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Comfort Inn Lancaster - Rockvale Outlets

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Comfort Inn Lancaster - Rockvale Outlets
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401 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Reviewed 2 days ago NEW

In response to a Nov 6, 2016, review mentioning no curtains, we, too, wanted a heavier shade or drapes that closed, as our shade was barely opaque, and we were on the first floor. Imagine my chagrin in the morning when I mentioned this to the manager, and was shown the room darkening shade which I had neglected to look...

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Helpful?
Thank Adrienne O
Brooklyn, NY
Reviewed 2 weeks ago

We had stayed here once before when it was a Holiday Inn. You would think being so close to Lincoln Highway, that it would be noisy. Absolutely not!! It was very quiet and peaceful. You wouldnt know that there was a business highway close by. The room was wonderful. The king size bed was amazing!! Plenty of Pillows. Everything was...

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Helpful?
Thank sunsetpark815
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We appreciate your positive feedback about our hotel. We take pride in catering to our guests' needs the best way we can. We hope to see you again soon!

Tel Aviv, Israel
Reviewed 4 weeks ago

excellent for a motel. location: can't be better as is located in the midlle of rockvale outet. nice and well kept clean motel. even breakfast is served any morning. it was the best choice for our purpose, which was visiting the amish area and shopping.

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Helpful?
Thank kim m
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We are delighted to hear you enjoyed our hotel. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Lancaster and a very strategic location that brings our guests just a few minutes away from must-see attractions such as Sight and Sound...

Clinton, Maryland
Reviewed December 7, 2016 via mobile

My wife and I love going to Lancaster. We have stayed at different hotels but thought why not stay where everything is. We found Comfort Inn at the Rockvale Outlets and it was a great hotel. All the hotels in the area were pricier and we saw this one was $104, and so we booked. The hotel has ample parking,...

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Helpful?
Thank Dave_Naug12
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to submit this Trip Advisor survey, we certainly value your feedback. So happy to hear you were able to enjoy the comforts of your room and the location. We hope to have you as our guest in the near future!

Paris
Reviewed November 30, 2016 via mobile

I had chosen this hotel because of its proximity to the American Music Theatre. And it was perfectly located in this regard - only a 5 minutes walk away. There were several nice chain restaurants in walking distance as well. When I arrived to the hotel in the evening, they gave me room 214. There was a terrible musty smell!...

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Helpful?
Thank tinch1968
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We truly appreciate your thoughtful take on the Comfort Inn, Rockvale. We are committed to consistently excellent service and throughout. While it appears that we hit the mark in many areas, we will certainly address the shortcoming you noted in your first room.

La Porte, Texas
Reviewed November 13, 2016 via mobile

Great computer and great entry. Staff was only one person for a busy night. A plus was there were people from everywhere, to include a German couple who comes every year. Good conversation, but short on staff. Major Dan will pass unless they staff better.

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Thank 173rdtheherdfoun2016
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that you will not be returning . If there is anything I can do to help you please contact me anytime.

Reviewed November 12, 2016 via mobile

Everything was great outstanding room and a great breakfast The beds were very comfortable the service was superb The breakfast had scrambled eggs sausage etc they want me to say more but I don't have any more to say

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Thank Edward S
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope you’ll visit us again in the future!

Colonie, New York
Reviewed November 7, 2016

I stay here roughly 1x a year going outlet shopping with a friend. Was so impressed with how comfortable the room was I had to write a review. Whatever brand of mattress they use, I want to get for my house-super comfy (and high up!) along with all the other bedding. Very clean. Staff friendly and a decent free breakfast...

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Helpful?
Thank Jennifer M
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

We are so happy to hear of your wonderful experience while staying with us and hope you return soon so you may have more time to enjoy our location and many amenities!

Reviewed November 6, 2016 via mobile

Perfectly fine hotel. We stayed and had no complaints. Nice breakfast in the morning. My only suggestion would be actual curtains for the window - all there was was a shade and the light comes through it.

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1Thank Emilyksw
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Reviewed November 5, 2016

My husband and I traveled to Lancaster to go to the Sight and Sound Theatre on Nov. 4th. It is a short distance from the theatre and very easy to locate. The room was clean and the bed (king size) was very comfortable. The bath tub should have a grab bar in the tub for safety as the tub can...

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Helpful?
Thank Denise R
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thanks for your detailed review of your recent experience at the Comfort Inn, Rockvale. We appreciate your feedback, and we're glad that you enjoyed your stay with us. We hope to have the opportunity to serve you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. ... more   less 

Additional Information about Comfort Inn Lancaster - Rockvale Outlets

Address: 24 S Willowdale Dr, Lancaster, PA 17602-1470 (Formerly Holiday Inn Express Lancaster - Rockvale Outlets)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $74 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster - Rockvale Outlets 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Hotel Style:
#13 Family Hotel in Lancaster
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Lancaster - Rockvale Outlets staff and other travelers.
4 questions
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2 months ago
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Questions? Get answers from Comfort Inn Lancaster - Rockvale Outlets staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring a watch to know what time it is when eating breakfast!”
 of 5 bubbles F9942SUdeniser, Nov 5, 2016 | Read review
“Don't stay here”
 of 5 bubbles 452dong, Oct 25, 2016 | Read review
“Upper floors are always quieter.”
 of 5 bubbles Maggie977, Sep 16, 2016 | Read review
“easy accessibility”
 of 5 bubbles andysA2800JH, Sep 4, 2016 | Read review
“Definitely check for deals when booking thru Trip Advisor.”
 of 5 bubbles jaetomso, Aug 29, 2016 | Read review
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