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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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GreenLeadersGold level
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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,322 Reviews from our TripAdvisor Community

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Showing 1,298: English reviews
Mechanicsburg, Pennsylvania
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We like the Doubletree and have stayed many times. Parking is a bit of a pain because it is valet and will get backed up or the garage full. There is parking nearby and it is honestly less expensive. I'd recommend looking into it. We parked under the US Steel (now UPMC) building for $14/day/weekend rate. There area a number... More 

Helpful?
Thank mehhPA
Level Contributor
12 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Facility needs a refresh. The parking garage is small and chaotic, the lobby is worn. I had a suite with a queen bed. The room, bathroom and couch area had not been updated in a long time. Odd room layout. Staff was nice and helpful. If being in a dated facility does not bother you, then this hotel would be... More 

Helpful?
Thank Brendan A
Washington, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

On the day that we arrived the room wasn't ready so we went to the Pirates' game. When we returned our promised room it wasn't ready. We were moved to another room that was dirty and hot. The living room table had not been wiped down and their was a beer cap by the couch.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jason M
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Very clean hotel, excellent front desk staff and shuttle service... but the hotel is old. Only real complaint, maid service was very late in the afternoon. The maid came in around 4:30 pm to clean the room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank brianhV5273WQ
Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was given a non smoking room that smelled like cigarette smoke. I called the front desk. They said someone would come to "check it out". No one ever came. I called a few hours later, the front desk had no idea what I was talking about. Once again, they said they would send someone. No one ever showed up.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank MaryRNTraveler
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

Austintown, Ohio
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Check-in was smooth. Valet isn't clearly labeled from the street, but we managed to figure out it was in the garage. Room was overpriced but the US Open was in town. The bed/mattress was awful. It literally had dips in it it was so used. The bathroom was the size of a closet, it wasn't clean – it smelled of... More 

Helpful?
Thank MrRiggs
McKinney, United States
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

Overall, a good hotel with average to poor service. Rooms a bit tight and oddly configured. One of the smaller bathrooms I have been in. A number of poor service related items influenced my rating: -Meeting rooms and restaurant didn't have functioning air conditioning. Was over 80 degrees in restaurant-not a pleasant experience. -On my profile, I specify quiet rooms,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James B
omaha, United States
1 review
4 of 5 stars Reviewed 1 week ago

good trip with family. Good location of the hotel. staff was very good and friendly. Rooms were clean and generally it was a good value. A little more expensive than what I normally pay but it was downtown in a large city so I should expect the amount.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephen B
Los Angeles, California
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Not sure if all rooms are the same, we got a "suite" which looked like a one bedroom apartment layout, without the kitchen. But DoubleTree had nicely renovated the facility with newer furniture and amenities. Huge living room space, however the bedroom was a bit smaller than I expected. You can tell it was previously an apartment building based on... More 

Helpful?
Thank E90SLAM
San Jose, CA
Level Contributor
84 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel located in downtown. Not much going on at night around it - downtown is pretty empty after worove k days. Rooms are a bit tired but clean and comfortable. Shower is over tab. Bed is good. Breakfast is nothing to write home about, but they have omelette station which is good. Parking is available at $22 per day.

Helpful?
Thank gbumaga
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: One Bigelow Square, Pittsburgh, PA 15219
Location: United States > Pennsylvania > Pittsburgh
Price Range: $162 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Hotwire, Priceline, getaroom.com, Expedia, Travelocity and Odigeo so you can book your DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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