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Hotel M, Mount Pocono

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Hotel M, Mount Pocono
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294 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Reviewed 4 days ago NEWvia mobile

Just checked in here at hotel M pocono first time..front office was very friendly and really helpful they gave one of the newly renovated room which is nice clean awesome. Kids are in love with the indoor pool. Visiting today and tomorrow CamelBack nearby. I think we all like this Hotel and will come back in 2018..

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Helpful?
Thank Mukesh S
00gc, General Manager at Hotel M, Mount Pocono, responded to this review

Mukesh, thank you for staying at the Hotel M, Mount Pocono with your family. We appreciate your comments about the excellent customer service provided by our Front Desk staff. We are also happy to know that your children enjoyed the pool. Thanks again, we look forward to welcoming you all again! Best regards, General Manager

Charleston, West Virginia
Reviewed 5 days ago NEWvia mobile

This place is a good option if you don't want to pay over $100 a night for another hotel in the area. The breakfast is pretty good and the heated pool is nice. However, it simply is not clean. Especially the floors, everywhere. All that would be needed is to sweep and vacuum. It's a little disturbing that the owner/staff...

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Helpful?
Thank KelGol
00gc, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for posting a review of your recent stay with us. We are glad to know you liked our complimentary breakfast offerings and the great value we offer. We value your concerns and have shared it with our housekeeping team to ensure proper care should be taken in the cleanliness of our property. Thanks again, we hope you will...

Brooklyn, New York
Reviewed 5 days ago NEW

Love this place beds so comfortable Jacuzzi great pool great staff kind and friendly nice cozy and clean breakfast great love the waffles m bacon and convenient and defenetly affordable price for me sharing the same statues with friends and family

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Helpful?
Thank charlenefeliciano
00gc, General Manager at Hotel M, Mount Pocono, responded to this review

Thank you for taking the time to provide wonderful feedback about your stay. We are so happy to read you liked the comfort of your room and that you enjoyed our complimentary breakfast offerings. We appreciate you recommending the Hotel M Mount Pocono. Please come see us again the next time you are in this area. Best regards, General Manager

Reviewed 2 weeks ago via mobile

Hotel M Mount Pocono is a clean hotel with all of the modern conveniences and amenities. The staff is so friendly and helpful, especially Montana. The continental breakfast was very delicious and far exceeded my expectation of 3 day old donuts and weak coffee. It included waffles, bagels, eggs, home fried potatoes, cereal, juice, coffee and tea. Yummy!

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Helpful?
Thank Theresaling
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for sharing your wonderful review of the Hotel M Mount Pocono. I am truly glad that we made your visit a memorable one, and I will be sharing your compliments with my team, especially regarding the exceptional service provided by Montana. We are delighted you were satisfied with all that we have to offer and look forward to...

Reviewed 2 weeks ago via mobile

Nelson made this visit enjoyable. He approached me in the parking lot the day after the big snow storm. He offered to clean the snow off my car. I immediately stopped him to say that I wasn't carrying any cash. He told me all I have to do is write this review. You were such a big help because I...

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Helpful?
Thank Shaman D
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Shaman, thank you for reviewing your stay at the Hotel M Mount Pocono. It is a pleasure to read about the excellent service you received from Nelson, and I will be sure to share your compliment with him personally. We truly enjoyed taking care of you and look forward to welcoming you back the next time you visit our area....

Long Pond, Pennsylvania
Reviewed 4 weeks ago via mobile

Very clean place. Staff is extremely pleasant and rates are easily best in town. This is where you want to stay. Breakfast is good and someone always there to answer the phone. Bed was very comfortable and could tell sheets were freshly cleaned

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Helpful?
Thank tommyb7621
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Tommy, we appreciate you sharing your terrific feedback! We are glad that you loved every aspect of our hotel and were overwhelmed with our facilities as well as our staff’s outstanding hospitality. We enjoyed having you as our guest and hope you will continue to choose the Hotel M Mount Pocono for your return trips to the area. Best regards,...

Reviewed 5 weeks ago via mobile

I stay here once a month for work and it is always very clean. Recently they have started renovations and the renovated rooms are very nice. The indoor pool is nice as well. They tell me more renovations are coming. Montana at the front desk is always helpful and nice.

