We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

The Hotel Lancaster

Certificate of Excellence
26 East Chestnut Street, North Queen & Chestnut Streets, Lancaster, PA 17602
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Hotel Lancaster
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

244 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 235: English reviews
Miami, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just spent two nights at the Lancaster for a wedding and found it comfortable, clean, and staffed by friendly personnel. The buffet breakfast was appropriate to this class of hotel with excellent yogurts, breads, boiled eggs, and fruits in a relaxing setting off the lobby. I used the exercise room which provided towels and water and was immaculate. The... More 

Helpful?
1 Thank Keramies13
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Everything is very clean, always a priority to me. Staff at the front desk were certainly polite enough and all other staff interaction was pleasant. My complaints: bed was too soft (for me), shower had very little pressure, hallway on the 9th floor was about 80-90 degrees. And the elevators are all too slow. But this is rural PA not... More 

Helpful?
1 Thank Dave M
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My girlfriends and I planned a weekend away a few weeks ago hoping to stay in a hotel walkable to all of the restaurants and shops downtown. I booked a room for us through Expedia. When we arrived to check in the woman at the front desk could not find our reservation (not her fault it was actually Expedia's error)... More 

Helpful?
Thank Christen R
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was so impressed with front desk reception when I was arrived almost close to mid night! Especially after 9 hours long driving, the lady is so friendly & warm welcome manner! After check-in done, I presented a coupon for free parking & got confirmed no problem. It means that verbal agreement bonding both parties! She is the hotel staff... More 

Helpful?
2 Thank chan3889
Pittsburgh, Pennsylvania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel while in the area to attend the Celtic Fling festival in Manheim. The historic building (former tobacco warehouse) is charming. Rooms are clean and comfortable, with original wood floors and exposed brick walls to frame the modern yet classic furnishings. Interesting art and decor throughout the lobby provides cozy sofas and a welcoming atmosphere. The Included... More 

Helpful?
Thank Rasberry186
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for this wonderful review, however, The Hotel Lancaster cannot take credit for this review. The kudos go to The Lancaster Arts Hotel, another fine hotel property in the city of Lancaster! We are delighted to learn that you stayed in Lancaster and trust you will visit again soon! More 

Lewes DE
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel Lancaster was very nice. It was easy to find with convenient parking garage next door. The price for our room was very reasonable. Our room was so comfortable and clean. Hotel Lancaster seems close to attractions which we found convenient. We attended the Skynyrd Concert at Clipper Field. The reception desk staff were so pleasant and helpful. In the... More 

Helpful?
2 Thank countryjo
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for sharing about your positive stay with us! We are proud to partner with a local bakery - Ric's Bread to provide our continental breakfast baked goods. Thank you for staying with us to attend the Skynyrd Concert. Come back to visit us soon! More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2016

My husband and I stayed for 2 days at Hotel Lancaster recently. We were very unhappy with our stay and will never go there again. The wifi in the rooms was really bad. We just could not get the signal when in our room. The breakfast was awful. The selection was the most limited that I have ever seen in... More 

Helpful?
2 Thank heyerl
Lori H, General Manager at The Hotel Lancaster, responded to this review

We apologize that your stay did not meet your expectations. Our complimentary continental breakfast is locally sourced and includes Pequea Valley yogurt, fruit from Meck's Produce, fresh muffins, breads and granola from Ric's Bread. We also offer hard cooked eggs, cereal, milk and juices. We apologize if a Team Member spoke to you rudely. This is not our standard as... More 

Corning, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

The hotel sits in the heart of downtown Lancaster with in walking distance of restaurants, clubs and shopping. The rooms are good sized, clean, well appointed with amazingly comfortable beds and pillows. There is a nice light breakfast with locally homemade breads, granola and yogurt. Coffee available all day. Staff are friendly and helpful in a way that goes above... More 

Helpful?
1 Thank Carla H
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for staying with us and sharing about your stay. We are delighted to know you enjoyed your stay! Our location in the heart of Downtown Lancaster offers our Guests the opportunity to walk to many great shoppes, restaurants, pubs, art galleries and theatres. We hope you come back to visit us soon! More 

Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2016

I stayed at this hotel for four nights and it was a great experience. The staff is very helpful and welcoming. Even before I booked the hotel I got a lot of help from the sales manager Gary. For example he made a phone call in the US for me (his own initiative) because I had a request about transportation.... More 

Helpful?
2 Thank Anette P
Ohio
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 8, 2016

We liked that the hotel was in a location that allowed us to walk to most everything. Nothing fancy but clean and the staff was helpful with a list of places to dine. The continental breakfast was basic but adequate. Parking garage next to the hotel was $10/day and we basically just left our car parked and walked everywhere and... More 

Helpful?
Thank Tim S
Questions? Get answers from hotel staff and past guests. Ask a question

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (15)
Viewed
View from Room (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Hotel & Grounds (12)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (11)
Viewed
Dining (3)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lancaster hotels
2.0 mi away
BEST WESTERN PREMIER Eden Resort & Suites
0.5 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#5 of 37 in Lancaster
4.5 of 5 stars 769 reviews
3.5 mi away
DoubleTree Resort by Hilton Hotel Lancaster
Show Prices
Show Prices
Show Prices
0.2 mi away
Lancaster Marriott at Penn Square
3.5 mi away
Hawthorn Suites by Wyndham Lancaster
4.8 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp newly designed and spacious rooms. Relax in our bright new lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. ... more   less 

Additional Information about The Hotel Lancaster

Address: 26 East Chestnut Street, North Queen & Chestnut Streets, Lancaster, PA 17602
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $117 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Hotel Lancaster 2.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Hotwire, Orbitz, Cancelon, Odigeo and Travelocity so you can book your The Hotel Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay