We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Lancaster Marriott at Penn Square

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Lancaster Marriott at Penn Square
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

785 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 764: English reviews
Douglassville, Pennsylvania
Reviewed 2 weeks ago

The hotel went above and beyond with making our December visit a winter wonderland view in their lobby. The staff was friendly and eager to help. The pool was great. The room was nice. The lounge was delightful with awesome happy hour prices and excellent service.

 Report
Helpful?
Thank katinpa2016
NJ
Reviewed 2 weeks ago

I rarely post reviews regarding one-night stays in hotels as I feel that it is often unfair to judge a hotel based on such a short amount of time. However, there were so many negative aspects of my stay at the Lancaster Marriott at Penn Square that I had to write this review. I stayed there on New Years Eve...

 Report
Helpful?
Thank jbroder7
Adam S, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear jbroder7, Thank you for taking the time to share your comments regarding your recent stay at our hotel. I sincerely apologize for any inconvenience you experienced during your visit. I apologize for the issues that you experienced during your stay with us over the holiday. We do try to honor as many requests as we can for room types...

Washington DC, District of Columbia
Reviewed 3 weeks ago

Lancaster Marriott is a beautiful hotel, in a great location in Lancaster. Restaurants and shops in easy walking distance. Rooms are a good size and nicely appointed. I had a minor housekeeping issues during my stay (staff missed my room for a daily cleaning), but it was quickly remedied. Staff was very friendly and accommodating.

 Report
Helpful?
1Thank novicetraveler51
Carlisle, Pennsylvania
Reviewed 3 weeks ago

Went for an overnight getaway. Sky at the front desk was very helpful to get us a nice room and tell us about the nearby Lancaster central market. Parking valet was timely and friendly as gave us directions to self parking. Lobby was grand with beautiful Christmas decorations. Very close to shops and dining(Maison!). Concierge lounge was well staffed with...

 Report
Helpful?
1Thank panster
Pennsylvania
Reviewed 3 weeks ago via mobile

We stayed here one night in December after visiting The National Christmas Center. The hotel was decorated beautifully for Christmas. The room was immaculate and very comfortable. Every employee we came in contact with was helpful & friendly. We also had a bite to eat at the restaurant.... very good. Very nice quick stay.

 Report
Helpful?
1Thank Riwillcher
Tuscaloosa, Alabama
Reviewed 3 weeks ago

If every small city had a hotel like the Lancaster Marriott at Penn Square, downtowns would thrive. I'd assumed this would be just another convention hotel. I couldn't have been more pleasantly surprised. Even though 450 were attending a conference, the Marriott never felt less than a private club. To a person the staff was among the most attentive and...

 Report
Helpful?
Thank Alan B
Baltimore, Maryland
Reviewed 3 weeks ago

Jeffrey Brian Vest I booked this reservation a week out through the 800 #. I then called the hotel and spoke with Ciera and told her it was very important to me to honor a few requests upon arrival.. I thought everything was confirmed to find out that my reservation WAS NOT in the the system when I called a...

 Report
Helpful?
1Thank bvest2016
Adam S, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear bvest2016, Thank you for taking the time to share a review of your recent stay at the Lancaster Marriott at Penn Square. Please accept our sincere apology for any inconvenience or disappointment you experienced with regards to room requests and hot tub being out of order. We have shared your feedback with the appropriate teams to ensure any shortcomings...

Annandale, Virginia
Reviewed December 16, 2016

Very nice and helpful staff ... but this grand old building and hotel has not been kept up to standards. Some of the ugliest carpets ever seen grace the hallways heading to your room. The room is clean -- but the sheets and duvets are stained. Think you will get a little work done? Think again. This hotel CHARGES for...

 Report
Helpful?
2Thank SESNoVA
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear SESNoVA, Thank you for taking the time to share a review of your recent stay at the Lancaster Marriott at Penn Square. Please accept our sincere apology for any inconvenience or disappointment you experienced with regards the charge for internet or any areas of the hotel that did not meet your expectations. We have shared your feedback with the...

York, Pennsylvania
Reviewed December 13, 2016

Built on the site of the former Watt & Shand department store, the hotel is lovely. Attached is the Lancaster County Convention Center. The staff was friendly and accommodating. There is a rooftop nightclub/restaurant across the street, so ask for a room on the other side to avoid the noise. Take an elevator ride to the top floor to see...

 Report
Helpful?
Thank dzolin8
Reviewed December 11, 2016 via mobile

We really enjoyed our stay with family and friends. The room was immaculate and the hotel is centrally located to restaurants and nightlife so you can walk to most places. The holiday decorations were lovely. Only problem were the key cards. We had trouble with them in the elevator and hotel room. Otherwise, a lovely visit.

 Report
Helpful?
Thank Bernie A
Questions? Get answers from hotel staff and past guests. Ask a question

253 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (221)
Viewed
Dining (15)
Viewed
Room/Suite (45)
Viewed
View from Room (34)
Viewed
Hotel & Grounds (55)
Viewed
Bathroom (14)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (7)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Business Center/Function Rooms (8)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (8)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lancaster hotels
2.2 mi away
Eden Resort & Suites, BW Premier Collection
0.8 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#4 of 38 in Lancaster
860 reviews
0.2 mi away
The Hotel Lancaster
The Hotel Lancaster
#18 of 38 in Lancaster
293 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
DoubleTree Resort by Hilton Hotel Lancaster
6.1 mi away
Fulton Steamboat Inn
Fulton Steamboat Inn
#2 of 38 in Lancaster
1,805 reviews
3.3 mi away
Hilton Garden Inn Lancaster
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 

Additional Information about Lancaster Marriott at Penn Square

Address: 25 S Queen St, Lancaster, PA 17603-3918
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $155 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your Lancaster Marriott at Penn Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Lancaster Marriott at Penn Square staff and other travelers.
5 questions
Ask a question
Washington DC, District of Columbia
3 months ago
Hampstead, Maryland
over a year ago
Apollo, Pennsylvania
over a year ago
Apollo, Pennsylvania
over a year ago

See all questions (5)

Questions? Get answers from Lancaster Marriott at Penn Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on the side of the hotel opposite to the outdoor terrace restaurant/night club across the street.”
 of 5 bubbles dzolin8, Dec 13, 2016 | Read review
“High floors are quieter and offer nicer views of Lancaster”
  • Floor burned / melted leaving sharp edges next to bed
 of 5 bubbles TheGoodandBad, Nov 19, 2016 | Read review
“Request a room overlooking the city. I had a corner room which had an outstanding view.”
 of 5 bubbles JohnF762, Nov 1, 2016 | Read review
“Higher floor gives great view”
 of 5 bubbles KarstenSTh, Oct 23, 2016 | Read review
“Room 1619 is our favorite”
  • view out of room
 of 5 bubbles rogs568, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay