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Hilton Garden Inn Pittsburgh University Place

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Traveler (76)
Room & Suite (124)
Dining (33)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible2%
Travelers talk about
“valet parking”(83 reviews)
“front desk”(126 reviews)
“forbes avenue”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Offers from Hilton Garden Inn Pittsburgh University Place
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Pittsburgh University Place
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,118)
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All reviewsvalet parkingfront deskforbes avenuecarnegie mellonvisiting pittshuttle serviceoakland areamedical centerconvenient locationrestaurant staffwalking distancewithin milesvalet staffthe entire stafffree shuttlechecking outper day
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131 - 135 of 1,107 reviews
Reviewed June 24, 2017

Twelve industrial fans in the elevator landing. They have had a burst pipe but forgot to mention this on their website or at checkin. I go back down to the lobby to get my room moved. The desk clerk expresses surprise and says he did...More

Review collected in partnership with Hilton Garden Inn
2  Thank 513erikg
Reviewed June 20, 2017

My daughter was having a procedure at UPMC so this hotel was very convenient for us. Rooms were clean and included a small refrigerator. Beds were comfortable and the staff was very friendly. Room service doesn't run all day nor are the restaurants open for...More

Review collected in partnership with Hilton Garden Inn
10  Thank mslluria
Response from Olivia D, Reservation Coordinator at Hilton Garden Inn Pittsburgh University PlaceResponded June 21, 2017

Thank you for rating our hotel so well! We are happy to hear that our location, staff and rooms was such a great fit for you! We hope that on your next trip to Pittsburgh, you will allow us to be your hotel of choice!

Reviewed June 19, 2017 via mobile

Competent and friendly staff at check in. And the room seemed fine, until I stepped into something sticky on the bathroom floor. Apparently someone was snacking (messily) in there. Sticky crumbs scattered about. Odd, as the bathroom otherwise appeared to be clean. (But maybe not...)...More

Thank Pangaean
Response from Olivia D, Reservation Coordinator at Hilton Garden Inn Pittsburgh University PlaceResponded June 21, 2017

Thank you Pangaean for taking the time to comment about our hotel. We appreciate you bring the cleanliness to our attention. Our Housekeeping strives to be the best they can be. I'm sorry to hear that the expectations were fallen short. I would love to...More

Reviewed June 17, 2017

The hotel is okay. Located close to the hospital and U of Pitt, it is easy walk to either. Shuttle drivers are the best part of the hotel! Food okay, coffee in the morning bitter; and overall, the hotel has a strong flowery smell. Stairs...More

Review collected in partnership with Hilton Garden Inn
1  Thank H9221KBpamelab
Response from Olivia D, Reservation Coordinator at Hilton Garden Inn Pittsburgh University PlaceResponded June 21, 2017

Thank you very much for your review! We always strive to be the best and appreciate the feedback as it helps continue to be better. We will use this as a way to improve. We do hope you allow us to serve you again.

Reviewed June 17, 2017

The Hilton Garden Inn in Pittsburgh is fantastic! I stayed there during a conference at the University of Pittsburgh. The staff was exceptionally friendly. The accommodations were immaculate. The hotel is in walking distance to lots of great restaurants as well as the university. The...More

Review collected in partnership with Hilton Garden Inn
13  Thank Jolene T
Response from Olivia D, Reservation Coordinator at Hilton Garden Inn Pittsburgh University PlaceResponded June 21, 2017

Wow! Thanks Jolene for the review! We always love here about such great experiences and stays! We love that our hotel hit the mark for you and can't wait to serve you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$148 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$148 - $270 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (76)
Room & Suite (124)
Dining (33)
Amenities (23)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Bruno P
November 27, 2017|
AnswerShow all 2 answers
Response from Mistergibb | Reviewed this property |
I believe they typically run till 11:00 pm, and have a 3 mile radius limit. We had a reception that lasted till midnight. We informed them and just had to call, and they came and picked everyone up.
0
Votes
Bruno P
October 2, 2017|
AnswerShow all 2 answers
Response from Olivia D | Property representative |
Great question! Yes, we will gladly do so. As long as the package is addressed to your attention, we will be able to hold the package.
0
Votes
Bruno P
October 2, 2017|
AnswerShow all 3 answers
Response from Olivia D | Property representative |
Yes! Our shuttle operates within a 3 mile radius of the hotel. The shuttle typically leaves on the hour and we do highly recommend that guests sign up at the Front Desk as the shuttle can accommodate 11 guests at a time.
0
Votes
Room Tips
"Street side rooms are quiet with a view. Medical Center is up the street and did not hear anything (3rd..."
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"2 queen beds are great than 1 king"
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"Get one away from the elevators. Rooms on higher floors have better views."
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"Go for a higher floor room."
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