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Lancaster Arts Hotel

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Traveler (498)
360
Panoramas (10)
Room & Suite (331)
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About

#7 of 43 hotels in Lancaster
Location
4.4
Cleanliness
4.7
Service
4.4
Value
4.2
Travelers' Choice

Finding an ideal romantic hotel in Lancaster does not have to be difficult. Welcome to Lancaster Arts Hotel, a nice option for travelers like you.

Nearby landmarks such as Annex 24 Gallery (0.4 mi) and Trinity Lutheran Church (0.8 mi) make Lancaster Arts Hotel a great place to stay when visiting Lancaster.

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Lancaster Arts Hotel features a 24 hour front desk and room service. In addition, as a valued Lancaster Arts Hotel guest, you can enjoy a fitness center and a lounge that are available on-site. Guests arriving by vehicle have access to free parking.

While you’re here, be sure to check out some of the sushi restaurants, including Dragon Hibachi & Sushi Buffet, Sakura, and Yuzu Asian Cuisine, all of which are a short distance from Lancaster Arts Hotel.

There is no shortage of things to do in the area: explore popular historic sites such as The Amish Farm and House, Wheatland, and Rock Ford Plantation.

Lancaster Arts Hotel looks forward to welcoming you on your visit to Lancaster.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Business Center with Internet Access
Conference facilities
Baggage storage
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Iron
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Green
Languages Spoken
English, Spanish
4.5
1,389 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Lancaster Arts Hotel garners appreciation for its unique, artistic atmosphere and cleanliness, with guests frequently lauding the blend of historic charm and modern elements, as well as the spotless rooms. However, some visitors feel that the hotel falls short on value, highlighting overcharges and subpar service. While the location is praised for its proximity to key attractions, noise levels have been a point of contention. The hotel's rooms offer an artistic touch but have received criticism for maintenance issues and inconsistent quality.
Location
Convenient
Atmosphere
Artistic
Rooms
Unkempt
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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Michele M wrote a review Yesterday
1 contribution
+1
I had the opportunity to stay in Lancaster. Found this really cool hotel - Lancaster Arts Hotel. A converted Cigar Factory. Did not know Lancaster was known for their tobacco factories. The room was well appointed and very clean. The room's vibe felt like a NYC loft. Loved the exposed brick wall and the old hardwood floors. Excellent restaurant. The food was fresh, and picture worthy. The drinks were well crafted. And a very friendly front desk and staff.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike A wrote a review Feb 18
Lancaster, Pennsylvania2 contributions
The staff was very helpful and resolved an issue with a third party company who dropped the ball with the booking. I am grateful that the Lancaster Arts Hotel staff were able to help me in a time of need and provide great service throughout our stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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icecreamdoodle wrote a review Feb 17
Philadelphia, Pennsylvania95 contributions
Stayed one night during a child’s sporting event. Everything was nice and clean. Only recommendation was to add more options to breakfast. Pretty basic. Would recommend this hotel to others. Free covered parking was nice. Location was great.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jessie F wrote a review Jan 2024
2 contributions
I’ve come here before and it was ok! I figured I would give it another chance since I’m kind of local, it’s worse than before I rented a suite Friday 1/26/24 so my boyfriend and I can have a little getaway from the kids for a night. Let me just start by saying the first thing I noticed was a stale smell a mix of mold and I don’t know what. There were stains on the carpet the jacuzzi was dirty I will post pictures the wine glasses in the closet had wine stuck to the bottom of the glass so obviously they hadn’t been clean in a while . And here’s the kicker the toilet still had pee and toilet paper in it , the coasters in the bathroom were old and wet the shower had mold going up the shower walls . So much dust all around the room especially the blinds and window sill I’m so disgusted and disappointed I should’ve went down to the manager but my boyfriend said don’t bother look at the reviews they don’t care . We should’ve read them before booking that’s our fault. the only positives I have of this place is the restaurant is fantastic the front desk girl was very pleasant , you don’t have to pay for parking. The lobby is inviting and the art is amazing I love how it’s mostly local artists. As far as everything else completely and utterly atrocious. The department of health needs to visit this place I’m sure they will get shut down!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Elizabeth Cimino, Agency / Consultant at Lancaster Arts Hotel
Responded 1 week ago
