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Drury Plaza Hotel Pittsburgh Downtown

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Traveler (226)
Room & Suite (46)
Videos (1)
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About

#4 of 104 hotels in Pittsburgh
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.6
Travelers' Choice
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Iron
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
Languages Spoken
English
Traveler Insights
This summary was created by AI, based on 89 recent English reviews.
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Many travelers find the Drury Plaza Hotel Pittsburgh Downtown welcoming and cozy, thanks to its casual, historic decor and excellent customer service. Its location earns high praise for its closeness to downtown attractions, restaurants, and the University of Pittsburgh. Guests frequently commend the cleanliness of the hotel and appreciate the spacious, comfortable rooms. Complimentary meals and amenities like the pool and hot tub are popular, but some guests express dissatisfaction with extra charges, including pricey valet parking. The hotel's service, especially the valet staff, is often lauded for their professionalism and friendliness.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Pricey
Cleanliness
Spotless
Service
Attentive
Amenities
Abundant
Location
Convenient
Guests consistently praised the hotel's location, highlighting its proximity to downtown attractions, restaurants, public transportation, and the University of Pittsburgh.
  • Dennis B
    Dennis B
    Sep 2023 75 contributions
    ...We stayed Saturday and Sunday night.The location was perfect...
  • KellyT10212017
    KellyT10212017
    Aug 2023 3 contributions
    ...I cannot say enough wonderful things about the hotel, staff, food, amenities, location, etc...
  • IhnaCho
    IhnaCho
    Aug 2023 9 contributions
    Was here dropping off my son at University of Pittsburgh, so the location was perfect...
  • Ntdilts22
    Ntdilts22
    Aug 2023 68 contributions
    ...But the historic aspect is really cool and the food and location is convenient...
  • ChinesegirlinLA
    ChinesegirlinLA
    Jun 2023 25 contributions
    ...We spent three great nights at the Drury which has a fantastic location in downtown Pittsburgh...
  • Jackie C
    Jackie C
    Jun 2023 2 contributions
    The Drury is a really cool historical building in a perfect location...
  • Lauren C
    Lauren C
    May 2023 108 contributions
    ...It was the perfect location for us to go to a concert at PPG, walk to explore the Strip, and Uber or drive to visit Lawrenceville and Oakland...
  • Louise P
    Louise P
    Apr 2023 2 contributions
    ...It has a great center city location as well, making most things walkable...
  • Rebekah A
    Rebekah A
    Mar 2023 1 contribution
    ...The location is perfect as we were only a couple of blocks from the light rail, so quick, easy and FREE transportation around the city which made exploring a breeze...
  • 4075kathyw
    4075kathyw
    Feb 2023 50 contributions
    ...The hotel is in a good location, so we were able to do some walking around the city...
  • KimberlyCymru
    KimberlyCymru
    Jan 2023 37 contributions
    ...Parking: valet parking available but we parked in a nearby garage Great location: many restaurants and bars nearby, easy walk to the water, parks, and the PPG Center...
  • ChelH
    ChelH
    Dec 2022 114 contributions
    The Drury Plaza was a great location, navigating was pretty simple...
  • Diane Foisy
    Diane Foisy
    Dec 2022 62 contributions
    Great location for downtown Pittsburgh...
  • Shannon M
    Shannon M
    Nov 2022 1 contribution
    ...The location is great and what you can’t walk to you can walk up the street and catch the T which will take you anywhere...
  • Mina Z
    Mina Z
    Nov 2022 1 contribution
    Great location, friendly staff and service...
  • Stephanie E
    Stephanie E
    Nov 2022 1 contribution
    ...Best Drury location we’ve stayed at...
  • mjn7878
    mjn7878
    Nov 2022 1 contribution
    We stayed for a Penguins game and it was perfect spot, great location and staff...
  • Mark A
    Mark A
    Nov 2022 2 contributions
    ...Clean room, easy access location...
  • Shaft2013
    Shaft2013
    Oct 2022 4 contributions
    Overall excellent experience with staff, room, breakfast, parking and location...
  • CBrideNC
    CBrideNC
    Sep 2022 3 contributions
    ...Location was great - within walking distance of many excellent restaurants...
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Atmosphere
Inviting
Travelers appreciate the inviting, intimate atmosphere of the hotel. The informality, historic decor, and excellent customer service contribute to a comfortable, family-friendly setting.
  • 60c8w2qgtp
    60c8w2qgtp
    Aug 2023 1 contribution
    We were in town for the Rod Stewart concert...
  • corykrieger
    corykrieger
    Jul 2023 1 contribution
    ...Looking at the decor and the old parts of the bank were fun, but you can walk in to do that rather than staying...
  • William S
    William S
    Jul 2023 10 contributions
    Historic Federal Reserve building is a treat and well appointed...
  • Elle F
    Elle F
    Jul 2023 1 contribution
    ...We stayed at the Drury in Nashville and it was nice...
  • ChinesegirlinLA
    ChinesegirlinLA
    Jun 2023 25 contributions
    ...We will repay the Drury in Pittsburgh with more visits as soon as the opportunity presents itself...
  • Lauren C
    Lauren C
    May 2023 108 contributions
    ...It was the perfect location for us to go to a concert at PPG, walk to explore the Strip, and Uber or drive to visit Lawrenceville and Oakland...
