Great experience. All of the staff were helpful and kind. Valet parking service was great. Derek was especially helpful and we would definitely recommend it. The hotel is in a easy to walk location-- we chose it because we planned the trip to see Six and wanted to be able to walk to the theater.
Where to start with this one, First the rooms were spot on. Clean, inviting and great shower. But the most important thing about my stay was the staff!!!!!! I cannot tell you how amazing these people are. Darnell, who worked in the breakfast area was so delightful and friendly. Jose , who worked the front desk, gave us a tour of the hotel and showed us all of its amazing history (which if it wasnt for him we would have not known) and Nina was always friendly and so helpful no matter the situation. The valet staff were the true heros though. Precious, Sam, Aida, Derrick, mojic, Emmanuel and Heze never stopoed running and it was rainy and cold and crowded. They always took the time to smile and ask how our stay was. I mean I was there for a weekend and learned all their names . They offer a free breakfast buffet , it included eggs, sausage, waffles, biscuits cereal, breads..you name it and was delicious. They also offer happy hour food from 5 to 7 pm , with hot foods and a free cocktail. And the food was amazing. The place is just excellent from start to finish. We travel to Pittsburgh alot and I will always choose the Drury from now on. Thank you Drury for remembering how important your guests are.…
We took a quick family trip to Pittsburgh and chose to stay at the Drury hotel because we’ve had pleasant experiences with the chain in other locations. This was no different. The staff are all very friendly and helpful. The valet drivers go above to be very helpful and cheerful. Derrick was great helping us leave. The hotel is clean and the food was decent. We’d definitely stay again.
Jose at the front desk went above and beyond to make our stay great. We went to ppg and it was a short walk from the hotel. The amenities and history of the hotel made for a neat experience. The pool was adequate and the drinks at the 530 kickback were a good bonus! All staff seemed genuinely kind and eager to help. The food was basic hotel buffet but the fact that two meals and beverages were provided was amazing. The patio was such a great spot and and would love to experience when warm. Definitely would stay again and even check out other locations of this brand.
As it was our first time in Downtown Pittsburgh the experience was a wonderful from the very beginning. Starting with the valet parking attendant (Derrick) he was polite and very helpful with our luggage. The hotel staff was extremely nice and generous with their time. They spoke with us everyday and ask how we were enjoying the town, they gave us restaurant suggestions and nightlife ideas. Thanks for sharing. The room was very clean 👌. Even the morning breakfast chef took time out to speak with us. Thanks again for a great time Drury Plaza. We will be back.
Very nice hotel. Hot breakfast. Kickback @ 5:30 - 7pm. Parking garage within walking distance, or valet parking on-site. Super fast elevators. Be sure to walk around the hotel. It was a Federal Reserve Bank. I didn't see the firing range, but there's one
Valet service was excellent as the vehicle drop off system was very efficient. The staff was very respectful and helpful not only for valet but all around. The vehicle can be brought to the hotel in around 15 minutes and updates are sent to your cellphone about it’s arrival.
Hotel is very clean. The staff was friendly. The room was huge. Great price. I had a scheduled greyhound trip back to NY and this hotel was one block away from the station. Very convenient for anyone who needs to travel through greyhound. This is a good stop to get good rest on a very comfortable bed.
This hotel has the friendliest staff and you cannot between the two free meals per deal and unlimited all day beverages. The receptionist remember me the next and seemed truly interested in me and my family. I also loved how friendly the valet staff were. This is an awesome place I plan to stay at Drury again.
The hotel was very clean and had a welcoming atmosphere. Also, the staff were very friendly and the breakfast and Happy hour (which we thought was just a couple drinks) could have been a complete meal!
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