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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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288 Reviews from our TripAdvisor Community

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There are newer reviews for Clarion Hotel & Conference Center
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Showing 287: English reviews
Columbus, Ohio
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 2, 2016 via mobile

I was in town for a dear friend's wedding. The hotel was centrally located near where we needed to be and my other friends were staying there, but I was happy to leave. The front desk staff were very courteous. The first room I checked into smelled strongly of mildew. Luckily there was another room available and the staff were... More 

Helpful?
Thank Shadow09Columbus
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Hotel and Conference Center Harrisburg West. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with the proper departments . I have been here only a few... More 

Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

I found the Clarion New Cumberland to be clean, friendly, and comfortable for our stay. We were in town while my wife took a 6 hour certificate test at a nearby testing center. So my 3 year old son and I spent a lot of time at the property. Our room was clean and spacious. The staff was extremely kind.... More 

Helpful?
Thank Benjamin M
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for your kinds words. Since I became manager less then 3 months ago. I have been working very hard on improving the expectations of a great stay for my guest. This is something that will not be accomplished over night but I am determined to do my best. Thank you again I will pass your kind words onto... More 

Gulfport, Florida
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 15, 2016

Good news; Friendly staff at front desk & a great location with ample parking. Bad news: Place is in bad shape & needs a major update, plus a good cleaning. The overall layout is fine & could be turned into a really nice facility with a little effort & a lot of money !

Helpful?
Thank Cuencathom
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time out of your busy schedule to write your this review. We are in the process of updating. It will take some time however we are making strives and will continue in our efforts More 

Ashland, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 5, 2016

So many problems. The back door to the hotel is supposed to require a key card to get access...not true, there's NO lock on the back door. We got into room, and though there is a dead bolt, the security latch to prevent house keeping from entering was missing a piece. The desk lamp had NO bulbs. The bathroom wasn't... More 

Helpful?
Thank jtai21
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I have been here a few short weeks and have been avid about correcting these situation. I hope that... More 

Travelers are raving about these New Cumberland hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 28, 2016 via mobile

I wish there was a star between average and poor because this hotel sits between the two. The front desk person was very friendly as was the man who was doing housekeeping. The room itself was a decent size however the room would not cool down at all. The thermostat is controlled in the room however I almost feel like... More 

Helpful?
Thank KL C
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time out of your busy schedule to write your this review. We are in the process of updating our system. It will take some time however we are making strives and will continue in our efforts More 

Westminster, Maryland, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2016 via mobile

I just got to this hotel this evening and got up to turn on heat and saw a mouse on the floor. When I called the front desk the guy was very rude regarding the whole episode. They had maintenance come and to catch the mouse, but the front desk wasn't even going to give me a new room until... More 

Helpful?
Thank Amy A
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I can only imagine your dismay. I have counseled my front desk on the importance of why it his... More 

Pittsburgh, Pennsylvania
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 18, 2016

Stayed 2 nights. Room with King size bed and a sofa and desk was pretty standard. Toiletries were nothing special. Bathroom floor was not clean around the toilet. Breakfast was awful - a burnt "omlet" with cheese wiz in it, and some small sausage links one day - it was so bad that I threw it away and went to... More 

Helpful?
Thank 0U81Lou
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time out of your busy schedule to write your this review. We are in the process of trying new items for breakfast, this was the first time they served the omelettes, they have gotten better at them. Every item serve at breakfast is Clarion required items for their standards. I hope your will give us... More 

New Delhi, India
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 19, 2016

I was visiting Harrisburg for Business in March-April'16 and this was the hotel which was within 5 miles of my office. I stayed for 3 weeks in this hotel, pretty easy check in and check out, no questions asked. You would be beating your expectation if you compare this with a Hilton or Marriott, but this is a massive property... More 

Helpful?
Thank Manish K
Tyrone L, General Manager at Clarion Hotel & Conference Center, responded to this review

Good Evening Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Reynoldsburg, Ohio
1 review
5 of 5 stars Reviewed March 22, 2016

To be honest, this is one of the greatest experience I've had in a hotel. I was scheduled to arrive on Sunday March 20, 2016 at 3pm so that my kids an nephews could enjoy, but due to circumstances out of my hands, we were not able to make it in until about 9 pm. The manager, I forgot her... More 

Helpful?
Thank jcuevas44
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to write this review. I am glad you enjoyed your stay and hope to see you and your family again in the near future. More 

1 review
5 of 5 stars Reviewed March 21, 2016

We had a 'Going Away' party on Saturday March 19th in the Cumberland Room. The party was planned for us by Deb McClintock and Métalaye Enterprises and it was a huge success. We decided on a light menu that included Italian Wedding Soup, Ham Sandwiches & Roast Beef Sandwiches on Focaccia Bread, a Potato Salad (not sure what it was... More 

Helpful?
Thank Jeffrey P
Donna S, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to write this review. I am glad you enjoyed your stay and hope to see you and your family again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 5 minutes south of Harrisburg in a suburb of New Cumberland. Has easy access off of 2 major highways, Interstate 83 and Interstate 76, the Pennsylvania Turnpike. Attractions that are a short drive away from the hotel include Hershey Park, Pennsylvania State Capitol, Pennsylvania Farm Show Complex, the Amish (Lancaster County), Harley Davidson Plant, and historical Gettysburg. Enjoy local sports with the following clubs: Harrisburg Senators, AAA baseball, and Hershey Bears minor league ice hockey team for the Colorado Avalanche. Indoor heated pool nestled in a tropical courtyard are just 2 of the amenities that are offered. Guests of the Harrisburg Clarion Hotel & Conference Center can enjoy fresh, locally-sourced ingredients and from-scratch cuisine at the hotel’s on-site restaurant and bar, The Garlic Poet. You will find over 21,000 square feet of flexible conference and catering facilities which provide the ideal setting for many special occasions. ... more   less 

Additional Information about Clarion Hotel & Conference Center

Address: 148 Sheraton Dr, I-83 & PA Turnpike Exit 242, New Cumberland, PA 17070-2440
Location: United States > Pennsylvania > New Cumberland
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Conference Center 3*
Number of rooms: 195
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Also Known As:
Holiday Inn Harrisburg Hotel New Cumberland
Holiday Inn New Cumberland
New Cumberland Holiday Inn
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