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Lancaster Marriott at Penn Square

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Lancaster Marriott at Penn Square
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775 Reviews from our TripAdvisor Community

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Showing 754: English reviews
San Francisco
Reviewed 6 days ago NEWvia mobile

I stayed at the Lancaster Marriott for a business trip. I found it to be centrally located, clean everywhere, comfortable, nice lobby (which happened to be decorated very nicely for the holidays). The staff was helpful and friendly. I would stay here again.

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Helpful?
Thank eliote
Reviewed 1 week ago

My husband & I stayed here as part of a wedding group. The room was good, clean & comfy, but noise from the night club across the street thumped until 2 am. The shuttle picks up & drops off on the Vine Street entrance - it was unattended and the area in disarray on the way out. On the way...

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1Thank TessNarvon
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear TessNarvon, Thank you for taking the time to share your comments regarding your recent stay at our hotel. I sincerely apologize for any inconvenience you experienced during your visit. The information that we had been given was that the buses were going to drop off you group’s guests on Queen St., adjacent to the lobby and we had arranged...

Washington DC, District of Columbia
Reviewed 2 weeks ago

I agree with most other reviewers. I stay at a lot of Marriott Hotels worldwide and this hotel has a great location as well as large, clean rooms but food in the Concierge Lounge and bar leaves something to be desired, especially the breakfast items. Also, when they run out of items later (like desserts) they may not be replenished....

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Helpful?
Thank RoaminRandy
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear RoaminRandy, Thank you for taking the time to share a review of your recent stay. We are delighted to hear that you enjoyed the cleanliness, comfort and size of our guest rooms as well as our central location to all of the things Lancaster Country has to offer. We sincerely apologize for any disappointment in your food and beverage...

Albany, New York
Reviewed 2 weeks ago via mobile

The good- I travel a lot for work and the room I had at this hotel was one of the most comfortable. I did not have to constantly adjust the room temperature, nice bed, great views, and I liked having the mini fridge. The bad- no coffee shop in the lobby. This is unusual these days and I for one...

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Helpful?
Thank Houser1251
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Houser1251, Thank you for taking the time to share a review regarding your recent stay at the Lancaster Marriott at Penn Square! We are so pleased to hear you enjoyed your guest room and the sweeping City views many of them offer. Should your travels ever bring you back to Lancaster, please know that in addition to our restaurant,...

Pennsylvania
Reviewed 2 weeks ago

A great location in the town center. Nice lobby and friendly staff. Room was also very nice, modern and comfortable. We went to the Concierge lounge for happy hour and enjoyed the complimentary nibbles. Drinks were a little pricey but it was a nice atmosphere. We also had breakfast there and they had a good selection with lots of chopped...

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Thank WeeLuv2Travel2
New Canaan, Connecticut
Reviewed 3 weeks ago

This hotel books too many events/guests than what they are capable of handling and service suffers accordingly. We arrived at 10:30 pm and the small front entrance was completely clogged, with no space to pull up, check in and unload luggage. We followed vague directions to the parking garage, and after following more vague instructions, found parking on an upper...

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Helpful?
Thank TheGoodandBad
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear TheGoodandBad, Thank you for taking the time to share a review of your recent stay at our hotel. I sincerely apologize for the multiple issues you experienced during your visit. We clearly did not meet your expectations – or ours. I have shared your comments regarding your guest room with the housekeeping department, so that they fully understand the...

Columbus, Ohio
Reviewed 3 weeks ago

Stayed at the Marriott at Penn Square in Lancaster for two nights in November. Room was clean and comfortable. Very quiet. Enjoyed my stay. Lobby staff were very helpful. Parking was available next to the hotel, convenient.

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Thank Jessi R
Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

I love this Marriott! The location in downtown Lancaster is right across from the market. The lobby bar has some great beer and food choices. The staff are always gracious and helpful. Only downside are slow elevators.

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Thank DrDianeLynn
Reviewed 3 weeks ago

I've stayed in Marriotts all over the world, and while this is not my favorite, it's perfectly fine. The rooms are large and clean, and you can't beat the location if you want to explore the city of Lancaster. To do that, you won't even need a car. My only disappointment was the brunch buffet. For the price, and given...

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Helpful?
Thank Amy W
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Amy W, Thank you for taking the time to share a review of your recent stay at the Lancaster Marriott. We are glad to hear that you found our rooms to be spacious and clean and that you enjoyed our central location to all that Lancaster City and Lancaster County as a whole has to offer. I sincerely apologize...

Cape Town, South Africa
Reviewed 3 weeks ago

This hotel was very conveniently situated in the center of Lancaster. There is a market just opposite the hotel and all the restaurants within walking distances. The parking is linked by a bridge to the hotel. We loved the two queen beds. We had a nice view over the city. Rooms were clean and decor was pleasant.

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Helpful?
Thank Hotskirt
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 

Additional Information about Lancaster Marriott at Penn Square

Address: 25 S Queen St, Lancaster, PA 17603-3918
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $146 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travelers have asked, with answers from Lancaster Marriott at Penn Square staff and other travelers.
5 questions
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Washington DC, District of Columbia
1 month ago
Hampstead, Maryland
over a year ago
Apollo, Pennsylvania
over a year ago
Apollo, Pennsylvania
over a year ago

See all questions (5)

Questions? Get answers from Lancaster Marriott at Penn Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors are quieter and offer nicer views of Lancaster”
  • Floor burned / melted leaving sharp edges next to bed
 of 5 bubbles TheGoodandBad, 3 weeks ago | Read review
“Request a room overlooking the city. I had a corner room which had an outstanding view.”
 of 5 bubbles JohnF762, Nov 1, 2016 | Read review
“Higher floor gives great view”
 of 5 bubbles KarstenSTh, Oct 23, 2016 | Read review
“Room 1619 is our favorite”
  • view out of room
 of 5 bubbles rogs568, Oct 17, 2016 | Read review
“Try a higher floor and away from the wedding parties”
 of 5 bubbles mastiffdad, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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