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Pocono Palace Resort

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Traveler (1294)
360
Panoramas (49)
Traveler (1294)
360
Panoramas (49)
Pool & Beach (133)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Pocono Palace Resort is romantic couples-only destination located in the scenic Pocono Mountains. Famous for being the birthplace of the heart-shaped whirlpool, it's also known for having invented the world-famous 7' tall Champagne Tower whirlpool. More than just romantic suites, Pocono Palace also features all-inclusive dining, numerous activities to enjoy at your leisure or with a social director,nightly entertainment with comedians, DJs, live bands, and specialty acts like hypnotists and magicians, plus other amenities with indoor and outdoor pools, seasonal activities, and headline entertainment featuring famous names from around the globe. A 32,000 square foot sports arena hosts many of the games and activities while the property sits on over 400 acres of land surrounding by a thick of trees, making for great opportunities for long walks with your lover while admiring the beauty of the Pocono Mountains.
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Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hot Tub
Tennis Court
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:SAVE UP TO 40!!
Hotel packages
Location
Full view
Getting there
Lehigh Valley Intl Airport35 mi
Wilkes-Barre Intl Airport39 mi
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Reviews (2,180)
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2,177 results
Traveler rating
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LanguageEnglish
776
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All reviews fantasy apple roman towers get away champagne tower forever lovers breakfast and dinner ping pong gift shop private pool paddle boats year anniversary romantic getaway heart shaped pool an open mind outdoor activities mini golf video games
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1 - 5 of 2,177 reviews
Reviewed 2 days ago via mobile

Dont.Stay.Here. Suffice to say, at 2 am my partner woke me up in a panic to a room filled with smoke that was almost impossible to breathe in. Luckily we had chosen to sleep with the ceiling fan on, which probably prevented us from suffocating...More

Date of stay: December 2018
Thank Travella9012
Reviewed 1 week ago via mobile

I have read many mixed reviews but I personally have only had good experiences. My husband and I stayed in the fantasy apple suite overlooking the lake. The room was clean and nice. Personally I do prefer the champagne tower's open layout/floor plan but I...More

Date of stay: November 2018
3  Thank Briterin
Response from RomanceManager, Manager at Pocono Palace ResortResponded 1 week ago

We're glad you and your husband have always had good experiences when staying at our resort, but we want to make sure your stays are better than good. Our goal is to give each and every guest the perfect experience, free of worries and inconveniences...More

Reviewed 2 weeks ago

Obviously the Resort Manager read our last review, because within four hours of our posting it, she was on the phone with us wanting to know how it could be made right. Yes, we got a refund. Yes, they offered us a free four-night stay....More

Date of stay: November 2018
1  Thank TheOxRocks
Response from RomanceManager, Manager at Pocono Palace ResortResponded 1 week ago

We're happy to have been able to get in touch with you regarding your prior experience and show you the true Pocono Palace guest experience you deserve. We read each and every review and take all feedback seriously- it's important we work with our guests...More

Reviewed 2 weeks ago via mobile

This resort was our favorite getaway. We were here Three times this year. Lots of outdoor activities. There is a game room and indoor pool. There is also a nature walk near the lake. The room service is great. We had ordered wine sent to...More

Date of stay: November 2018
1  Thank lp552016
Response from RomanceManager, Manager at Pocono Palace ResortResponded 2 weeks ago

We're so happy you enjoy our resort so much. We truly appreciate the kind words and feedback and hope we see you soon.

Reviewed 4 weeks ago via mobile

I spent the weekend at this place, check in was at 3:00 p.m. We had to wait until 4:30 p.m. because they had not cleaned the room, then we walked in and the whole hotel smells like wet, alcohol, in the 70s Once the idea...More

Date of stay: November 2018
1  Thank E liana H
Response from RomanceManager, Manager at Pocono Palace ResortResponded 4 weeks ago

We are incredibly disappointed your check-in time was pushed back and you felt your suite was still not in the best condition possible. We're going to follow up with our Housekeeping Team regarding this.

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Questions & Answers
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Amanda W
November 10, 2018|
AnswerShow all 2 answers
Response from Alan m | Reviewed this property |
When we were there, they had 1 day of ordering off a menu. You can have as many items as you would like. The other days, they had the buffet. ALL are really good! I highly recommend the bacon & if they have it, Cream Chipped... More
0
Votes
stevencH5098JI
November 4, 2018|
AnswerShow all 8 answers
Response from Karen A | Reviewed this property |
Hi Steve, There is NOT a pool in every room. The club Lodge, Fairway Suite and The Lakeside Chalet do NOT have pools BUT every room DOES have a jacuzzi. Hope that helps. I would suggest to read all the reviews on the rooms... More
1
Vote
bewell4e
August 4, 2018|
AnswerShow all 7 answers
Response from youtakemeplaces | Reviewed this property |
I've always had good food there. I HATE soup...hate, but i love mushrooms. The last time we went they had portabella mushroom soup, so i figured "ok, i'll try it" & it was so good i forgot to leave room for dessert. So i'd... More
1
Vote
Room Tips
"GO somewhere else"
jussme172
Oct 20, 2018
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"garden of eden apple nice room"
rhuek2014
Oct 10, 2018
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"Ask questions before you book a room."
cmc898916
Oct 9, 2018
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"Fantasy Apple Suite is really great!"
Alanm402
Oct 9, 2018
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PRICE RANGE
$195 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pocono palace hotel marshalls creekcaesars pocono palace poconospoconos palace
LOCATION
United StatesPennsylvaniaPocono Mountains RegionMarshalls Creek
NUMBER OF ROOMS
189
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