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DoubleTree Resort by Hilton Hotel Lancaster

1,726 reviews
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Traveler (187)
Room & Suite (50)
Pool & Beach (32)
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Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“double tree”(108 reviews)
“willow valley”(99 reviews)
“water playground”(56 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,726)Write a Review
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All reviewsdouble treewillow valleywater playgroundcookiesthe palm courthole golf coursepool areadutch wonderlandindoor waterparkbreakfast buffetgreat for kidswhirlpool tubbeautiful hotelwedding receptionrooms were cleanupon checkhotel restaurant
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331 - 335 of 1,712 reviews
Reviewed October 1, 2016

Not offered a cookie at check in...what this chain is known for! Room service order was incorrect...twice. Service in the cafe was terrible for breakfast. On the bright side housekeeping was excellent!More

Review collected in partnership with DoubleTree by Hilton
1  Thank kathleenr485
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded October 3, 2016

kathleenr485, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. I apologize that you did...More

Reviewed September 29, 2016

There for a reunion weekend. All services great except the food. Key words, no taste. Mexican food is to taste authentic. A banquet dinner is not know to be of exceptional quality, but if you order a beef dinner meal, I think it should be...More

Review collected in partnership with DoubleTree by Hilton
Thank joseph h
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded September 30, 2016

joseph h, Thank you for sharing your experience, and for choosing to stay with us for your reunion weekend. We strive to provide our events with tasty dishes, and I apologize that you did not enjoy your meal at your banquet. I will pass your...More

Reviewed September 28, 2016

It was very quite and relaxing and very clean just a little expensive I wish that they would have more deals for there hotel stays so people can afford to stay at this hotel. they need to upgrade some of there rooms.More

Thank tonya1777
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded September 29, 2016

tonya1777, Thank you for sharing your experience, and for choosing to stay with us. We are in the planning process of a property renovation which is set to begin in 2017. This renovation will bring new life to the property and the guest rooms, and...More

Reviewed September 27, 2016 via mobile

We booked our room at the Double Tree for $149 and saw that to stay two nights, the rate increased to $205. We chose to book for one night and see if we could get a better rate upon check-in for the extra night. From...More

Thank kaycimbrazell
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded September 28, 2016

kaycimbrazell, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay due to availability and your...More

Reviewed September 27, 2016

Double Tree Lancaster, PA This Hotel is a high end quality establishment. My Spouse and I recently attended a conference. Rooms were clean. Service was very good. Dining Room served quality food. Staff was friendly, courteous and professional.

Review collected in partnership with DoubleTree by Hilton
Thank Robert Z
Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded September 29, 2016

Robert Z, Thank you for sharing our experience, and for choosing to stay with us for your conference. I am happy that you enjoyed everything during your stay, and hope you will return and visit with us again! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf course
Heated pool
Indoor pool
Details
Price range
$134 - $228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$134 - $228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (187)
Room & Suite (50)
Pool & Beach (32)
Dining (9)
Business Center & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
kpeterson1716
October 14, 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
At check in, a hold will be placed on your credit card for the total amount of your stay plus $25.00 per night for incidentals. If you have any questions please call us directly at 717-464-2711.
0
Votes
Staiebomb
October 3, 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
Winter Hours: August 27th Through Memorial Day Monday-Thursday 9AM-12PM & 4PM-9PM *Blue Slide Open 4PM-9PM Friday 9AM-9PM *Blue Slide Open 4pm-9pm Saturday 9AM-9PM *Blue Slide hours same as water playground... More
0
Votes
Misch1970
July 25, 2017|
AnswerShow all 7 answers
Response from DoubleTreeLancaster | Property representative |
Our Family room, which has 2 Queens with a Sofa Pull Out accommodates up to 6 guests. It is one large room without a separation. It is around 377 square feet. We hope this helps!
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Room Tips
"All rooms are fine!"
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"Not sure because my room was dirty."
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"Ask for a room that faces the golf course."
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"If you are HHonors, the 5th floor is for you. We liked room 5020."
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