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The hotel was ok. Waited hour for elevators and had to use stairs to go up 10 flights each time. Hour + wait to leave parking garage. Not step up for the amount of rooms/people in facility.
Do not recommend staying at this hotel.
Thank Karl M
Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 2 weeks ago
Dear Karl M,
Thank you for taking the time to share a review regarding your recent stay.
Please accept our sincere apology for any delays you experienced with regards to the elevators as parking garage. We have shared your feedback with our team as well...More
We utilized this venue for a large professional conference that we hold annually. The venue was perfect for our needs. The business rooms were more than adequate, and the staff was attentive to our food buffets and other needs.
Our complaint is regarding the other...More
Stayed here last weekend for a quick overnight winter getaway. I was looking for a nice hotel with all the amenities, so we could be pampered and stay out of the cold. I saw the lovely photo of the indoor pool and read that they...More
Beautiful building in the heart of downtown Lancaster. We stayed here for a wedding and everything was conveniently located within walking distance of the hotel. The rooms are standard with pretty views from the upper floors. Our room had a slightly odd smell. Would definitely...More
Great location in the middle of town. Easily walk to many of the local eateries and bars. Nice bar and restaurant on site as well Enjoyed a nice weekend here recently with my wife. Certain that we will be back.
Outside of the building I am sure they can smoke. I am a non-smoker so unless I have to walk through the smoke, I really do not pay attention. Across the street is a fountain and I am sure in that open area would be fine... More
Outside of the building I am sure they can smoke. I am a non-smoker so unless I have to walk through the smoke, I really do not pay attention. Across the street is a fountain and I am sure in that open area would be fine. Go out the Main door and turn left and cross the street.
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"Ask for west facing room on top floor for lovely sunset."