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Lancaster Arts Hotel

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Lancaster Arts Hotel
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789 Reviews from our TripAdvisor Community

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Showing 751: English reviews
CT
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This would be THE perfect hotel if the walls were thicker and it did not abutt other businesses (noise factor). Great art, phenomenal touches that were appreciated, turn down service with chocolates, bottled water, great directory/history of area, free bikes for guest use, free wifi, rose left in room at turndown. Great attentive staff, beautifully appointed, nice toiletries and robes.

Helpful?
Thank GWA83
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear GWA83, Thank you so much for reviewing the Lancaster Arts Hotel! We appreciate your kind words and overall hotel satisfaction! Thank you again and we do hope you return! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com More 

Rochester, New York
Level Contributor
137 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We ended up staying here just by accident but were happy the location was very close to our son who lives in town. Man, we were pretty impressed. From the rose each day, to the bottled spring water, to the wonderful styling, to the bathroom products which smell fantastic......I could go on. It was very quiet and comfortable. We will... More 

Helpful?
Thank Sharon R
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Sharon R, Thank you so much for your kind review of the Lancaster Arts Hotel! We are so happy that you enjoyed your time with us! Thank you once more and we do hope to see you again! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com More 

Tasmania
Level Contributor
143 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, staff are very good, the room is very clean and comfortable and a very comfortable bed. The breakfast is okay with everything you need except a hot breakfast..still plenty of food. Good a/c and some review have said you can hear others from inside your room but we found no more than most hotels. There is free car... More 

Helpful?
Thank Dogsey
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Dogsey, Thank you so much for taking the time to review the Lancaster Arts Hotel! We are so happy to hear you enjoyed your stay with us! I am happy that our beds, breakfast, and parking were suitable to your needs. Thanks again and we hope to see you in the future! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com More 

Lebanon, New Hampshire
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent two nights here both to see more of Lancaster and to celebrate an anniversary. The building is a recycled/restored brick warehouse in an area that was once very industrial, but has now been transformed to better fit the neighborhood - Franklin & Marshall and the baseball stadium are nearby. Entry and parking are convenient. Our room was... More 

Helpful?
2 Thank handrewn
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear handrewn, Thank you so much for your kind review of the Lancaster Arts Hotel - we also thank you for the paper letter you mailed as well! I am so delighted that you enjoyed your stay with us - and everything from building aesthetics, location, on-site chef owned restaurant, rooms, staff, etc went above and beyond your expectations! Thank... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Wow! What a great place my wife and I said after getting in our room. This place was amazing. 1. Parking was fine and free (we did stay middle of the week). 2. The staff was very nice and helpful. Let me put it this way I am not a real uptight guy. So when I saw the door open... More 

Helpful?
Thank Max A
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Max A, Thank you so much for the kind words about the Lancaster Arts Hotel! We are so happy you and your wife enjoyed your stay with us! I am so delighted to hear that our historic building aesthetics, customer service, hotel location, and chef owned restaurant were sufficient to your needs! While we do love to promote a... More 

Pittsburgh, Pennsylvania
Level Contributor
17 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great rooms; each one a gem filled with local art. Comfortable Amish made beds. The room I am in is a four poster! Luxury linens. Staff is friendly and helpful. Added bonus the John J.Jeffries restaurant in hotel is fresh farm to table. Menu is seasonal. It is a Superb menu. Small plates available. Local wine is tasty. Only walking... More 

Helpful?
Thank Kjarosz
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear KJarosz, Thank you for taking the time to review your stay at the Lancaster Arts Hotel! As a frequent guest, we appreciate you mentioning various amenities, customer service, building aesthetics, and chef owned restaurant John J Jeffries. We do thank you - we always look forward to your arrival and we will hopefully see you soon! Sincerely, Erin Aguirre-Sheetz... More 

Milltown, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

The Lancaster Arts Hotel is a little jewel in a somewhat gritty area of Lancaster. Well appointed and comfortable, our room felt like a cozy nest. Exposed brick walls and old beams are reminders of the buildings history as a tobacco warehouse. A generous continental breakfast is offered as part of your room rate. Bedding is superb! Parking is free.... More 

Helpful?
Thank panootz
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear panootz, Thank you for taking the time to review the Lancaster Arts Hotel! We are so happy to hear you enjoyed your stay with us. Thank you for mentioning some of our complimentary amenities such as parking and breakfast! Thanks again and we hope to see you in the future! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is in the "industrial" area of Lancaster. As a refurbished warehouse space, each room has the feeling of a downtown loft space. My room felt like a very "personalized" space--made me want to relax, read a book, and chill. The staff were marvelous--so friendly. The hotel is within walking distance to some great restaurants, so having that 2nd... More 

Helpful?
Thank mmandich
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear mandich, Thank you so much for reviewing your Lancaster Arts Hotel stay! We are delighted that you enjoyed your stay! I am happy to hear that our ambiance, and easily walk able city was suitable to your needs - and its true - our location is perfect for food & fun! Thanks again and we look forward to seeing... More 

Brooklyn NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was uncomfortable pulling into area of Hotel and was concerned about going in and out at night. Definitely not what I expected in Amish Tourist destination. The hotel was better once inside than most hotels in area, but that did not reduce anxiety I had with family traveling in and out of Hotel. I do not understand how others... More 

Helpful?
Thank DJBROOK
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear DJBROOK, Thank you for taking the time to review the Lancaster Arts Hotel. I am extremely sorry if our location constituted such a low review score -- I was a bit taken by your description of the hotel's area. Lancaster is a beautiful historic city with a plethora of boutique shopping, art galleries, central market, museums & landmarks, bars... More 

Pasadena, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel, professional and courteous staff service. My flight to Lancaster was canceled at the last minute due to weather conditions. The hotel very graciously waived the first night cancellation fee. Complimentary breakfast was great. The only con I could find was that the only elevator was remarkably slow and the interior of the elevator was very ugly and did... More 

Helpful?
Thank Vinita K
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Vinita K, Thank you for taking the time to review the Lancaster Arts Hotel! I was actually the person you spoke with about your flight, and I am very happy we were able to accommodate to your needs...as we do understand that out of control things can happen! I am so happy to hear you enjoyed your stay with... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Lancaster Arts Hotel

Address: 300 Harrisburg Ave, Lancaster, PA 17603-2938
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $142 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Arts Hotel 3.5*
Number of rooms: 63
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Hotel Style:
#4 Business Hotel in Lancaster
#4 Romantic Hotel in Lancaster
#8 Family Hotel in Lancaster
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