...We stayed Saturday and Sunday night.The location was perfect...

...I cannot say enough wonderful things about the hotel, staff, food, amenities, location, etc...

Was here dropping off my son at University of Pittsburgh, so the location was perfect...

...But the historic aspect is really cool and the food and location is convenient...

...We spent three great nights at the Drury which has a fantastic location in downtown Pittsburgh...

The Drury is a really cool historical building in a perfect location...

...It was the perfect location for us to go to a concert at PPG, walk to explore the Strip, and Uber or drive to visit Lawrenceville and Oakland...

...It has a great center city location as well, making most things walkable...

...The location is perfect as we were only a couple of blocks from the light rail, so quick, easy and FREE transportation around the city which made exploring a breeze...

...The hotel is in a good location, so we were able to do some walking around the city...

...Parking: valet parking available but we parked in a nearby garage Great location: many restaurants and bars nearby, easy walk to the water, parks, and the PPG Center...

The Drury Plaza was a great location, navigating was pretty simple...

Great location for downtown Pittsburgh...

...The location is great and what you can’t walk to you can walk up the street and catch the T which will take you anywhere...

Great location, friendly staff and service...

...Best Drury location we’ve stayed at...

We stayed for a Penguins game and it was perfect spot, great location and staff...

...Clean room, easy access location...

Overall excellent experience with staff, room, breakfast, parking and location...

...Location was great - within walking distance of many excellent restaurants...

We were in town for the Rod Stewart concert...

...Looking at the decor and the old parts of the bank were fun, but you can walk in to do that rather than staying...

Historic Federal Reserve building is a treat and well appointed...

...We stayed at the Drury in Nashville and it was nice...

...We will repay the Drury in Pittsburgh with more visits as soon as the opportunity presents itself...

...It was the perfect location for us to go to a concert at PPG, walk to explore the Strip, and Uber or drive to visit Lawrenceville and Oakland...

...Large, bright bathroom with excellent shower... It made a nice prelude for us to come back to the room after sightseeing, go down and get a glass of wine or beer (they have mixed drinks too), have a little bite to eat and relax in the gorgeous, informal dining room...

We took our son on a surprise trip to the city for his 7th birthday and the Drury does not disappoint... The rooftop terrace was romantic and had beautiful views...

...The Drury will always be our top choice when visiting Pittsburgh...

...Our room was large, quiet, and comfortable...

...Our Hotel Manager, Tina: She created a beautiful atmosphere that made the whole experience seamless...her customer service is second to none!...

...Family atmosphere but plenty of space for the business traveler too...

The next time I travel I’m checking to see if the city has a Drury!... The lobby was a fantastic place to hang with family...

...Fresh popped, a fun little extra...

...The rooms were great, the beds comfy...

...We travel to Pittsburgh alot and I will always choose the Drury from now on...

...I cancelled those and booked at Drury Plaza... The rooms were CLEAN, well equiped, and comfortable...

...The room was spacious and we loved how comfortable the bed was. Everything was very clean, which we definitely appreciated... The only minor issue we had was that the view from our particular room wasn’t stellar... But we didn’t spend that much time in the room and the view really wasn’t a concern...

Such a beautiful hotel with impeccable staff and accommodations... I don't think I've ever been in a quieter room...

...Well maintained pool and hot tub, and top-notch rooms with a very spacious shower...

...We spent three great nights at the Drury which has a fantastic location in downtown Pittsburgh... All staff was congenial, room was clean and had good size and we also spent some time at the hotel bar on Saturday night...

...The rooms could use a refresh and the gym is blah... I had one room issue that was extremely well addressed...

...The hotel is in a former Federal Reserve Bank building... For the price of this hotel, we expected more ammeneties in the room...

My husband, son and I stayed here for 4 nights. The beds were very comfortable, the room was clean and fairly large...

...Rooms are always clean and smell good...

...We would definitely stay here again just for that but the room was also really nice and clean!...

...Our room was large, quiet, and comfortable. I appreciated that we couldn't go anywhere in the hotel without our room key, including the elevators...

...Our deluxe queen room was HUGE!...

...Comfortable room with large shower, mini fridge, quick elevator Breakfast included, however, we missed the 10am last call...

...The rooms are large, comfortable and offer great views of the city...

...The price for our room was great and the room was very clean with soap in the shower that we could use... I called down to the front desk for fresh towels and no one showed to my room...

...We stayed here on a trip to watch the Pittsburgh Penguins... Our room was super clean and well stocked...

...The hotel was well maintained overall and the rooms were spacious and clean...

