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Hilton Garden Inn Lancaster

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Hilton Garden Inn Lancaster
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610 Reviews from our TripAdvisor Community

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Showing 601: English reviews
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Reviewed yesterday NEWvia mobile

The hotel has a nice lobby and very nice bar area, although the hotel has an odd layout. The elevator is located quite a distance from the lobby. The rooms, however, are quite roomy. My room had vaulted ceilings and had a good working space. TV wasn't anything spectacular, but it did the job. Bathroom was a little tight, but...

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Helpful?
Thank Rick H
HOTEL’S FAVORITE REVIEW
Reviewed November 3, 2016 via mobile

Friendly staff and answered our questions about places to eat and tour around. Room was clean and nothing was needed. Breakfast was good also, but the cook needs to learn how to make an Omelet. He poured out 2 eggs and when they were WELL DONE he folded it over and put cheese on outside lol. I did not eat...

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Helpful?
Thank HairByCharles
About Hotel's Favorite Review
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We are so glad to hear your stay was "egg-cellent"! We are sorry to hear you were in a "cheesy" situation, but our Chefs are trained to put the cheese on the outside of the omelet to distinguish which omelet goes to which guest! We thank you for choosing to stay at the Hilton Garden Inn of Lancaster! We hope...

Boston, Massachusetts
Reviewed yesterday NEW

Rooms up to date, very friendly and helpful front the desk staff, and rooms are clean. The breakfast is average at best. Nice pool but very small gym/workout area. A nice convenient location to getc to points of interest.

Review collected in partnership with Hilton Garden Inn
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Thank U1258DB
Colleyville, Texas
Reviewed 2 days ago NEW

We stayed in room 224 and maid work room was right next store. They were very chatty and noisy and the door was constantly opening and closing. Breakfast not included. Seems like most boxed chain hotels offer complementary breakfast these days.

Review collected in partnership with Hilton Garden Inn
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Thank m c
Reviewed 2 days ago NEW

For the past four years we have travelled to Lancaster PA to compete in the local archery classic put on by Lancaster Archery Supply. We recently stayed at this location as the event was held at the Spooky Nook Sports Complex. This hotel made us feel right at home. They even collected and held packages for me until I arrived....

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Thank 608trinar
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We are so pleased to hear that you enjoyed your stay with us and that we exceeded your expectations! It is great to hear from our guests and we value your feedback greatly! We hope that the archery competition went well for you and your group and we genuinely look forward to having you stay with us in the future!

Greenwich, Connecticut
Reviewed 1 week ago

This Hilton Garden Inn is perfectly located to visit Franklyn and Marshall College as well the city of Lancaster. The staff is helpful and the the rooms well designed. The breakfast is very good but their are some excellent coffee shops in town - try them out.

Review collected in partnership with Hilton Garden Inn
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Thank John28lake
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review your stay with us! We're pleased to hear that you had a great experience! We hope you had fun exploring downtown Lancaster and experiencing all the great things our city has to offer! We look forward to having you stay again with us in the future!

Lancaster County, Pennsylvania
Reviewed 1 week ago via mobile

I stayed for New Year's Eve with my family. The indoor pool was nice. It's close to the mall and not too far from the activities downtown. The room was clean and the beds really comfortable. Breakfast was not included with the room.

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Thank Abigail M. P
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We appreciate you taking time to provide us with feedback on your stay at our hotel. We're pleased to hear that you enjoyed your visit and were able to explore the area and experience downtown Lancaster! We hope to have the opportunity to serve you again in the future!

Reviewed 1 week ago via mobile

I stayed at this location for close to a week for business. I would recommend the hotel based on my experience. I found the staff to be polite and helpful. I would like to acknowledge the housekeeping staff who make my room very comfortable. I did have an excellent hospitality cleaner by the name of Chandra. Please keep up the...

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Helpful?
Thank Mizz704
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us, and thank you for taking the time to provide us your feedback! Our staff strives to exceed your expectations with each stay, and we're so happy we were able to do that. We will make sure that Chandra is aware of your satisfaction with her service!

Bolingbrook, United States
Reviewed 2 weeks ago

Perfect location for my work in Lancaster, PA. Close to shopping and restaurants, quiet rooms on either of 2 floors, spread out and clean property with great pool and exercise room. I can highly recommend the site for the business man or family wanting a break!

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Helpful?
Thank Tom C
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're happy to hear that we were able to exceed your expectations and provide you with a pleasant stay! We appreciate you taking the time to provide us with feedback, and we are thrilled to hear that you would recommend us! We hope we can accomdate you again in the future!

Burke, Virginia
Reviewed 3 weeks ago

Weekend stay for Futsal Tournament. Expensive for the area but service was very good. Paying for breakfast is not worth it if you have time to go elsewhere. I would say the same for dinner. I had to request towels (4 person room/4 stayed) only 3 in room.

Review collected in partnership with Hilton Garden Inn
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Thank 892kellid
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Dr, Lancaster, PA 17601-6803
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $132 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Lancaster staff and other travelers.
6 questions
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East Hampton, New York
over a year ago
Gloversville, New York, USA
4 months ago
Jackson, New Jersey
5 months ago
East Hampton, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner rooms are spacious”
 of 5 bubbles bethsP6373CV, Nov 5, 2016 | Read review
“Quiet room on the second floor.”
 of 5 bubbles EscapePhilly, Aug 28, 2016 | Read review
“Don't stay here”
 of 5 bubbles fallslove, Apr 24, 2016 | Read review
“Get a deluxe room on the second floor; they have high vaulted ceilings which really make it feel more spacious.”
 of 5 bubbles zooch76, Mar 17, 2016 | Read review
“My colleagues and 1 were in 3 different rooms, all great! I had a corner room, 1st floor. Very quiet!”
 of 5 bubbles MommaSim, Mar 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question