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Pocono Palace Resort

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Pocono Palace Resort
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1,906 Reviews from our TripAdvisor Community

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Showing 1,905: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Always a pleasure to visit as we are forever lovers. Place need a little upgrade but love to visit and spend quality time with my favorite person..We enjoyed so much we booked a stay for New Years Eve.

Helpful?
Thank Papagrandmaa
New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Garden of Eden was Heaven! Private pool, sauna and jacuzzi No window so privacy guaranty Very nice couple retreat, friendly staff, good room service. Lot of activities, the facilities are great. We enjoyed the Music band at the bar, games room, jacuzzis and pools in and outdoors A journee at Bushkill waterfalls was the cherry on the cake! Definitely coming... More 

Helpful?
Thank Couplevac
RomanceManager, Manager at Pocono Palace Resort, responded to this review

The Garden of Eden IS like Heaven! It's one of our most popular suites and is enjoyed for the privacy it affords and the finely crafted romantic atmosphere within. We're happy you loved so many aspects of the resort and can't wait for you to come back! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I recently booked a room here for my boyfriend's 60th birthday. The rooms were absolutely deplorable and unkept. One room even had an odor to it. The place was so bad that I would not even stay the night. I checked out at 10PM the day I got there. Would not recommend this place to my worst enemy.

Helpful?
1 Thank Robin M
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry to read you did not feel comfortable at the resort- we clean the suites daily and maintain the resort daily as well. More 

Travelers are raving about these Marshalls Creek hotels

PA
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When my husband and I are tired from the stress in life ... There is only one place we want to go to recharge! I surprised my husband with a 2 night stay and it was perfect in every way! We were upgraded on arrival to a Fantasy Apple room. Everything was in working order and we enjoyed the private... More 

Helpful?
Thank sueq2000
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We love to treat our guests like gold- we absolutely love being here and showing everyone a great time. What a great surprise for the hubby- and you could even enjoy an upgrade to the Fantasy Apple! We'll share your feedback with our team and look forward to seeing you back soon! More 

New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend & I came here Labor Day weekend for the first time. Have nothing but positive things to say about this resort! We stayed in one of the Champagne suites and everything was as pictured. Super comfortable bed & pillows and everything was very clean. We enjoyed many of the outdoor activities as well as the nightly entertainment. We... More 

Helpful?
2 Thank staceyemac
RomanceManager, Manager at Pocono Palace Resort, responded to this review

What a wonderful first visit- we're happy to read everything was positive! It sounds like you enjoyed everything we have to offer, including some additional hospitality after you left. We want to make sure you get back anything of value you leave! We look forward to seeing you return! More 

New Haven, Connecticut
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved being at Pocono Palace, the rooms are just as pictured and I love having my own pool in my room and it's heated! We had the inclusive package (best way to go) and the food was Outstanding as was the service by all of the Pocono Palace Staff. the best thing for me was probably the bed and... More 

Helpful?
Thank japcdp
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We love reading about first stays at the Palace, especially when they go as well as yours! We truly appreciate the kind words. The bed and pillow are very comfortable, making it hard to leave your suite with your loved one to experience the numerous activities and night life. We hope to see you back soon! More 

Bronx, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I have been going to Cove Haven Resorts for many years. It's always been a fun time for me and my husband. The first time I went I stayed at Paradise Stream which is the smaller of the three. It was a very long time ago but I remember enjoying myself. I stayed at The Palace a couple of times... More 

Helpful?
1 Thank siamali1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for your feedback. We're disappointed to read your stay at Pocono Palace did not go as planned, as the Fantasy Apple is one of our most popular suites and it doesn't sound like it was in room-ready condition. Please consider sending your primary contact information to poconoromance@covepoconoresorts.com and we'll have a manager reach out to you so we... More 

Toms River, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

room was just fantastic a little dated but layout was perfect....go from sauna to whirlpool to private pool all in your room then hangout on your private balcony overlooking a private lake....just perfect relaxing romantic getaway.....first hotel rm i have been in without elongated toilet really needs upgrading,carpet a little worn but place was clean looked freshly painted staff was... More 

Helpful?
Thank nmss4
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for your feedback! We're happy you enjoyed your stay and found the suite fantastic and resort layout perfect. You described a great routine- that's how many of our guests go about their stay. We're working on upgrades and renovations under new ownership and look forward to some great changes coming up! More 

Arlington, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is so outdated I can't even believe they are still in business. The rooms tv's still have box/vhs tv's in them. Our room had mouse poop all over the counter and drawers and the food made us both sick. I wanted so badly to like this place but I will never go there again nor recommend it. Activities... More 

Helpful?
5 Thank stromi
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry to read your experience was so poor- this is not a typical guest experience. We've actually replaced most of the older TVs with flat screens in the suites. We're sorry to read it sounds like you didn't look at the resort on the website prior to booking where you can see pictures and video of what we have... More 

North Brunswick, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I had wonderful time at this resort. From the daily activities hiking, biking, paddle boats and speedboats as well. Too much fun and great relaxation. The restaurant served very delicious meals. The memories created hear will last a lifetime.

Helpful?
Thank enyonam53
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We agree- the Palace is DEFINITELY for lovers and we're happy you and your husband had a great time with all the outdoor activities we offer! Thank you for the kind words- we hope you'll come back to create more memories! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Champagne Tower (55)
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Club Lodge Golf Suite (29)
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Club Lodge Lake Suite (26)
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Fairway Suite (22)
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Fantasy Apple Suite (52)
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Garden of Eden Apple Suite (51)
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Indoor Pool (14)
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Lakeside Chalet (31)
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Roman Tower Suite (49)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Location: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range: $172 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pocono Palace Resort 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace
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