We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

BEST WESTERN PLUS New Cumberland Inn & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN PLUS New Cumberland Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

337 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS New Cumberland Inn & Suites
See the most recent reviews
Showing 332: English reviews
New Cumberland, United States
1 review
2 of 5 stars Reviewed February 29, 2016

The beds in the room were extremely uncomfortable. No one in the room got a decent night's sleep to include my 7 year old who has been known to fall asleep on the bathroom floor. I could feel the wooden slats in the bed and one side of the bed was a little hard and the other side felt like... More 

Review collected in partnership with Best Western

Helpful?
Thank Donald R
BWNC_MGT, Guest Relations Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are sorry that we did not reach your expectations of our hotel. We have referred this issue with the general manager. We are in process of upgrades. Please come back in the future and give us another try. More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2016

We have stayed here on many occasions. for the car show in Carlisle its only about a 20 minute drive away. The pool is great. tho be careful of the bathroom in pool area. The door sticks my 13 year daughter got stuck in there. it was a lot of pushing to get it open 10 long minutes later. Breakfast... More 

Helpful?
Thank brookel995
BWNC_MGT, Guest Relations Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to submit a review. We are sorry you had a poor pool experience and that we did not meet your expectations. We have forwarded your concerns to our maintenance department and hope you will give us another try in the future. More 

Carlisle, Pennsylvania
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed February 22, 2016 via mobile

Looks nice on the outside and lobby but room was dirty and in need of repair. Broken furniture, moldy water leaks half covered up with white paint, bloody sheets, stained towels, stains and chunky stuff on different walls, foot prints on jacuzzi tub, dirt rings on jacuzzi tub, show dripped all night and drain backed up, calking cracked moldy and... More 

Helpful?
Thank Stephanie S
BWNC_MGT, Guest Relations Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to submit this review. We are sorry that we did not meet your expectations. We have given the repairs to our maintenance department. We also gave the issues to our housekeeping department. We are in process of upgrading the rooms. Please come back again for a future stay. More 

Bristol
2 reviews
4 of 5 stars Reviewed February 18, 2016

very clean nice place nice workers we stayed 3 days and love it and nice pool if you are looking for a place near harrisberg this place is for you check in was good and check out was fast to we love it

Review collected in partnership with Best Western

Helpful?
Thank worlda1031
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time for this review. We thank you that you had such a wonderful time with us. Please come back again. More 

Allentown, Pennsylvania
2 reviews
4 of 5 stars Reviewed January 25, 2016

The staff at the New Cumberland Best Western did a fantastic job helping my family and the other customers who were snowed in due to an epic snowstorm. The hot breakfast was good, although real eggs and some danishes would have made it excellent. My kids were glad to have an indoor pool to use. The fitness center needs some... More 

Review collected in partnership with Best Western

Helpful?
Thank Tim C
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to do this review. We are very pleased that we could help your family during the snow storm. We are pleased that the children enjoyed our pool. Thank you for bringing the fitness center to our attention. We will be making changes in the near future. We look forward to a return visit. More 

San Antonio, Texas
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 18, 2016

The hotel was very clean and comfortable and the staff was very nice. I had to make a change to my reservation due to a change in plans and they went out of their way to accommodate me even though the room I was requesting to change to was initially unavailable. I would definitely stay here again. Only drawback, there... More 

Helpful?
Thank Angelsouthbeach
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time for this review. We are happy that you enjoyed your stay with us. We will try harder to keep towels in the fitness room and the pool area. We will try to update the fitness equipment. We look forward for a return visit. More 

Pittsburgh, Pennsylvania
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 2, 2016

This Best Western is right off the Pa. Turnpike and I-83. Staff was friendly. Our room had a living area with a pull-out sofa and a bedroom area. The pool area was super clean wth plenty of towels available. The hot tub was a nice bonus. The workout room had adequate equipment. Breakfast was hot, waffles, egg sandwiches, bagels and... More 

Helpful?
Thank Kathie39
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time for your review. We are happy that your stay with us was a great experience and look forward to a return visit with us. More 

Browns Mills, New Jersey
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

We've stayed here many times and have to say this was probably our worst visit, the mattress was shot, there was hair on the sheets and pillows when we arrived and the energy saving light bulbs gave the whole suite a dim grungy appearance which was only made worse in the bathroom where the over sink vanity light no longer... More 

Helpful?
Thank PineapplePrincess82
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us. We are so very sorry to hear that we did not meet your expectations. We are working very hard to make necessary improvements so your next visit with us will be enjoyable. More 

New York City, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed December 26, 2015 via mobile

This hotel needs to be renovated that I recommend. The staff are great, especially MS Janet. she considerably generous. Thanks to the Best Western Plus staff there. Honestly, the facility is like insanitary. My room smells a bit, the bed sheets were old, rug were wear-out, bath room was clean, swimming pool area looks terrible, gym tighten with old equipments.... More 

Helpful?
Thank Reyilete Y
BWNC_MGT, Front Office Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time for the review. We apologise that we did not meet your standards. We will try our best to upgrade as soon as possible. Please come back in the future to see the improvements More 

Columbus, United States
1 review
4 of 5 stars Reviewed December 11, 2015

This is a great hotel for business or a long weekend. The rates are very affordable, parking is plentiful, the staff is kind and helpful and the breakfast is good. Only about 10 minutes to downtown Harrisburg and several good restaurants are nearby.

Review collected in partnership with Best Western

Helpful?
Thank Justin H
BWNC_MGT, Front desl at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking the time to give us a review. We are happy that your stay was wonderful. Please choose us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (37)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (4)
Viewed
Bathroom (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (10)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near New Cumberland
0.3 mi away
Quality Inn New Cumberland - Harrisburg South
5.5 mi away
BEST WESTERN PREMIER The Central Hotel & Conference Center
0.3 mi away
Holiday Inn Express & Suites New Cumberland
Holiday Inn Express & Suites New...
#2 of 13 in New Cumberland
4.0 of 5 stars 38 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Days Inn New Cumberland/Harrisburg South
0.3 mi away
Clarion Hotel & Conference Center
0.3 mi away
Fairfield Inn & Suites Harrisburg West
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Location: United States > Pennsylvania > New Cumberland
Price Range: $76 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Expedia, Hotels.com, Priceline and Odigeo so you can book your BEST WESTERN PLUS New Cumberland Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western New Cumberland
New Cumberland Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay