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The Westin Convention Center Pittsburgh

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The Westin Convention Center Pittsburgh
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693 Reviews from our TripAdvisor Community

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Showing 688: English reviews
Minnesota
Reviewed 5 days ago NEW

I stayed here for two work conferences, one following the other but sponsored by two separate organization. They made me book on two separate reservations and actually requested that I com down to the desk at the beginning of the second reservation and recheck in. They explain that in that way the wouldn't make me move to another room. On...

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Helpful?
Thank GregT
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear GregT, Thank you for your feedback and taking the time to share the experience you had with us. It was nice to hear that you enjoyed our central location. We are lucky to be in the heart of downtown. Feedback is our best opportunity to hear the voice of the customer, and to focus on the areas in which...

Reviewed 5 days ago NEW

Hotel has nice rooms and is located in great setting for conferences, events or restaurants in Pittsburgh. Unfortunately the room service leaves much to be desired - two orders have taken over an hour to arrive (when they tell you 30 mins on the phone). Multiple phone calls solve nothing except offering 'to pay for it', which is an insult...

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Helpful?
Thank Abhishek G
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Abhishek G, thank you for taking the time to share the details of your recent stay with us. We sincerely apologize for the situations you have experienced and can assure you this does not meet our standards. Guest feedback is a very important tool to guide our teams to grow and improve our services, and we will be sure...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

I recently stayed at the Westin Pittsburg as I was attending a conference being held at the convention centre next door. The reception staff were very friendly and helpful, I had just travelled 31 hours non stop from Australia so a seamless checkin process was very much welcomed. The room on the 18th floor was very well appointed and maintained....

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Helpful?
Thank JPM_Aust
Tampa, Florida
Reviewed 1 week ago

The hotel staff was great and very helpful. The shuttle driver was very accommodating. My stay at the hotel was a great experience and will be my hotel of choice when visiting my son who goes to Point Park University just across the river.

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Helpful?
1Thank scusseaux71
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear scusseaux71, thank you for sharing you had a great stay at The Westin Pittsburgh recently. We are delighted to know you enjoyed our great shuttle driver and helpful staff! We appreciate your comments as we always strive to provide personal and instinctive service to our guests. We look forward to welcoming you back soon for another renewing stay!

Toronto, Canada
Reviewed 1 week ago

The hotel is in a good location, especially if one is going for a conference next door. There is a walkway connecting the two buildings, which makes it very convenient. The rooms were clean and spacious. Had some issues with the toilet plugging up...but that was quickly repaired. Room service was prompt and the cleaning staff did a good job....

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Helpful?
Thank TravellingMan999
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear TravellingMan999, thank you for taking the time to write this. We are so happy you found our cleaning staff and central location to be convenient! Our sky-walk makes attending conferences much easier when it's that cold outside. Our in room dining menu offers a variety of Superfoods that aren't pub food. We welcome you back anytime to try it...

Vallejo, California
Reviewed 2 weeks ago

I really can't complain about this hotel. I had good experience staying there between Christmas and News Years. I was on the 24th floor with a great view of the Pittsburgh rivers. My interaction with with the staff was great. They were very helpful even with the most basic questions.

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Helpful?
Thank Scott H
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Scott H, thank you for sharing your thoughts with us! It's nice to hear you had a pleasant experience with us. Our rooms have some of the best views in town! Our friendly staff welcomes you back anytime. Thank you.

Baltimore, Maryland
Reviewed 2 weeks ago via mobile

So I hate to give this hotel 5 stars because it might make it a more popular place to stay before and after Steeler games. Hotel staff very friendly and helpful. Forgot my toothpaste and tooth brush and they gave me both free of charge. Nice bar in hotel. Great location. Will stay here for every Steeler game we go...

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Helpful?
Thank Jdp441
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jdp441, thank you for taking the time to share your thoughts with us! It's so nice to hear you had such a pleasant time staying with us. We welcome you back anytime. Thank you!

Reviewed 3 weeks ago via mobile

Ok to start with - the good. Beds are super comfy. You can melt into those things. Rooms are clean, staff is professional and timely when needed. Room service food is decently ok. Now onto the not-so-good: 1. The elevators. This is a hotel attached to a convention center, with over 20 floors of rooms available. You would imagine there...

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Helpful?
1Thank Jim L
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jim L, thank you for taking the time to share the details of your recent stay with us. It was great to know you enjoyed a clean guest room and that our signature Heavenly Bed was very comfortable. We sincerely apologize for the situations you have experienced and can assure you this does not meet our standards. Guest feedback...

Reviewed 4 weeks ago via mobile

Of the times I've stayed here I've never had a bad experience. I've always found the staff to helpful and friendly no matter their work role. Also found the rooms to always be clean and comfortable. My stays have been overnights for either being in town for sports games or picking up our son from college. If you are not...

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Helpful?
Thank Stephen L
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Stephen L, thank you for sharing your thoughts with us! We are glad you always find our staff to be helpful and our guest rooms to be comfortable. We strive on providing a renewing stay each time. We appreciate you taking the time to share your feedback with others and look forward to welcoming you back soon!

Washington, DC
Reviewed December 17, 2016

How many hotels have a 24 hour pool? Not many, but the large gym and pool here at the Westin is open 24/7. Nice to take a swim at 11 PM after a long drive from DC in Winter. 18 meter distance was adequate for a good workout. Locker room had an odd feature, shoes everywhere. Track shoes. Later, after...

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Helpful?
Thank PeterNMI
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear PeterNMI, thank you for choosing the Westin Pittsburgh for your recent stay. We are delighted to hear that you enjoyed our property and all of our amenities! Our Westin Workout is 24 hours and we find a lot of our guests appreciate that. We know when traveling, finding the time for a renewing workout might be hard with restricted...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Location: United States > Pennsylvania > Pittsburgh
Price Range: $170 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travelers.
12 questions
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San Antonio, Texas
over a year ago
New York City, New York
Grosse Pointe, Michigan
over a year ago
over a year ago

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Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would ask for a top floor so you can a great view.”
 of 5 bubbles scotthI3151BN, 2 weeks ago | Read review
“Dont be hesitant to get an upper floor. Elevators are fast and secure.”
 of 5 bubbles loriel951, Nov 14, 2016 | Read review
“my room on the 23rd floor smelled like feet”
 of 5 bubbles 815EricL, Nov 13, 2016 | Read review
“High floors do have views over the river and bridges”
 of 5 bubbles caseydives, Nov 2, 2016 | Read review
“Higher floors have a better view of the city.”
 of 5 bubbles ellsee74, Oct 18, 2016 | Read review
5 of 5
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