POOL was cold! The pool manager said it was 82 degrees but she should buy a new thermometer. There were two other couples that wouldn't go in because it was so cold. My guess is it was around 74. Otherwise the facility and hotel was nice. Didn't really have any good breakfast place and we saw others leaving the hotel for other restaurants. The Bistecca was pricey but excellent!!
My fiancé and I wanted to have a romantic getaway finally away from the kids and I must say Mount Airy did not disappoint. Staff was very friendly and stay was phenomenal. We will be returning and making this our yearly getaway destination.
Immaculate service above and beyond representatives 5 star treatment.Very quite peaceful resort the views from my window was breath taking it snowed but I enjoyed every minute of it ,Thank you for a great experience.
Our bathroom had mold on the shower heads, we had a terrible experience with our coffee at the Starbucks on the resort site. We found it to be much better to leave the resort to get food and beverages elsewhere such as the Kalahari Resort near by.
I play video poker slot machines only. Not the ones where you play 3 hands or 15 hands, just one hand of double double. There had been, in the past, enough machines available to make it interesting for me. I visited Mt. Airy last month, and noticed some machines were missing. This month, additional video poker machines were missing, especially the progressive machines. To say the least, there are not enough video poker machines to make my attendance worth while.
We ordered breakfast thru Room Service. We ordered 2 omelettes.. we asked for well done rye toast when we were asked what bread we wanted.. we were charged 15.00 for the rye toast.. OUTRAGEOUS! We have NEVER been charged for toast with eggs!! RIDICULOUS!!
Nice getaway they do not offer anything for couples getting engaged so if you are going to do it there you may want to do some research around the area to find romantic things to do such as a vineyard
we will be back soon. We liked the promotions that you offered and are looking for more in our future visits.We will be seeing some friends soon and will see if they would be interested. in coming with us.
Overall we had a great time, staying in a lake view king. Restaurants were great, but the casino was very smoky (smoking is permitted). The resort hotel area is non-smoking but our room smelled due to a smoking neighbor. Guest services and security handled the situation and the room was fine for the remainder of the trip. Pool was excellent, we enjoyed relaxing and getting food/drinks by the pool. A great resort, but smoke averse or sensitive folks be warned.
Everything and anything that one could want in a weekend resort trip. Friendly staff, great vallet, ok rewards program (it seemed broken on the tables?) Either way I will definitely be going back next time I take a trip to the poconos
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