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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,351 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Showing 1,327: English reviews
Lincoln Park, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at Double Tree in Pittsburgh and it was the best experience! Customer service was amazing and all the staff was helpful. Room was comfortable and located in walking distance of many restaurants and stores.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jmb5526
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a business trip in July with 2 others. Our rooms were close by. The hotel was very pretty and well kept. It was a good 20 mins walk to the Pirates Stadium and walking distance for food every where else. No taxi needed for us during this trip. I had a queen size bed, separate from... More 

Helpful?
Thank T S
Streetsboro
Level Contributor
10 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Very clean room and building. Nice big pool with a lot of big, fluffy towels. Wifi very spotty with only one spot in our room with enough signal to use it. Waited over an hour to have linen for sofa bed delivered. Water smells and tastes awful. No exhaust fan in the very small bathroom. Shuttle service was very good!

Helpful?
Thank Kim C
Mssissauga
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here after a stay at another Hilton property in Cleveland and I guess the contrast was what I found disappointing. the shuttle at the Cleveland hotel (a lower end Hilton property) couldn't have been more accommodating, wherever and whenever you wanted to go they were more than happy to help. By comparison every time I asked about the shuttle... More 

Helpful?
Thank jkphillip
Rumson, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel around 5 PM to be told we couldn't park in the garage because there was no space, then our room was not ready "because they were busy" but the manager was able "to do his magic" and find something. I went back down the desk because the supposedly double beds looked very much like the... More 

Helpful?
1 Thank tmummy56
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Everyone was so friendly and helpful. We came in they gave us cold water and cookies. The room was clean and nicely updated. We came in late, 10:30ish and they even recommended places that delivered so we could get dinner. The 7-Eleven connected to the hotel is a great perk too.

Helpful?
Thank Sconn
Brussels, Belgium
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a stop for a few nights on a road trip going from Niagara to Indiana/Chicago. This hotel was a very wonderful experience. 2 seperate beds which were very big as well and very comfortable. Very clean room, clean bathroom. Friendly staff from check in to check out. Very good food in the hotel restaurant. Very spacious pool, partially... More 

Helpful?
Thank MusicTravelAdventure
Washington DC, District of Columbia
Level Contributor
65 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I spent one night here in business and I found the hotel to be above average in staff friendliness and hospitality. Great location, comfortable room clearly an apartment conversion to hotel. Every single person on staff went above to meet my needs. Pros Location Nice rooms with decent beds Online check in and room selection they have some odd room... More 

Helpful?
1 Thank DCAdGuy
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here for a quick trip to Pittsburgh for a family reunion and some time away from work! We were so disappointed with the accommodations and condition of this hotel that we decided to ask for our money back after seeing our room. We had stayed at a less expensive hotel the night before and it... More 

Helpful?
2 Thank RShipper
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Boothwyn, Pennsylvania
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Convenient location. Nice indoor pool and workout facility that my sons enjoyed. Did not eat at restaurants because we were on a tight University of Pitt orientation schedule. The parking garage never made us wait long for our car. We are staying here again in August.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Clmricci
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Location: United States > Pennsylvania > Pittsburgh
Price Range: $161 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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