  • Louise P
    Louise P
    Apr 2023 2 contributions
    ...Large, bright bathroom with excellent shower... It made a nice prelude for us to come back to the room after sightseeing, go down and get a glass of wine or beer (they have mixed drinks too), have a little bite to eat and relax in the gorgeous, informal dining room...
  • Rebekah A
    Rebekah A
    Mar 2023 1 contribution
    We took our son on a surprise trip to the city for his 7th birthday and the Drury does not disappoint... The rooftop terrace was romantic and had beautiful views...
  • sjlabarr
    sjlabarr
    Feb 2023 1 contribution
    ...The Drury will always be our top choice when visiting Pittsburgh...
  • 4075kathyw
    4075kathyw
    Feb 2023 50 contributions
    ...Our room was large, quiet, and comfortable...
  • Robert W
    Robert W
    Dec 2022 3 contributions
    ...Our Hotel Manager, Tina: She created a beautiful atmosphere that made the whole experience seamless...her customer service is second to none!...
  • 244d1fwjdl
    244d1fwjdl
    Dec 2022 1 contribution
    ...Family atmosphere but plenty of space for the business traveler too...
  • whos_on_1st
    whos_on_1st
    Nov 2022 2 contributions
    The next time I travel I’m checking to see if the city has a Drury!... The lobby was a fantastic place to hang with family...
  • stacey
    stacey
    Nov 2022 1 contribution
    ...Fresh popped, a fun little extra...
  • 902jimt
    902jimt
    Nov 2022 45 contributions
    ...The rooms were great, the beds comfy...
  • Dawn M
    Dawn M
    Oct 2022 34 contributions
    ...We travel to Pittsburgh alot and I will always choose the Drury from now on...
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Rooms
Comfortable
Travelers generally appreciate the rooms for being spacious, clean, comfortable and well-equipped with amenities. Some guests had minor issues, but overall the feedback is positive.
  • 60c8w2qgtp
    60c8w2qgtp
    Aug 2023 1 contribution
    ...I cancelled those and booked at Drury Plaza... The rooms were CLEAN, well equiped, and comfortable...
  • Edda J
    Edda J
    Jul 2023 55 contributions
    ...The room was spacious and we loved how comfortable the bed was. Everything was very clean, which we definitely appreciated... The only minor issue we had was that the view from our particular room wasn’t stellar... But we didn’t spend that much time in the room and the view really wasn’t a concern...
  • Rachel R
    Rachel R
    Jul 2023 11 contributions
    Such a beautiful hotel with impeccable staff and accommodations... I don't think I've ever been in a quieter room...
  • NathanBenson20
    NathanBenson20
    Jul 2023 1 contribution
    ...Well maintained pool and hot tub, and top-notch rooms with a very spacious shower...
  • ChinesegirlinLA
    ChinesegirlinLA
    Jun 2023 25 contributions
    ...We spent three great nights at the Drury which has a fantastic location in downtown Pittsburgh... All staff was congenial, room was clean and had good size and we also spent some time at the hotel bar on Saturday night...
  • mdh95070
    mdh95070
    Jun 2023 242 contributions
    ...The rooms could use a refresh and the gym is blah... I had one room issue that was extremely well addressed...
  • ValGary2014
    ValGary2014
    May 2023 1040 contributions
    ...The hotel is in a former Federal Reserve Bank building... For the price of this hotel, we expected more ammeneties in the room...
  • Louise P
    Louise P
    Apr 2023 2 contributions
    My husband, son and I stayed here for 4 nights. The beds were very comfortable, the room was clean and fairly large...
  • Alexander W
    Alexander W
    Apr 2023 4 contributions
    ...Rooms are always clean and smell good...
  • Sightsee420976
    Sightsee420976
    Mar 2023 2 contributions
    ...We would definitely stay here again just for that but the room was also really nice and clean!...
  • 4075kathyw
    4075kathyw
    Feb 2023 50 contributions
    ...Our room was large, quiet, and comfortable. I appreciated that we couldn't go anywhere in the hotel without our room key, including the elevators...
  • sjlabarr
    sjlabarr
    Feb 2023 1 contribution
    ...Our deluxe queen room was HUGE!...
  • KimberlyCymru
    KimberlyCymru
    Jan 2023 37 contributions
    ...Comfortable room with large shower, mini fridge, quick elevator Breakfast included, however, we missed the 10am last call...
  • Aaron M
    Aaron M
    Jan 2023 65 contributions
    ...The rooms are large, comfortable and offer great views of the city...
  • Dolly T
    Dolly T
    Nov 2022
    ...The price for our room was great and the room was very clean with soap in the shower that we could use... I called down to the front desk for fresh towels and no one showed to my room...
  • Stephanie E
    Stephanie E
    Nov 2022 1 contribution
    ...We stayed here on a trip to watch the Pittsburgh Penguins... Our room was super clean and well stocked...
  • strugals5
    strugals5
    Nov 2022 14 contributions
    ...The hotel was well maintained overall and the rooms were spacious and clean...
  • Trail11396383182
    Trail11396383182
    Oct 2022
    Really great hotel downtown... Room was quite large as well...
  • Shaft2013
    Shaft2013
    Oct 2022 4 contributions
    Overall excellent experience with staff, room, breakfast, parking and location. Room was spacious and everything worked properly...
