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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel & Conference Center
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Showing 287: English reviews
Shaftsbury, Vermont
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 26, 2016

I stayed there on New Year's weekend 2016 and encountered a few problems while there. After our return home, I received email from corporate asking to fill out a survey about our stay. I responded honestly to the survey and then received a follow up email from the General Manager (James Lutz) who apologized for our unacceptable experience and stated... More 

Helpful?
2 Thank Andrew C
Staten Island, New York
1 review
1 of 5 stars Reviewed February 18, 2016

We Arrived in curmberland P.A About 10:30PM And There Was No Food Left Saturday Went Ok But When We Got Some Food It Was Horribie The Concert Was Excellent That was A Plus Sunday Morning My Wife Awoke With her Hand Swollen And Red From Some Kind of Bite She Went Doenstairs To Report It To The Office While There... More 

Helpful?
Thank Dakari178
Tyrone L, General Manager at Clarion Hotel & Conference Center, responded to this review

My heart goes out to you and my deepest apologies for you not enjoying your stay with us, no apologies can make up for your dissatisfaction. While we are making changes to the hotel, I would sincerely hope that you would give us another opportunity to serve you and your family in near future. More 

Travelers are raving about these New Cumberland hotels

Fogelsville, Pennsylvania
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed February 17, 2016

Stayed at this hotel with a small group prior to a tournament. A large group had departed earlier in the day, and the hotel was a mess. We arrived at about 5pm to find that our room was not yet ready. While I understand that cleaning up after the large group was a significant undertaking, I would have assumed that... More 

Helpful?
Thank Christine K
Tyrone L, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking time out to share your experiences with us, so we can improve on our services and amenities. I will look into the challenges you experienced while staying with us personally and ensure that when you stay with us on your next trip you will have a totally brand new and very positive experience! More 

Washington DC, District of Columbia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 17, 2016

The hotel staff was very friendly and accommodating but the rooms are in need of some upgrades. The restaurant in the hotel didn't have a wide selection of food on the menu.We were on a Soul Jam Holiday weekend trip with Eastern Light Getaways. All of the activities sponsored by Eastern Light were great. The food served by the hotel... More 

Helpful?
Thank Darlene F
Tyrone L, General Manager at Clarion Hotel & Conference Center, responded to this review

Thanks for complementing our staff at the hotel. We are looking at ways to modernize the hotel and more varied menu options for your next trip. We sincerely appreciate your staying with us and giving us feedback on improving our services. More 

Fairmont, West Virginia
1 review
4 of 5 stars Reviewed February 2, 2016

Though the hotel is showing it's age the staff and restaurants were excellent. They constantly checked on us and took care of any need. The hotel catering was excellent. There were no complaints from any of my numerous guest other than a few reservation mistakes that were corrected immediately. The catering servers were friendly and professional. The motels restaurant, Garlic... More 

Helpful?
Thank Pszanus
Long Island, NY
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed January 20, 2016

Stay 3 nights for MLK volleyball tournanment in York. The negative reviews are all absolutely accurate! (have no idea who this "happy boss" dude is ... must have extremely low standards lol) The rooms were musty smelling and dirty. By dirty, i mean really dirty, hairs, dust balls, etc. .. yuck! The phone in the room and inside the draws... More 

Helpful?
Thank tmcwoods
Palmyra, New York
Level Contributor
7 reviews
5 of 5 stars Reviewed December 12, 2015

I had the great pleasure of staying at the Clarion on December 3rd 2015. The room met all of our needs and was very close to not only our car but also the all you can eat buffet. these are all great thing but not the reason for this review. The reason for this review was an employee named Richard.... More 

Helpful?
Thank Glen B
James L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Day! Wow what a compliment "Top Notch Staff". Thank you for taking the time to provide us with some praise. We are very appreciative of this. We strive to provide memorable moments of truth with each and every guest service interaction. It appears that we provided some memorable experiences for you. We look forward to seeing you again in... More 

Baltimore, Maryland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 20, 2015

The hotel is older, but very clean, with a great housekeeping staff. The front desk staff is awesome. Everyone went out of their way to accommodate us. Our dog loved it! We were there for a convention and the two buffets were excellent! There are two hotel restaurants and a free breakfast in the atrium. The breakfast is NOT typical... More 

Helpful?
1 Thank BZKHAB
James L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Day, Thank you for your kind words and positive feedback. However, it appears that you only rated us 3/5 stars. We strive to achieve 4/5 to 5/5 stars with each and every moment of truth or guest experience we encounter. It appears that we fell short on some key areas for you. Please contact the property directly so that... More 

Southampton, New Jersey
1 review
1 of 5 stars Reviewed November 16, 2015

This hotel is in deplorable condition. Three dinners were served during a conference I attended and they were all terrible...beef and chicken that couldn't be cut, wilted salad, dessert was even stale....stale! Service was lousy and unfriendly.

Helpful?
Thank Sandi169
James L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Day, We wholeheartedly apologize about the unfortunate experiences you encountered while staying with us. We aim to not only meet but exceed guest's every expectation. We certainly didn't intend for you to walk away with giving folks on Tripadvisor a "Stay Away" warning. It appears that 99% of the large convention you were with enjoyed their stay with us.... More 

Alburtis, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 8, 2015

Friendly front desk, she couldn't do enough for us from early check-in to offering us water bottles. Our two queen bed room was beautiful with a balcony overlooking the indoor pool. Breakfast was excellent in a large dining area with little birds cheerily chirping. We will stay here again whenever we have a hockey tournament nearby.

Helpful?
Thank kat5boys
James L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Day, Thank you for your wonderfully kind words and compliments. We appreciate your feedback and appreciate you taking the time to share it with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 5 minutes south of Harrisburg in a suburb of New Cumberland. Has easy access off of 2 major highways, Interstate 83 and Interstate 76, the Pennsylvania Turnpike. Attractions that are a short drive away from the hotel include Hershey Park, Pennsylvania State Capitol, Pennsylvania Farm Show Complex, the Amish (Lancaster County), Harley Davidson Plant, and historical Gettysburg. Enjoy local sports with the following clubs: Harrisburg Senators, AAA baseball, and Hershey Bears minor league ice hockey team for the Colorado Avalanche. Indoor heated pool nestled in a tropical courtyard are just 2 of the amenities that are offered. Guests of the Harrisburg Clarion Hotel & Conference Center can enjoy fresh, locally-sourced ingredients and from-scratch cuisine at the hotel’s on-site restaurant and bar, The Garlic Poet. You will find over 21,000 square feet of flexible conference and catering facilities which provide the ideal setting for many special occasions. ... more   less 

Additional Information about Clarion Hotel & Conference Center

Address: 148 Sheraton Dr, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070-2440
Location: United States > Pennsylvania > New Cumberland
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 195
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Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn New Cumberland
New Cumberland Holiday Inn
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