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Hotel M, Mount Pocono

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Hotel M, Mount Pocono
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222 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Staten Island, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

Location is very good. Front desk people are very nice and helpful. Room is okay. Breakfast is eatable but what I don't like is there is an attendant who watches or monitor you. its kinda uncomfortable.

Helpful?
Thank Fevelo
Higganum, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Management is extremely nice and prices are great for what you get! Just added some new things for breakfast which is awesome. I came back after my first time and I definitely would come back again! It's really close to a lot of helpful places too. Next to a bar and some fast food places and even a shop rite.... More 

Helpful?
1 Thank bridgetlyons
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for your kind remarks about your visit to the Hotel M Mount Pocono. We are glad you were satisfied with all aspects of our hotel and felt you got a good value for the money. It was great to read you loved our complimentary breakfast with a variety of items, and that you were close to all the places... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The people who work here are great as are the rooms. It's nice to stay in a place with your kids that's quiet well kept and has breakfast and a pool... Honestly if your looking for a great hotel in Mt Pocono this is it!!!

Helpful?
Thank Danielle D
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

We appreciate you sharing your terrific feedback! I am glad to hear that you and your family enjoyed their stay at the Hotel M Mount Pocono. Everything we do is aimed at providing you with an excellent experience, so thank you for taking the time to acknowledge the hard work by our team. They will certainly be delighted to hear... More 

Mt Pocono
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I love the staff at hotel m they are extremely kind helpful and friendly my tv wasn't working and my room was switched immediately to a room where the tv worked the rooms are immaculate and the breakfast is great o give this hotel the highest score possible and would highly recommend it to others Fallon and the girl that... More 

Helpful?
Thank Denise S
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for the kind words about our hotel and staff. We are delighted that you had a great time in the Pocono region and enjoyed your stay at the Hotel M Mount Pocono. Everything we do is aimed at providing you with an excellent experience, so thank you for taking the time to acknowledge the hard work by our team.... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

You want early check in even if the room is ready you pay $20.00. This hotel is nasty. The pool area is disgusting. The free breakfast was old donuts under cooked bacon. Room temperature water for tea and a waffle station. The blankets had stains and burnt holes. Complimentary lotion and soap was covered with dust. A real bates motel... More 

Helpful?
Thank Jackie G
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for taking the time to write a review and post it online. I truly apologize for the inconvenience you experienced during your stay. I have shared all you concern with our team members and we are taking corrective actions to ensure we provide an excellent experience to all our guest. We hope you will consider giving us a... More 

Travelers are raving about these Mount Pocono hotels

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was so nasty just needed a hotel for the night the rooms were outdated the hallways smelled like cigarettes and marijuana wouldn't stay here again if offered money or given a free night I would not recommend this hotel. This was the only hotel available around the area was not worth $120 !!!

Helpful?
Thank Sherelle P
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for choosing to stay at our hotel and for your candid review. I am sorry to hear you were disappointed with your recent stay. We never want a guest to leave the hotel with less than a favorable opinion, so we wish we had been given the opportunity to address your concerns while you were still here. I appreciate your... More 

Mays Landing, New Jersey
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean and beds were comfortable. The bathroom was clean with clean towels and wash cloths. It was stocked with a hair dryer and toiletries. The front desk staff was very nice and courteous. They have the basic complimentary breakfast. Bagels, cereal, oatmeal, toast and coffee and tea. The pool water was too cool for an inside pool.... More 

Helpful?
Thank Liz M
ManagerX1, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for choosing the Hotel M Mount Pocono for your accommodation needs. We are happy that you liked our complimentary breakfast offerings, courteous associates and your well-kept accommodations along with all the in-room amenities. However, we are sorry for the issue you had at our pool area and the inconvenience it might have caused. We have shared your comments... More 

Harleysville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016

I've stayed at this hotel plenty of times with my significant other. We've never had an issue. The staff is always warm and welcoming, the room is clean and the beds are comfortable. We will be returning.

Helpful?
1 Thank randa522
Syed Akrum U, General Manager at Hotel M, Mount Pocono, responded to this review

Dear valued guest thank you very much for taking time and sharing your great experience through your review. It’s always a great pleasure when our guests are satisfied and very happy with our rooms and services. We look forward to welcoming you back on your next visit to Hotel M Mount Pocono. Once again thank you so much for your... More 

Tobyhanna, Pennsylvania
1 review
5 of 5 stars Reviewed June 14, 2016

Finally a hotel that is affordable, clean and is on top of things... Pool room nice n warm, pool clean and my kids enjoy going there. Hotel M is in a great location for me. My family and I have stayed at his hotel a few times and i recommend. The staff is great, curtious and helpful if needed.

Helpful?
Thank annettereyes78
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Thank you for sharing the fun experience that your family enjoyed at the pool. We are happy to know that we have exceeded your expectations for just an affordable price. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to... More 

1 review
5 of 5 stars Reviewed June 5, 2016 via mobile

Location was excellent, service was great, breakfast was very good.The room was clean and bed was comfortable.Staff was very friendly specially Manager.Microwave and fridge in room ware Clean. Location was excellent, service was great, breakfast was very good.The room was clean and bed was comfortable.Staff was very friendly specially Manager.Microwave and fridge in room ware Clean.

Helpful?
Thank anis07ny
GMHotelM, Guest Relations Manager at Hotel M, Mount Pocono, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more   less 

Additional Information about Hotel M, Mount Pocono

Address: 1244 Pocono Boulevard, Rt. 611, Mount Pocono, PA 18344 (Formerly Quality Inn & Suites)
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range: $79 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel M, Mount Pocono 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Inn And Suites Mount Pocono
Quality Inn & Suites Mount Pocono Hotel Mount Pocono
Quality Inn Mount Pocono
Mount Pocono Quality Inn
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