  • miolet
    miolet
    Sep 2022 120 contributions
    ...Room was decent and the building was the interesting drury plaza style with old downtown building converted to hotel so it had character... We left glasses in the room and it took at least three phone calls and an email or two just to get it set up to get them mailed back...
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Value
Pricey
Travelers frequently express dissatisfaction with the hotel's extra charges, including costly and mandatory valet parking. However, some found the buffet breakfast and dinner offerings to be reasonable.
  • Dennis B
    Dennis B
    Sep 2023 75 contributions
    ...You are charged 37 dollars a night and they park your car at the bus station down the Road...
  • Navigate43433503557
    Navigate43433503557
    Aug 2023 2 contributions
    ...Happy hour was a free alcoholic drink, the option to purchase 2 more at $1 each for each adult...
  • Ntdilts22
    Ntdilts22
    Aug 2023 68 contributions
    It isn’t a perfect place as the interiors could probably use updating and they serve the same breakfast every morning and for the price you pay you’d maybe expect more...
  • Plen1105
    Plen1105
    Aug 2023 5 contributions
    ...Being able to have a hot buffet breakfast and even a buffet dinner including in my booking for the already reasonable price was the best part...
  • KellyT10212017
    KellyT10212017
    Aug 2023 3 contributions
    Do yourself a favor and book here for your next trip to Pittsburgh...
  • Andy W
    Andy W
    Jul 2023 265 contributions
    ...Check parking rates if driving in...
  • corykrieger
    corykrieger
    Jul 2023 1 contribution
    ...It was easily overpriced for what we received, and I don't think we would ever stay again...
  • Edda J
    Edda J
    Jul 2023 55 contributions
    ...It was a great value and a thoroughly enjoyable experience...
  • William S
    William S
    Jul 2023 10 contributions
    Historic Federal Reserve building is a treat and well appointed...
  • jjung7014
    jjung7014
    Jun 2023 1 contribution
    ...This hotel is offered breakfast and dinner buffet which is very satisfied in food quality and tasty...
  • ChinesegirlinLA
    ChinesegirlinLA
    Jun 2023 25 contributions
    ...This is an extremely solid place to stay...
  • Tiffany T
    Tiffany T
    May 2023 5 contributions
    Very expensive for what should be a normal mid range hotel. Plus valet parking cost over $35 for one night... $50 retainer was not clear upon check in... Breakfast was pretty decent but again, not worth the $266 per night...
  • ValGary2014
    ValGary2014
    May 2023 1040 contributions
    ...Unfortuneately, valee parking is required. We did not take advantage of the compimentayr breakfast or the happy hour... For the price of this hotel, we expected more ammeneties in the room...
  • Alexander W
    Alexander W
    Apr 2023 4 contributions
    ...Valet parking with friendly staff...
  • 4075kathyw
    4075kathyw
    Feb 2023 50 contributions
    ...I've paid a lot more money for a lot less service...
  • sjlabarr
    sjlabarr
    Feb 2023 1 contribution
    We booked the Drury mainly due to price for a recent Pitt college tour for our daughter...
  • Diane Foisy
    Diane Foisy
    Dec 2022 62 contributions
    ...Please allow a $35 US fee for their valet service...
  • pnwtoc
    pnwtoc
    Dec 2022 411 contributions
    ...Only drawback for me is the $35 valet parking (which seems to be the only parking)...
  • Dolly T
    Dolly T
    Nov 2022
    ...The price for our room was great and the room was very clean with soap in the shower that we could use...
  • miolet
    miolet
    Sep 2022 120 contributions
    ...An annoyance is no vending machine - only overpriced mini market on site and parking is a expensive... It’s two weeks later and I absolutely have been charged to ship the item back to me (since they would not use a different shipping vendor for which I already have an account with) but it hasn’t even been mailed...
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Cleanliness
Spotless
Guests frequently compliment the cleanliness of the hotel, with many noting that both private and common areas are well-maintained and spotless.
  • ChinesegirlinLA
    ChinesegirlinLA
    Jun 2023 25 contributions
    ...All staff was congenial, room was clean and had good size and we also spent some time at the hotel bar on Saturday night...
  • Alexander W
    Alexander W
    Apr 2023 4 contributions
    ...Rooms are always clean and smell good...
  • Louise P
    Louise P
    Apr 2023 2 contributions
    ...The beds were very comfortable, the room was clean and fairly large... Large, bright bathroom with excellent shower...
  • Sightsee420976
    Sightsee420976
    Mar 2023 2 contributions
    ...We would definitely stay here again just for that but the room was also really nice and clean!...
  • sjlabarr
    sjlabarr
    Feb 2023 1 contribution
    ...This was hands down the best hotel we have ever stayed at!... The pool and hot tub were enjoyable and the hotel was very well kept and clean...
  • Doug M
    Doug M
    Jan 2023
    Great service, Derrick,Don and Mark are awesome in the valet parking area Rooms are clean and very comfortable...
  • glenna w
    glenna w
    Dec 2022 4 contributions
    ...It’s always clean and the complimentary breakfast and dinner are always good and plentiful The front desk, food service, housekeeping and maintenance all are so friendly and attentive...