Really great hotel downtown... Room was quite large as well...

Overall excellent experience with staff, room, breakfast, parking and location. Room was spacious and everything worked properly...

...Room was decent and the building was the interesting drury plaza style with old downtown building converted to hotel so it had character... We left glasses in the room and it took at least three phone calls and an email or two just to get it set up to get them mailed back...

...You are charged 37 dollars a night and they park your car at the bus station down the Road...

...Happy hour was a free alcoholic drink, the option to purchase 2 more at $1 each for each adult...

It isn’t a perfect place as the interiors could probably use updating and they serve the same breakfast every morning and for the price you pay you’d maybe expect more...

...Being able to have a hot buffet breakfast and even a buffet dinner including in my booking for the already reasonable price was the best part...

Do yourself a favor and book here for your next trip to Pittsburgh...

...Check parking rates if driving in...

...It was easily overpriced for what we received, and I don't think we would ever stay again...

...It was a great value and a thoroughly enjoyable experience...

Historic Federal Reserve building is a treat and well appointed...

...This hotel is offered breakfast and dinner buffet which is very satisfied in food quality and tasty...

...This is an extremely solid place to stay...

Very expensive for what should be a normal mid range hotel. Plus valet parking cost over $35 for one night... $50 retainer was not clear upon check in... Breakfast was pretty decent but again, not worth the $266 per night...

...Unfortuneately, valee parking is required. We did not take advantage of the compimentayr breakfast or the happy hour... For the price of this hotel, we expected more ammeneties in the room...

...Valet parking with friendly staff...

...I've paid a lot more money for a lot less service...

We booked the Drury mainly due to price for a recent Pitt college tour for our daughter...

...Please allow a $35 US fee for their valet service...

...Only drawback for me is the $35 valet parking (which seems to be the only parking)...

...The price for our room was great and the room was very clean with soap in the shower that we could use...

...An annoyance is no vending machine - only overpriced mini market on site and parking is a expensive... It’s two weeks later and I absolutely have been charged to ship the item back to me (since they would not use a different shipping vendor for which I already have an account with) but it hasn’t even been mailed...

...All staff was congenial, room was clean and had good size and we also spent some time at the hotel bar on Saturday night...

...Rooms are always clean and smell good...

...The beds were very comfortable, the room was clean and fairly large... Large, bright bathroom with excellent shower...

...We would definitely stay here again just for that but the room was also really nice and clean!...

...This was hands down the best hotel we have ever stayed at!... The pool and hot tub were enjoyable and the hotel was very well kept and clean...

Great service, Derrick,Don and Mark are awesome in the valet parking area Rooms are clean and very comfortable...

...It’s always clean and the complimentary breakfast and dinner are always good and plentiful The front desk, food service, housekeeping and maintenance all are so friendly and attentive...

...Once inside, we were taken care of by an awesome employee at the front desk, and served fresh popcorn (my daughter’s favorite) and coffee (much needed after the drive). Our room was super clean and well stocked...

...The price for our room was great and the room was very clean with soap in the shower that we could use. The only thing they need to work on is requests made for towels... I called down to the front desk for fresh towels and no one showed to my room... We ended up having to use face towels to wash up...

...Rooms were clean, spacious, and comfortable... Everyone working the breakfast area was super friendly, and they were quick to keep things filled and clean...

...Everything from entry to seating area to room was spotless...

...The hotel was well maintained overall and the rooms were spacious and clean...

This is the place to stay if you want friendly staff, clean/quiet place to sleep, and EJ the best valet in the city to park your car!...

...Clean room, easy access location...

...The hotel was clean and the staff was friendly...

...The bed was very comfortable, the room was clean...

...Darnell made us feel welcome at breakfast and kept the common area very clean... Small bathroom, but large shower...

...Clean, inviting and great shower...

Impressive attention to earth-friendly service!... Waste baskets had no plastic liners... And shower consumables were in wall-mounted containers, not wasteful individual tubes...

...The room was exceptionally clean and comfortable...

...The front desk staff was very friendly... The happy hour and breakfast were just what we needed... Happy hour was a free alcoholic drink, the option to purchase 2 more at $1 each for each adult... They always have free pop and popcorn in the evening as well... We used the valet parking and they were great as well... David was so friendly, kind, and efficient that I actually asked him to write down his name so I could compliment him...

