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The Mansion at Maple Heights

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127 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First off, don't arrive early. My flight arrived in the morning and I took a cab to the mansion, hoping to drop off my luggage and sight see until check in. Doors were locked, no one answered the doorbell and I had to ask a construction worker on the site how I could find someone to speak to. After several... More 

Helpful?
Thank Laura P
Merion, Pennsylvania
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wonderful greeter with a quick tour and history of Mansion. A little run down when you look closely; with some cobwebs and dust. Adequate breakfast with a really sweet cook/server. Needs to extend updating and cleanliness in common spaces.

Helpful?
Thank MurMur1_11
Alexandria, VA USA
Level Contributor
72 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

But sadly, more mediocre than outstanding. The good: the building itself is gorgeous with very nice furnishings and well preserved architectural features. The rooms are huge. I was in Room 2 and it was massive, including a walk in closet. Beautiful wood floors, and a great bed. The bad? Absolutely no attention to detail or understanding of the guest experience.... More 

Helpful?
Thank twocoasts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 5, 2016

The hotel falsely advertises event planning and meeting rooms. Without exaggerating I called to inquire about planning an event, and suddenly I was hung up on. I thought this behavior was odd and rude so I called again. Before I could speak I was told to never call again and once again was hung up on. Based on the other... More 

Helpful?
1 Thank jose c
Brussels, Belgium
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed July 21, 2016 via mobile

Well this place is just okay. There are a few quirky things and it needs a little bit of work in some of the rooms, especially 3. You have to be aware of Christel the person who welcomes when you arrive. She gives you a full tour of the place, whether you want it or not. I am sure she... More 

Helpful?
Thank Simon P
1 review
3 of 5 stars Reviewed July 6, 2016

The Mansion itself was stunning! Our room and the rest of the estate was gorgeous. With that being said, we were disappointed with the breakfast aspect of our B&B experience. Both days we were offered french toast, overdone scrambled eggs, and burnt bacon, whereas other B&B's have always had different exquisite breakfast dishes everyday. We also put our Do Not... More 

Helpful?
Thank Kaitlyn B
Elgin, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2016

This mansion is beautiful. Gorgeous woodwork and stained glass windows. Our room was large with a walk in closet and en suite bathroom. The queen bed was very comfortable. So what's my complaint? Little things that can easily be remedied. The staff needs to be trained better. For example: We only received one wash cloth for the two of us.... More 

Helpful?
1 Thank Karen M
Pennsylvania
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 11, 2016

We enjoyed our stay at the Mansion. Main floor area has all the gorgeous woodwork and formal rooms you would expect in a mansion. Lots of space to stroll around - a library, a music room, a large front porch with furniture for sitting out. Guest rooms are sparkling clean with simple décor. All employees were friendly and helpful. Breakfast... More 

Helpful?
1 Thank mathchef
Baltimore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 24, 2016

It breaks my heart to have a bad review but I must....It all started with soap. There is no bath soap, liquid, gel what ever product that could be available for use in the shower. I questioned that 3 times (two face to face and one phone call) because I have never been to a hotel or B&B that did... More 

Helpful?
3 Thank chescha
Perryville, Maryland, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 6, 2016

My husband and I had family business to tend to before we took a few days away for ourselves and celebrate our 25th wedding anniversary. This was our first time visiting Pittsburgh and we couldn't have been more pleased. Not only was the city itself welcoming and friendly but so was the staff at the Mansion. We were welcomed by... More 

Helpful?
Thank Kim K
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
You need to look no further than The Mansion at Maple Heights for a softly sophisticated and alluring getaway in the middle of Pittsburgh, walking distance to the University of Pittsburgh and Carnegie Mellon University.The Mansion has five fully renovated bedroom suites with all the amenities you require. Perfect for business travelers and visitors of the country's Most Liveable City, The Mansion is a premiere Pennsylvania Bed and Breakfast. ... more   less 

Additional Information about The Mansion at Maple Heights

Address: 5516 Maple Heights Ct, Pittsburgh, PA 15232-2326
Location: United States > Pennsylvania > Pittsburgh
Price Range: $181 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mansion at Maple Heights 3*
Number of rooms: 5
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Also Known As:
The Mansion At Maple Heights Hotel Pittsburgh
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