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    DoubleTree Resort by Hilton Hotel Lancaster

    2400 Willow Street Pike, Lancaster, PA 17602-4849
    +1 855-605-0318
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    12/4/2017 12/5/2017
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    Traveler (179)
    Room & Suite (39)
    Pool & Beach (29)
    Country Inn & Suites By Carlson, Lancaster (Amish Country)
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    Overview
    • Excellent56%
    • Very good27%
    • Average12%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “double tree” (107 reviews)
    “willow valley” (98 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree Resort by Hilton Hotel Lancaster
    Special Offer: Double Points,Every Stay
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (1,683)
    There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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    31 - 35 of 1,669 reviews

    Reviewed October 7, 2017

    I’m a Hilton gold member but when I checked in and requested an upgrade I was not given one. Room felt dingy although it was clean. I would have appreciated a light blanket in the room. Breakfast was fineMore

    Review collected in partnership with DoubleTree by Hilton
    1  Thank 999Bruce
    Response from DoryHK, General Manager at DoubleTree Resort by Hilton Hotel LancasterResponded October 8, 2017

    999Bruce, Thank you for sharing you experience and choosing to stay with us. I apologize an upgrade was not available during your visit. We value each and every Hilton Honors guest and appreciate your business. We are in the final planning of a room renovation...More

    Reviewed October 7, 2017

    I stayed here on business and found the hotel to be nice in appearance but the water was so gross. Hopefully they do something to correct it soon cause it's bad. I hope they aren't using tap water in food or drink prep cause it...More

    2  Thank Shaun R
    Response from DoryHK, General Manager at DoubleTree Resort by Hilton Hotel LancasterResponded October 8, 2017

    Shaun R, Thank you for your recent stay and taking the time to provide this feedback. We apologize for the water problem during your visit. An unexpected water line break occurred at the construction site next door that caused a water shut off to the...More

    Reviewed October 6, 2017

    Look no further, this hotel is an exceptional value with great comforts! I was greeted with a great smile and a warm cookie upon checkin! Great staff and quiet room! The beds were also very comfy with pillow top mattress!More

    Review collected in partnership with DoubleTree by Hilton
    Thank eddie645
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded October 9, 2017

    eddie645, Thank you for sharing your excellent experience, and for choosing to stay with us. We are happy you enjoyed your stay, and the warm DoubleTree cookie at check in! We hope you will return and visit with us again soon! Emily Drennen :: edrennen@willowval.com...More

    Reviewed October 4, 2017 via mobile

    Nice rooms, good part of town. Very helpful front desk. Even tho a loud wedding party was at the hotel, personnel ensured they ended at 10. Breakfast was very good, was given a discount. Nice pool and hot tub. They have a small indoor water...More

    Thank slocumdave
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded October 5, 2017

    slocumdave, Thank you for sharing your experience, and for choosing to stay with us. We are happy you enjoyed your stay, and hope you will return and visit with us again the next time you are in the Lancaster area! Emily Drennen :: edrennen@willowval.com ::...More

    Reviewed October 4, 2017

    What I liked about his hotel is the rooms and the bed where comfortable. It was quite and I got a good nights sleep. The staff was not all that friendly or helpful to find my room. I couldn't quite sure find where to park...More

    1  Thank billyquiz2017
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded October 5, 2017

    billyquiz2017, Thank you for sharing your experience, and for choosing to stay with us. I apologize that the treadmills were not working during your stay, and that you did not receive the warm welcome we strive to provide each guest upon arrival. I will bring...More

    Country Inn & Suites By Carlson, Lancaster (Amish Country)
    1,187 reviews
    #6 of 40 hotels in Lancaster
    4.4 mi
     
    Country Inn of Lancaster
    420 reviews
    #17 of 40 hotels in Lancaster
    4.0 mi
     
    Lancaster Arts Hotel
    977 reviews
    #4 of 40 hotels in Lancaster
    4.0 mi
     
    Hampton Inn Lancaster
    820 reviews
    #5 of 40 hotels in Lancaster
    4.6 mi
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $121 - $227 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Lancaster
    • #6 Family Hotel in Lancaster
    • #14 Romantic Hotel in Lancaster
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 185
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Hilton Hotels Direct, Prestigia, Booking.com, Hotwire, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
    • Also Known As
    • Doubletree Resort By Hilton, Lancaster Hotel Lancaster
    Add Photo Photos
    Traveler (179)
    Room & Suite (39)
    Pool & Beach (29)
    Dining (7)
    Hotel & Grounds (167)
    Business Center & Event Rooms (8)
    Bathroom (7)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Country Inn of Lancaster
    420 reviews
    4.04 miles away
     
    Hampton Inn Lancaster
    820 reviews
    4.57 miles away
     
    Lancaster Arts Hotel
    977 reviews
    3.98 miles away
     
    Country Inn & Suites By Carlson, Lancaster (Amish Country)
    1,187 reviews
    4.42 miles away
     
    Nearby Restaurants
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    Wasabi Japanese Restaurant
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    .72 miles away
    Nearby Attractions
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    40 reviews
    1.65 miles away
    Shenk's Ferry Wildflower preserve
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    Fulton Theatre
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    Ask a question
    Questions & Answers
    kpeterson1716
    October 14, 2017|
    AnswerShow all 6 answers
    Response from DoubleTreeLancaster | Property representative |
    At check in, a hold will be placed on your credit card for the total amount of your stay plus $25.00 per night for incidentals. If you have any questions please call us directly at 717-464-2711.
    0
    Votes
    Staiebomb
    October 3, 2017|
    AnswerShow all 6 answers
    Response from DoubleTreeLancaster | Property representative |
    Winter Hours: August 27th Through Memorial Day Monday-Thursday 9AM-12PM & 4PM-9PM *Blue Slide Open 4PM-9PM Friday 9AM-9PM *Blue Slide Open 4pm-9pm Saturday 9AM-9PM *Blue Slide hours same as water playground... More
    0
    Votes
    Misch1970
    July 25, 2017|
    AnswerShow all 7 answers
    Response from DoubleTreeLancaster | Property representative |
    Our Family room, which has 2 Queens with a Sofa Pull Out accommodates up to 6 guests. It is one large room without a separation. It is around 377 square feet. We hope this helps!
    1
    Vote
    Room Tips
    "Not sure because my room was dirty."
    Read review
    "Ask for a room that faces the golf course."
    Read review
    "If you are HHonors, the 5th floor is for you. We liked room 5020."
    Read review
    "Ask for near the front elevator if you have mobility issues or lots of luggage."
    Read review
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