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The Hotel Lancaster

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The Hotel Lancaster
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254 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Mechanicsburg, PA
Level Contributor
151 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Other reviews that commend the central downtown location and friendly staff are spot on, The ballroom, restaurant, bar etc of this hotel are now closed, pending renovation. Only the top few floors are open, There is no present construction, Lancaster city is very urban, and this hotel is in the heart of it, so police sirens and low income people... More 

Helpful?
Thank MidlanticBoomerGuy
Swindon, United Kingdom
Level Contributor
129 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed 3 nights here to combine a city experience alongside nearby historic attractions. On arrival, the exterior of the Lancaster is pretty bland, but on entry, a welcoming lobby awaits. Check in through reception staff was slick, not to mention friendly and welcoming. We had an end room on the the floor, so peace and quiet was on the... More 

Helpful?
1 Thank LyeCon
Vancouver Island, Canada
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We chanced upon this hotel late in the day after a long drive from Newark. The reception was welcoming and efficient. The cost was less than expected and it included a healthy continental breakfast and wifi. Parking was an additional cost or $10 in a parkade adjacent to the hotel. The room was clean and quiet, with a comfortable bed... More 

Helpful?
1 Thank Ann G
1 review
1 of 5 stars Reviewed 1 week ago via mobile

this hotel at first glance is a nice Hotel. however once we had an experience with our 6 year old son scratching his leg on a nail that was sticking out of one of the chairs in our room, everything changed. As soon as this happened we called the front desk and we were told to come downstairs for first... More 

Helpful?
Thank mic1587
Otego
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for a scrapbooking conference at the convention center and decided not to stay at the hotel connected to the center. We figured we could walk the 2 blocks to the convention center. The hotel was in a nice neighborhood and had parking right next door (even tho we had to pay for parking it was come... More 

Helpful?
3 Thank library1200
Annville, Pennsylvania, United States
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My understanding is that the hotel was in shambles until new owners purchased it two years ago. You can see renovations and improvements in the lobby and rooms. Everything appeared to be clean and well kept but there was some wear and tear on the carpet in our room and the maid forgot to leave soap and shampoo. The staff... More 

Helpful?
2 Thank Glowglam814
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for your review. Our Team Members take pride in providing friendly service to our Guests and we are glad to know you experienced this level of service. We apologize for missing your soap and shampoo and have addressed with our Team. Our location in the center of the city makes it very easy for our Guests to enjoy... More 

Wilmington, Delaware
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Convenient to everything downtown Lancaster has to offer. The hotel/room was clean. All staff interactions were pleasant. The room was adequate size-wise. The AC was a little noisy and I pulled out the plug on the mini-fridge to silence it. Had a number of mini pillows with tucked in full size pillow cases. I would prefer a real pillow. The... More 

Helpful?
Thank mieczyslaw2015
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for your review. We are delighted to know you enjoyed our convenient location to everything in Downtown Lancaster! We will consider your suggestion for larger pillows in our Guest rooms. Our continental breakfast consists of several locally sourced items which some of our Guests enjoy when they stay here. Like you noted, there are several great restaurants within... More 

Hong Kong, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have a nice one night stay at this hotel recently, staff members are friendly, room is clean, bed is comfortable. Area that can be improved are the breakfast items, very limited and mainly cold items.

Helpful?
1 Thank CCM6666
Lori H, General Manager at The Hotel Lancaster, responded to this review

We are happy to know that you enjoyed your stay with us! Thank you for taking the time to post a review. We take pride in providing locally sourced items on our complimentary continental breakfast which many of our Guests enjoy. We look forward to having you visit us again soon! More 

Berkeley, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Passing through Lancaster and needed one overnight stay. The Hotel Lancaster was affordable and in a great location. The staff was super nice and even gave me a discount card for a restaurant across the street which was also great. Would recommend over other more expensive options in Lancaster. Great room, very clean. no complaints. Thank you!

Helpful?
1 Thank jackmoorhead
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for your kind review! We are happy to know that you enjoyed your stay. We look forward to seeing you the next time you are in our area. More 

Miami, Florida
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just spent two nights at the Lancaster for a wedding and found it comfortable, clean, and staffed by friendly personnel. The buffet breakfast was appropriate to this class of hotel with excellent yogurts, breads, boiled eggs, and fruits in a relaxing setting off the lobby. I used the exercise room which provided towels and water and was immaculate. The... More 

Helpful?
1 Thank Keramies13
Lori H, General Manager at The Hotel Lancaster, responded to this review

Thank you for your nice review! We are delighted to know that you enjoyed your stay here. Glad to know you enjoyed the Pequea Valley yogurt and breads from Ric's Bread that we serve for breakfast. They are delicious! We hope to see you again soon for your next visit to Lancaster. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental breakfast and our crisp newly designed and spacious rooms. Relax in our bright new lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. ... more   less 

Additional Information about The Hotel Lancaster

Address: 26 E Chestnut St, North Queen & Chestnut Streets, Lancaster, PA 17602-2702
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $116 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Hotel Lancaster 2.5*
Number of rooms: 134
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