  • Stephanie E
    Stephanie E
    Nov 2022 1 contribution
    ...Once inside, we were taken care of by an awesome employee at the front desk, and served fresh popcorn (my daughter’s favorite) and coffee (much needed after the drive). Our room was super clean and well stocked...
  • Dolly T
    Dolly T
    Nov 2022
    ...The price for our room was great and the room was very clean with soap in the shower that we could use. The only thing they need to work on is requests made for towels... I called down to the front desk for fresh towels and no one showed to my room... We ended up having to use face towels to wash up...
  • Shannon M
    Shannon M
    Nov 2022 1 contribution
    ...Rooms were clean, spacious, and comfortable... Everyone working the breakfast area was super friendly, and they were quick to keep things filled and clean...
  • Pamela B
    Pamela B
    Nov 2022
    ...Everything from entry to seating area to room was spotless...
  • strugals5
    strugals5
    Nov 2022 14 contributions
    ...The hotel was well maintained overall and the rooms were spacious and clean...
  • vincentvega77
    vincentvega77
    Nov 2022 2 contributions
    This is the place to stay if you want friendly staff, clean/quiet place to sleep, and EJ the best valet in the city to park your car!...
  • Mark A
    Mark A
    Nov 2022 2 contributions
    ...Clean room, easy access location...
  • Melissa M
    Melissa M
    Nov 2022
    ...The hotel was clean and the staff was friendly...
  • Mark T
    Mark T
    Nov 2022 2 contributions
    ...The bed was very comfortable, the room was clean...
  • Trail11396383182
    Trail11396383182
    Oct 2022
    ...Darnell made us feel welcome at breakfast and kept the common area very clean... Small bathroom, but large shower...
  • Dawn M
    Dawn M
    Oct 2022 34 contributions
    ...Clean, inviting and great shower...
  • Pat11924
    Pat11924
    Sep 2022 1 contribution
    Impressive attention to earth-friendly service!... Waste baskets had no plastic liners... And shower consumables were in wall-mounted containers, not wasteful individual tubes...
  • CBrideNC
    CBrideNC
    Sep 2022 3 contributions
    ...The room was exceptionally clean and comfortable...
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Service
Attentive
Guests overwhelmingly praise the hotel's service for its efficiency, friendliness, and professionalism, particularly highlighting the valet staff.
  • Navigate43433503557
    Navigate43433503557
    Aug 2023 2 contributions
    ...The front desk staff was very friendly... The happy hour and breakfast were just what we needed... Happy hour was a free alcoholic drink, the option to purchase 2 more at $1 each for each adult... They always have free pop and popcorn in the evening as well... We used the valet parking and they were great as well... David was so friendly, kind, and efficient that I actually asked him to write down his name so I could compliment him...
  • ChinesegirlinLA
    ChinesegirlinLA
    Jun 2023 25 contributions
    My husband had some business to take care of in Pittsburgh, so I went with him and we flew in about 430 AM on a Friday. The Drury Hotel was extremely helpful with our situation, and we can't thank them enough... We spent three great nights at the Drury which has a fantastic location in downtown Pittsburgh... Their free breakfast was quite impressive, and it really hit the spot on that first morning, not to mention the other days we were there... All staff was congenial, room was clean and had good size and we also spent some time at the hotel bar on Saturday night... We will repay the Drury in Pittsburgh with more visits as soon as the opportunity presents itself... This is an extremely solid place to stay...
  • Louise P
    Louise P
    Apr 2023 2 contributions
    My husband, son and I stayed here for 4 nights. The beds were very comfortable, the room was clean and fairly large... Large, bright bathroom with excellent shower... Free breakfast was good, free popcorn for most of the day and evening and from 5:30-7 they have a free happy hour with food that you could easily make a dinner if you were so inclined... It made a nice prelude for us to come back to the room after sightseeing, go down and get a glass of wine or beer (they have mixed drinks too), have a little bite to eat and relax in the gorgeous, informal dining room... I would highly recommend this hotel to anyone going to Pittsburgh...
  • Eric D
    Eric D
    Mar 2023 1 contribution
    As it was our first time in Downtown Pittsburgh the experience was a wonderful from the very beginning. Starting with the valet parking attendant (Derrick) he was polite and very helpful with our luggage... The hotel staff was extremely nice and generous with their time... They spoke with us everyday and ask how we were enjoying the town, they gave us restaurant suggestions and nightlife ideas... Even the morning breakfast chef took time out to speak with us...
  • Laura T
    Laura T
    Mar 2023 1 contribution
    ...The front desk staff was kind, attentive, and helpful. We were most impressed with the valet guest service experience- David B. was an absolute pleasure to interact with...
  • Jacob O
    Jacob O
    Feb 2023 1 contribution
    Valet service was excellent as the vehicle drop off system was very efficient. The staff was very respectful and helpful not only for valet but all around... The vehicle can be brought to the hotel in around 15 minutes and updates are sent to your cellphone about it’s arrival...
  • CamiArni H
    CamiArni H
    Feb 2023 1 contribution
    ...This hotel has the friendliest staff and you cannot between the two free meals per deal and unlimited all day beverages. The receptionist remember me the next and seemed truly interested in me and my family... I also loved how friendly the valet staff were...