My husband had some business to take care of in Pittsburgh, so I went with him and we flew in about 430 AM on a Friday. The Drury Hotel was extremely helpful with our situation, and we can't thank them enough... We spent three great nights at the Drury which has a fantastic location in downtown Pittsburgh... Their free breakfast was quite impressive, and it really hit the spot on that first morning, not to mention the other days we were there... All staff was congenial, room was clean and had good size and we also spent some time at the hotel bar on Saturday night... We will repay the Drury in Pittsburgh with more visits as soon as the opportunity presents itself... This is an extremely solid place to stay...

My husband, son and I stayed here for 4 nights. The beds were very comfortable, the room was clean and fairly large... Large, bright bathroom with excellent shower... Free breakfast was good, free popcorn for most of the day and evening and from 5:30-7 they have a free happy hour with food that you could easily make a dinner if you were so inclined... It made a nice prelude for us to come back to the room after sightseeing, go down and get a glass of wine or beer (they have mixed drinks too), have a little bite to eat and relax in the gorgeous, informal dining room... I would highly recommend this hotel to anyone going to Pittsburgh...

As it was our first time in Downtown Pittsburgh the experience was a wonderful from the very beginning. Starting with the valet parking attendant (Derrick) he was polite and very helpful with our luggage... The hotel staff was extremely nice and generous with their time... They spoke with us everyday and ask how we were enjoying the town, they gave us restaurant suggestions and nightlife ideas... Even the morning breakfast chef took time out to speak with us...

...The front desk staff was kind, attentive, and helpful. We were most impressed with the valet guest service experience- David B. was an absolute pleasure to interact with...

Valet service was excellent as the vehicle drop off system was very efficient. The staff was very respectful and helpful not only for valet but all around... The vehicle can be brought to the hotel in around 15 minutes and updates are sent to your cellphone about it’s arrival...

...This hotel has the friendliest staff and you cannot between the two free meals per deal and unlimited all day beverages. The receptionist remember me the next and seemed truly interested in me and my family... I also loved how friendly the valet staff were...

...The staff is top notch and friendly and accommodating... The free breakfast is great and they do a free happy hour from 5-7 in the lobby with free adult beverages and snacks... The front desk also gives out great coupons for local restaurants and bars...

...As many reviews will attest the service at this hotel is unbeatable, much better than the other downtown Pitt hotels. Nina checked us in, but everyone we encountered had the same attitude... They must train their people hard on this because this kind of service doesn't happen by accident... We were upgraded from a king room to a king suite...

Excellent quick stay at the Drury!... But what really stood out to me was the excellent service... From the minute we arrived at 10pm on Wednesday night, we met EJ from the valet who was friendly and welcoming... Nina at the front desk was also very friendly and helpful... When traveling with children you often have extra needs and everyone really stepped up to help us with a smile... The staff at breakfast and the evening reception were very professional and always going above and beyond... And while I did not get everyone’s names, every employee was so kind!... I would highly recommend this hotel to anyone visiting Pittsburgh...

...The staff was incredible- especially the valet service! It offered free popcorn, fountain soda, cocktails, free buffet dinner and breakfast PLUS top notch accommodations...

...EJ was just the best valet service we have experienced sofar.. very helpful, friendly and patiently helping with the car and luggage. He knows he is the first experience when arriving at the hotel and gives you the feeling you have arrived and you are in good hands...

This place is top notch and mostly attributed to how friendly their staff is!... David, Precious and Charles were outstanding at the valet stand, quick to help with bags and always a friendly greeting when arriving and leaving... I needed something out of my car, so I made the mistake of texting for my car and they just graciously asked me to just go to the stand and tell them if I needed an item next time... Rooms were clean, spacious, and comfortable... This might be an odd statement but I appreciated never having to wait for an elevator as theirs was very fast and efficient, and also needed a room key to access which is a good safety feature... They offer a full breakfast which is unheard of now... Everyone working the breakfast area was super friendly, and they were quick to keep things filled and clean... Full bar upstairs with friendly bartenders...

I’ve stayed at the Drury Downtown many times. I’m a repeat customer because each visit is great... Everyone from the valets to the front desk staff is amazing... I don’t think I’ve stayed anywhere else where all staff say hello and ask if they can help you... The free breakfast and dinner are yummy and nice touches to any stay... The elevators are quick and the valets are speedy to get your car when you need it...

Great location, friendly staff and service... Free drinks and food through out the day... Also, special shout out to David & AJ in valet!... It was so cold this weeks a d they got our cars with a big smile on their faces and always so helpful!...

...Even the kitchen staff is friendly and accommodating. However, some stood out more than others - Andrea (Hospitality), EJ (Valet), the female manager and the male kitchen staff with black glasses...