Thank you for taking the time to share your feedback with us. We truly value input from all our guests and appreciate the opportunity to address any concerns you may have. However, upon reviewing your comments, we noticed some details that are not typical of our hotel, and we wanted to investigate further to make sure the next guest has an exceptional stay. We would like to look up your reservation so we could associate it with a room number to address the issues in your assigned room. We take all feedback seriously, but it's important to ensure that it comes from a genuine guest experience. Please contact me at elizabeth@gpim.net with the name on your reservation or confirmation number, and provide me with any other details for me to follow up on your stay and over-all experience. We value constructive criticism and would like to address the concerns you may have had during your time with us. Thank you again for your feedback, and we hope to have the opportunity to exceed your expectations in the future. I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer r wrote a review Jan 2024
1 contribution
I stayed there Dec 30th for 2 nights and ended up leaving after one night, front desk person was rude and obnoxious she was on her phone and ignoring me. My boyfriend and I were standing in front of her for a good 3 min ma while she continued the on the phone telling the person how much she loved them, she put her finger up signaling to give her a minute while continuing to talk! We rented the arts suite room when we got to the room the jacuzzi wasn’t working, we called down to the front desk and she told us sorry but that is the only room with jacuzzi left, when I told her that the jacuzzi was the reason I rented that room she had the audacity to tell well you can speak to a manager in the morning there is nothing I can do for you at this point. The rudeness of the staff was the reason we cut our trip and went to the cork factory hotel where the staff and experience was impeccable! Don’t even try to get in touch with management cause she is just as rude as her staff, tells you she will call you back with a solution and never called back, repeated calls were ignored and sent to VM where I left several messages and I’m still waiting for a call or at least and apology So long story short don’t bother with this hotel and go to the cork factory where the staff are warm and welcoming and makes your stay incredible!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Elizabeth Cimino, Agency / Consultant at Lancaster Arts Hotel
Responded 1 week ago
Thank you for taking the time to provide us with your feedback. We sincerely appreciate hearing from all of our guests as we strive to continually enhance our services. Upon reviewing your comments, we were eager to investigate and address the maintenance and guest service issues you mentioned in your room. However, despite our efforts, we have been unable to locate your reservation to associate it with a specific room number. Ensuring that feedback stems from genuine guest experiences, we would greatly appreciate it if you could kindly provide us with the name on your reservation or your confirmation number. You may reach me directly at elizabeth@gpim.net, and any additional details you can provide about your stay would be immensely helpful for us to follow up on your experience. We genuinely value constructive criticism and are committed to resolving any concerns you may have had during your time with us. Once again, thank you for your feedback, and we hope to have the opportunity to exceed your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel F wrote a review Jan 2024
1 contribution
I was so excited about this place . My hopes were quickly deteriorated when we arrived the front desk lady was eating ( unprofessional ) a sandwich we waited for her to take a bite and a sip of her drink to actually greet us for check in ( once again how rude ) when she finally gave us the keys for our room the room was freezing cold we put the heat up and waited a good hour before going down and telling her the room conditions, with an attitude she said well I don’t know what to tell you that’s the only club room I have available ( wow ) I also told her the water was scorching hot she then shrugged her shoulders at me and said very conditionally sorry but nothing I can do about it you can talk to a manager at checkout no one is here now. I’ve never been so upset in my entire life , thank goodness for the extra blanket in the closet or me might’ve froze to death ! Couldn’t take a shower because the water was two temperatures freezing cold or scorching hot. Never will I come here or recommend anyone to come here. I would have probably had a better experience at a motel 6. I asked to speak to a manager at check where it was a different front desk lady Angie she reeked of alcohol and told me nobody will be in until about 9am so I left my number and said please have her call me as soon as possible. It’s been over a week and still no phone call no apology nothing!! What kind of an establishment is this. I did call and left a message for the GM and still nothing .
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Elizabeth Cimino, Agency / Consultant at Lancaster Arts Hotel
Responded 1 week ago