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Helpful?
Thank Timothy M
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Timothy, thank you for being a loyal guest of the Hotel M Mount Pocono and for mentioning how much you liked our new look. We are delighted Montana made you feel so welcome and that you always enjoy our facilities. I will share your gracious comments with her. We look forward to your next business visit. Best regards, General Manager

Reviewed February 21, 2017 via mobile

They are close to a lot of amenities. Great hotel to stay in Mount Pocono right off Route 611. Its comfortable and affordable. You're close to Walmart...Shoprite...Outlets....Kalahari....Great Wolf....Cheese Cake Factory.

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Helpful?
Thank gonzaix66
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for the kind remarks about your stay at the Hotel M Mount Pocono. We are glad you enjoyed our wonderful location and the value we offer. We appreciate you letting us know that you had a great stay and hope to welcome you back in the future. Best regards, General Manager

Huntington, New York, United States
Reviewed February 21, 2017

The hotel was a bit run down and the hallways smelled of smoke but the room was clean and the bed was comfortable. There was noise from big trucks in the parking lot during the night and late night partyers coming in at 3AM, but that is not really the hotel's fault. There is breakfast available in the morning. It...

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Helpful?
Thank Barbara W
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Barbara, thank you for writing a review of your visit. We’re glad that you had a pleasant stay and that your room was to your statisfaction. Nevertheless, I apologize for the noise issue you experienced and have shared your comments about our breakfast offerings with the concerned team. Thanks once more, we hope you will choose us again so we...

Reviewed February 13, 2017 via mobile

Room wasn't ready when we arrived, and also we were late to the hotel, because the address that is at the website is the old address, they should make the update, also refrigerator was empty, they should filled with water and soda , and just charged if something was used.

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Helpful?
Thank Patricia O
00gc, Manager at Hotel M, Mount Pocono, responded to this review

Thank you for staying with us recently and for the feedback. We are sorry for the wait time issues you experienced in checking into your room. Please accept my apology, and I hope you’ll consider a return visit to experience a better stay so that we can make this up to you. Best regards, General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of the Pocono Mountains region, the hotel is close to many area attractions and points of interest. This Mount Pocono, PA hotel is minutes from Mount Airy Casino, Alpine Mountain Ski & Ride Center, Camelback Ski Area, Camelbeach Waterpark and Pocono Raceway.Enjoy hiking and Pennsylvania's beautiful scenery at Bushkill Falls, featuring a series of eight waterfalls, the tallest of which cascades more than 100 feet. We have a convenient location and offer easy access to many nearby industrial parks, riding stables, ski resorts, and canoeing, fishing and white-water rafting areas. Find bargains at the nearby Crossings Premium Outlets shopping mall. A variety of restaurants and cocktail lounges can be found in the surrounding area. Guests of this Mount Pocono, PA hotel will enjoy amenities and features like:Free continental breakfastFree wired and wireless high-speed Internet accessFree local callsFree coffeeAfter a busy day, relax in the indoor heated pool. Be sure to take advantage of our on-site exercise room. Access to copy and fax services is offered for our guests. All guest rooms come equipped with, coffee makers, curved shower rods, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested.Weekly and monthly rates are available; contact the hotel for more details. For added convenience, laundry facilities are located on the premises.Whether traveling to Pennsylvania for business or pleasure, make the hotel your home away from home when visiting the Mount Pocono area. We look forward to serving you soon. ... more   less 

Additional Information about Hotel M, Mount Pocono

Address: 1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042 (Formerly Quality Inn & Suites)
Location: United States > Pennsylvania > Pocono Mountains Region > Mount Pocono
Price Range: $68 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel M, Mount Pocono 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quality Inn And Suites Mount Pocono
Quality Inn & Suites Mount Pocono Hotel Mount Pocono
Quality Inn Mount Pocono
Mount Pocono Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hotel M, Mount Pocono staff and other travelers.
3 questions
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over a year ago
Reading, Pennsylvania

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Questions? Get answers from Hotel M, Mount Pocono staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“New Pillows and air out tje room prior to guest arriving”
 of 5 bubbles vivienef185, Feb 10, 2017 | Read review
“Room needs an ironing board and an extra blanket to cover with for the pull out couch. ”
 of 5 bubbles Dongirl22, Nov 14, 2016 | Read review
“The room was very clean, and the service was great. The location was perfect for what we had plans to do. Their was a big crowd on Friday night, and we thought we would not get any sleep, but every thing went great.”
 of 5 bubbles jazzfest71, Nov 13, 2016 | Read review
“request desires, near pool, near elevator etc”
 of 5 bubbles , Nov 13, 2016 | Read review
“Download "TraffickCam" to help fight against Human Trafficking.”
 of 5 bubbles elizabethbI4551BS, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question