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DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
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1,394 Reviews from our TripAdvisor Community

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Showing 1,381: English reviews
Middletown, Pannsylvania, USA
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There for a reunion weekend. All services great except the food. Key words, no taste. Mexican food is to taste authentic. A banquet dinner is not know to be of exceptional quality, but if you order a beef dinner meal, I think it should be eaten. Not fought over to cut it or have to chew the life out of... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank joseph h
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

joseph h, Thank you for sharing your experience, and for choosing to stay with us for your reunion weekend. We strive to provide our events with tasty dishes, and I apologize that you did not enjoy your meal at your banquet. I will pass your feedback onto our executive chef and food & beverage manager so we can learn from... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It was very quite and relaxing and very clean just a little expensive I wish that they would have more deals for there hotel stays so people can afford to stay at this hotel. they need to upgrade some of there rooms.

Helpful?
Thank tonya1777
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

tonya1777, Thank you for sharing your experience, and for choosing to stay with us. We are in the planning process of a property renovation which is set to begin in 2017. This renovation will bring new life to the property and the guest rooms, and I am very excited for the process to begin! I hope you will return and... More 

Lugoff, SC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We booked our room at the Double Tree for $149 and saw that to stay two nights, the rate increased to $205. We chose to book for one night and see if we could get a better rate upon check-in for the extra night. From the get-go the lady seemed exasperated and bothered that I asked where the restroom was.... More 

Helpful?
Thank kaycimbrazell
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

kaycimbrazell, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay due to availability and your bathroom not being cleaned to the high standards we set for ourselves. I will be... More 

Turtle Creek, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Double Tree Lancaster, PA This Hotel is a high end quality establishment. My Spouse and I recently attended a conference. Rooms were clean. Service was very good. Dining Room served quality food. Staff was friendly, courteous and professional.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert Z
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Robert Z, Thank you for sharing our experience, and for choosing to stay with us for your conference. I am happy that you enjoyed everything during your stay, and hope you will return and visit with us again! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Lebanon, Pennsylvania
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this resort for a reunion. The facility and the grounds surrounding it were beautiful. Everything was immaculate. The staff could not have been more pleasant and helpful. They provided us with fresh coffee any time we asked, helped with connecting to the internet and always were friendly no matter how many times they were asked similar questions... More 

Helpful?
Thank Susan52999
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Susan52999, Thank you for sharing your great experience, and for choosing to stay with us for your reunion. I am happy that you enjoyed your stay, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Delaware
Level Contributor
262 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here again for a conference. Check in easy, room clean and area very quiet. Room had everything needed, did not see any signs of wear and other issues written in previous reviews. Used fitness center, met my needs. Would recommend and return.

Helpful?
Thank cvandenbraak
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

cvandenbraak, Thank you for sharing your great experience, and for choosing to stay with us for your conference. I am happy that you enjoyed your stay, and hope you will return and visit with us again! Emily Drennen :: edrennen@willowval.com :: Guest Relations More 

Nazareth, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel and staff are above 5 star! I was a long stay guest for months and have never felt so comfortable, secure and welcome! The hotel was clean, and welcoming. All of my needs were met above and beyond my expectations! I look forward to my return.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary F
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Mary F, Thank you for taking the time to share your great experience, and for choosing to stay with us. I am very happy that we were able to exceed your expectations, and give you a great stay! We hope you will return and visit with us again! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Richfield, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have tried the others, but i will only stay at the Doubletree. This place is great and the staff is as well great. I have recommended the Doubletree to many others and will continue to send people there. And all my future stays will be with them as well. I travel allot for bussiness, but i enjoy my travels... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ronald M
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Ronald M, Thank you for sharing your great experiences, and for choosing to stay with us during your business travels. I am happy that you always enjoy your stay, and we look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Doubletree in our visit to Dutch Wonderland, FYI, don't recommend Dutch when PA starts school, no one working rides and concessions. You enter to a nice lobby, with friendly staff. Marie at front desk, gave us our keys and yummy warm cookies. I was grateful that she was able to switch our room to a higher... More 

Helpful?
Thank Chris M
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Chris M, Thank you for taking the time to share your experience, and for choosing to stay with us. I appreciate your feedback, as it provides valuable insight into improvements we can make to be better for our guests. I will make sure your suggestions are reviewed by our general manager, and she can use them to help us make... More 

Hudson, New York
Level Contributor
197 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't think Paris Hilton would like it at this Hotel.; The place is run down, the carpets have stains on them, info booklet in the room had some sort of sticky stuff in it when I tried to open it. The corners of the bathroom needed some attention, the wall paper was pealing in the bathroom. The vacuum must... More 

Helpful?
Thank tilefish
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

tilefish, Thank you for taking the time to share your experience about your recent stay at our hotel. I appreciate your feedback, as it provides valuable insight we can learn from and make improvements upon. I apologize that your room was not cleaned to the high standards we set for ourselves, and I will make sure that our housekeeping manager... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $131 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotwire, Hotels.com, Priceline, Odigeo, TripOnline SA and Jetsetter so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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