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About
#21 of 82 hotels in Pittsburgh
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.1
GreenLeaders Platinum level
Located in the heart of downtown Pittsburgh, Fairmont Pittsburgh is within walking distance to the city’s thriving Cultural District, Market Square, eclectic shopping and world-class sporting venues. The Four Diamond, 185-room property is LEED certified at the Gold level.
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Property amenities
Paid public parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking garage
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French
Hotel links
Location
97Great for walkers
Grade: 97 out of 100
136Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Contact
510 Market St, Pittsburgh, PA 15222-1820
Getting there
Rental CarsSee rental cars from $37/day
1126Reviews15Q+A100Room tips
Reviews
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Most Recent
lorettaandtim wrote a review Mar 14
Brighton and Hove, United Kingdom15 contributions11 helpful votes
Really poor customer service from reception and maintenance. Front of house very poor in general. Requests ignored and repairs in the room not done. Concierges were excellent though. We will not be going back or recommending this hotel to anyone.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded 1 week ago
We apologize for your experience. Your feedback has been passed along to management. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Thank you Fairmont Pittsbrugh for an amazing stay. Our Family loved the Gosling Suite. Great View of the city. Thank you Laura and your staff for going above and beyond. Getting Breakfast at F2 is a must! Those Pancakes!! .. so good. Until Next Time The Kindys
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Aug 8, 2022
Thank you for your feedback! We cannot wait to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The good: location is close to a nice selection of restaurants and close enough to walk to the ball parks The rest: We arrived at 3 PM and were told we had to wait until 5 for a final inspection. When we got to our room at 5 there were dirty plates outside the door. Inside the room there were toenail clippings. The phone rang but the handset was broken and not able to answer the call. There was one sheet of paper on the pad by the phone. Lights over sink in did not work and the lights over the bed were out of sync(right side turned on left side). There was a dirty Q tip in the hallway outside the elevators which was not picked up for two days. There is actually more I could mention but you get the idea. They definitely need to update the rooms as everything in them is dated and worn. This is not a housekeeping or maintenance problem but is a management problem. The Oaklander is much more modern and clean but location is not as good as Farimont…
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Jan 30, 2023
Thank you for your response. We apologize for your experience. We have taken your review and passed it along to management. We hope you decide in the future to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We has stayed at the Fairmont for our wedding and had a block of rooms there. Everything was wonderful! From working with Joanna to help us secure our wedding block to working with the individuals at valet, the bell hops, and the people at the front desk, everyone was extremely friendly and personable! We will definitely be staying here again!!!!
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Dec 5, 2022
Thank you for your review! We hope to welcome you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a good time overall but the room and amenities were not at all on par with the cost. For the amount we paid I would expect an incredible decor, really nice bath products, a luxurious feeling, etc. but it just felt like we were staying at a Hilton hotel. The bathroom was not completely clean either which I did share with the front desk when we checked out. The bed was very comfortable and it was quiet in the room which we enjoyed.
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Nov 17, 2022
We apologize for your experience. Your feedback has been passed along to management. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was so disappointing. It has good reviews and is supposed to be a "luxury hotel," but I've stayed in budget hotels that are much nicer and cleaner. It's definitely not worth the price. I arrived 2 hours past the check-in time and my room still wasn't ready. The room I was given was large and had a good view, but those are the only positives. The bathroom was filthy, there was trash left in the drawers, and it's so outdated. The lobby looks modern but the rooms are not. It was also very loud. I was on the 18th floor and could hear dogs barking and noise from every car driving down the block. If you have to stay here, don't use the valet parking. You can park yourself in the basement garage that the valet uses for a fraction of the price.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Nov 17, 2022
We apologize for your experience. Your feedback has been passed along to management. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard D wrote a review Nov 2022
As I arrived and after a horrible drive from Philadelphia in bad weather, I lost my phone. Alex, Connor , and Annanta went out of their way, extremely helpful and found my phone. I can’t say enough 👍👍
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Nov 17, 2022
Thank you for your feedback! We hope to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had to evacuate Fairmont hotel in the middle of the night last night due to fire in the building. Still half asleep - we ran all the way down 23 floors dark stairwell in a panic! In pajamas, standing on street - no coats - to find only 8 other people also waiting outside. Bar area Floor 2 was still filled with party!! Malfunction? No explanation. No idea. The Fairmont didn’t explain. This was a terrible inconvenience. It ruined our night and today’s events. Fairmont should have done the right thing. Staff should have Communicated clearly to make customers feel safe and more at ease. Not to mention compensated everyone for the mental & physical stress. They did not. Epic fail!
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Oct 26, 2022
We apologize for your experience. Your feedback has been passed along to management. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel Alex at the front desk got me checked in right away and made me feel at home. Will definitely return. The room and service at the hotel is first class. Next time I am in pittsburgh I will definitely come back.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Oct 11, 2022
Thank you for your review! We hope to welcome you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very well located downtown, staff is very customer oriented, very quiet, very clean. Very good & complete gym room, SPA. I felt very welcome, all my requests were fulfilled nicely. Bed quality is excellent.
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Date of stay: September 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Pittsburgh, Marketing at Fairmont Pittsburgh
Responded Sep 26, 2022
Thank you for your review! We hope to welcome you again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$232 - $360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont pittsburgh hotel pittsburgh
LOCATION
United StatesPennsylvaniaPittsburgh
NUMBER OF ROOMS
185
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Frequently Asked Questions about Fairmont Pittsburgh
Which popular attractions are close to Fairmont Pittsburgh?
Nearby attractions include Liberty Magic (0.2 miles), Heinz Hall (0.08 miles), and Roberto Clemente Bridge (Sixth Street Bridge) (0.3 miles).
What are some of the property amenities at Fairmont Pittsburgh?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Fairmont Pittsburgh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Pittsburgh?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Pittsburgh?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Fairmont Pittsburgh?
Conveniently located restaurants include The Capital Grille, Proper Brick Oven and Tap Room, and Butcher and the Rye.
Are there opportunities to exercise at Fairmont Pittsburgh?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Fairmont Pittsburgh located near the city center?
Yes, it is 0.1 miles away from the center of Pittsburgh.
Are any cleaning services offered at Fairmont Pittsburgh?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Pittsburgh?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Pittsburgh offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.