Thank you for taking the time to share your feedback with us. We appreciate hearing from all of our guests, as it helps us to continuously improve our services. However, upon reviewing your comments, we wanted to find your reservation so we could associate it with a room number to address the maintenance issues in your room. So far, we were unable to verify. We take all feedback seriously, but it's important to ensure that it comes from a genuine guest experience. Please contact me at elizabeth@gpim.net with the name on your reservation or confirmation number, and provide me with any other details for me to follow up on your stay and over-all experience. We value constructive criticism and would like to address the concerns you may have had during your time with us. Thank you again for your feedback, and we hope to have the opportunity to exceed your expectations in the future. I look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HasbyT wrote a review Jan 2024
Hershey, Pennsylvania162 contributions
+1
We decided to stay here between Christmas and New Year. This is more like a staycation for us since it is only about 30mins away from home. We enjoy spending time in Lancaster area and we decided to stay over for a night after spending time in downtown Lancaster. The hotel is located on the edge of downtown Lancaster area. While you can walk there from downtown, at night time, we decided to drive that distance from downtown to Lancaster. When we got there, the parking was quite full. Didn't realize that they have 2nd floor parking, but it seems like it was really tight space to get up to the 2nd floor parking. But no issue overall. Check-in was fine, no issue and nothing out of the ordinary. Our room was on the 3rd floor. Along the hallway, there were some arts hanging with artist information too. Sort of like art gallery. Room was nice, slightly different than typical chain hotels which we are more familiar with. We do enjoy occasional boutique hotel and this is nice. We can see the Fridge restaurant from our windows, but part of it also we are getting some noise when they dump things to the dumpster. But since the Fridge doesn't open until really late, it is not an issue. They have sketchpad and pencil for guests to draw and some arts hanging in the room too. Overall, the facility is not bad, clean and nice. Breakfast was quite crowded. We had to wait for a table. Very simple food, but when we got there, several foods, such as scones, muffins, etc. were out. They didn't replenished it until quite sometimes. Pancakes machine was out of batter and was refilled later too, but we have moved on to just eat other things. But we didn't have high expectation for the breakfast either, so it was fine for us. Overall, we had a good stay there. It is unique. We did walk around the hotel to check out other arts hanging in the hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Valerie F wrote a review Jan 2024
Reading, Pennsylvania15 contributions
We've stayed in a few different hotels in Lancaster, but we keep coming back to Lancaster Arts Hotel! It's our favorite hotel of all time. It's only 45 minutes from home, but makes us feel like we had a mini-vacation!! Everything is consistently outstanding!
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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RBH wrote a review Dec 2023
8 contributions
Recently stayed 5 nights at the hotel over the holidays. The positives include a great location to downtown, wonderful staff, comfortable beds and a good value. The downsides include loud traffic noise from the roads and an overall look of the rooms and hallways needing to be refreshed. If you book call the hotel and find a room that has reduced traffic noise. Ours was pretty bad.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Amanda wrote a review Dec 2023
Southampton, New Jersey3 contributions
A beautiful and clean room with a friendly staff! Fortunately I was basically just there to sleep but a friend had recommended this place and it was very nice! Love the artsy vibes and encouragement of sketching. my room was right next to the elevator though and it was extremely noisy as people got on and off the elevator. Luckily this did die down by the time it went to bed.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$149 - $238 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LANCASTER ARTS HOTEL $102 ($̶2̶2̶5̶) - Updated 2024 Prices & Reviews - PA

Frequently Asked Questions about Lancaster Arts Hotel
Which popular attractions are close to Lancaster Arts Hotel?
Nearby attractions include Clipper Magazine Stadium (0.2 miles), Decades (0.3 miles), and Zoetropolis (0.08 miles).
What are some of the property amenities at Lancaster Arts Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Lancaster Arts Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lancaster Arts Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Lancaster Arts Hotel?
Conveniently located restaurants include John J. Jeffries, Luca on James, and The Fridge.
Are there opportunities to exercise at Lancaster Arts Hotel?
Yes, guests have access to a fitness center during their stay.
Is Lancaster Arts Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Lancaster.
Are any cleaning services offered at Lancaster Arts Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Lancaster Arts Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lancaster Arts Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Lancaster Arts Hotel?
Many travelers enjoy visiting President James Buchanan's Wheatland (1.0 miles), Hunsecker Mill Covered Bridge (4.4 miles), and Trinity Lutheran Church (0.8 miles).