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Eden Resort and Suites, BW Premier Collection

Overview
222 Eden Road, Lancaster, PA 17601-4216 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star accommodation
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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,312)
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5,277 results
Traveler rating
4,021
854
226
119
57
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4,021
854
226
119
57
Show reviews that mention
All reviews indoor pool putting green arthur's terrace free ice cream ping pong shuffle board full kitchen basketball court pool side queen suite breakfast buffet dutch wonderland lancaster area hershey park family vacation great for families would highly recommend this hotel
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1 - 5 of 5,277 reviews
Reviewed today

From our initial check in to staff wishing us a safe trip home, this was a wonderful weekend. Sometimes the best indicator of how guests are treated are when a mistake is made, and how it gets resolved. A minor mistake was made with room...More

Review collected in partnership with Best Western
Date of stay: December 2018
Thank Tour59799447880
Reviewed 3 days ago

We have been coming to the Eden Resort for several years, staying in a suite each time.There is not a single aspect of this facility that is not top notch and doesn't meet or exceed our needs and expectations. We occasionally travel to the Lancaster...More

Review collected in partnership with Best Western
Date of stay: December 2018
Thank DCF271
Reviewed 6 days ago via mobile

Toxic Customer Service and Management My family and I stayed at the Eden Resort and would not recommend the hotel. The hotel has the worst customer service and management of any hotel or business I have ever dealt with in any industry, state or country....More

Date of stay: December 2018
2  Thank MFMK1
Response from GregG2558, General Manager at Eden Resort and Suites, BW Premier CollectionResponded 5 days ago

I was disappointed to read your review and learn of the issues you encountered during your visit. I do appreciate you taking the time to bring them to my attention. After looking in to your reservation I discovered you had specifically reserved a Two Queen...More

Reviewed 6 days ago

My friends were looking for a "Girls' Getaway Weekend". Eden Resorts and Suites was wonderful! Not too far from home (we live in Baltimore). So close to numerous restaurants and to outlets for shopping. We booked treatments at a nearby spa. Gregory form Eden Resorts...More

Review collected in partnership with Best Western
Date of stay: November 2018
Thank Escape57127750816
Reviewed 6 days ago

My family stayed here for a family weekend. To say it was terrible is an understatement. We were sandwiched in between the most inconsiderate group of guests who were loud, rude and obnoxious. It’s 1 am and they were screaming, running down the hall, partying...More

Review collected in partnership with Best Western
Date of stay: December 2018
1  Thank Journey622561
Response from GregG2558, General Manager at Eden Resort and Suites, BW Premier CollectionResponded yesterday

Our goal at the Eden Resort & Suites is to meet and exceed every guest’s expectations regarding their stay. Obviously, you did not feel we accomplished this goal during your visit and for this, I apologize. The hotel has very clearly posted “quiet times” throughout...More

View more reviews
About
Description
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Our hotel’s ideal location off Route 30 makes us the perfect destination when you’re More looking to spend some time in Lancaster PA for business or pleasure. The Eden Resort & Suites boasts two award-winning restaurants and cocktail lounge. Heated indoor pool, whirlpool, fitness center and much more. Whatever your hotel needs are, we’ve got you covered. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Business
,
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Business
,
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
300
Price range
$112 - $194 (Based on Average Rates for a Standard Room)
Formerly known as
Eden Resort and Suites, Best Western Premier Collection
Also Known As
Best Western Premier Eden Resort And Suites
,
Best Western Premier Eden Hotel Lancaster
,
Best Western Lancaster
,
Best Western Eden Hotel
,
Lancaster Best Western
Location
United States > Pennsylvania > Lancaster County > Lancaster
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Business
,
Onsen
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
300
Price range
$112 - $194 (Based on Average Rates for a Standard Room)
Formerly known as
Eden Resort and Suites, Best Western Premier Collection
Also Known As
Best Western Premier Eden Resort And Suites
,
Best Western Premier Eden Hotel Lancaster
,
Best Western Lancaster
,
Best Western Eden Hotel
,
Lancaster Best Western
Location
United States > Pennsylvania > Lancaster County > Lancaster
Photos
Traveler (813)
Room & Suite (498)
Pool & Beach (133)
Dining (55)
Business Center & Event Rooms (31)
Family and Play Areas (22)
Amenities (22)
Nearby
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Nearby RestaurantsSee all 651 nearby restaurants
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Nearby AttractionsSee all 152 nearby attractions
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1.61 miles away
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122 reviews
1.78 miles away
Questions & Answers
Ask a question
sushiguy79
November 9, 2018|
Answer
Response from deidrahr | Reviewed this property |
Breakfast was good, but we did not have much luck with Garfield’s for dinner.
0
Votes
lewisl134
November 4, 2018|
AnswerShow all 4 answers
Response from sushiguy79 | Reviewed this property |
Standard cancellation policy is 24 hours prior by 3pm.
0
Votes
kiwisoo
October 5, 2018|
AnswerShow all 7 answers
Response from GregG2558 | Property representative |
The outdoor pool is now closed for the season and kids are allowed in the indoor pool but not in the jacuzzi that is an adult amenity
0
Votes
Room Tips
"We chose a room with 2 queen beds with an additional king bed and queen size pullout couch in the living..."
ljtriplett
5 weeks ago
Read review
"The Villas are the best - the townhouses! But even in the regular hotel, you can't go wrong."
joannj66
Nov 6, 2018
Read review
"Inside rooms I guess won't have diesel trucks warming up at 4:45 AM"
156RogerD
Sep 30, 2018
Read review
"Talk to Mike Ritter"
tdickow
Sep 25, 2018
Read review
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