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DoubleTree Resort by Hilton Hotel Lancaster

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DoubleTree Resort by Hilton Hotel Lancaster
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1,363 Reviews from our TripAdvisor Community

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Showing 1,350: English reviews
Franklin Square, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The experience for this hotel was good. They have a great mini water park for the kids, which was a huge deal breaker for us to stay there. Check in and out without any problem. Highly recommend this place if you have little kids.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank joannae24
Egg Harbor Township, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Family of 4 traveling to the area for the 1st time. Close to shopping the Tanger Outlets. Soccer game at Donegal High School, followed by a day at Hershey Park. Hotel Buffet had a good selection of items for breakfast. Omelets made to order were delicious. Pool and hot tub were relaxing and clean. Rooms were clean and had alternate... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank _cnbmom
New York, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's worth it to stay here if you're going to Dutch Wonderland because they have an indoor pool and water park. It rained one day during our stay, but the day was not a washout because of the pool and water park. It's a little further out from DW, but well worth it. The staff is friendly, the place if... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Yui C
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Yui C, I am sorry to hear that it rained during your stay, but am happy to hear that the pool and water playground allowed you to still have a wonderful day! I am glad that you enjoyed everything about the property, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Greenvale, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We loved the hotel and our room. Bed was very comfortable. Kids absolutely loved the pool and the waterpark. The only thing we didn't like was the restaurant. Breakfast selection was aweful. Also, not a big deal but there were no toiletries provided. Just soap. However, when we called the front desk they brought us the shampoo very quickly.

Helpful?
Thank tgdc02
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

tgdc02, Thank you for sharing your experience, and for choosing to stay with us. I am happy to hear your loved your accommodations and had fun at the indoor water playground. I will make sure to pass your breakfast experience to our restaurant as we are always looking for ways to improve for our guests. I hope you will return... More 

New Tripoli, Pennsylvania
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay here with our 2 and 4 year old grandchildren. Water park was a lot of fun, breakfast was good. The bathroom could've been a little cleaner, just didn't look like it was cleaned thoroughly; however, everything else in the room and the rest of the hotel was OK. Would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judy H
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Judy H, Thank you for sharing your enjoyable experience with us. I am happy that you had a great time at our water playground, and look forward to seeing you and your grandchildren in the future! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Chesterfield, Virginia, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This is the only hotel I stay at when I visit Lancaster. Nice, clean with comfortable beds. Staff is very friendly too. The breakfast in the resturant is really good. I don't go to Lancaster if this hotel has no vacancy.

Helpful?
Thank Glenda C
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Glenda C. Thank you for sharing your great experience, and for choosing to stay with us every time you visit the Lancaster area! I am happy that you enjoy everything our property has to offer, and hope to see you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations More 

Chesterfield, Virginia, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I always stay at this hotel when I visit Lancaster. It is very neat and clean. The food in the resturant is really good too. The staff is extremely friendly. I don't come to Lancaster if there's no vacancy at this hotel.

Helpful?
Thank Glenda C
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Glenda C. Thank you for sharing your great experience, and for choosing to stay with us every time you visit the Lancaster area. I am happy that you always enjoy your stay, and look forward to seeing you again the next time you are in the Lancaster area! Emily Drennen :: edrennen@willowval.com :: Guest Relations More 

2 reviews
4 of 5 stars Reviewed 1 week ago

we stayed one night there, the beds were pretty supportive for heavy (over 250lbs) people, average cleanliness through out. the boys 7 and 1.5 had a blast in the very kids oriented indoor pool area (except the pool sides could use a upgrade to more anti slip surface). the breakfast was so so, the pancakes were way too rubbery.

Helpful?
Thank Alan W
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Alan W, Thank you for sharing your experience, and for choosing to stay with us. I am happy that you enjoyed your stay, and that your boys had a wonderful time in our indoor water playground. I will make sure to pass your breakfast experience onto our restaurant manager, and hope you will return and visit with us again soon!... More 

East Northport, NY, United States
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is redone and quite clean The staff was dismissive from the moment we checked in. I had my 3 kids and was given no direction or assistance when we checked in with all our bags. There were 3 people at the check-in counter and two people ahead of us. 2 of the staff were not assisting, even though... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anthony D
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Anthony D, Thank you for sharing your experience, and for choosing to stay with us. We strive to provide each guest with great experiences, and with a "home away from home" feeling, and I apologize that this was not your experience. I will make sure your feedback is brought to the attention of our general manager so we can ensure... More 

Brooklyn, NY, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff courteous, kind, and professional. Lots of activities to do on-site like pool, fitness center, basketball, tennis, arts and crafts, and golfing. Rooms spacious and clean with comfortable beds and pillows. The complimentary coffee, newspaper, and cookies are a huge treat. Loved that they had a laundry room on the premises since we had to change at least 2-3 times... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mabel C
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Mabel C, Thank you for sharing your wonderful experience, and for choosing to stay with us. I am happy that you enjoyed your stay, and that you were able to enjoy everything our property has to offer. We hope you will return and visit with us again the next time you are in the Lancaster area! Emily Drennen :: Edrennen@willowval.com... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $131 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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