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Hampton Inn & Suites New Castle

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Hampton Inn & Suites New Castle
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356 Reviews from our TripAdvisor Community

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Showing 356: English reviews
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Watertown, New York
Reviewed 5 days ago NEW

The accommodations are becoming dated in this hotel. Beds are uncomfortable and no usb charge ports. Staff is excellent, however. Nice hotel, but a bit overpriced for its value. The hotel could be cleaner as well.

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Helpful?
Thank samuell803
Damascus, MD, United States
HOTEL’S FAVORITE REVIEW
Reviewed November 28, 2016

We enjoyed staying at this hotel. The room was comfortable and clean. My only complaint would be the breakfast selection. Turkey sausage was not edible. Every morning the egg omelettes had small chucks of ham throughout. I don't eat ham and would prefer a healthier alternative. Overall a great hotel that I have stayed at several times.

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Helpful?
Thank Robert C
About Hotel's Favorite Review
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Robert, I know I communicated with you through our Honors site already regarding our food options. Please don't hesitate to ask our staff to prepare you something meat-free next time you are our guest! Hope to see you again in the future!

Mansfield
Reviewed 6 days ago NEW

Very helpful staff, including assisting our large group of travel softball players and parents in getting a meeting room for a pizza party. Great experience, great breakfast. Pool area was rather small but it worked adequately for our needs and accommodates our 20 or so kids.

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Helpful?
Thank Galowniacrew
Tuscarawas, Ohio
Reviewed 1 week ago

This was a great place. Close to stores and restaurants. Very nice staff, and the rooms were clean. The complimentary breakfast was also great. Cost was not to high for the room I needed. Will recommend.

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Helpful?
Thank Anna C
Pittsburgh, Pennsylvania
Reviewed 1 week ago

Very comfortable and well managed hotel with pleasant staff. Check-in was great with the room selection option. Common areas were well maintained and the staff was helpful. Room was quite quit and clean. No issues at all.

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Helpful?
Thank Barry N
Ashtabula, Ohio
Reviewed 3 weeks ago

Nothing terrible, just like to see a couple things a little better. Breakfast just OK, wiFi good at first and bad the rest of the stay. (That seems to be the norm in an attempt to frustrate you into buying the "premium WiFi package", front desk wasn't completely helpful at check out. Overall, not terrible. Room was clean, lobby was...

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Helpful?
Thank boydg997
The Woodlands, Texas
Reviewed 4 weeks ago

The hotel is nice. The staff is great. The complimentary services are better than most. You won't find a better bang for your buck within a reasonable driving distance. If you have any reason to visit New Castle or the surrounding area, this hotel is highly recommended.

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Thank aaronmR5645DV
Severna park, United States
Reviewed January 22, 2017

I love to stay at Hampton Inn's they are consistent where ever you may be staying. Clean, Staff is always excellent, and they have the breakfast if you want it. I am an Honors member now and will always stay at a hotel with the extra amenities of pool/ hot tub, breakfast, location, and the cleanliness. I have not had...

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Helpful?
Thank Erick D
Algonquin, Illinois
Reviewed January 2, 2017

Very clean... and I look for gross and this hotel had none! Not even poolside. Breakfast was a little under par.. a sausage or bacon would have been nice. But everything tasted good. Love the complementary coffee available through the day..

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Helpful?
Thank tinan2017
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I am so glad to see that you enjoyed your recent stay with us here at the Hampton Inn and Suites in New Castle. We greatly appreciate your feedback and positive remarks. We do our best to make sure our guests are comfortable and feel at home when they stay with us. Our breakfasts vary each day. Most mornings we...

Monongahela, United States
Reviewed January 2, 2017

Stayed in a suite that was open from the kitchen threw the living room into the bedroom and sink area. Had a bulk ead desk with open area looking into the living room from the bedroom. Not my Idea of a suite. Usually the bedroom has a wall and door separating it from the other areas. More private. Did not...

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Helpful?
Thank davidfE5237KF
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for taking the time to review your recent stay here at the Hampton Inn and Suites in New Castle. I am sorry that you were not pleased with our room layout. None of our guest rooms have a bedroom separate from the rest of the room. I apologize that this did not meet your preference. I hope that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn & Suites New Castle hotel, is conveniently located in this charming small town only 50 minutes northwest of Pittsburgh. Whether you are traveling for business or for vacation, this is the perfect hotel for you. Enjoy the close proximity to New Castle business district & so many local attractions. Relax with clean and fresh Hampton bed, free hot breakfast, free high-speed internet access in every room, fitness center, indoor pool and whirlpool, and outdoor patio area with loungers. ... more   less 

Additional Information about Hampton Inn & Suites New Castle

Address: 2608 W State St, New Castle, PA 16101-1009
Location: United States > Pennsylvania > New Castle
Price Range: $93 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Castle 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel New Castle
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites New Castle staff and other travelers.
2 questions
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Schenectady, NY
11 months ago
Moncks Corner, South Carolina
over a year ago

See all questions (2)

Questions? Get answers from Hampton Inn & Suites New Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are great. We've stayed there multiple times.”
 of 5 bubbles 418lisag418, Jul 16, 2016 | Read review
“Love the king size suites”
 of 5 bubbles ArnoldV647, Jul 12, 2016 | Read review
“Stay on 3rd floor @ low room #.”
 of 5 bubbles A8665GAannem, Jan 23, 2016 | Read review
“Wifi will cost you unless you're a Hilton club member.”
 of 5 bubbles rcurven, Dec 16, 2015 | Read review
“Choose high floor in the middle, away from the elevator.”
 of 5 bubbles erackblack, Jun 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question