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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,427 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Showing 1,401: English reviews
Allentown, Pennsylvania
Reviewed July 29, 2015

Yeah, this hotel needs an upgrade; 1970 is a long time ago! I had an upgraded suite which had plenty of room.... except the bathroom which was so small there was barely room for the mini-commode! I am an HHonors member and I checked in early, of course they dinged my credit card immediately. Unfortunately, checking in an hour after...

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Helpful?
Thank RelaxingTourist
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear RelaxingTourist, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

Howell, New Jersey
Reviewed July 28, 2015

This hotel is located in downtown Pittsburgh, easy to walk to from the Amtrak station. We were also able to use their hotel shuttle van to take us back to Amtrak, knowing it is available until 10:45 PM. Hotel is also diagonally across the street from an entrance to the Steel Plaza light rail station. I found the bathroom sink...

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Helpful?
Thank Kevin K
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Kevin K, Thank you for providing us feedback on Tripadvisor. We are glad to hear that you found our location convenient for your needs during your stay. We do apologize that our rooms did not exceed your expectations. We have shared your comments with the staff and we invite you to come back to our hotel the next time...

Washington, DC
Reviewed July 28, 2015

The hotel is in a great location in downtown, but from the time we checked in it was a complete mess. There were four families and we all reserved rooms with two double beds; they had all of us in queen bed rooms with pull out couch. We finally resolved it after some back and forth (and them switching me...

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Helpful?
Thank Tom R
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Tom R, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Virginia Beach, United States
Reviewed July 28, 2015

This Hotel was conveniently located, staff very knowledgeable and polite, rooms clean and the restaurant had good choices of food for all picky eaters! The view wasn't bad either. City transportation was also close and easily accessible to all of the city's attractions.

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Helpful?
Thank Colleen L
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Colleen L, We appreciate you taking the time to review us on Tripadvisor. We are happy that you were able to use our shuttle and that our staff was able to assist you during your stay. We pride ourselves on our service and we hope that you stay with us again the next time you're in the Pittsburgh area....

Reviewed July 27, 2015 via mobile

We had a enjoyable 2 night stay here. The rooms are clean and roomy and the staff are friendly. The 7-11 located off the lobby is very handy. The hotel itself is situated reasonably centrally and walking distance to many bars, restaurants and attractions. We ate at the restaurant the food was of a good quality but nothing spectacular.

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Helpful?
Thank hannahj17
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Hannahj17, Thank you for your recent Tripadvisor review. It's great to hear that you were comfortable during your stay and made the most of the amenities we have to offer. We are always improving our services and amenities and we hope that you visit us again the next time you are in Pittsburgh. Thank you, Derek Fisk Assistant Front...

Cleveland, Ohio
Reviewed July 27, 2015

We were in town for a wedding. Darryl was friendly and enthusiastic during the check-in process. We were given a very spacious, clean room on the 18th floor. The valets were great in cooperating with our requests to get things from our vehicle. The complimentary shuttle made our trip hassle free! (Normally a fight occurs over driving directions whenever we...

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Helpful?
Thank cleanfreak14
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Cleanfreak14, Thank you for your review on Tripadvisor. We are happy that you have a nice stay with us! Darrell is one of our all stars and we will make sure he hears about your satisfaction. We cannot wait until we get to see you again the next time you are in Pittsburgh. We'll be sure to have some...

Sheffield Village, United States
Reviewed July 27, 2015

I booked my hotel several days ahead of time and I am an HH member, but they had no parking space for me in their parking garage. They directed me to the Marriott about a block away and they charged me $26 to park for one night. How can they not have a spot for a hotel guest. Very poor...

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1Thank John M
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear John M, Thank you for your Tripadvisor review. We would like to apologize for the poor parking service you received during your stay with us. We are always working to improve our service and we understand how frustrating it can be to have to park elsewhere. We have shared your comment with the staff and we will work to...

Yankton, SD, United States
Reviewed July 26, 2015

Truly enjoyed the warm cookie, clean room and comfortable bed. Our refrigerator didn't work and we had a new one within 15 minutes. Outstanding Service!!!! The restaurant had very good food. With my Hilton Honors we were upgraded to a bigger room. It was Spectacular.

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Helpful?
Thank Linda F
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Linda F, Thank you for your review on Tripadvisor! We are so happy to hear that you enjoyed your stay with us. We pride ourselves on our service and we are thrilled that you found it outstanding. We hope that we have the chance to WOW you the next time you are in Pittsburgh! Thank you, Derek Fisk Assistant...

Justice, United States
Reviewed July 25, 2015

The guest room are larger than most. There is adequate space to relax, the work desk is ideal and out of the way. The bathroom is tight but doable. Close to the T and in the free zone if your headed to either a Football or Baseball game.

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Helpful?
Thank Michael M
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Michael M, Thank you for taking time to post a review about your recent stay to TripAdvisor. We are so happy to read that you enjoyed our hotel and were able to utilize the public transportation the city has to offer. Thank you for being our guest and we hope to see you again if your travels bring you...

Reviewed July 24, 2015 via mobile

Placed conveniently in downtown Pittsburgh the DoubleTree has some potential. However it is and it feels old (for example, it doesn't even have the automatic door at the entrance but two creaky doors). The room is generally clean but the windows were so dirty in the outside that you couldn't even look out. The staff was helpful, kind and nice....

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Helpful?
Thank Gioker Q
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Gioker Q, Thank you for your recent review on Tripadvisor. We apologize that our rooms did not rise above your expectations. We are looking into the issues with the room that you described so that we can correct any problems and provide a fantastic stay to all of our future guests. Thank you for bringing the issues to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Location: United States > Pennsylvania > Pittsburgh
Price Range: $133 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Expedia, Hotwire, Travelocity, Odigeo and Priceline so you can book your DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and other travelers.
21 questions
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PA
over a year ago
missouri

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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High up, views”
 of 5 bubbles 785bb, Oct 28, 2016 | Read review
“Higher floors have best view, are quiet, and with super service!”
 of 5 bubbles blakneypatricia, Oct 25, 2016 | Read review
“ask for River view room”
 of 5 bubbles dmacphers0n, Oct 12, 2016 | Read review
“535 - 5th floor - do NOT take - above air conditioning -- really noisy”
 of 5 bubbles pavels701, Oct 4, 2016 | Read review
“Ask for a high floor.”
 of 5 bubbles mrschiefopd, Sep 12, 2016 | Read review
5 of 5
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