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Lancaster Marriott at Penn Square

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750 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Somerset, NJ
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We made a return visit for the Creating Keepsakes Convention in the convention center attached to the hotel. Was a bit late in booking our room at the convention rate but managed to get the last room available. This important as we are going up and downstairs lugging a lot of class materials and vendor floor purchases. Being Marriott Rewards... More 

Helpful?
Thank Backpackerwife
Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I visited Lancaster for a writing conference and had a wonderful time. Despite the large number of people checking in the process was quick and the clerk was very nice. My room had a gorgeous view and both of my room service orders were tasty and nicely packaged. The hotel is really close to lots of shopping and restaurants and... More 

Helpful?
Thank lindenavenue
West Greenwich, Rhode Island
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very pleased with my stay. Room was a little pricey for being in a small town. I would stay there again. Nice place to spend a weekend. You can walk to many restaurants and shops. It doesn't even feel like you're in Amish country.

Helpful?
Thank Vid C
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

While visiting Amish Country my husband and I and two other couples stayed here. Check in was very easy and we got an early check in no problem. Also got free wifi as we were reward members. We did have to pay for parking $18 but they allowed us to use the parking until 5:30 the next day so it... More 

Helpful?
Thank Geri K
Level Contributor
429 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was roomy with big windows and nice comfy shower. But.... When we checked in we expected free wifi as Marriott members. "No sir, can't find your number in the system, oh you enrolled overseas, sorry" this is from an international company. Anyway I found number to be told you would need a credit card as well. Done, wifi works.... More 

Helpful?
Thank rama1
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Rama1, Thank you for taking the time to share a review of your recent stay at the Lancaster Marriott at Penn Square. I sincerely apologize for any frustration or inconvenience you experienced as a result of the billing issue concerning your internet charge. We have reviewed all related procedures with our front desk team to ensure that this was... More 

New Jersey
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed overnight for a conference I attended here. The facility is expansive as it can accommodate several large meetings simultaneously. Par for the course with Marriott, clean rooms, nice comfy bed, lots of fluffy towels. The one part of the trip that stood out to me was the 24-hour room service available... excellent choices and not unreasonably priced!... More 

Helpful?
Thank marsbars10
New York City, New York
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I visited the Marriott for the mid-Atlantic barbershop chorus and quartet district competition. From the minute we got there things didn't go well. We had booked our room months earlier only to be told at the check-in desk that they didn't have a room with a king size bed as we had requested. The desk clerk checked... More 

Helpful?
Thank Hilarie G
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Hilarie G, Thank you for taking the time to share a review of your recent stay at our hotel. I wanted to sincerely apologize for multiple issues you encountered during your visit to our hotel, including a poor experience in our restaurant and the low water pressure on the morning of your departure. Based upon your feedback, I completely... More 

Chesterfield, Virginia
Level Contributor
202 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel looks like it may have been quite lovely some time back. But too many little things are now missing. Devil's in the details. First, they have 3 elevators. Labor Day weekend, numerous guests, soccer tournament teams, football tournament teams - one elevator breaks. Then the 2nd elevator breaks. We had to hoof it down from the 8th floor. I'm... More 

Helpful?
Thank chamdex
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Chamdex, Thank you for taking the time to share a review of your recent stay at the Lancaster Marriott at Penn Square. Please accept our sincere apology for any inconvenience or frustration you experienced with regards to our elevators. I can assure you we are working closely with our elevator maintenance company to ensure such an outage does not... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This was the first timhe was deligjte I ever stayed in the city of Lancaster. The Marriott at Penn Square is a beautiful property. The staff, service and food were top quality. The best of all was Skye, the front desk person. She was very friendly and informative. She gave us quite a few suggestions as to where to eat... More 

Helpful?
Thank Ed G
Glassboro, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk manager, Hal, was extremely friendly and efficient. He handled everything for my room as well as my friends room to my exact specifications. He definitely went out of his way to insure that I was completely satisfied.

Helpful?
Thank eileenmathwhiz
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 

Additional Information about Lancaster Marriott at Penn Square

Address: 25 S Queen St, Lancaster, PA 17603-3918
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $166 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
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Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
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