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Fairfield Inn & Suites by Marriott Harrisburg West

172 reviews
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Traveler (64)
Room & Suite (42)
Dining (9)
Overview
  • Excellent43%
  • Very good31%
  • Average18%
  • Poor3%
  • Terrible5%
Travelers talk about
“nice hotel”(10 reviews)
“road noise”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (172)Write a Review
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All reviewsnice hotelthe breakfast arearoad noisewafflesnewer hotelrooms are spacious and cleanpleasant stayfront desk staffstandard hotelhot tubother hotelsbath towelsplatinum memberking roomlittle thingseasy accesswould stay here again
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11 - 15 of 170 reviews
A TripAdvisor Member
1
Reviewed August 19, 2017 via mobile

We had a quick one-night stay, a mini staycation of sorts, so our 4-year old was super disappointed that the pool was down upon arrival. Despite the fact that it was behind their control, when I mentioned that issue and a few other little things...More

Thank A TripAdvisor Member
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded August 21, 2017

Thank you so much for staying here with us at the Fairfield Inn & Suites Harrisburg West. We are delighted that you enjoyed the courtesy of our staff. I do apologize that the pool was closed; we were having technical difficulties & wanted to be...More

Reviewed August 16, 2017 via mobile

Traveled for a Hershey vacation. Stayed outside Hershey for the lower prices. This hotel was completely sold out. Pros: staff was courteous and breakfast staff kept the food clean and stocked despite a lot of people. Cons: stayed two nights. First night found mildew all...More

Thank Karl Y
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded August 17, 2017

Thank you for staying with us on your vacation. I am glad you enjoyed our breakfast and I am so glad to hear that our staff was both courteous and on top of things. I do apologize for the way your room was handled- I...More

Reviewed August 8, 2017

The staff at this hotel are friendly, helpful and engaging! We had approximately 15 rooms for our daughters wedding reserved and everything ran smoothly and efficiently! I needed to know the names of the guests staying at the hotel the week before the wedding and...More

Thank Karen S
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded August 9, 2017

Karen- Thank you so much for your kind words. The Fairfield Inn & Suites Harrisburg West loved hosting your family and friends- we wanted to make you all feel at home & I'm glad we could do just that. Thank you again!

Reviewed July 13, 2017 via mobile

Odd place. Walked in the door and there is no attendant for 15 minutes. Seemed like a one-person show, who was dealing with plumbing issues to checking in guests to taking reservations....hope he isn't making breakfast! Problems with pool and hot tub and not just...More

Thank Charles_Schuchert
Response from FISSManagerMB01, Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded July 14, 2017

We are very sorry to hear that we did not meet your expectations during your stay with us. During the evening hours, there is typically one person on duty, so we apologize that it took longer than normal to check in. We hope that our...More

Reviewed July 8, 2017 via mobile

It seems the Fairfield brand, in general, has taken a step backwards as it pertains to evaluating room maintenance. Last night it was the plumbing. The sink had minimal flow and the tub faucet leaked substantially when the shower was being used. The property was...More

Thank Ray C
Response from Phyllis F, General Manager at Fairfield Inn & Suites by Marriott Harrisburg WestResponded July 10, 2017

Dear Ray C, Thank you for sharing your feedback regarding the plumbing concerns you encountered. I have shared your information with our maintenance to ensure it addressed promptly. My apologies that you did not find it to be in the full working order you had...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
$106 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$106 - $179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (64)
Room & Suite (42)
Dining (9)
Pool & Beach (1)
Questions & Answers
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RLT212
April 25, 2017|
Answer
Response from FISSManagerMB01 | Property representative |
The in-room coffee machine is not a Keurig, however it is a mini coffee machine with a single serve tray.
0
Votes
Room Tips
"You can hear the highways (it is white noise to me)... if this bothers you ask for a room away from road."
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"Request a room away which is on the opposite side, away from the highway."
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"Ask for a room that does not face the highway"
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"Rooms away from the Interstate would definitely be quieter"
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