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Split Rock Resort

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Traveler (573)
Room & Suite (443)
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Overview
  • Excellent15%
  • Very good29%
  • Average22%
  • Poor16%
  • Terrible18%
Travelers talk about
“full kitchen”(78 reviews)
“indoor waterpark”(101 reviews)
“westwood villas”(42 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Split Rock Resort
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,778)
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All reviewsfull kitchenindoor waterparkwestwood villasjack frost and big boulderturtle racesone bedroom suitewillowbrook sectiongas fireplaceminiature golfa lot of funoutdoor activitiesall agessnow tubingjim thorpeparlortennisbingo
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1 - 5 of 1,776 reviews
Reviewed 2 days ago

Upon arrival, the resort, though non-smoking was having Cigarfest, the smell was atrocious. We went to buy groceries for the week and when we came back, the elevator was broken and we were on the third floor. The mattress in our unit was so worn...More

1  Thank Nancy D
Response from susan n, Manager at Split Rock ResortResponded yesterday

Nancy , we are so sorry that you experienced such complications during your stay with us. We certainly appreciate our guest comments and feedback as it allows us to work on areas that we fell short in providing you with a great experience. Please reach...More

Reviewed 2 weeks ago

hard to find your way around, need better map, there are 2 check in s and check out places.. for the condo's or the hotel. no directions for each..we had no phone ALL week, we told the people at least 4 times..hard to find a...More

Review collected in partnership with RCI
Thank bbear1
Response from susan n, Manager at Split Rock ResortResponded 1 week ago

bbear1, thank you for taking the time to write a review. We always welcome our guest's feedback and comments as they allow us to improve in areas we may have fallen short. We are sorry if the phone in your unit wasn't working. We do...More

Reviewed 3 weeks ago

The resort has new and old condos. Some are hotel style rooms and some are ski-lodge style chalets. If you are going with a group you will definitely enjoy the charming surroundings and the old style full service amenities. The separate pool house and the...More

Thank TravelerAtTimes
Response from susan n, Manager at Split Rock ResortResponded 2 weeks ago

TravelerAtTimes, thank you so much for taking the time to write a review. We are thrilled to hear you enjoyed your experience with us. We are glad that you can appreciate our different room types and water park. We have many amenities to offer and...More

Reviewed 3 weeks ago via mobile

The front desk staff was rude and snotty upomg check in. Where I explained to them that I called not once but twice to see if there were any fees I had to pay upon check in since I booked through Expedia and paid in...More

2  Thank kelly m
Response from susan n, Manager at Split Rock ResortResponded 3 weeks ago

Kelly, thank you for taking the time to write a review. We are sorry you didn't enjoy your time with us. We use our guest feedback and comments to improve upon the experience we deliver for our guests. We have already forwarded these comments to...More

Reviewed 3 weeks ago

We received a flyer in the mail indicating we won a few items (for the most part this is legit) However, I will say when I inquired about the 2 airfair tickets/2 night stay winnings...inquired if there were any hidden fees... the girl on the...More

2  Thank MrsJZH
Response from susan n, Manager at Split Rock ResortResponded 3 weeks ago

MrsJZH, we apologize for the experience you had on the timeshare tour. We would just like to make you aware that the hotel operations and timeshare sales are separate divisions of Split Rock. We have already made that partner aware of your experience and they...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free Internet
Bar/Lounge
Pool
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Pool
Spa
Golf course
Tennis Court
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$153 - $297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$153 - $297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (573)
Room & Suite (443)
Pool & Beach (87)
Dining (35)
Family and Play Areas (37)
Amenities (32)
Questions & Answers
Ask a question
LILIIA L
May 18, 2018|
AnswerShow all 2 answers
Response from Joanna I | Reviewed this property |
Yes there’s picnic table & grill in the back area
0
Votes
LILIIA L
May 18, 2018|
AnswerShow all 3 answers
Response from Eve L | Reviewed this property |
Yes
0
Votes
forsythg1
March 9, 2018|
AnswerShow all 4 answers
Response from travelmom1962 | Reviewed this property |
yes it is pet friendly but you need to call ahead because only certain rooms are and there is a $150 fee for the stay
0
Votes
Room Tips
"Go somewhere else"
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"Look at what building you choose"
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"Check your room before you load in."
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"Galleria, in main building where activities take place. "Willowbrook" and "Westwood..."
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