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TownePlace Suites Scranton Wilkes-Barre

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184 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Raleigh, North Carolina
Level Contributor
426 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Towne Place Suites in Moosic is located right next to another Mariott Suites property and it was hard for me to guess why it was priced a bit lower. I'm not a fan of suites hotels because in general in order to get the "suite" they compromise on the bathroom, the room arrangement and furnishings. This was a bit of... More 

Helpful?
Thank CarolinaBecky
John Z, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear CarolinaBecky, Thank you for posting a review of your recent stay with us. I am happy to hear that you enjoyed your time with us and I look forward to seeing you again soon. Sincerely, John Zellers General Manager More 

Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The location of the hotel is really nice because there are a lot of restaurants, main roads, baseball stadium, etc. nearby and that's probably the best part of the hotel. The hotel itself is ok. The rooms are a nice size but they were only cleaned every other day'ish and the breakfast was kind of eh. The staff was super... More 

Helpful?
Thank Wish1412
Simone R, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Wish1412, Thank you for posting a review of your recent stay with us. I am sorry to hear about disappointing stay and do apologize for the issues you encountered during your time with us. I will be sure to share your feedback with our staff so that we can improve our hotel. Thank you again! Sincerely, John Zellers General... More 

Philadelphia, Pennsylvania
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
2 of 5 stars Reviewed 1 week ago

I am going to put a caveat on this review since I am only give this hotel 2 stars, wholly because of my personal bad experience. The staff were very nice, accommodated me after I asked and apologized for my issue. That being said, the hotel has a problem and they need to address it. Read on. I recently spent... More 

Helpful?
Thank DelcoMom
Simone R, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear DelcoMom, Thank you for posting a review of your recent stay with us. I am so sorry to hear about the issues you encountered during your stay with us. I will be sure to share your feedback with our management team so they can investigate the issue and see what happened. Thank you again for your feedback and I... More 

Florida
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was very busy and not only were the fireworks noisy from a ballgame but we could hear every step in the room above us. We weren't sure the bathroom was as clean as it could be. I would seek another Marriott in its place next time.

Helpful?
Thank nelleFlorida
Simone R, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear nelleFlorida, Thank you for posting a review of your recent stay. I do apologize for the issues you encountered during your stay. I will be sure to address your concerns with the Housekeeping Manager so they can improve their services. Thank you again for your review. Sincerely, John Zellers General Manager More 

Pennsauken, New Jersey
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice rooms with all that you could ask for in a suite. Checkin staff were friendly & helpful. Plenty of options for breakfast. Only complaint was noise from the room above, we could hear every step the occupant took.

Helpful?
Thank Auss1e63
Simone R, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear Auss1e63, Thank you for posting a review of your recent stay with us. I am happy to hear that you enjoyed your time with us and I do apologize for the noise issues you had. I hope that you will give us another try in the future. Sincerely, John Zellers General Manager More 

Merritt Island
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The town place suites are really nice! Like a mini apartment. We stayed one night and there were lots of restaurant options nearby. Staff was very friendly and kind. Breakfast was fresh with lots of options. My son was pretty happy that they had whip cream to out on his waffle!

Helpful?
Thank RoadTrippinArianne
Simone R, Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for reviewing our property on Trip Advisor. We are delighted that you have enjoyed your stay with us. Please come back anytime! Sincerely, Simone Ryan More 

Nashville, Tennessee
Level Contributor
517 reviews
371 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical Towneplace - well maintained, bright and modern. The gal who checked me in on Saturday night at 1AM - was extremely friendly. Breakfast - typical Fairfield/Towneplace. Oatmeal wasn't hot. I'll stay here again...but eat breakfast out. U just slept so I didn't use the gym, etc. Lots of restaurants nearby.

Helpful?
Thank TravelManSouth
Simone R, General Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Dear TravelManSouth, Thank you posting a review of your recent stay at the Townplace Suites Scranton. I am happy to hear that you enjoyed your time with us and I look forward to seeing you again. We should be starting our renovation in October this year so please stop back in and see new look. Sincerely, John Zellers General Manager More 

New York City, New York
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed July 20, 2016

I chose the newer of the hotels in the area with this one. It was shockingly dirty. Carpet had cigarette butts and dirt ground in; the elevator was full of pool water and sticky stuff on the walls. All of the room doors were coated with black scuff marks. My room wasn't vacuumed for sure because there were almonds on... More 

Helpful?
Thank mia w
Simone R, Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for reviewing our property on Trip Advisor. Please accept our apologies for disappointing you. Our standards for service and cleanliness are very high and our team members are aware of it. We will investigate and we will find out what happened. Rest assured that we have heard your constructive criticism and we have implemented new guidelines to make... More 

Rogue River
2 reviews
5 of 5 stars Reviewed July 20, 2016

The hotel was very nice, clean and had lots space in the room. What really made the stay special though was the two nice ladies at the front desk. Every time I went past the desk I was always greeted with a smile and hello. Whenever we ran out of towels or toilet paper there was someone up there very... More 

Helpful?
Thank Alex A
Simone R, Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you for reviewing our property on Trip Advisor. We are happy that we have exceeded your expectations. Thank you for acknowledging our team members they are what differ us from our competition. Sincerely, Simone Ryan More 

NYC
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed July 18, 2016

Easy check in, some of the friendliest hotel staff around. They went out of their way to accommodate us even bringing extra towels when housekeeping wasn't available. I stayed in a 2 bedroom suite. The room was a decent size, 3 person couch (pull out sofa bed), 1 person chair and table with 4 chairs in the living room. The... More 

Helpful?
Thank UMgirl
Simone R, Manager at TownePlace Suites Scranton Wilkes-Barre, responded to this review

Thank you so much for taking the time to review our property on Trip Advisor. We are delighted that you have enjoyed your stay with us. I agree our 2 bedroom is a great addition to our inventory. Please come back anytime to enjoy all the other amenities we have to offer. Sincerely, Simone Ryan More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about TownePlace Suites Scranton Wilkes-Barre

Address: 26 Radcliffe Dr, Moosic, PA 18507-2138
Location: United States > Pennsylvania > Moosic
Price Range: $100 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Scranton Wilkes-Barre 2.5*
Number of rooms: 110
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Also Known As:
Towneplace Suites Scranton Wilkes-Barre Hotel Moosic
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