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Tru by Hilton Lancaster East

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Traveler (41)
Room & Suite (36)
Dining (16)
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Overview
  • Excellent48%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible3%
Travelers talk about
“bagels”(27 reviews)
“new concept”(9 reviews)
“modern hotel”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Tru by Hilton Lancaster East
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Tru by Hilton Lancaster East
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (236)
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233 results
Traveler rating
107
62
36
20
8
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LanguageEnglish
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107
62
36
20
8
Show reviews that mention
All reviewsbagelsnew conceptmodern hotelsalt water poolfoosball tablehuge tvbody washhard boiled eggsshampoo and conditionerrooms are smallstand up showercoffee maker in the roomlarge walk in showerbusiness travelfree breakfastlobby areabreakfast bar
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1 - 5 of 233 reviews
Reviewed yesterday via mobile

This was a family of 4 trip to Dutch Wonderland. 2 adults, a 5 1/2 yr old boy and an 8 month old. Our stay was great. We loved all the outlets in the room as well as all over the lobby. There are no...More

Thank Ashley K
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded today

Hi Ashley K., Wow, this is a such a nice review and it means a lot to us that you took the time to share your experience with us, and the TripAdvisor community! We cannot say how much we TRUly appreciate your kind words about...More

Hotel's Favorite
Reviewed 2 weeks ago via mobile

I wasn’t sure what to expect but I absolutely LOVED this new concept by Hilton. We had so much fun in the lobby playing games as a family. We enjoyed eating our dinner & playing trivia just as a family. We retired to our rooms...More

Thank AngyB_75
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded 2 weeks ago

Hi AngyB_75, Wow, this is a such a nice review and it means a lot to us that you took the time to share your experience with us, and the TripAdvisor community! We cannot say how much we TRUly appreciate your kind words! We love...More

Reviewed yesterday

This is a new hotel in the Lancaster area. Pros: new hotel with technological advantages and nice staff. Colors were bright, fresh, and inviting. No carpet on the room floor which is an advantage. Cons: small rooms, construction was below average.More

Thank ronni l
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded today

Hi ronni l, Thank you for sharing your recent stay with us! As a new brand we welcome feedback as we are always looking for ways to improve! I will be sure to share your feedback with our team. Once again thank you for staying...More

Reviewed 2 days ago

This hotel is located in a great area. Restaurants, shopping, and family entertainment nearby. Texas Roadhouse, IHOP, Apple bees directly across the street. 2 Minute walk. A Longhorn Steakhouse is being built next door to this hotel. There is a small family amusement park, and...More

Review collected in partnership with Tru by Hilton
Thank Kamilah A
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded yesterday

Hi Kamilah A, Thank you for staying with us and thank you for taking the time to review your recent stay! We are lucky to be in such a great location, our neighbors are fabulous! We will be sure to share your review with our...More

Reviewed 3 days ago

Tru is a very modern hotel. The rooms are very nice, the beds are very comfortable, and the whole hotel is clean! I like the large tv in the room. Their breakfast is good, especially with the addition of eggs to the menu. Overall, an...More

Review collected in partnership with Tru by Hilton
Thank 888richn
Response from Kari F, Manager at Tru by Hilton Lancaster EastResponded yesterday

Hi 888richn, Wow, this is a such a nice review and it means a lot to us that you took the time to share your experience with us, and the TripAdvisor community! We cannot say how much we TRUly appreciate your kind words! We love...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$140 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$140 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (41)
Room & Suite (36)
Dining (16)
Pool & Beach (1)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
foodieg982
March 12, 2018|
AnswerShow all 9 answers
Response from Terri K | Reviewed this property |
Yes there are!
1
Vote
3Carter
August 22, 2017|
AnswerShow all 7 answers
Response from Kari F | Property representative |
Hi 3Carter, The pool is open and ready for use! We will have pictures on our website soon. We hope to host you on your next trip to Lancaster!
0
Votes
onu19745941
August 1, 2017|
AnswerShow all 7 answers
Response from Kari F | Property representative |
Hi Onu19745941, Lancaster's newest hotel, the Tru by Hilton is a whole new and unique hotel experience. Our hotel offers a complimentary deluxe continental breakfast that features a "Top It" bar. Our Top It breakfast... More
0
Votes
Room Tips
"Don't stay here."
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"Make sure to ask for a room on the back side of the hotel to avoid the noise all night from truck traffic on..."
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"Noise level was not bad anywhere in the hotel"
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"The higher the floor, the better the views of farmlands."
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