We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Hotel Lancaster

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Hotel Lancaster
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

272 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 260: English reviews
Mechanicsburg, Pennsylvania
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a gem tucked away downtown Lancaster. We decided at the last minute, meaning 1.5 days before a conference started, to see if there was a room. Amazingly enough, there was. Great customer service, friendly and personable and very accommodating. 8th floor room, comfy, clean and after a small hiccup with the Internet, all worked smoothly. Close to the convention... More 

Helpful?
Thank milkglassmaven56
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel near the heart of downtown, two blocks from the Marriott convention Center. Premises are clean and attractive. Staff friendly and helpful on check-in. Rooms are spacious, comfortable bed. Wi-fi free. Good bathroom facilities. Note: No handles or bars to help climb into or out of tub, so caution !!! Climate controlled, but rather noisy air cooling device. EXCELLENT... More 

Helpful?
Thank Ian T
1 review
2 of 5 stars Reviewed 1 week ago

The only good thing about this hotel is the location. For $210 a night we got a small hotel room, half-working elevator and the "continental breakfast" is comical. Wouldn't feel the need to write this if I didn't feel like it was so overpriced. Sorry Hotel Lancaster, but you'll need to up your quality in order to continue charging these... More 

Helpful?
Thank Rachel M
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I stayed here this past weekend for a girls weekend getaway. The hotel was very easy to get to, the parking garage was in very close proximity to the entrance of the hotel, and the room was very clean. The front desk staff (Josh, Vincent and I believe her name was Heather) were all very welcoming and... More 

Helpful?
2 Thank Kim M
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for staying with us for your "Girls Weekend Getaway! We are delighted to know that you enjoyed your stay. Thank you for mentioning the Team Members who positively influenced your stay! We'll be sure to share your kudos with them. The next time you plan your Girls Weekend Getaway, when you book your room please ask for a... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is very nice, parking is a pain in the butt, you have to use the parking garage. The second night of our stay, there was only one elevator working and we were on the 7th floor. The rooms are very modern and clean. Beds are comfortable and plush. Maid service is very good, also.

Helpful?
Thank Oona R
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for staying with us! We are happy to know that you enjoyed our beds and that our Housekeeping Team did a great job! We are conveniently located next to a city owned parking garage and offer our Guests discounted parking which hopefully helps parking in the garage a little bit. We apologize that we were experiencing problems with... More 

New York City, New York
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is nice for a small city. The hotel has a convenient parking garage adjacent to the entrance. One thing that was annoying is that there was no bellhop to help bring in our bags and we had to do it ourselves. To be fair they did have those carts to bring in our suitcases. The room was very... More 

Helpful?
Thank Steven P
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for choosing to stay with us! We are happy to know that you were pleased overall with your stay. We look forward to you visiting us again soon when you return to Lancaster! More 

Wellington, Florida
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

Listen maybe I'm jaded but this is a pit - not a bad pit but one where it's over 100 a night is crazy. Half the hotel is closed but the elevator opens on the second floor no matter what - less than stellar hotel front desk staff. Delicts in every direction. But nice restaurants around if you want to... More 

Helpful?
Thank FloTraveler561
Lori H, General Manager at The Hotel Lancaster, responded to this review

We apologize for not meeting your expectations when you stayed with us. I would like to discuss your stay personally and would appreciate if you would contact me at 717.394.0900. I want to be clear about some of the items you mentioned in your review. Thank you. More 

Spring City, Pennsylvania
1 review
1 of 5 stars Reviewed 2 weeks ago

I'm so disappointed in my decision to book my wedding block here. I will never go back. I would have stayed at the Marriott but they didn't have a block of rooms available for my wedding weekend. The suite we stayed in was OK but the bathrooms aren't that nice and they are SUPER small for a suite. They also... More 

Helpful?
Thank christag1
Lori H, General Manager at The Hotel Lancaster, responded to this review

We sincerely apologize that your experience with us did not meet your expectations. As I mentioned to you on the phone when we spoke, the situation with your father was related to the guest room being booked and occupied. Your father arrived back at the hotel around 1:30 am and demanded to retrieve an item he left in a hidden... More 

State College, Pennsylvania
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Couldn't ask for a better location in downtown Lancaster. Fantastic dining and nightlife within walking distance. Hotel staff VERY friendly and accommodating. Easy access parking garage right there, with a discount as hotel guests. Hotel is clean and spacious. Hallways even look elegant. Lots of elevators, so no long waits. Very reasonably priced for what's included. Did not eat the... More 

Helpful?
1 Thank tamrus
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you so much for reviewing our hotel. We appreciate your kind words and are happy to know you enjoyed your stay! We will be sure to share your kudos with Vincent. He has the ability to bring a smile to our Guests' faces! We hope to see you again soon! More 

Cefalu, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Hotel Lancaster was a great place to stay. The staff were friendly and helpful. We were visiting our niece at Franklin and Marshall and this location was within walking distance. We visited the Amish country and the location was also convenient for that.

Helpful?
1 Thank namcmc
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for staying with us recently when you visited your niece at Franklin and Marshall College! We are happy to know that you enjoyed your stay. Our location makes it perfect for doing things in the city as well as travelling to see the Amish and other attractions in Lancaster County. Again, thank you for staying with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (23)
Viewed
View from Room (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (13)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (11)
Viewed
Dining (3)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lancaster hotels
2.0 mi away
BEST WESTERN PREMIER Eden Resort & Suites
0.5 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#5 of 38 in Lancaster
4.5 of 5 stars 814 reviews
3.5 mi away
DoubleTree Resort by Hilton Hotel Lancaster
Show Prices
Show Prices
Show Prices
0.2 mi away
Lancaster Marriott at Penn Square
3.5 mi away
Hawthorn Suites by Wyndham Lancaster
4.8 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp newly designed and spacious rooms. Relax in our bright new lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. ... more   less 

Additional Information about The Hotel Lancaster

Address: 26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $118 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Hotel Lancaster 2.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Hotwire, Expedia, Orbitz, Cancelon, TripOnline SA, Travelocity and Odigeo so you can book your The Hotel Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay