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Courtyard Scranton Wilkes-Barre

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Courtyard Scranton Wilkes-Barre
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208 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Level Contributor
3 reviews
Reviewed 1 week ago

Stayed here for one night so we could catch a show in Scranton. Easy to find and located near lots of restaurants and shops. Our room was mostly clean (a little dusty) and overall we were satisfied with our stay and would return.

Helpful?
Thank kel446
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear kel446, Thank you for your great review. We are thrilled you enjoyed our location and rooms. As a valued guest we appreciate your feedback and have shared your comments with our management team. We can't wait to welcome you back on your next visit. Thank you Again, The Courtyard Guest Experience Management Team! More 

Boston, Massachusetts
1 review
Reviewed 4 weeks ago via mobile

Very rude and ignorant staff. I would not recommend this Marriott property to anyone. I would of much rather of stayed at the spring hill or towne place up the road. Please do not waste your time and book somewhere else.

Helpful?
Thank Jennifer S
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to comment regarding your recent visit to The Scranton Wilkes-Barre Courtyard. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your input and... More 

Silver Spring, Maryland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 17, 2016

Worst Marriott property I have stayed at.One elevator broken and one ice machine missing for entire stay.Two small drawers for clothing in a very small room,with two bedside tables,only one with a drawer,so small their almost useless.Poor bedside lighting with none overhead for reading.HBO TV programming pamphlet from last month, and none for other channels.Use channel 38 for a list... More 

Helpful?
Thank 325dave2122
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear 325dave2112, Thank you for taking the time out to comment on your recent stay, here in Moosic. I must say I am extremely sorry we did not meet your expectations. While we try to be on top of all our maintenance issues, something do require outside work, like our one elevator that was down during your stay and the... More 

Turnersville, New Jersey
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 4, 2016

We came in many cars and times and the staff handled my family registration like the pro's you'll expect. Every thing was clean and well maintained. Breakfast was great and thank you for the Starbucks

Helpful?
Thank bob p
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

We are so happy that you enjoyed your recent stay with us at the The Courtyard by Marriott Scranton. We work hard to ensure that your stay with us lives up to your expectations, from arrival to departure, front desk to housekeeping! Our made to order breakfast is perfect for everyone, we glad you enjoyed it! We hope to see... More 

Freeport, Grand Bahama Island
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 2, 2016

I stayed at the Courtyard Scranton Wilkes-Barre for the first time and was not disappointed in the least. Despite roads off the interstate that had an insufficient amount of signage, the hotel is located near PNC park and also the Outlets on Montage. The room was immaculate, very clean and efficiently organized. The staff was both professional and friendly and... More 

Helpful?
Thank globalemprise
Hauppauge, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 26, 2016

I recently stayed at the Marriott Courtyard for a college visit with my family. Check in was quick. Front desk person (Gabrielle, hope spelling is right) was professional, courteous and very helpful in helping us make plans. She was a pleasure to deal with. The hotel had nice size rooms and were clean. The outside patio area with the fire... More 

Helpful?
Thank Michael C
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear Michael C, Thank you for your review and for sharing your comments. I was delighted to share your thoughtful remarks about our Front Desk Agent, Gabby, who was touched by your kind words. I have shared your additional feedback with our other departments. I do hope that when your travels bring you back to Moosic that we can welcome... More 

Mandeville, Louisiana
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 22, 2016

The hotel was fine, room clean and generally a good Courtyard. Checkin was somewhat awkward with the person at reception having a difficult time location my reservation. My disappointment came with a lost item. I left my shave kit (absolutely my fault, of course) in the bathroom. I called the next day and to report it. I did not receive... More 

Helpful?
Thank WestG65
LoisAnneCY, General Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Thank you for the time you took to review our hotel. We greatly appreciate any and all feedback. I do apologize for any inconvenience you experienced in regards to the front desk personnel not being able to locate your reservation and that you had lost an item at our property. I hope you will give us another opportunity to serve... More 

Montreal
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 17, 2016

Location is great, only a few minutes for the airport. It is also 15 minutes from great restaurants and is in a great location for business. Hotel is a typical Courtyard and comes with typical friendly and efficient Marriott staff!

Helpful?
Thank Churros79
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Churros79, We greatly appreciate your positive feedback. We feel that our location is ideal for the business traveler on the go! We are glad that we met your expectations on your trip, and look forward to providing awesome service to you again, if ever in the Moosic area! More 

York, Pennsylvania
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 14, 2016 via mobile

I have to stay overnight a few times a month for work and if I am going to be in Scranton/Wilkesbarre area, this is my home away from home. Staff is always very bubbly and nice, rooms are suites w/ fridge and microwave. Patio out back has firepit and cool area to chill. Beds are comfy, rooms are clean, perfect... More 

Helpful?
Thank JesandJeff
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

JesandJeff, I am so glad to hear such a positive review! With all the nearby attractions( shopping mall, PNC Field, and theater) we really do feel like we have it all! I am delighted you always have such a wonderful stay here! We hope to see you again, and deliver terrific service! More 

Level Contributor
5 reviews
4 hotel reviews
Reviewed September 6, 2016

We stayed here overnight on the way to visit family. The hotel has obviously been recently updated/renovated. We had a two-room suite since we had our kids with us and mom and dad sleep better when the kids are in their own room! Everything was very clean, the room was comfortable, tastefully decorated. The hotel has some great mountain views.... More 

Helpful?
Thank Charles G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Whether traveling for business or fun, the Courtyard Scranton Wilkes-Barre provides you with exactly what you need to make all of your travels successful. Directly off Interstate 81 at Exit 182 our Scranton PA location at the base of Sno Mountain in northeastern Pennsylvania makes us one of the closest hotels to the Sno Mountain Ski Resort and SnoCove Water Park as well as Bank of America, Cigna and Prudential. Our hotel in Scranton PA offers 120 spacious guest rooms with plush bedding and cotton-rich linens designed for comfort and productivity with separate sitting areas, free high-speed Internet access and free in-room coffee. Start or end your day at The Bistro with our healthy menu featuring Starbucks coffee, then relax by the fireplace in our lobby or unwind in the indoor pool and whirlpool. The Courtyard Scranton Wilkes-Barre also offers a 960-square feet meeting room, making it an ideal location for small meetings. ... more   less 

Additional Information about Courtyard Scranton Wilkes-Barre

Address: 16 Glenmaura National Blvd, Moosic, PA 18507-2126
Location: United States > Pennsylvania > Moosic
Price Range: $99 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scranton Wilkes-Barre 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard By Marriott Scranton Wilkes-Barre Hotel Moosic
Courtyard Moosic
Moosic Courtyard
Courtyard Hotel Moosic
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Questions & Answers

Questions? Get answers from Courtyard Scranton Wilkes-Barre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find another hotel.”
 of 5 bubbles 325dave2122, Oct 17, 2016 | Read review
“West and north side views”
 of 5 bubbles 496bobp, Oct 4, 2016 | Read review
“request a front-facing room for a nice view”
 of 5 bubbles charlesgO3462KV, Sep 6, 2016 | Read review
“We were on the third floor away from the Bistro and Lobby. Nice and quiet for sleeping.”
 of 5 bubbles ValerieS154, Jul 24, 2016 | Read review
“Easy exit from highway”
 of 5 bubbles janePortland_ME, Jul 13, 2016 | Read review
5 of 5
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