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Hampton Inn Manheim

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607 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Havertown, Pennsylvania
Reviewed September 12, 2016 via mobile

I have staying here for the last 10 years or so, I stopped for a while and just went back. I always like Hampton you know what your getting. This one I have to say is getting dated time for a remodel. The staff as usual was great the place just looked tired. They have an evening social hour which...

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Helpful?
Thank bull69
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for being our loyal guest over the years. We truly appreciate your business. Good news! We are in the early planning stages of a major remodel, and we are extremely excited about it! One thing that we are very proud of, is the high level of customer service and cleanliness that we strive for every day. We hope...

Margate City, United States
Reviewed September 7, 2016

Fantastic hotel, free breakfast (excellent waffles and always other good choices too) free fresh coffee all day and night. Staff is always super nice and eager to please. Nice pool (outside, closes early fall). Best pillows anyplace I've ever stayed, as comfortable a night's sleep as home, probably even better.

Review collected in partnership with Hampton
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Helpful?
Thank Edward L
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for calling us a fantastic hotel! It sounds as if you enjoyed your overall stay with us, and that makes us very happy! From the complimentary hot breakfast to the friendly and helpful staff that you interacted with, we prove that your satisfaction is our #1 priority! I am pleased to hear your comments about our complimentary amenities...

Aston, Pennsylvania
Reviewed September 7, 2016

Great rooms right across the street for the ren Faire. Staff was very helpful. Just make sure you bring snacks, not much food around for dinner time. The drive for food was quite long. But hotel all in all was a great experience!

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Thank 469desiraet
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am pleased to hear that you had such a great stay with us! As you mentioned, we are within walking distance to the Pennsylvania Renaissance Faire and are considered the best place to stay for this reason! Thank you for your compliments on our helpful staff. We are committed to making sure that your stay with us is a...

Woodbridge, New Jersey
Reviewed September 7, 2016

What an excellent stay. Breakfast was delicious. The beds were comfortable and everyone was always so willing to help. We were there for the PA renn faire and enjoyed the hotel more than the faire. Upon coming home, our four-year-old said she'd miss the hotel!

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Helpful?
Thank CellyB
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am so pleased to hear that your stay with us was such an excellent one! Thank you for your compliments on the comfort and quality of your stay! We focus on what really matters to our guests and are committed to making sure that you feel right at home! I am happy that you thoroughly enjoyed your stay with...

Powell, United States
Reviewed September 5, 2016

The Hampton Inn in Manheim was excellent. The staff was very professional and always willing to accommodate our requests. We stayed here on an extended family vacation weekend, and we will return again next time.

Review collected in partnership with Hampton
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Helpful?
Thank Christopher B
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for calling us an excellent hotel! We do indeed have a very accommodating and helpful team and are very proud of the high level of customer service that you experienced. Our guests experience is our #1 priority! Thank you for your promise to return based on this recent experience that you had with us. We appreciate your business...

Virginia
Reviewed September 5, 2016

This hotel is the absolute worst that I have ever encountered. The staff is rude and condescending. They do not address or take care of problems. They allow large groups to stay there and annoy everyone else. They then act like the guest who is not causing a problem is the problem rather the noisy, rude, drunk guests who are...

Review collected in partnership with Hampton
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Helpful?
Thank Hot-tea-and-Scones
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Our team is committed to making sure that all of our guests have an enjoyable time with us. We address noise levels, as well as all guest concerns, as soon as we are made aware, and handle every situation in a professional and non discriminatory manner. Our team is well known for solid gold customer service, and we are very...

Reviewed September 4, 2016 via mobile

We stayed one night over the Labor Day weekend. When we checked in the lobby was quiet and average, but when we returned from dinner the lobby was complete chaos. Apparently a youth basketball team was staying and had taken over the lobby. The boys and girls were running up and down the hallways screaming. Food and drinks everywhere. Continued...

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Helpful?
Thank Marcie B
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for your feedback. We have many guests staying with us for many reasons, and we do accommodate groups that are here for a local sporting venue. As carefully outlined in the sports contracts, we have a curfew for noise and we trust that the parents, chaperones, and coaches cooperate with this code of conduct. I know that the...

New York City, New York
Reviewed September 2, 2016

This hotel was close to Hershey at a very reasonable price. The breakfast was delicious! The rooms were nice. Our shower was broken but the staff was extremely helpful. We were able to fix it without incident.

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Helpful?
Thank M5180DRlisal
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for being our guest on your recent visit to the Hershey area! We are a nice and easy 25 minute drive to Chocolate town and are definitely worth that little extra drive to save yourself some money for your vacation! From the delicious complimentary breakfast, to the helpful staff that you interacted with, we are pleased to offer...

New York City, New York
Reviewed September 1, 2016

Average experience - small decent hotel but a bit dated in overall experience ... Fresh decor, appearance , bedding , food choices and quality would make this hotel a better value for money . Thank you !!

Review collected in partnership with Hampton
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Helpful?
Thank Menka P
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for your feedback on your recent visit with us. We have gone through many updates and renovations over the years, and have worked very hard to keep up with the latest trends and standards of the Hampton by Hilton brand. Our service and cleanliness scores are what keep us the #1 choice of lodging while in the Manheim/Lancaster...

Long Island, New York
Reviewed August 31, 2016

The room was clean, the coffe was good and always available. The staff was friendly and knowledgable. The hotel was in the perfect place for what we were doing. It was a good experience, I've stayed here before and would so do again.

Review collected in partnership with Hampton
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Helpful?
Thank Y7143IPmgt
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for the review on your recent "excellent stay" with us! From your clean room, to the friendly and knowledgeable staff that you interacted with, we are committed to making our guests feel as if they are right at home! I am very proud that it shows! We appreciate your willingness to stay on a future visit, based on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Manheim

Address: 2764 Lebanon Rd, Manheim, PA 17545-8776
Location: United States > Pennsylvania > Lancaster County > Manheim
Price Range: $119 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Manheim 2.5*
Number of rooms: 95
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Also Known As:
Hampton Inn Manheim Hotel Manheim
Manheim Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Manheim staff and other travelers.
1 question
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Cinnaminson, New Jersey
4 months ago

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Questions? Get answers from Hampton Inn Manheim staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I like the first floor near the far end for easy access and parking”
 of 5 bubbles 533brentm, Feb 9, 2017 | Read review
“Upper floors are quieter.”
 of 5 bubbles thomassJ7638XJ, Jan 29, 2017 | Read review
“They book up fast during special seasonal events, like the PA. Renaissance Faire season. Book very early to get your choice of room.”
 of 5 bubbles 121joshw, Nov 2, 2016 | Read review
“ask to be on the other side of the turnpike to stay away from truck noise”
 of 5 bubbles mmhughes, Aug 23, 2016 | Read review
“Overall a quiet property, I'd say most rooms are equal in terms of comfort.”
 of 5 bubbles wjtinfwb, Aug 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question