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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

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Extended Stay America - Philadelphia - Malvern - Swedesford Rd.
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
1 review
5 of 5 stars Reviewed July 31, 2016 via mobile

Exstended Stay is one of the most friendly hotels there is the especially the staff my family had to stay for personal reasons and the was fun and relaxing...this staff took care of all of our needs there Professionalism is awesome please note I would recommend Exstended Stay to any one who is looking for not only a family setting... More 

Helpful?
Thank Trishloved123
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for spending the time to write a review of your stay. I am pleased to read how well you were accommodated. Our staff will be informed on what an excellent job they are doing being attentive and helpful to guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Jersey City, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 26, 2016

The first night I had visitors from a house centipede, spider, and what I now realise were bed bugs. The front desk manager Stephanie was very kind in accommodating and relocating me to a different room. After the 2nd night, my co-worker in a different room informed me she had bed bugs. A different front desk person Felysha said "oh... More 

Helpful?
Thank Miss_Ames
Weehawken, New Jersey
1 review
1 of 5 stars Reviewed July 25, 2016

One star is too generous for this hotel. Not only was it dirty, rundown and decrepit...they had BED BUGS!!! Both my room and my co-workers room was infested. We didn't see them until the morning but they were crawling up the walls. Absolutely vile! Felicia at the front desk told us that my co-workers room had just been fumigated last... More 

Helpful?
Thank leela1013
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We are disappointed to read that our accommodations did not meet your expectations. Your feedback is very important to us, so thank you for sharing. Please feel free to contact me directly, at mlv@extendedstay.com, with any additional comments or questions. We hope to have... More 

New York City, New York
1 review
1 of 5 stars Reviewed July 25, 2016

I'm not sure how long this building has been in use, but the smell on my floor was reminiscent of my grandparent's motorhome. From the early 70s. A distinct blend of stale smoke and mysterious must (even though they state that it's a non-smoking hotel). But listen, I could have lived with that. It was upon the discovery of bedbugs... More 

Helpful?
Thank drewkra
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. The experience you described is unacceptable, and I sincerely apologize for your experience. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope you will give us a chance to make a better... More 

Berwyn, Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 24, 2016 via mobile

This is better than their hotel in King of Prussia PA" but the location is only good if u r basically a corp client. There r many industrial parks here. This is NOT where u want to b if u want to go into the city of Philadelphia. It's at least 1 & 1/2 hrs drive!! The "quite" is deafening... More 

Helpful?
Thank sunshine9300
A TripAdvisor Member
3 of 5 stars Reviewed July 19, 2016 via mobile

Hotel is a nice place to stay if you ever in this area . Would recommend it to anyone and . Also they have a very beautiful receptionist ,Elissa is very friendly and has a very beautiful smile and willing to help you if you have any troubles . Rooms are have space and are very clean .

Helpful?
Thank A TripAdvisor Member
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

The staff was friendly and very helpful. I want to express how personable and kind hearted the staff were before reviewing the hotel itself. We had reserved a queen bed and they put us in a room with a full bed, but charges us for the queen. The hallway that our room was in smelled of smoke, even though they... More 

Helpful?
1 Thank Casey Z
Malvern, Pennsylvania
1 review
4 of 5 stars Reviewed June 29, 2016 via mobile

Thanks to Ms. Elissa for making my stay feel like home with her friendliness and gorgeous smile!! If u ever in Philadelphia and need a hotel room go see her and I guarantee she will take good care of you... So go over to the Extended Stay America and u won't regret it

Helpful?
Thank drohawk
Manager_11525, Manager at Extended Stay America - Philadelphia - Malvern - Swedesford Rd., responded to this review

Thank you for writing such kind words about one of our staff members. I will be sure to inform Elissa on the great job she is doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Fairfield, Connecticut
Level Contributor
787 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed June 22, 2016

We had an ok stay- we had one studio and a suite- almost like two bedrooms. Both rooms had kitchens - microwave, refrigerator, stove,sink and dishwasher. The furnishings were dated. The hotel was quiet. They offered breakfast - but really very little was available to eat- muffin. There weren't any plates or untensils or juice. Maybe coffee- I didn't bother... More 

Helpful?
Thank Gloria H
Cary, North Carolina
2 reviews
1 of 5 stars Reviewed June 8, 2016

I have been staying in Malvern/Exton and King of Prussia hotels for years. By far this is the worst hotel ever. Everything smells, is stained or sticky. Nothing works including the Wifi, iron, or hair drying. Had to take a 'silkwood' shower after staying here. Breakfast consists of packet of hot chocolate and granola bar. Usually no one at front... More 

Helpful?
Thank gwjim
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Philadelphia - Malvern - Swedesford Rd.

Address: 8 E Swedesford Rd, Malvern, PA 19355-1488 (Formerly MainStay Suites Great Valley)
Location: United States > Pennsylvania > Malvern
Price Range: $77 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Malvern - Swedesford Rd. 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Homestead Studio Suites Malvern
Homestead Suites Malvern
Homestead Malvern
Malvern Homestead Suites
Homestead Studio Suites Philadelphia
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