  • Aaron M
    Aaron M
    Jan 2023 65 contributions
    ...The staff is top notch and friendly and accommodating... The free breakfast is great and they do a free happy hour from 5-7 in the lobby with free adult beverages and snacks... The front desk also gives out great coupons for local restaurants and bars...
  • pnwtoc
    pnwtoc
    Dec 2022 411 contributions
    ...As many reviews will attest the service at this hotel is unbeatable, much better than the other downtown Pitt hotels. Nina checked us in, but everyone we encountered had the same attitude... They must train their people hard on this because this kind of service doesn't happen by accident... We were upgraded from a king room to a king suite...
  • strugals5
    strugals5
    Nov 2022 14 contributions
    Excellent quick stay at the Drury!... But what really stood out to me was the excellent service... From the minute we arrived at 10pm on Wednesday night, we met EJ from the valet who was friendly and welcoming... Nina at the front desk was also very friendly and helpful... When traveling with children you often have extra needs and everyone really stepped up to help us with a smile... The staff at breakfast and the evening reception were very professional and always going above and beyond... And while I did not get everyone’s names, every employee was so kind!... I would highly recommend this hotel to anyone visiting Pittsburgh...
  • whos_on_1st
    whos_on_1st
    Nov 2022 2 contributions
    ...The staff was incredible- especially the valet service! It offered free popcorn, fountain soda, cocktails, free buffet dinner and breakfast PLUS top notch accommodations...
  • Thomas S
    Thomas S
    Nov 2022 2 contributions
    ...EJ was just the best valet service we have experienced sofar.. very helpful, friendly and patiently helping with the car and luggage. He knows he is the first experience when arriving at the hotel and gives you the feeling you have arrived and you are in good hands...
  • Shannon M
    Shannon M
    Nov 2022 1 contribution
    This place is top notch and mostly attributed to how friendly their staff is!... David, Precious and Charles were outstanding at the valet stand, quick to help with bags and always a friendly greeting when arriving and leaving... I needed something out of my car, so I made the mistake of texting for my car and they just graciously asked me to just go to the stand and tell them if I needed an item next time... Rooms were clean, spacious, and comfortable... This might be an odd statement but I appreciated never having to wait for an elevator as theirs was very fast and efficient, and also needed a room key to access which is a good safety feature... They offer a full breakfast which is unheard of now... Everyone working the breakfast area was super friendly, and they were quick to keep things filled and clean... Full bar upstairs with friendly bartenders...
  • J F
    J F
    Nov 2022
    I’ve stayed at the Drury Downtown many times. I’m a repeat customer because each visit is great... Everyone from the valets to the front desk staff is amazing... I don’t think I’ve stayed anywhere else where all staff say hello and ask if they can help you... The free breakfast and dinner are yummy and nice touches to any stay... The elevators are quick and the valets are speedy to get your car when you need it...
  • Mina Z
    Mina Z
    Nov 2022 1 contribution
    Great location, friendly staff and service... Free drinks and food through out the day... Also, special shout out to David & AJ in valet!... It was so cold this weeks a d they got our cars with a big smile on their faces and always so helpful!...
  • Brook Lyn
    Brook Lyn
    Nov 2022 7 contributions
    ...Even the kitchen staff is friendly and accommodating. However, some stood out more than others - Andrea (Hospitality), EJ (Valet), the female manager and the male kitchen staff with black glasses...
  • Pamela B
    Pamela B
    Nov 2022
    ...Every employee went out of their way to make our stay comfortable and special for our daughter’s 20th bday. David & Precious were professional, friendly & prompt with the valet service...
  • Dawn M
    Dawn M
    Oct 2022 34 contributions
    ...Clean, inviting and great shower... Darnell, who worked in the breakfast area was so delightful and friendly... Jose , who worked the front desk, gave us a tour of the hotel and showed us all of its amazing history (which if it wasnt for him we would have not known) and Nina was always friendly and so helpful no matter the situation... The valet staff were the true heros though... They always took the time to smile and ask how our stay was... They offer a free breakfast buffet , it included eggs, sausage, waffles, biscuits cereal, breads..you name it and was delicious... The place is just excellent from start to finish... We travel to Pittsburgh alot and I will always choose the Drury from now on... Thank you Drury for remembering how important your guests are...
  • Trail11396383182
    Trail11396383182
    Oct 2022
    Really great hotel downtown... Jabraya greeted us first and gave us the rundown... She left the car nearby so we could check in and head back out within the hour... They did this multiple times for us and we never waited long at all for our car... The whole team was great and Derrick loaded our car at check out... Andrea checked us in and explained everything to us... Including the nightly reception and breakfast in the cost is a great perk... I also appreciated being able to get water out of the soda fountain any time of the day... Darnell made us feel welcome at breakfast and kept the common area very clean... Small bathroom, but large shower...
  • miolet
    miolet
    Sep 2022 120 contributions
    ...Usual friendly service there and nice perks... Follow through service is not good once you leave... We left glasses in the room and it took at least three phone calls and an email or two just to get it set up to get them mailed back... It’s two weeks later and I absolutely have been charged to ship the item back to me (since they would not use a different shipping vendor for which I already have an account with) but it hasn’t even been mailed...
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Amenities
Abundant
Guests appreciate the complimentary breakfast, dinner, and drinks. They also praise the valet service, pool, hot tub, and spacious rooms.
