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Heritage Hotel

500 Centerville Rd, Lancaster, PA 17601-1306
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Traveler (66)
Room & Suite (31)
Dining (11)


#23 of 44 hotels in Lancaster
Conveniently situated at PA Route 30 and Centerville Road, Heritage Hotel - Lancaster has been hosting local and regional guests for nearly 40 years. Enter the freshly redecorated lobby to experience a Lancaster County welcome that delivers a comfortable environment, a great night’s rest, and helpful, professional service. Ask about the remodeled rooms that feature new mattresses, premium pillows, new bed linens, tiled showers and other enhancements that make a comfortable, stress-free stay. The hotel is full-service, featuring Loxley’s Restaurant & Bar plus free Wi-Fi and fitness room. In the summer, kids and grown-ups alike enjoy the outdoor pool. Guests of Heritage Hotel - Lancaster benefit from easy access to the major east/west corridor PA Route 30. Tourism centers and the historic downtown are just minutes away. Centerville Road, running north/south, leads into fast-growing commercial/industrial centers. The hotel is also minutes from the Lancaster’s robust college community including Millersville University, Franklin & Marshall College and Lancaster Bible College—making it a great choice for parents, alumni and other campus visitors.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Non-smoking hotel
Hot tub
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
24-hour front desk
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know


Full view
60Somewhat walkable
Grade: 60 out of 100
17Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
306Reviews7Q+A66Room tips
Traveler rating
  • 76
  • 121
  • 62
  • 30
  • 17
Time of year
Traveler type
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Popular mentions
orapax wrote a review Dec 2021
Norfolk, Virginia4 contributions2 helpful votes
Hotel recovering from covid and understaffed. Food at dinner for our group terrible. The room was clean, but only one nightstand between two beds and reading lights inadequate. Many problems with remote control for TV. One night only cold water in shower. Drapes not working to open/close. No counter space in bathroom, not even on the sink. Only slivers of soap--went out and bought a bar of soap. No maid service but did provide towels, sheets, and toiletries if you asked. Heat/AC controls difficult to calibrate. Buffet breakfast was OK.
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Date of stay: December 2021
Sleep Quality
SueM0712 wrote a review Oct 2021
Aston, Pennsylvania21 contributions1 helpful vote
A friend & I stayed on Friday 10/15 for an early AM Millersville University Homecoming event. The employee (am unsure of his name) handling check-in was friendly & very efficient, despite being the only one at the busy front desk area! Actually, the entire staff we encountered all were:) Our room was a 2Q, non-smoking room on the 2nd floor. It was very clean, comfortable! & quiet. Being so close to campus made it a perfect location! We plan to stay there again when we have some more time to enjoy the hospitality & amenities. Of note, we ate at their restaurant (Loxley's), which was also busy, but delicious and worth the wait:) Thank you:)
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Date of stay: October 2021
Sleep Quality
Jennette R wrote a review Aug 2021
Leadville, Colorado629 contributions238 helpful votes
Staff were decent. Hard to find the front desk. When I arrived there was zero parking spots between the hotel, resturant and conference. Sadly they only provide housekeeping serivce if you stay more than 7 days. We stayed 4. No breakfast. The pool was nice but no towels are provided. Air conditioning was poor in the above adverage temps. Defintaly needs to be remodled. Not worth the money at all!
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Date of stay: August 2021
Erica H wrote a review Jul 2021
Mendham Township, New Jersey56 contributions72 helpful votes
rooms are dated but clean, cool restaurant bar with treehouse. Front desk attendant had a bad attitude. Would stay here again in a pinch but there are better options closer to spooky nook. Self parking which was nice.
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Date of stay: June 2021
Blake D wrote a review Jul 2021
1 contribution
The ONLY reason I'm giving any stars is because the food at the restaurant was good and the bed was comfortable. Now for the BAD- I booked a KING room with 1 KING sized bed on 6-5 through booking.com which I have used for over 3 years to stay at over 20 hotels and have never had an issue. Most hotels don't require you to pay up front until you arrive for check in however this hotel required payment up front. Room was booked and PAID for on 6-5 for 6-25 and check out on 6-26. We arrived for our stay on Friday 6-25 and wandered around the hotel aimlessly which was very confusing before we finally arrived at the front desk. After waiting awkwardly for over 10 minutes with no one to be seen a very flamboyant gentleman eventually arrived to check us in. Everything seemed fine, we received our keys and instructions and were prepared to walk to our room. At the last second the gentleman said there was a "problem" and we needed to hold on. We asked what the issue was and the gentleman literally stared at his computer screen for an entire 15 minutes with no reply while people lined up behind us. I was asked if i still had my card on hand and that he would need to run it again but " I WILL NOT BE CHARGED and the issue will be handled in the morning, but ultimately the problem is between me and the third party" without giving any details. After over 30 minutes from the time we arrived my wife and I finally get to our room to find we were given a small room with 2 Queen sized beds, again - i had paid up front for a KING room with KING sized bed over 2 weeks ahead of time. Due to all the hassle, i decided not to complain as it seemed like the previous gentleman was the ONLY employee working at the time and I didn't want to deal with him again. The next morning we go to check out and i explain all my frustration to the friendly woman now working behind the desk. I was assured i would not be charged again and the issue is not my fault but no explanation for why i was given the wrong room. Later that morning at Breakfast I check my bank account and I was indeed charged another $189.00 on my card. I called the hotel to inform them the money had been taken out of my bank account and was told they accidently charged a "pre-authorization" but no money was taken. 3 days later the money was still gone out of my account. I called back one more time to ask what was going on and a different woman answered. I was told " we didn't take anything from you, its now between you and your bank. Thankfully after 5 days the charge dropped and money was refunded into my account. My wife and I are young adults who just bought a home and almost 200 bucks being tied up for a little less then a week was a big hassle. I was made to feel like it was my fault. First it was a problem with booking.com, then my bank? The common denominator here was the hotel. By the way, who doesn't use a website or app to book a room these days, I'm sure more then 50% of their guests use "third-parties"
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Date of stay: June 2021
$97 - $189 (Based on Average Rates for a Standard Room)
heritage hotel lancaster, park plaza lancaster
United StatesPennsylvaniaLancaster CountyLancaster
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Frequently Asked Questions about Heritage Hotel
Which popular attractions are close to Heritage Hotel?
Nearby attractions include Dutch Apple Dinner Theatre (0.05 miles) and That Fish Place - That Pet Place (0.5 miles).
What are some of the property amenities at Heritage Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Heritage Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heritage Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Heritage Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Heritage Hotel?
Conveniently located restaurants include Loxley's, Grand Central Bagel Cafe, and Cafe East.
Are there opportunities to exercise at Heritage Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Heritage Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Heritage Hotel?
Many travelers enjoy visiting President James Buchanan's Wheatland (3.7 miles).
Is Heritage Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.