The staff is wonderful, rooms are immaculate, the restaurants are very good and the bartenders very friendly. If you are in the area I highly recommend staying here. Great outdoor areas to enjoy and relax in.
I was staying at the Desmond a few months ago for my SO's business event. However, I work night shift as a nurse and was working at a nearby hospital the night into check in day. Bill not only gave me an early check in to accommodate my sleep schedule, but he also upgraded our room to a king suite. This allowed me to sleep in a quieter environment as the king bed was set back in a bedroom separate from the main living area. I really appreciate the accommodations he made. It was very refreshing after an exhausting work week to experience Bills kindness and exemplary customer service skills. The room was lovely and the bed was very comfortable. Would definitely stay there again!
We were here for a baseball tournament and had to stay here based upon the contract…and I’m glad we did. Great staff, nicely kept hotel and lobby, and most of all, the breakfast staff. Manager Carmen and her staff (Anne Marie and Jackie, especially) were so nice, friendly, and accommodating. We have another Desmond property near us in Albany NY and this was quite similar in terms of the building and the philosophy.
I cannot say enough about the staff at the Desmond. Everyone was so kind, generous, helpful & beyond accommodating! The accommodations were clean & comfortable. The food at the rehearsal dinner was so delicious & our bartender was the most happy, lovely, personable woman I've ever met! I would recommend the Desmond for everything wedding related!
This was a quality hotel that had many amenities. The obly issue was that only one of three restaurants was open and the menu limited though our meals were very good. Loved the pool and hot tub and they even had a basketball and tennis court which we used. Very close to Valley Forge and Chanticleer.
This was my first time having a business meeting at the Desmond. I had been here many times before COVID for their brunch (especially the bread pudding). My room was very comfortable. I received a couple of bottles of water when I checked in. The conference center was on the 3rd floor. My meeting was in the boardroom. However, there are many other options of larger and smaller rooms to choose from. There is an open area where they have soft drinks, snacks and food available during the breaks. There are tables and high tops to sit at during the breaks. The boardroom had a refrigerator stocked with water. The service from James was excellent. I needed to get into the boardroom early one morning, and it was no problem. They provided the A/V equipment, flip charts, and conference phone.…
This is a great property, which I stayed at because of its affiliation with Doubletree and the Hilton chain. As a Hilton Honors Diamond member I like to stay at all different properties across the portfolio. Usually they are convenient to train stations since that is how I travel. For this one I took an Uber car for the 3 mile distance from Paoli station, only to realize that the hotel does have its own shuttle. I appreciate that they were happy to transport me back to the station the following morning. Public areas of the hotel were clean and inviting. My chosen room was amply sized and comfortable. The bathroom had enough counter space for my toiletries. Good shower in the morning with no hot water issues. The room had good TV and internet service. Although I had chosen a room with a balcony, I decided not to use it given the temperature outside was in the teens. Breakfast was hearty and delicious. Staff in the dining room were friendly and professional. Check-in and check-out processes were cordial.…
We were visiting family, but could hardly fit our grandson & wife before we went out visiting in the room. Not sure how a handicap person could handle the room. Otherwise the hotel was beautiful and clean.
Need a hotel in this area for a visit with family. Chose this hotel based on reviews. Clean room. Good food at on premises restaurant. Everyone I spoke with was pleasant and friendly. Was not disappointed.
It was one of our friends daughter wedding event. This was an hour away from home and proffered to stay overnight. Staff was very courteous at wedding. It was open bar but as couple of drinks and bartender said they were not available. It was mint in that drink and was not available. which could have get from the kitchen.