  • Navigate43433503557
    Navigate43433503557
    Aug 2023 2 contributions
    ...The front desk staff was very friendly... The happy hour and breakfast were just what we needed... Happy hour was a free alcoholic drink, the option to purchase 2 more at $1 each for each adult... They always have free pop and popcorn in the evening as well... Breakfast was the Drury standard waffles, cereal, and a host of other items... We used the valet parking and they were great as well...
  • corykrieger
    corykrieger
    Jul 2023 1 contribution
    While the front desk ladies were incredibly nice, they provided drink tickets for days we were not staying and took them all when we were unable to use them as if they were going to recycle them or use them themselves... The pool was relatively small and we were basically swimming with other families...
  • jjung7014
    jjung7014
    Jun 2023 1 contribution
    Drury plaza hotel pittsburgh downtown is my favorite hotel in pittsburgh. This hotel is offered breakfast and dinner buffet which is very satisfied in food quality and tasty... Also this hotel is very good located downtown pittsburgh where is about 3 minutes away from grey hound bus terminal and union Station (PGH) -Amtrak...
  • Louise P
    Louise P
    Apr 2023 2 contributions
    My husband, son and I stayed here for 4 nights. The beds were very comfortable, the room was clean and fairly large... (2 queen beds), desk, bureau, 2 chairs, refrigerator, microwave, etc... Large, bright bathroom with excellent shower... Free breakfast was good, free popcorn for most of the day and evening and from 5:30-7 they have a free happy hour with food that you could easily make a dinner if you were so inclined... It made a nice prelude for us to come back to the room after sightseeing, go down and get a glass of wine or beer (they have mixed drinks too), have a little bite to eat and relax in the gorgeous, informal dining room... Then go up and change to go out to dinner at our leisure... I would highly recommend this hotel to anyone going to Pittsburgh... It has a great center city location as well, making most things walkable...
  • Eric D
    Eric D
    Mar 2023 1 contribution
    As it was our first time in Downtown Pittsburgh the experience was a wonderful from the very beginning. Starting with the valet parking attendant (Derrick) he was polite and very helpful with our luggage... The hotel staff was extremely nice and generous with their time... They spoke with us everyday and ask how we were enjoying the town, they gave us restaurant suggestions and nightlife ideas... Even the morning breakfast chef took time out to speak with us...
  • Rebekah A
    Rebekah A
    Mar 2023 1 contribution
    ...The staff is stellar, everyone is so personable and accommodating. The front desk even bothered to learn our name, I felt so welcome... There is free breakfast AND dinner which is unheard of... The pool is warm and the hot tub hot... The rooftop terrace was romantic and had beautiful views... The location is perfect as we were only a couple of blocks from the light rail, so quick, easy and FREE transportation around the city which made exploring a breeze... The elevators are even fast, and to top it off, free popcorn in the lobby!...
  • Jacob O
    Jacob O
    Feb 2023 1 contribution
    Valet service was excellent as the vehicle drop off system was very efficient. The staff was very respectful and helpful not only for valet but all around... The vehicle can be brought to the hotel in around 15 minutes and updates are sent to your cellphone about it’s arrival...
  • CamiArni H
    CamiArni H
    Feb 2023 1 contribution
    This hotel has the friendliest staff and you cannot between the two free meals per deal and unlimited all day beverages... I also loved how friendly the valet staff were... This is an awesome place I plan to stay at Drury again...
  • Aaron M
    Aaron M
    Jan 2023 65 contributions
    A great hotel in the heart of downtown Pittsburgh. The rooms are large, comfortable and offer great views of the city... The staff is top notch and friendly and accommodating... The free breakfast is great and they do a free happy hour from 5-7 in the lobby with free adult beverages and snacks... The front desk also gives out great coupons for local restaurants and bars... This hotel also has a lovely outdoor patio for all guests to enjoy...
  • KimberlyCymru
    KimberlyCymru
    Jan 2023 37 contributions
    ...Comfortable room with large shower, mini fridge, quick elevator Breakfast included, however, we missed the 10am last call. A lovely staff member offered us continental items instead when we came to get coffee... Parking: valet parking available but we parked in a nearby garage Great location: many restaurants and bars nearby, easy walk to the water, parks, and the PPG Center...
  • pnwtoc
    pnwtoc
    Dec 2022 411 contributions
    As many reviews will attest the service at this hotel is unbeatable, much better than the other downtown Pitt hotels... They must train their people hard on this because this kind of service doesn't happen by accident... We were upgraded from a king room to a king suite... The free breakfast and dinner is pretty great...
  • Kai
    Kai
    Dec 2022 1 contribution
    Outstanding customer service, everyone goes above and beyond to ensure you have a comfortable stay. The staff are all incredibly friendly and helpful... My vehicle is always ready with little to no wait time, Derrick in valet made it easy to gain access to my vehicle when needed... There are amazing perks included in your stay and convenient amenities...