...Every employee went out of their way to make our stay comfortable and special for our daughter’s 20th bday. David & Precious were professional, friendly & prompt with the valet service...

...Clean, inviting and great shower... Darnell, who worked in the breakfast area was so delightful and friendly... Jose , who worked the front desk, gave us a tour of the hotel and showed us all of its amazing history (which if it wasnt for him we would have not known) and Nina was always friendly and so helpful no matter the situation... The valet staff were the true heros though... They always took the time to smile and ask how our stay was... They offer a free breakfast buffet , it included eggs, sausage, waffles, biscuits cereal, breads..you name it and was delicious... The place is just excellent from start to finish... We travel to Pittsburgh alot and I will always choose the Drury from now on... Thank you Drury for remembering how important your guests are...

Really great hotel downtown... Jabraya greeted us first and gave us the rundown... She left the car nearby so we could check in and head back out within the hour... They did this multiple times for us and we never waited long at all for our car... The whole team was great and Derrick loaded our car at check out... Andrea checked us in and explained everything to us... Including the nightly reception and breakfast in the cost is a great perk... I also appreciated being able to get water out of the soda fountain any time of the day... Darnell made us feel welcome at breakfast and kept the common area very clean... Small bathroom, but large shower...

...Usual friendly service there and nice perks... Follow through service is not good once you leave... We left glasses in the room and it took at least three phone calls and an email or two just to get it set up to get them mailed back... It’s two weeks later and I absolutely have been charged to ship the item back to me (since they would not use a different shipping vendor for which I already have an account with) but it hasn’t even been mailed...

...The front desk staff was very friendly... The happy hour and breakfast were just what we needed... Happy hour was a free alcoholic drink, the option to purchase 2 more at $1 each for each adult... They always have free pop and popcorn in the evening as well... Breakfast was the Drury standard waffles, cereal, and a host of other items... We used the valet parking and they were great as well...

While the front desk ladies were incredibly nice, they provided drink tickets for days we were not staying and took them all when we were unable to use them as if they were going to recycle them or use them themselves... The pool was relatively small and we were basically swimming with other families...

Drury plaza hotel pittsburgh downtown is my favorite hotel in pittsburgh. This hotel is offered breakfast and dinner buffet which is very satisfied in food quality and tasty... Also this hotel is very good located downtown pittsburgh where is about 3 minutes away from grey hound bus terminal and union Station (PGH) -Amtrak...

My husband, son and I stayed here for 4 nights. The beds were very comfortable, the room was clean and fairly large... (2 queen beds), desk, bureau, 2 chairs, refrigerator, microwave, etc... Large, bright bathroom with excellent shower... Free breakfast was good, free popcorn for most of the day and evening and from 5:30-7 they have a free happy hour with food that you could easily make a dinner if you were so inclined... It made a nice prelude for us to come back to the room after sightseeing, go down and get a glass of wine or beer (they have mixed drinks too), have a little bite to eat and relax in the gorgeous, informal dining room... Then go up and change to go out to dinner at our leisure... I would highly recommend this hotel to anyone going to Pittsburgh... It has a great center city location as well, making most things walkable...

As it was our first time in Downtown Pittsburgh the experience was a wonderful from the very beginning. Starting with the valet parking attendant (Derrick) he was polite and very helpful with our luggage... The hotel staff was extremely nice and generous with their time... They spoke with us everyday and ask how we were enjoying the town, they gave us restaurant suggestions and nightlife ideas... Even the morning breakfast chef took time out to speak with us...

...The staff is stellar, everyone is so personable and accommodating. The front desk even bothered to learn our name, I felt so welcome... There is free breakfast AND dinner which is unheard of... The pool is warm and the hot tub hot... The rooftop terrace was romantic and had beautiful views... The location is perfect as we were only a couple of blocks from the light rail, so quick, easy and FREE transportation around the city which made exploring a breeze... The elevators are even fast, and to top it off, free popcorn in the lobby!...

Valet service was excellent as the vehicle drop off system was very efficient. The staff was very respectful and helpful not only for valet but all around... The vehicle can be brought to the hotel in around 15 minutes and updates are sent to your cellphone about it’s arrival...

This hotel has the friendliest staff and you cannot between the two free meals per deal and unlimited all day beverages... I also loved how friendly the valet staff were... This is an awesome place I plan to stay at Drury again...

A great hotel in the heart of downtown Pittsburgh. The rooms are large, comfortable and offer great views of the city... The staff is top notch and friendly and accommodating... The free breakfast is great and they do a free happy hour from 5-7 in the lobby with free adult beverages and snacks... The front desk also gives out great coupons for local restaurants and bars... This hotel also has a lovely outdoor patio for all guests to enjoy...

