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Comfort Inn Lancaster - Rockvale Outlets

Booking.com$80*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Comfort Inn Lancaster - Rockvale Outlets
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423 Reviews from our TripAdvisor Community

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Showing 416: English reviews
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Rome
Reviewed yesterday NEW

The staff was extremely helpful from check-in to check-out, especially the front desk and breakfast area staff. It's very close to Sight & Sound Theater and in the middle of an outlet mall. What more could you ask for!

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Helpful?
Thank Mary M
Jackson, New Jersey
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

If you're looking for a clean, comfortable, reasonably priced place to stay, this is it! Plus they give you FREE breakfast and it's a real breakfast. Not just danish and coffee...eggs, sausage, bacon, etc., etc. Comfortable bed, plenty of pillows (two soft and two firm), free wifi, coffee pot and refrigerator in room, hair dryer. A superb value!!!

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Helpful?
2Thank Nancy O
About Hotel's Favorite Review
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your evaluation our hotel and the perfect score. Your feedback is valuable and we sincerely appreciate that you have taken the time to share your thoughts with us. Our goal is to exceed the expectations of our guests and we hope to have the opportunity to do so again!

Queensbury, New York
Reviewed 2 days ago NEW

Excellent property with good hot breakfast. Superior staff especially Blanca and Diana!!!! People, don't forget to tip the staff they work VERY hard to make our visits GREAT!!! Right on the edge of Amish country. Outdoor pool opens Memorial weekend.

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Helpful?
Thank foxbrookcows
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. Our goal is to exceed our guests expectations by providing you with exceptional service and value. With our many complimentary amenities such as a, Full Hot Breakfast, Free Wi-Fi and Business Center, guests can...

Wellandport, Ontario
Reviewed 1 week ago

We came with a bus tour and stayed here for a number of days in November 2016. Our room was spacious and clean. In fact, the hotel was in great condition. The breakfast had a good variety of choices and was plentiful. The staff was pleasant and helpful. Close enough to so many places to shop, we could walk. Even...

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Helpful?
Thank ConnieKiers
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your kind words. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Lancaster and a very strategic location that brings our guests just a few minutes away from must-see attractions such as Sight and Sound Theater, American Music...

Fort White, Florida
Reviewed 2 weeks ago via mobile

This is a very good hotel when visiting the Amish area. It is close to most everything and the hotel is very well run. The location allows easy drives to the farms in the area and the great markets and local restaurants. We stayed four nights and everything was excellent. Great rates, staff and rooms.

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Helpful?
Thank Skip C
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to share your feedback regarding your recent experience at our hotel. We are glad that you enjoyed your time with us and we very much look forward to welcome you back soon so that we can exceed your expectations!

Bradenton, Florida
Reviewed 2 weeks ago via mobile

I would stay here again. Centrally located with outlets across the driveway and all of the picturesque Lancaster county within easy drives. Good breakfast and comfortable bed. Smallest bathrooms i have seen, but i would overlook that for the convenience. Innovative reading lights over beds.

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Helpful?
Thank Queeniereads
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to submit this Trip Advisor survey, we certainly value your feedback. So happy to hear you were able to enjoy the comforts of your room and the location of the Comfort Inn, Rockvale. We hope to have you as our guest in the near future!

Brooklyn, New York
Reviewed 4 weeks ago via mobile

Clean, super comfy beds, very friendly staff, average breakfast you find everywhere, great location, loud ac only negative, easy parking, Chick Filet across the street big plus, great prices especially on weekends.

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Helpful?
Thank Joe412
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to share your stay with us. We are certainly happy to hear you enjoyed your stay and hope you return again soon!

Reviewed 4 weeks ago

My father and I stayed here 2 nights for our trip to Amish country and overall we were satified with our stay. Some of the positives of the hotel include the overall cleanliness, the room (especially the beds, very comfortable) and the location to restaurants, shops, and the Amish countryside. Some areas of improvement would be the breakfast that is...

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Helpful?
1Thank Brant T
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thanks for your detailed review of your recent experience at the Comfort Inn, Rockvale. We appreciate your feedback, and we're glad that you enjoyed your stay with us. We hope to have the opportunity to serve you again soon.

Hammonton, New Jersey
Reviewed 5 weeks ago

We had no a pleasant stay here. The place was clean and the people were warm and friendly. We had an issue with our towels and the front desk took care of it with out and problems. The only compliant would be the dining area for breakfast was a bit too small and crowded. Other then that it was perfect.

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Helpful?
Thank thebrinings
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Washington DC, District of Columbia
Reviewed April 17, 2017

My sister-in-law and I meet here twice a year for a shopping and visiting trip. This hotel has been great for us and it was always our first choice. We've stayed here at least 25+ times in the past 15 years. The hotel is always clean, the employees are very nice, friendly and accommodating -- if an early check in...

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Helpful?
Thank CennaLee
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Wow! Thank you for a perfect score, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service exceeded your expectations. We look forward to welcoming you back in the near future.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. ... more   less 

Additional Information about Comfort Inn Lancaster - Rockvale Outlets

Address: 24 S Willowdale Dr, Lancaster, PA 17602-1470 (Formerly Holiday Inn Express Lancaster - Rockvale Outlets)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $90 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster - Rockvale Outlets 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Hotel Style:
#13 Family Hotel in Lancaster
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Lancaster - Rockvale Outlets staff and other travelers.
4 questions
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Newport, Rhode Island
6 months ago
Beverly, New Jersey
9 months ago
8 months ago

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Questions? Get answers from Comfort Inn Lancaster - Rockvale Outlets staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Inside rooms looks at pool outside rooms view not so great ROOMS are good though.”
foxbrookcows, 2 days ago | Read review
“We were on the first floor only because the 2nd floor was having carpeting replaced, but it was just fine.”
NancyO233, 4 weeks ago | Read review
“If you have anyone with mobility issues, i.e. elderly make sure to ask for a room near the elevator if on second floor. There is only one.”
0brantt, 4 weeks ago | Read review
“for summer travel, poolside rooms would be a plus so that guests can be at the pool in seconds.”
CennaLee, Apr 17, 2017 | Read review
“My husband uses a cane, so we always request room #214, near the elevator.”
mcbook11, Apr 7, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$80* /night
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Travelocity$80
Priceline$80
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Prices are for 1 room, 2 adults
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