  • Shannon M
    Shannon M
    Nov 2022 1 contribution
    ...David, Precious and Charles were outstanding at the valet stand, quick to help with bags and always a friendly greeting when arriving and leaving... Rooms were clean, spacious, and comfortable... This might be an odd statement but I appreciated never having to wait for an elevator as theirs was very fast and efficient, and also needed a room key to access which is a good safety feature... They offer a full breakfast which is unheard of now... Everyone working the breakfast area was super friendly, and they were quick to keep things filled and clean... Full bar upstairs with friendly bartenders... Another cool thing this hotel offers is happy hour from 530 to 7 where you get up to three drinks (the first one is free and the second two are a dollar) and some snacks and food... The location is great and what you can’t walk to you can walk up the street and catch the T which will take you anywhere...
  • whos_on_1st
    whos_on_1st
    Nov 2022 2 contributions
    ...The staff was incredible- especially the valet service! It offered free popcorn, fountain soda, cocktails, free buffet dinner and breakfast PLUS top notch accommodations... The lobby was a fantastic place to hang with family...
  • Pamela B
    Pamela B
    Nov 2022
    Lobby is a restored bank with vaulted ceilings and large mural of surrounding area... Everything from entry to seating area to room was spotless... Lots of fun extras like popcorn to free appetizers & drink in evening and full breakfast in AM... Every employee went out of their way to make our stay comfortable and special for our daughter’s 20th bday... David & Precious were professional, friendly & prompt with the valet service...
  • strugals5
    strugals5
    Nov 2022 14 contributions
    Excellent quick stay at the Drury! The hotel was well maintained overall and the rooms were spacious and clean... From the minute we arrived at 10pm on Wednesday night, we met EJ from the valet who was friendly and welcoming... Nina at the front desk was also very friendly and helpful... The staff at breakfast and the evening reception were very professional and always going above and beyond... We enjoyed the pool, gym, and even the rooftop patio during this wonderfully warm November weather... I would highly recommend this hotel to anyone visiting Pittsburgh...
  • Stephanie E
    Stephanie E
    Nov 2022 1 contribution
    ...We stayed here on a trip to watch the Pittsburgh Penguins. The hotel was within a short walking distance to PPG Paints arena... Upon arrival, we were greeted by EJ who was super friendly, grabbed a luggage cart for us, and valeted our car... Once inside, we were taken care of by an awesome employee at the front desk, and served fresh popcorn (my daughter’s favorite) and coffee (much needed after the drive)... Our room was super clean and well stocked... The hotel also includes a pool, gym, and awesome outdoor patio that would be perfect for large group gatherings... Thankfully, they allowed a late check out with zero hassle... They were also extremely friendly and helpful... They took our bags, held open doors, and even mourned the Pens loss with us... We had a wonderful stay and will definitely stay here again... Best Drury location we’ve stayed at...
  • Dawn M
    Dawn M
    Oct 2022 34 contributions
    Where to start with this one, First the rooms were spot on. Clean, inviting and great shower... Darnell, who worked in the breakfast area was so delightful and friendly... The valet staff were the true heros though... They always took the time to smile and ask how our stay was... They offer a free breakfast buffet , it included eggs, sausage, waffles, biscuits cereal, breads..you name it and was delicious... They also offer happy hour food from 5 to 7 pm , with hot foods and a free cocktail... The place is just excellent from start to finish...
  • Trail11396383182
    Trail11396383182
    Oct 2022
    Really great hotel downtown... She left the car nearby so we could check in and head back out within the hour... They did this multiple times for us and we never waited long at all for our car... Andrea checked us in and explained everything to us... Including the nightly reception and breakfast in the cost is a great perk... I also appreciated being able to get water out of the soda fountain any time of the day... Darnell made us feel welcome at breakfast and kept the common area very clean... Small bathroom, but large shower... Room was quite large as well... Only somewhat negative was that the shower did not get super hot...
  • Steven L
    Steven L
    Sep 2022 415 contributions
    Excellent hotel with a very friendly and helpful staff. When we checked in, the front desk made sure that we were aware of all the amenities that the hotel had to offer... Free breakfast in the lobby... it got a little crowded, but the offerings were good, and well stocked...
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Tamara B wrote a review Dec 6
1 contribution
Hotel has many perks including a free meal and a drink each day. Beds are comfortable and the hotel itself is pretty secure. The pool is as clean and warm. David from valet was very attentive and super sweet!
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Date of stay: December 2023
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Trip type: Traveled as a couple
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Dawn M wrote a review Oct 2022
34 contributions
Hotel's Favorite
Where to start with this one, First the rooms were spot on. Clean, inviting and great shower. But the most important thing about my stay was the staff!!!!!! I cannot tell you how amazing these people are. Darnell, who worked in the breakfast area was so delightful and friendly. Jose , who worked the front desk, gave us a tour of the hotel and showed us all of its amazing history (which if it wasnt for him we would have not known) and Nina was always friendly and so helpful no matter the situation. The valet staff were the true heros though. Precious, Sam, Aida, Derrick, mojic, Emmanuel and Heze never stopoed running and it was rainy and cold and crowded. They always took the time to smile and ask how our stay was. I mean I was there for a weekend and learned all their names . They offer a free breakfast buffet , it included eggs, sausage, waffles, biscuits cereal, breads..you name it and was delicious. They also offer happy hour food from 5 to 7 pm , with hot foods and a free cocktail. And the food was amazing. The place is just excellent from start to finish. We travel to Pittsburgh alot and I will always choose the Drury from now on. Thank you Drury for remembering how important your guests are.
