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DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center

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101 Mall Blvd., Monroeville, PA 15146 (Formerly Radisson Hotel)
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DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center
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630 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 2 weeks ago

9 day educational class. Hotel was rude about refreshments and students having their own snacks. Were going to charge extra if outside lunch was provided. Upcharges for coffee in conference room...other hotels are complimentary. Staff was rude.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank duaineb2016
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for making us aware of your experience. We appreciate the opportunity to make it right. We appreciate all feedback and will take it into consideration as we look to make future changes and improve our property. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Impressed with it being very clean and the single room was quite large. Very nice and kind employees. Was pleased with the restaurant food as well. Good location and quick check-in and check-out. Room was great and I am very picky when it comes to staying at a hotel!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rayw145
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and find our hotel to be clean and comfortable, our staff to be friendly and helpful, and our location to be convenient. Again,... More 

edgewater, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel was a standard room and worked but the staff was not friendly and helpful over all. This gave me a poor impression of the area which probably not deserved. The desk staff did not volunteer information about the hotel or the breakfast. When I didn't know we had a breakfast coupon in our key card envelope, the dining... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Laura H
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for making us aware of your experience. Our front office manager is aware of your experience and will be addressing this further with our staff. We appreciate the opportunity to make it right. More 

London, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Double Tree Hilton in January 2016 while in town for a job interview. My hotel stay was absolutely lovely! The room was very clean and spacious. The staff were very helpful. I received a delicious cookie on check in. I would definitely recommend this hotel to anyone !

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kasia W
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. We strive to make great impressions and are always happy to hear that our hotel will be recommended for accommodations. More 

Clarksville, Tennessee
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel in a very convenient location to the mall. About a 20 min ride to Kennywood or Downtown. The room was very clean and the staff was very accommodating and friendly. I was surprised that the room had everything else but a mini fridge. The inside pool and hot tub were great since it was December... More 

Helpful?
1 Thank Christie W
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. I am pleased to hear you enjoyed your overall stay with us and our central location offering access to the major highways and attractions of Pittsburgh, as well the Monroeville Mall and nearby shopping centers.... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

They make you pay for booking with Priceline. They bang on walls, stomp on the floor above you. Then when you complain, they say "you booked with a third party, so we can't help you.",./,./,./,./-=-=-,./-=,./

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank melaniel698
MIri-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear melanie698, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

fort wayne, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

My girlfriend and her 11 year old son have stayed at this hotel over 10 times. We Love the location being nest to a giant Mall and lots of restaurants. The staff at the Hotel are wonderful, friendly and informative. We always use the pool and hot tub, its what we like to do as a family to relax. we... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Russell E
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing such kind words about our property. It is always nice to hear from our loyal guests. Look forward to seeing you again next time. More 

MA, United States
1 review
5 of 5 stars Reviewed January 5, 2016

The hotel was clean, quite and had adequate parking. The location was very convenient for our visit. The front desk was pleasant and the warm cookie did help us to settle down and then head out for lunch.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Padmashri S
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing your feedback about our property. I am pleased to hear you enjoyed your overall stay with us and were satisfied with our clean and comfortable guest rooms, efficient and polite hotel staff and enjoyed our signature warm DoubleTree chocolate chip cookies.... More 

Southampton, United Kingdom
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed January 3, 2016

Out of my 30 reviews on this website, this is the first negative one I've had to write. Found the heating/ac vent to be in a terribly filthy state, filled with dried up dust, twigs and pieces of dirt. Called the front desk to have it immediately cleaned. They said they'd send someone up but they did not. Called again... More 

Helpful?
Thank kokulan03
MIri-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Dear kokulan03, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the state of the heating/a.c. vent. We’ve reported the problem to our maintenance team. We appreciate the opportunity to help make it right and address the issues with the room amenities.... More 

Laurel, Maryland
Level Contributor
415 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

I stayed here one night as a stopover on the trip home. I asked for a quiet, high-floor room. When I saw that I would be on the 14th floor I figured they'd been able to accommodate my request. But it was near the elevator. I was hearing a lot of noise from the hallway. People were so loud I... More 

Helpful?
Thank RandomTraveler76
BriannaCKaiser, Executive Assistant at DoubleTree by Hilton Hotel Pittsburgh - Monroeville Convention Center, responded to this review

Thank you for being our guest at the DoubleTree by Hilton Pittsburgh – Monroeville Convention Center and for sharing your feedback about our property. We utilize all feedback as tools for improvement. We look forward to serving you again in the future. More 

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