We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Quality Inn Pocono Resort

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn Pocono Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

88 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 88: English reviews
Oneonta,NY
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Having been to many Choice Hotels in the past, all over the country I was appalled to see the condition that this "resort" is in. It started with our check in. They have severe difficulty in finding reservations made online, and commented to me how much they hate expedia.com because in their opinion they were overbooked for the night because... More 

Helpful?
1 Thank shutterbug4321
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

Hatboro, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were able to reserve a room at this hotel last minute due to horrible conditions at another. While attempting to check in they could not find the reservation under our last name. Thank goodness we had asked for a confirmation #. We then went to our room and the room key did not work. We went back and it... More 

Helpful?
1 Thank lauer123
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you so much for your compliments to our breakfast options and service. We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. We are always looking for ways to... More 

Travelers are raving about these Lake Harmony hotels

Enola, Pennsylvania
Level Contributor
48 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Possibly worst motel we ever stayed at. Rooms were dirty, carpets filthy. Had to ask for soap for bathroom. Dirty towel from previous guest hanging on bathroom door. No restaurant. Pool water was stagnant. Copper Penny was nice but manager wouldn't bring bartender her cash drawer so we had to pay with a credit card. Breakfast was ok.my advice steer... More 

Helpful?
Thank Sandi W
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you.... More 

Fort Worth, Texas
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, this hotel has so much potential! It's nestled in a quiet, wooded area, but still very convenient to the freeway. You can tell it probably used to be a stellar destination-type hotel. The breakfast area was large and looked over the indoor pool. The rooms are dated and I'm not sure they were cleaned. There was some type of... More 

Helpful?
Thank TXGretchen
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for taking the time to write this review and share your experience. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Nothing worked: Phone Hairdryer Room keys reset 3 times in 2day stay 80 sq. ft. Hole over pool allowed rain runoff to flood pool - water turned green Rooms were dirty. No one vacuumed the perimeter. Ran out of plates for breakfast, rolls came out frozen and dry.

Helpful?
Thank O8153MOjohnm
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf of our... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I called twice in advance to reconfirm my reservation for Sat., July 9, first for one room, then for a second nonsmoking room, both nonsmoking. When my guests and I checked in at 11:00 at night we were told "we only have smoking rooms left." Then what was the point of my making a reservation for non-smoking rooms? The worst... More 

Helpful?
Thank Dawei321
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

New York City, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

Where do I start? Outside grounds are unkempt. Grass was knee high. When I got into my room the room had a terrible musty odor. Probably because the carpets wee filthy dirty. Toilet seat was ready to become unhinged. Television wasn't working. I attempted to call the front desk only to find out that the phone wasn't working due to... More 

Helpful?
Thank dudeski2016
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as... More 

Level Contributor
9 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I actually left this hotel it was so terrible and I am currently fighting to get my money back. The knee high weeds and run down appearance in the front should have kept me from even checking in. When I went up to my room I didn't even sit down or use the bathroom I was so grossed out by... More 

Helpful?
Thank Tracey H
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you for taking the time to share your experience! I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf of our entire staff, we... More 

Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very good. Close to the Split Inn Resort and not a far drive to the casino! Very friendly staff, accommodating and well priced. Room was clean and no issues. Quiet area and safe area. Indoor pool looked nice but did not use. Breakfast was good each morning as well. Will stay again!

Helpful?
Thank adipoalo
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

Dallas, Pennsylvania
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed June 22, 2016

This Inn needs to improve it's physical image - remove grass, etc. from walkway areas. Only one elevator was in service. The exit near the elevator had a door that needs repair. The water was scalding hot; I was not able to shower. The manager offered a document that would permit a stay at a cooperating Inn, but, as of... More 

Helpful?
Thank SeamusOmaoflhbhail
GM08751, Guest Relations Manager at Quality Inn Pocono Resort, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will consider staying... More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (23)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Lake Harmony
0.3 mi away
Holiday Inn Express Hotel & Suites White Haven - Lake Harmony
6.0 mi away
BEST WESTERN Inn at Blakeslee-Pocono
17.7 mi away
The Inn at Pocono Manor
The Inn at Pocono Manor
#2 of 2 in Pocono Manor
4.0 of 5 stars 1,236 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Comfort Inn-Pocono Mountain
Comfort Inn-Pocono Mountain
#2 of 6 in White Haven
4.0 of 5 stars 141 reviews
14.2 mi away
Microtel Inn & Suites by Wyndham Wilkes Barre
4.2 mi away
Split Rock Resort & Golf Club
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn Pocono Resort

Address: Route 940, Lake Harmony, PA 18624
Location: United States > Pennsylvania > Pocono Mountains Region > Lake Harmony
Price Range: $64 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Pocono Resort 2.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Odigeo, Travelocity and Priceline so you can book your Quality Inn Pocono Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay