Heritage Hotel
500 Centerville Rd, Lancaster, PA 17601-1306
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Avg. $122 /night, 3/23 - 3/24
$200
per night
$153
per night
$106
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#24 of 42 hotels in Lancaster
Location
3.9
Rooms
3.6
Value
3.7
Cleanliness
4.0
Service
3.9
Sleep Quality
3.8
Conveniently situated at PA Route 30 and Centerville Road, Heritage Hotel - Lancaster has been hosting local and regional guests for nearly 40 years. Enter the freshly redecorated lobby to experience a Lancaster County welcome that delivers a comfortable environment, a great night’s rest, and helpful, professional service. Ask about the remodeled rooms that feature new mattresses, premium pillows, new bed linens, tiled showers and other enhancements that make a comfortable, stress-free stay. The hotel is full-service, featuring Loxley’s Restaurant & Bar plus free Wi-Fi and fitness room. In the summer, kids and grown-ups alike enjoy the outdoor pool. Guests of Heritage Hotel - Lancaster benefit from easy access to the major east/west corridor PA Route 30. Tourism centers and the historic downtown are just minutes away. Centerville Road, running north/south, leads into fast-growing commercial/industrial centers. The hotel is also minutes from the Lancaster’s robust college community including Millersville University, Franklin & Marshall College and Lancaster Bible College—making it a great choice for parents, alumni and other campus visitors.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Conference facilities
Banquet room
Non-smoking hotel
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
24-hour front desk
Room features
Air conditioning
Housekeeping
Room service
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quaint
Languages Spoken
English
Hotel links
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 65 out of 100
65
Harrisburg Intl Airport
21.4 mi•
See all flights
Lancaster Airport
7.1 mi•
See all flights
Rental Cars
21 Restaurants
within 0.75 miles
Reviews
Traveler rating
- 83
- 123
- 65
- 35
- 21
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Detailed Reviews
Since COVID they do not clean room, which is fine. If you need clean towels, you leave the dirty towels outside of the room and they will give you clean towels outside of your room in a plastic bag. If you run out of toilet paper…good luck. You have to walk down to another floor and go to the front desk to get it. Poor service! I would never stay here again. How do they not have someone on staff that can deliver a basic service to the room!
Room were clean overall.
Room were clean overall.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My mother and I spent the night at the Heritage Hotel. Check in was easy and we went straight to our room. The room is dated but very clean. It had the usual two beds, TV, comfortable chair, and small refrigerator. The bathroom looks old, but everything worked fine. The room was quiet. We never heard any noise in the hallways.
Rooms are on the second and third floor, while the breakfast is on the first floor. They had a large seating area for breakfast. They offered cold cereal, scrambled eggs, bacon, breakfast potatoes, oatmeal, biscuits and gravy, yogurt, fresh fruit, toast and bagels. There were also a number of drinks offered. No one should walk away hungry.
Rooms are on the second and third floor, while the breakfast is on the first floor. They had a large seating area for breakfast. They offered cold cereal, scrambled eggs, bacon, breakfast potatoes, oatmeal, biscuits and gravy, yogurt, fresh fruit, toast and bagels. There were also a number of drinks offered. No one should walk away hungry.
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Date of stay: June 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was an average hotel with the usual amenities. It was clean and comfortable. The attached restaurant was very nice, but a lot of the breakfast items in the buffet needed replenishing. This hotel wasn’t extraordinary, but it also wasn’t terrible. Overall, we were very satisfied with our stay.
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Date of stay: September 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favorite
It was a nice place to stay, very clean and quiet. Rooms are very homey and cozy. I felt like home. My kids used outdoor pool and we were allowed our dog in a hotel. There is a plenty of room outside to walk your dog. It is a bit of the drive to the Lancaster attractions but since hotel room was so cozy we kind of stayed around in the area. Beds were very comfortable too.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip:Â It is about 20 mins of Lancaster itself. We did not see any Amish buggies.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Would definitely recommend if you prefer interesting smells, remarkable decor, beds you can basically step out of, and not one, BUT TWO entrances that look like lobbies, but aren’t.
This hotel is a maze, in the midst of a "remodel", which seems to mean, "just move things around and confuse the hell out of folks, while no discernible updates or construction being completed". The bed was 12 inches off the ground - warning for anyone with a bad knee or hip! And it creaked beyond belief - no funny business or you’ll wake the front desk staff! The microwave was yanked right from the 90s. The TV was nostalgic to the time when high definition made its debut… and somehow they get have channels that don’t even exist anymore. Talk about a perk! The view out the window is stunning - a *dog food* plant covered in unnecessary lights! The drop ceiling in the bathroom was a lovely touch, complete with harsh fluorescent lights of all shades and sizes. "Come to Heritage Hotel, where you can have your *very own* lighting store right in your bathroom!" Oh, and did I mention the hideous theme restaurant attached to the front, obscuring the entire hotel? The huge parking lot with no lines? The 14 different places to park? The elevators from 1930? The hallways that seemed to be 1/2 mile long? Want breakfast?? That’ll be $10 each. Now, this is all assuming you decide to stay if you’re lucky enough to get a room with strong evidence of significant building subsidence.
