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Park Inn by Radisson Harrisburg West

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5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)
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1 room 1 adult
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Park Inn by Radisson Harrisburg West
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550 Reviews from our TripAdvisor Community

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Ocean View, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Disorganized at the front desk but it was busy. Everyone we dealt with was nice. Heater in room was very loud and room could use some updating. It was clean though. It is in a good location. Lots of restaurants near by. Plus it has a decent Irish Pub attached to the building

Helpful?
Thank Christie O
Mechanicsburg, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Let me walk you around the room. The heating / air conditioning unit blows cold air until it warms up. It is so loud that it wakes me at night. Before I fall asleep, when the heat starts to blow I have to turn the volume up on the tv to hear it. Then I have to turn it down... More 

Helpful?
Thank Margaret M
Jelissa R, Guest Relations Manager at Park Inn by Radisson Harrisburg West, responded to this review

In behalf of our staff, I would like to thank you for your review regarding your recent stay. Being so detailed in your review definitely helps me address every issue you encountered with our management staff to make sure similar situations do not occur again in the future. I want you to know that your comments have been heard and... More 

Collegeville
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the Park Inn treat us great! Jelissa and Patti at the front desk are friendly and very caring. The guys from engineering who cleaned the more than two feet of snow off my car were wonderful as well. We are warm and safe and thank goodness we came a day earlier than planned.

Helpful?
Thank lynnewinne
Tempe, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

As I look at all of the reviews, you can tell who actually stayed here and who is posting bogus reviews. The 2 story motel without an elevator is neither bright and warm. It is an old motel that is trying to update itself. The indoor pool is located between buildings and you have to walk in the frigid air... More 

Helpful?
Thank paj0ann
Jelissa R, Guest Relations Manager at Park Inn by Radisson Harrisburg West, responded to this review

First, I would like to acknowledge your review and make sure you know your comments have been heard by our management team. Our exterior corridor facility has no elevators and depending on where you are placed in the building will determine the distance to our main lobby area. We welcome all your feedback and assure you that all of our... More 

Newport News, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It is 2016. What hotel does not have an elevator? And no carts for luggage? Really? Not only do you have to hike to your 2nd floor room but there is no elevator nor cart for all of your belongings. Making 4 trips to the car to get everything that should be able to be transported in 1 is ridiculous.

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Synthetikk
Jelissa R, Front Office Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for your review regarding your recent stay. We appreciate the feedback and want to let you know all your comments have been heard. We do have luggage carts in our lobby and our staff is always willing to assist our guests upstairs with their belongings. I hope that in a future visit we have the opportunity to exceed... More 

Mechanicsburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 13, 2015

The room was clean and the beds and linen were very comfortable. This was the best sleep I have ever had. Blarney's Pub was very enjoyable from the music to the good food. The staff was friendly and helpful.

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Darryl D
Baltimore, Maryland
1 review
2 of 5 stars Reviewed December 11, 2015

Front counter staff was rude. Rooms weren't that clean. Never get a room in the back. Lots of highway noise. The food at the restaurant is precooked microwave heated and served on a plate. The best part about my stay was returning my key to head home

Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank 297keithc
Jelissa R, Guest Relations Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for your review regarding your recent stay with us. Your comments have been heard and shared with our staff. We are working diligently to address all your concerns and hope that we can exceed your expectations in a future visit. More 

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