This hotel is considered a boutique hotel so you will not find the traditional accommodations you may be use to. I think that is important to know for some people. Our room had 2 queen sized beds. There is no “desk” or chair, but rather a very skinny long table with a stool; barely large enough (due to the width) to eat a meal at. There is no refrigerator or microwave in the room and no ice machine on the floor ( you have to go to the front desk). There is no continental breakfast or free coffee available in the morning (coffee maker is in room). The bathroom has a sliding barn door on it and therefore never closes. This leads to absolutely no privacy when using the toilet and lends to unpleasant smells for anyone else in the room. The price of the room does not include parking. This is a separate fee of $25 for the whole day/night and is valet. There is no other options unless you try to street park the next block over (it’s not pretty). Over Eden is currently closed, but the Brick House and coffee shop are open. We ate at the Brick House and it was a nice meal. Wendy’s is right next door but it has extremely limited dining room hours. There are several nearby restaurants in walking distance (a ton of Mexican) and the area seems safe. The front desk staff seem pretty hit or miss depending on the time of day. Some have been very pleasant and helpful while others seem less than thrilled to be there. All the valet guys have been very nice. The hotel is very clean and reasonably priced. Had I had more time to investigate the area I would have chosen another hotel (even if it was a bit further away) to have more accommodations available. All in all not a bad hotel, but just not what was expecting.…
Nice and close to children's hospital, the hotel is newly renovated, the rooms are quite, overall nice place to stay, valet parking, but got charged full price for valet parking even after I had to get my own car in the morning because valet was not there at the time.
I picked this hotel vs one up the road closer to my destination because this one had better reviews. However I don't think it was worth twice the price as the one up the road. The staff were very nice and helped me a lot. I don't appreciate being almost forced to use paid valet parking, although the staff were very nice. And now I'm seeing prices way lower than what I paid. Not sure if I came on a special weekend but it was not worth the price.
Room was too small for bed. Only 8” between wall and bed when getting in and out. Dust balls with hair on floor. Windows shade did not lower to shut out street lights. Over priced for amenities provided. I won’t be back again.
Have stayed here multiple times! Love the decor and the staff is super friendly! The rooms are always very clean and the beds are comfortable. The Coffee shop in the lobby was great! Last visit I went to the rooftop restaurant for happy hour and it was fabulous. This was the first time I heard traffic from our room, but it didn’t keep me awake. Walking distance to restaurants and quick 10 min drive to see my daughter at Pitt! Surprisingly it was easy access to Acrisure Stadium (10 min). We will definitely be back!
The concept is cute- industrial/urban spaces transformed to hotels- this one was the vo-tech school that my FIL attended in the 1960’s. Details around the hotel reflected that- wood sculptures for the woodshop, Brick Coffee for the brick shop, gymnasium floors on the elevators. We had a family room which was spacious with bunk bed and a king bed. Compared to other hotels it was affordable for the weekend we needed which happened to be Pitt’s homecoming. There is a valet parking charge of $25.00 a night. Which is fine but it’s not like there are other options for parking. There is no on-property self-park. The in-hotel restaurants do not have children’s menus. On our first evening we asked the front desk clerk if he could recommend a place to eat that was good and kid friendly and he pointed to the Wendy’s next door. So perhaps front desk staff could use some better training about their neighborhood and guest needs. Housekeeping is by request- so we requested a room refresh because we had a lot of garbage. It was done but apparently didn’t include a floor sweep because the cheerios my daughter had dropped were still there. My biggest complaint is that there is no dresser. There is a very high shelving unit and a hanging area and some hooks under the TV. This isn’t practical for families with child-sized clothing. It was a decent stay, but we probably wouldn’t choose to stay in this brand again.…
Absolutely the worst place we’ve ever stayed. SHOWER IS IN THE ROOM, AND CAN BE SEEN BY EVERYONE STAYING IN THE ROOM! This is the deluxe King! WARNING ⚠️ Plus we had two rooms so my husband and i could stay in one & our kids stay next door. They gave our room away & we were VERY FAR AWAY FROM OUR CHILDREN. Asked to get room changed & were told that they couldn’t accommodate us. It is “more of an adult hotel, children really don’t fit in well here”. NOT FAMILY FRIENDLY… GUESS KIDS ARE NOT PART OF TRYP’S SCENE.
Rooms on the street side of the property get to enjoy traffic noise all night... doesn't end. Bed was fine but one light blanket on the bed and no others in the room. Tiny desk with the worst desk chair in my extensive hotel experience. For the money, go with another hotel IMO.
Pros: Aesthetically pleasing. Cons: Very limited customer service. No one to help with bags, no room service, you cannot order food over the phone, you are not allowed to purchase an alcoholic beverage at the bar and take it to your room, the “complimentary coffee” is after 2pm (NOT in the morning), and they offered complimentary bagels but no cream cheese. Most budget hotels are better than this place. If you are traveling with a pet: I was traveling with 2 small dogs. They make you fill out an extensive pet waiver which I have never needed to do before. There are no pet friendly areas in or outside the hotel. They charged me 3 times for the pet fee so make sure to check your receipt before leaving. I would describe this hotel as pet tolerant (not pet friendly). TRYP sent me a review request after my stay and I relayed this info. The only thing they acknowledged was that they were sorry I was overcharged for my pets.…
Stayed here for work and visit my daughter. Not all facilities were open but its a great location, good parking, staff were friendly. Quiet room, suited me for the 5 days. Not big room (king) but had everything I needed.
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