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Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Eden Resort & Suites, BW Premier Collection
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4,441 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Resort & Suites, BW Premier Collection
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Showing 4,409: English reviews
Cream Ridge, United States
Reviewed February 19, 2015

This is the second time I have stayed at this hotel and found the entire stay pleasure. This is the first time I brought my dog to stay with us. The hotel staff was very accommodating to my dog and her needs.

Review collected in partnership with Best Western
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Helpful?
Thank Joy S
Odenton, United States
Reviewed February 19, 2015

My husband and I attended a 1-day couples Valentine's weekend retreat. When we arrived to the hotel's buffet, it exceeded my expectations. The food was prepared with heart and soul. It was not thrown together. The service and variety was impeccable. We stayed in one of the newer rooms, that was truly like being at home. It was clean, comfortable...

Review collected in partnership with Best Western
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Thank Robert K
NY
Reviewed February 19, 2015

I wanted to like it here, really! I'll start with the positives - the villas are very large and roomy and decorated very nicely! The beds were also comfortable. Our stay had many issues, unfortunately, so I'm just going to list them: Dirty bedding Unfriendly staff Continually unable to gain access to room (apparently the locks freeze when it's cold)...

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3Thank deemc99
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Valued Guest Deemc99, Thank you for taking the time to share your comments and personal observations regarding your recent stay at the Best Western Premier Eden Resort and Suites. We strive to provide the very best in exceptional guest service along with ultra-clean and well maintained accommodations, and I truly apologize we fell short on this occasion, and I...

Oriskany Falls, NY
Reviewed February 18, 2015

My husband, my son and I recently stayed at this Best Western and I can't say enough good things about our time spent there! It had been rough being on the road and we really needed a good nights rest, we defiantly got our good nights and then some! After reading all the great reviews about this resort we wanted...

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Thank Disneylover4854
Valley Stream, New York, United States
Reviewed February 18, 2015

Stayed with a friend, her mom and my puppy in a 2 bedroom penthouse suite. The room was nice to look at, on the surface and, if issues fixed, could be beautiful. Check in was nice and they gave my puppy a gift. The staff at the hotel are extremely nice and truly tried to be accommodating but the room...

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2Thank Sheryl S
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Sheryl S, Thank you for sharing your feedback with us --at the Eden Resort we are dedicated to providing exceptional guest service, ultra-clean Housekeeping practices, and well maintained accommodations. I am very sorry to learn you decide to stay in the Villa and not move based on the discussion with our Front Office Manager. Cancellations did occur and other...

Fresh Meadows, New York
Reviewed February 18, 2015

This hotel is EXCELLENT...from the time we entered until the time we left..everything was AWESOME.. No Complaints At All... We hosted our 1st. Haven Ministries Women's Retreat here with only 13 ppl. but after sharing our experiences, we will definitely be coming back with up to 50 ppl... From the Rooms, Food, In-Door Pool, Sauna & Staff it was all...

Review collected in partnership with Best Western
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Thank SondraMommaGirl
State College, United States
Reviewed February 17, 2015

My wife and I stayed here to just get away for a weekend. The hotel's appearance is very welcoming and the inside is so beautiful. The hotel was very well kept and all of the employees were very helpful and courteous. We plan to stay here again for another getaway at some point. Good atmosphere for kids as well and...

Review collected in partnership with Best Western
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Thank Daniel P
Georgetown, United States
Reviewed February 17, 2015

We have stayed at this hotel several times. The rooms are very well done. We enjoy the food and service in the restaurants. The location is very good. No negatives for staying here. The two bedroom villas are great for families. The recreation areas consisting of the indoor and outdoor pools are great. The fitness center is being remodeled; however,...

Review collected in partnership with Best Western
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Thank Dean S
Elkridge, Maryland
Reviewed February 16, 2015 via mobile

Stayed at BW Eden after reading all the wonderful reviews & top ratings. It was not easy to get a room in the peak season; hence, I'm glad to be able to stay here in the winter while watching the 'Moses' sight and sound show. The 2 rooms suite is luxury with 2 flat screen tvs, granite countertops, accent decorations,...

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2Thank lavinia123
lancaster, United States
Reviewed February 16, 2015

very nice as it all ways is. Looking forward to staying there again soon. Great beds clean room good food and a great bargain you get a nice place for a little money. The staff are all very friendly and really make you feel important they do a fantastic job.

Review collected in partnership with Best Western
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Thank John M
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $129 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Orbitz and Best Western so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Family Hotel in Lancaster
#1 Business Hotel in Lancaster
#1 Green Hotel in Lancaster
#2 Romantic Hotel in Lancaster
#3 Best Value Hotel in Lancaster
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Questions & Answers

Here's what travelers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travelers.
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for adult's only for if you are alone or a couple”
 of 5 bubbles NJLady561, 3 days ago | Read review
“Premiere Suites, it's like staying in a condo”
 of 5 bubbles etrapper, 3 days ago | Read review
“Go to the Sunday brunch you won't be disappointed.”
 of 5 bubbles Dnnklly, 1 week ago | Read review
“Tip: Stay somewhere else. (the Holiday Inn and Suites in York is nice)”
 of 5 bubbles 120491, 2 weeks ago | Read review
“IF you are there for a while definitely book one of the condo's or a king executive.”
 of 5 bubbles Extrememover, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question