The Hotel Lancaster (PA) - UPDATED 2016 Reviews

Highlights

Free High Speed Internet ( WiFi )
Free Breakfast
Fitness Center with Gym / Workout Room

About the property

Wheelchair access
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )

Things to do

Fitness Center with Gym / Workout Room

Room types

Non-Smoking Rooms

In your room

Air Conditioning

Internet

Free Internet
Free High Speed Internet ( WiFi )
Public Wifi

Services

Free Breakfast
Meeting Rooms
Dry Cleaning
Business Center with Internet Access
Conference Facilities

Official Description (provided by the hotel)

Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp newly designed and spacious rooms. Relax in our bright new lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. ... more

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Additional Information about The Hotel Lancaster

Address: 26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702

Location: United States > Pennsylvania > Lancaster County > Lancaster

Price Range: $118 - $188 (Based on Average Rates for a Standard Room)

Hotel Class:2.5 star — The Hotel Lancaster 2.5*

Number of rooms: 134

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milkglassmaven56

Mechanicsburg, Pennsylvania

Level

Contributor

27 reviews

12 hotel reviews

9 helpful votes

“Last minute stay!”

Reviewed 5 days ago NEW

What a gem tucked away downtown Lancaster. We decided at the last minute, meaning 1.5 days before a conference started, to see if there was a room. Amazingly enough, there was. Great customer service, friendly and personable and very accommodating. 8th floor room, comfy, clean and after a small hiccup with the Internet, all worked smoothly. Close to the convention... More

Helpful?

Thank milkglassmaven56

Ian T

126 reviews

18 hotel reviews

49 helpful votes

“Pleasant place”

Reviewed 1 week ago

Comfortable hotel near the heart of downtown, two blocks from the Marriott convention Center. Premises are clean and attractive. Staff friendly and helpful on check-in. Rooms are spacious, comfortable bed. Wi-fi free. Good bathroom facilities. Note: No handles or bars to help climb into or out of tub, so caution !!! Climate controlled, but rather noisy air cooling device. EXCELLENT... More

Thank Ian T

Rachel M

1 review

“high price - low quality”

The only good thing about this hotel is the location. For $210 a night we got a small hotel room, half-working elevator and the "continental breakfast" is comical. Wouldn't feel the need to write this if I didn't feel like it was so overpriced. Sorry Hotel Lancaster, but you'll need to up your quality in order to continue charging these... More

Thank Rachel M

Kim M

4 reviews

2 helpful votes

“Great hotel, convenient location”

Reviewed 2 weeks ago

My friend and I stayed here this past weekend for a girls weekend getaway. The hotel was very easy to get to, the parking garage was in very close proximity to the entrance of the hotel, and the room was very clean. The front desk staff (Josh, Vincent and I believe her name was Heather) were all very welcoming and... More

2 Thank Kim M

Thank you for staying with us for your "Girls Weekend Getaway! We are delighted to know that you enjoyed your stay. Thank you for mentioning the Team Members who positively influenced your stay! We'll be sure to share your kudos with them. The next time you plan your Girls Weekend Getaway, when you book your room please ask for a... More

Oona R

7 reviews

1 helpful vote

“Nice hotel, good service, some problems”

The hotel is very nice, parking is a pain in the butt, you have to use the parking garage. The second night of our stay, there was only one elevator working and we were on the 7th floor. The rooms are very modern and clean. Beds are comfortable and plush. Maid service is very good, also.

Thank Oona R

Thank you for staying with us! We are happy to know that you enjoyed our beds and that our Housekeeping Team did a great job! We are conveniently located next to a city owned parking garage and offer our Guests discounted parking which hopefully helps parking in the garage a little bit. We apologize that we were experiencing problems with... More

Steven P

New York City, New York

12 reviews

12 helpful votes

“nice stay”

The hotel is nice for a small city. The hotel has a convenient parking garage adjacent to the entrance. One thing that was annoying is that there was no bellhop to help bring in our bags and we had to do it ourselves. To be fair they did have those carts to bring in our suitcases. The room was very... More

Thank Steven P

Thank you for choosing to stay with us! We are happy to know that you were pleased overall with your stay. We look forward to you visiting us again soon when you return to Lancaster! More

FloTraveler561

Wellington, Florida

3 reviews

“You have to kidding - its a pit”

Listen maybe I'm jaded but this is a pit - not a bad pit but one where it's over 100 a night is crazy. Half the hotel is closed but the elevator opens on the second floor no matter what - less than stellar hotel front desk staff. Delicts in every direction. But nice restaurants around if you want to... More

Thank FloTraveler561

We apologize for not meeting your expectations when you stayed with us. I would like to discuss your stay personally and would appreciate if you would contact me at 717.394.0900. I want to be clear about some of the items you mentioned in your review. Thank you. More

christag1

Spring City, Pennsylvania

“Terrible "Breakfast", 90 degree corridors, rude to the father of the bride.”

I'm so disappointed in my decision to book my wedding block here. I will never go back. I would have stayed at the Marriott but they didn't have a block of rooms available for my wedding weekend. The suite we stayed in was OK but the bathrooms aren't that nice and they are SUPER small for a suite. They also... More

Thank christag1

We sincerely apologize that your experience with us did not meet your expectations. As I mentioned to you on the phone when we spoke, the situation with your father was related to the guest room being booked and occupied. Your father arrived back at the hotel around 1:30 am and demanded to retrieve an item he left in a hidden... More

tamrus

State College, Pennsylvania

14 reviews

“Great service, great location”

Couldn't ask for a better location in downtown Lancaster. Fantastic dining and nightlife within walking distance. Hotel staff VERY friendly and accommodating. Easy access parking garage right there, with a discount as hotel guests. Hotel is clean and spacious. Hallways even look elegant. Lots of elevators, so no long waits. Very reasonably priced for what's included. Did not eat the... More

1 Thank tamrus

Thank you so much for reviewing our hotel. We appreciate your kind words and are happy to know you enjoyed your stay! We will be sure to share your kudos with Vincent. He has the ability to bring a smile to our Guests' faces! We hope to see you again soon! More

namcmc

Cefalu, Italy

“Good place to stay in Lancaster”

Reviewed 3 weeks ago

The Hotel Lancaster was a great place to stay. The staff were friendly and helpful. We were visiting our niece at Franklin and Marshall and this location was within walking distance. We visited the Amish country and the location was also convenient for that.

1 Thank namcmc

Thank you for staying with us recently when you visited your niece at Franklin and Marshall College! We are happy to know that you enjoyed your stay. Our location makes it perfect for doing things in the city as well as travelling to see the Amish and other attractions in Lancaster County. Again, thank you for staying with us! More

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The Hotel Lancaster

The Hotel Lancaster

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