It was a fun lottery on Hotwire. Won’t be back until at least the remodel. But honestly, lipstick on a pig at this point. Best of luck to those who dare.
This hotel is a maze, in the midst of a "remodel", which seems to mean, "just move things around and confuse the hell out of folks, while no discernible updates or construction being completed". The bed was 12 inches off the ground - warning for anyone with a bad knee or hip! And it creaked beyond belief - no funny business or you’ll wake the front desk staff! The microwave was yanked right from the 90s. The TV was nostalgic to the time when high definition made its debut… and somehow they get have channels that don’t even exist anymore. Talk about a perk! The view out the window is stunning - a *dog food* plant covered in unnecessary lights! The drop ceiling in the bathroom was a lovely touch, complete with harsh fluorescent lights of all shades and sizes. "Come to Heritage Hotel, where you can have your *very own* lighting store right in your bathroom!" Oh, and did I mention the hideous theme restaurant attached to the front, obscuring the entire hotel? The huge parking lot with no lines? The 14 different places to park? The elevators from 1930? The hallways that seemed to be 1/2 mile long? Want breakfast?? That’ll be $10 each. Now, this is all assuming you decide to stay if you’re lucky enough to get a room with strong evidence of significant building subsidence.
It was a fun lottery on Hotwire. Won’t be back until at least the remodel. But honestly, lipstick on a pig at this point. Best of luck to those who dare.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is dark and tired, low ceilings and very dated, grubby decor don’t help. The rooms have all the basics, fridge, microwave, desk and coffee machine. But it lacks any dedicated touch. I would really suggest you avoid this one and look elsewhere
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Date of stay: October 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is tired and in desperate need of a good freshening. The feel is dark and dingy. Stay away from rooms on the lower level as you will hear the constant grind of the elevator equipment with every use. The bedding has been well used and some of the coverings have stains. The hallways are particularly dark and the floor coverings have seen their better days.
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Date of stay: October 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â The property needs a complete refresh.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was quoted over the phone a total price of $159. We arrive and check in and they give me a price of $222. They said the extra is for tax and incidentals. Wtf is incidentals?? We get to our room and there’s used soap on the counter in the bathroom, dry soap on the faucet and toilet paper in the toilet. The room smelled musty and like cigarettes. The hallway smelled like old food. I called the front desk and told them. They said they would send someone to clean the bathroom. Nobody ever showed up or called. We checked out this morning and unfortunately I checked my account and they charged me an additional $20. For what?? I called the hotel and they couldn’t give me an answer. Do not ever book a room at this dump. You are better off sleeping in your car. Total joke of a business.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel seems to be used primarily for motor coach senior travelers. White Star Tours must get one huge kick back for putting their clients here because I can’t imagine choosing this property by your own choice. It is off the path from all of the usual Lancaster attractions and it is stuck in the 1970s era. Nothing about it has been updated. Small bathroom and small TV. The plus side is the rooms are clean. Choose a different property for your vacation time in Lancaster!!
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible customer service. My parents had to cancel their one night stay for a family event due to my dad experiencing some side effects from his cancer treatment. My dad spoke to Mike, one of the managers, who was extremely rude. My dad explained that he is a senior citizen and going through cancer treatment if they would be able to make any exceptions and get a refund for their stay. Mike responded with "Well you don't sound sick." Who says that??? I didn't know you had to "sound" a certain way to have cancer but according to Mike you do. It would have been fine if he would have went on to explain the hotels policy and inform my dad that no matter the circumstances they would not be able to grant a refund. Mike should be ashamed of himself and I hope he never has to go through something like my Dad is.
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Date of stay: May 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Even though it's only about 5 miles, it will take about 10-15 minutes.
I believe smoking is outside only.
Thanks for your interest. We handle pets on a case by case basis. What type and size of pet?
Heritage Hotel Lancaster is located about 30 minutes from Hersheypark. Please let us know if we can answer any other questions.
Melissa Hall
Marketing Brand Manager, Heritage Hospitality
"They have a beautiful outdoor pool and the hotel is right beside the Dutch apple dinner theatre so its in walking distance."Read full review
"Consider the third floor. Second floor is same level as back lobby and experiences heavy foot traffic throughout the day at all hours."Read full review
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PRICE RANGE
$121 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage hotel lancaster, park plaza lancaster
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
165
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Heritage Hotel
Which popular attractions are close to Heritage Hotel?
Nearby attractions include Dutch Apple Dinner Theatre (0.04 miles), That Fish Place - That Pet Place (0.6 miles), and Red Rose Indoor Arena (0.6 miles).
What are some of the property amenities at Heritage Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Heritage Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heritage Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Heritage Hotel?
Conveniently located restaurants include Loxley's, Grand Central Bagel Cafe, and Cafe East.
Are there opportunities to exercise at Heritage Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Heritage Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Heritage Hotel?
Many travelers enjoy visiting President James Buchanan's Wheatland (3.7 miles).
Is Heritage Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.