...Comfortable room with large shower, mini fridge, quick elevator Breakfast included, however, we missed the 10am last call. A lovely staff member offered us continental items instead when we came to get coffee... Parking: valet parking available but we parked in a nearby garage Great location: many restaurants and bars nearby, easy walk to the water, parks, and the PPG Center...

As many reviews will attest the service at this hotel is unbeatable, much better than the other downtown Pitt hotels... They must train their people hard on this because this kind of service doesn't happen by accident... We were upgraded from a king room to a king suite... The free breakfast and dinner is pretty great...

Outstanding customer service, everyone goes above and beyond to ensure you have a comfortable stay. The staff are all incredibly friendly and helpful... My vehicle is always ready with little to no wait time, Derrick in valet made it easy to gain access to my vehicle when needed... There are amazing perks included in your stay and convenient amenities...

...David, Precious and Charles were outstanding at the valet stand, quick to help with bags and always a friendly greeting when arriving and leaving... Rooms were clean, spacious, and comfortable... This might be an odd statement but I appreciated never having to wait for an elevator as theirs was very fast and efficient, and also needed a room key to access which is a good safety feature... They offer a full breakfast which is unheard of now... Everyone working the breakfast area was super friendly, and they were quick to keep things filled and clean... Full bar upstairs with friendly bartenders... Another cool thing this hotel offers is happy hour from 530 to 7 where you get up to three drinks (the first one is free and the second two are a dollar) and some snacks and food... The location is great and what you can’t walk to you can walk up the street and catch the T which will take you anywhere...

...The staff was incredible- especially the valet service! It offered free popcorn, fountain soda, cocktails, free buffet dinner and breakfast PLUS top notch accommodations... The lobby was a fantastic place to hang with family...

Lobby is a restored bank with vaulted ceilings and large mural of surrounding area... Everything from entry to seating area to room was spotless... Lots of fun extras like popcorn to free appetizers & drink in evening and full breakfast in AM... Every employee went out of their way to make our stay comfortable and special for our daughter’s 20th bday... David & Precious were professional, friendly & prompt with the valet service...

Excellent quick stay at the Drury! The hotel was well maintained overall and the rooms were spacious and clean... From the minute we arrived at 10pm on Wednesday night, we met EJ from the valet who was friendly and welcoming... Nina at the front desk was also very friendly and helpful... The staff at breakfast and the evening reception were very professional and always going above and beyond... We enjoyed the pool, gym, and even the rooftop patio during this wonderfully warm November weather... I would highly recommend this hotel to anyone visiting Pittsburgh...

...We stayed here on a trip to watch the Pittsburgh Penguins. The hotel was within a short walking distance to PPG Paints arena... Upon arrival, we were greeted by EJ who was super friendly, grabbed a luggage cart for us, and valeted our car... Once inside, we were taken care of by an awesome employee at the front desk, and served fresh popcorn (my daughter’s favorite) and coffee (much needed after the drive)... Our room was super clean and well stocked... The hotel also includes a pool, gym, and awesome outdoor patio that would be perfect for large group gatherings... Thankfully, they allowed a late check out with zero hassle... They were also extremely friendly and helpful... They took our bags, held open doors, and even mourned the Pens loss with us... We had a wonderful stay and will definitely stay here again... Best Drury location we’ve stayed at...

Where to start with this one, First the rooms were spot on. Clean, inviting and great shower... Darnell, who worked in the breakfast area was so delightful and friendly... The valet staff were the true heros though... They always took the time to smile and ask how our stay was... They offer a free breakfast buffet , it included eggs, sausage, waffles, biscuits cereal, breads..you name it and was delicious... They also offer happy hour food from 5 to 7 pm , with hot foods and a free cocktail... The place is just excellent from start to finish...

Really great hotel downtown... She left the car nearby so we could check in and head back out within the hour... They did this multiple times for us and we never waited long at all for our car... Andrea checked us in and explained everything to us... Including the nightly reception and breakfast in the cost is a great perk... I also appreciated being able to get water out of the soda fountain any time of the day... Darnell made us feel welcome at breakfast and kept the common area very clean... Small bathroom, but large shower... Room was quite large as well... Only somewhat negative was that the shower did not get super hot...

Excellent hotel with a very friendly and helpful staff. When we checked in, the front desk made sure that we were aware of all the amenities that the hotel had to offer... Free breakfast in the lobby... it got a little crowded, but the offerings were good, and well stocked...