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Date of stay: October 2022Trip type: Traveled as a couple
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Erica B wrote a review Dec 5
Plum, Pennsylvania1 contribution
David as valet had amazing customer service and a great attitude. Rami was so great as well fast friendly and efficient. They both went above and beyond to make sure that I was taken care of and that I had a great experience both smiled the whole time
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Date of stay: December 2023Trip type: Traveled on business
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Jennifer G wrote a review Dec 5
1 contribution
What a great place. My daughter left for the USAF and they made it a wonderful experience for us. Breakfast was delicious and the attendant most helpful. Perfectly cleaned room and accommodations. David and Rami at valet were very courteous, professional and quite prompt! David thanked her for her service and was very encouraging to me. My family and I already talked about coming back to this hotel again soon for another quick overnight getaway. Thank you, all!
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Date of stay: December 2023
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Trip type: Traveled with family
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Christine B wrote a review Nov 2023
Columbus, Ohio3 contributions
This was my first stay at a Drury Inn. I was surprised by all the amenities, including complimentary breakfast AND dinner, and one happy hour beverage. We were upgraded to a suite without asking, the front desk staff was very friendly, and we enjoyed our late night snacks at the hotel restaurant. Location is walking distance to a lot of downtown highlights. I definitely recommend!
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Date of stay: November 2023
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q9xs83v16b wrote a review Nov 2023
1 contribution
Everything was great. From arrival, dropping the car off at the valet to checking in- all went smoothly. stayed here for the night to kick off the holiday season in downtown pittsburgh for light up night. pet friendly, was great that we were able to bring our Yorkshire terrier.
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Review collected in partnership with Drury Hotels
Date of stay: November 2023
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TonyStar67 wrote a review Nov 2023
Rochester, New York1 contribution
Great property, Staff was super friendly and cared about the guests. Most comfortable beds I have stayed slept on. Would recommend and Definity stay there again. The happy hour and free popcorn in lobby and added treat.
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Review collected in partnership with Drury Hotels
Date of stay: November 2023
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Shana K wrote a review Nov 2023
1 contribution
Hands down this is the best hotel I have stayed at. I travel a lot for my work and I have to say this hotel made me feel welcome and comfortable. Every staff member my husband and I encounter were exceptional! They were attentive, warm and welcoming. All employees had a smile on their face and would constantly go out of their way to help me or welcome me. Several employees took the time to talk to us and explain in detail the history of the hotel building. 5 stars for sure! On top of that the hotel was very clean and well maintained. The beds are comfortable. The pool and jacuzzi was clean and spacious. The morning breakfast was good and well stocked. The evening food was good and they had variety. I saw on several occasions the staff checking the temperature of the food to make sure it was warm and good. The valet service was great too! They were very attentive and quick when retrieving my car. All in all the experience was way above my standards and I have high standards. Thank you to the staff for the superb service you provided to my husband and I. Anytime I need to stay in Pittsburgh, I will be staying at this Drury hotel.
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Date of stay: October 2023Trip type: Traveled as a couple
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Rick H wrote a review Nov 2023
1 contribution
Great downtown location. If you are attending a function in the core area or watching an event at ppg arena it is a great spot. Very friendly and very good rates. Free breakfast and 2 free drinks. Good deal
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Date of stay: October 2023Trip type: Traveled with family
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Jeff S wrote a review Oct 2023
West Bend, Wisconsin9 contributions
This was our first time in Pittsburg visiting our granddaughter and felt like we were at home with family at the Drury Hotel. The entire staff was impeccable. The BEST front desk Alden and David. History of the building with pictures and plaques explaining different aspects of the building's history. Great breakfast and the kickbacks in the afternoons were wonderful. Less I forget, popcorn from 4-8 PM everyday was an unexpected treat. A few people stand out, Alden, David at the front desk. Valet Dave, Night Mgr. Heather. Dining area Jose, Toni. We will definitely be back.
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Review collected in partnership with Drury Hotels
Date of stay: October 2023
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PRICE RANGE
$120 - $174 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaPittsburghDowntown
NUMBER OF ROOMS
207
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DRURY PLAZA HOTEL PITTSBURGH DOWNTOWN $153 ($̶2̶5̶0̶) - Updated 2023 Prices & Reviews - PA

Frequently Asked Questions about Drury Plaza Hotel Pittsburgh Downtown
Which popular attractions are close to Drury Plaza Hotel Pittsburgh Downtown?
Nearby attractions include Liberty Magic (0.2 miles), Benedum Center (0.3 miles), and Pittsburgh CLO (0.2 miles).
What are some of the property amenities at Drury Plaza Hotel Pittsburgh Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Drury Plaza Hotel Pittsburgh Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Drury Plaza Hotel Pittsburgh Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Drury Plaza Hotel Pittsburgh Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Drury Plaza Hotel Pittsburgh Downtown?
Conveniently located restaurants include Eddie V's Prime Seafood, The Capital Grille, and Eleven.
Are there opportunities to exercise at Drury Plaza Hotel Pittsburgh Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Drury Plaza Hotel Pittsburgh Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Pittsburgh.
Are any cleaning services offered at Drury Plaza Hotel Pittsburgh Downtown?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Drury Plaza Hotel Pittsburgh Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Drury Plaza Hotel Pittsburgh Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.