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SpringHill Suites Scranton Wilkes-Barre

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SpringHill Suites Scranton Wilkes-Barre
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202 Reviews from our TripAdvisor Community

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Showing 202: English reviews
New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed two nights to attend the Outlaw music festival. We were greeted warmly by the front desk and we were early for check in and our room was ready. Everything was good, room was clean and bright. Breakfast on Sunday was good. My only problem was the tub in our room #315 did not drain. And the biggest problem... More 

Helpful?
Thank poohbear610
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear poohbear610, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager More 

Akron, Ohio
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean quiet and bright rooms, nice for those on a long drive. Friendly desk clerks at night. My only complaint is that no matter how many times I ask for foam pillows, including in my preferences, I rarely receive them (at any Marriott). This makes waking up with a sore neck from squishy pillows. My room had a burnt out... More 

Helpful?
1 Thank abovethetreeline
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear abovethetreeline, Thank you for posting a review of your recent stay with us. I am happy to hear that you enjoyed your time with us. I do apologize for the pillow and lightbuld issues that you encountered. I will be sure to share your comments with the housekeeping and maintenance staff so they can improve. Thank you again and... More 

Woodbridge, Connecticut
Level Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time we've stayed here, and it is a great stopping point for a road trip. The hotel seems brand new with the standard SpringHill style suites. The staff is all friendly, and the breakfast is good. The location is great in that it is very close to a shopping complex with a lot of fun stores... More 

Helpful?
Thank Tyrajama
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Tyrajama, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager More 

Washington, DC
Level Contributor
236 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our first time at this Marriott brand! Really like the design aesthetic. The rooms are "suites." In this case it means a long rectangle with a bed or beds with a glass divider that goes half way across the short measurement of the room. One side is beds, the other is sofas. The bathroom is on the long side of... More 

Helpful?
1 Thank StLawrencelover
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear StLawrencelover, Thank you for posting a review of your recent stay with us. I am very sorry to hear of your dissatisfaction with our hotel and apologize for any inconvenience. I appreciate your feedback and we will use that as a way to improve our hotel. Thank you again and I hope that you will give us another try... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was here for the labor day weekend. Everything was fine except for the breakfast. Its was just OK. Had to wait because the food was getting over and not replenished quickly. Also there were very few choices. I expect more from a 3 star hotel. Bed and comfort was good which one can expect from a 3 star hotel.

Helpful?
1 Thank Santosh N
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Santosh N, Thank you for posting a review of your recent stay with us. I am sorry to hear of your dissatisfaction with our breakfast and appreciate your feedback so we can improve. Thank you again for your comments and I hope you will give us another try in the future. Sincerely, John Zellers General Manager More 

Southport, North Carolina
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here after a 600+ mile drive from North Caolina. The hotel is relatively new; the beds were wonderfully comfortable; staff was very attentive; breakfast buffet excellent...overall great value for budget-minded seniors.

Helpful?
1 Thank iamzeke
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear jamzeke, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager More 

new york
Level Contributor
143 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My children and I stayed here last week for a last minute trip to Wilkes-Barre. Lobby is beautiful and hotel is very modern. We arrived late but the front desk clerk was very pleasant and asked if we would need bedding for the sofa bed. I thought we might so he went and got us linens. He also pointed out... More 

Helpful?
1 Thank NewYorkTarmale
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear NewYorkTamale, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, john Zellers General Manager More 

Texas
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Springhill Suites is actually operated under a license agreement from Marriott International and isn't up to Marriott standards. We stayed here for two nights. The desk clerk was very welcoming and at first sight the place looked just fine. The door lock on our room, however, was tricky to make work correctly. The remote from the TV was missing.... More 

Helpful?
1 Thank Rozthegreat_powerful
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Rozthegreat_powerful, Thank you for posting a review of your recent stay with us. I am very sorry to hear about the disappointing stay you had with us. I will be sharing your comments with the staff so that we can improve our hotel. Thank you again for your feedback and I hope that you will give us another try... More 

wisconsn
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long day, we were greeted with kindness. We were exhausted, and the hostess was so helpful. The room was large, clean and comfortable. I am a cleanliness fanatic, and hotel bathrooms sometimes make me ill when I look closely. Everything was in its place, everything worked. As we left, two fellows were looking over the front door, apparently... More 

Helpful?
1 Thank Osito61
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear Osito61, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager More 

Level Contributor
358 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Upon walking into the hotel you will find a nice modern lobby with breakfast area. The hotel is clean and newer. The room is modern and laid out well. The bed was comfortable and I enjoyed everything about this place. The location is close to shopping and restaurants too. If your in the area I recommend.

Helpful?
Thank jamesdean29
John Z, General Manager at SpringHill Suites Scranton Wilkes-Barre, responded to this review

Dear jamesdean29, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott(R) Scranton Wilkes-Barre, a hotel with space and style at an affordable price. Located near I-81 at the base of Montage Ski Resort, the SpringHill Suites by Marriott is ideal for business and leisure travelers alike. There is always plenty to do with Toyota Pavilion, The Shoppes at Montage, and Mohegan Sun Casino closeby. This Scranton hotel is also located near Bank of America, Prudential, Flowserve, CIGNA as well as many others. Our guest suites offer a seamless blend of style and function along with luxurious bedding, a microwave, mini-fridge, large work desk, free high-speed internet access, and a spa-like bathroom to ensure your stay is anything but ordinary. Our complimentary hot breakfast, indoor pool, fitness center and free WiFi help you stay refreshed and connected, giving you the freedom to set your own pace and work or relax your way. It's a balance made for you - the contemporary traveler at SpringHill Suites by Marriott Scranton Wilkes-Barre. ... more   less 

Additional Information about SpringHill Suites Scranton Wilkes-Barre

Address: 19 Radcliffe Dr, Moosic, PA 18507-2138
Location: United States > Pennsylvania > Moosic
Price Range: $105 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Scranton Wilkes-Barre 3*
Number of rooms: 102
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