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MainStay Suites of Lancaster County

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314 Primrose Lane, Mountville, PA 17554
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
North Brunswick, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff, from the reception desk to the house keepers. Everybody is helpful and friendly. Need something?, .just ask. The property is a bit dated but is clean and maintained. Our only complaint is that they have rooms for smokers, and portions of every hallway on all 3 floors reeked of cigarette smoke. There is an outdoor pool that we... More 

Helpful?
Thank Michael D
Louisville, Kentucky
Level Contributor
377 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place was very nice. If I were to offer suggestions, there was no comfortable place to sit in this suite. The sleeper sofa was very uncomfortable to sit on, so we spent most of our time sitting on the bed. The public computer was outside our room, and kids were constantly on it, being kids, which made our room... More 

Helpful?
Thank Ben S
Leicester, Vermont, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

When we visit The Lancaster area we always stay here. Always great service from the friendly staff. The woman who takes care of the breakfast area has been there for years and does a great job. Will definitely stay here again. Very nice rooms with full size refrigerator and compact kitchen. Rooms are clean.

Helpful?
1 Thank Richard S
Florida
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 6, 2016

This was our second choice when the place we normally stay with was booked the entire week We were not expecting much even though we had read many reviews which were 5-star. Many of those reviews were just an overnight stay. Our GPS brought us right to the Mainstay. The first thing we noticed were the beautiful grounds and the... More 

Helpful?
Thank governorstravels
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am so happy to hear you found us! It sounds as though we are a perfect fit for your rest between destinations. I understand you appreciated having the full kitchen in your room for your stay. We hope to see you back again soon. More 

Aberdeen, New Jersey
1 review
3 of 5 stars Reviewed May 16, 2016

The hospitality at the Mainstay was excellent. The staff working at the front desk were exceptionally nice. The breakfast area service was exceptional as well. The downside was the first floor rooms that we were given reeked of cigarette smoke. I advised the front desk and we were told the smoke was coming from outside. Every piece of clothing in... More 

Helpful?
Thank roro308
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your review. I am happy to hear you enjoyed our friendly staff. I am sorry there was an odor in the room that we could not eliminate. None of our first floor rooms are smoking rooms so apparently someone was not following the rules. I'm afraid, as in all hotels , our rates change depending on how... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

Stayed here for a night. Had a friend who just had surgery and could not walk upstairs to her apartment. Got a room for her at the hotel so she did not have to climb steps to her apartment. The receptionist was so nice that they put her on the first floor, right beside the entry door. These rooms are... More 

Helpful?
Thank Rodneu Z
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for taking time to respond for our hotel. I am so happy to hear we were able to get you a first floor room. It is good to hear you enjoyed all of our suite amenities. I hope you can stay again soon. More 

2 reviews
5 of 5 stars Reviewed May 1, 2016 via mobile

Just left and I cannot say enough about this place! The staff is amazing! Friendly and so helpful. We stayed in room 315. Room was clean and served it's purpose. Will definitely be back!!! Oh, we asked for a late check out because we did not know how long the swim meet would last. We were told by the manager,... More 

Helpful?
Thank Leigh S
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your positive review. I am very happy to hear that you enjoyed your stay. We look forward to seeing you again soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 30, 2016 via mobile

Called to advise we would be late arrival 1am. Get to hotel and note states go next door to other hotel to get key, that hotel has a note they will return in awhile. Finally track someone down after 30 minutes, get in room and it's filthy, smells. Switch rooms and no comforters on beds, still dirty. Shady clerk. Just... More 

Helpful?
1 Thank Bret C
Charlotte, North Carolina
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed April 6, 2016 via mobile

This hotel met my needs and more. The staff was friendly and accommodating. The breakfast was plentiful and the dining area was clean and always well stocked. The room I had was a mini suite with a separate bedroom and living area. You can't beat that for the price. Save your money and stay here.

Helpful?
Thank yayblount
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am happy to hear you enjoyed our spacious suites and complimentary continental breakfast. Please come back and stay with us again soon! More 

Binghamton, New York
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 17, 2016

This place has lots going for it. It is economical, offers full service rooms with a kitchen space with refrigerator, sink, stove, coffee maker etc. Nice island for working and or eating and comfortable chairs. Courtney was very helpful checking us in. I had a special request and she was more than happy to help. As a business traveler, you... More 

Helpful?
Thank JohnCAPWN
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. Courtney is a very valued employee and will appreciate the recognition. I hope you can stay with us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about MainStay Suites of Lancaster County

Address: 314 Primrose Lane, Mountville, PA 17554
Location: United States > Pennsylvania > Lancaster County > Mountville
Price Range: $83 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites of Lancaster County 2.5*
Number of rooms: 71
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Also Known As:
Mainstay Suites Of Lancaster County Hotel Mountville
Mainstay Suites Mountville
Mainstay Mountville
Mountville Mainstay Suites
MainStay Suites Of Lancaster County PA - Mountville
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