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Hyatt Place Philadelphia / King of Prussia

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440 American Ave, King of Prussia, PA 19406-1471
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$119
$79
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Free cancellation until 12/19/20
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Place Philadelphia / King of Prussia
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 17 hotels in King of Prussia
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The beautiful NEWLY RENOVATED guest rooms at the Hyatt Place Philadelphia/King of Prussia offer a refreshing blend of style, innovation with casual hospitality to create a new hotel experience in the Philadelphia area. The hotel provides travelers with a well-designed, high-tech and contemporary environment, modern lifestyle features and inviting spaces.
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Property amenities
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Room features
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Room types
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Good to know
HOTEL CLASS
HOTEL STYLE
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Languages Spoken
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887Reviews13Q+A92Room tips
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Popular mentions
taherra247 wrote a review Nov 2
Montclair, New Jersey1 contribution
I was EXTREMELY disappointed with my stay. Given the situation with COVID I expected the room to be clean and it was not. There was a dirty towel hanging om the back of the door, a substance that appeared to be semen on the furniture, and all of the counters were sticky. I spent 30 minutes disinfecting the room. Thank God I brought my own linen, because I would not have stayed. I've stayed at Hyatts across the nation and this was the worse. Do better!
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2020
Value
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Location
Cleanliness
Service
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kathryn t wrote a review Oct 2020
1 contribution
We were here for a hockey tourname, and I'm also a travel agent. We had multiple team issues, including my room which had a pair of dirty underwear in the bedding. Used towels, soiled bedding and dusty surfaces in many of our rooms. There was zero offer to comp a night (we were here for two). It was very clear that no one had properly cleaned the rooms prior to arrival. It's understandable that there isn't service for multiple night stays, but between guests? It was disgusting!
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Date of stay: October 2020
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Service
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Response from Joseph Brown, General Manager at Hyatt Place Philadelphia / King of Prussia
Responded 5 weeks ago
Thank you for taking the time to share your feedback with us regarding your recent stay. I apologize for the issue that you faced during your time with us. Our team prides itself on providing a positive and clean experience for all of our guests and I am sorry that this was not the case. I have spoken with my team to make sure this has been addressed and remains an isolated incident. We look forward to the chance to serve you again, and wish you safe travels.
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692william wrote a review Oct 2020
Philadelphia, Pennsylvania1 contribution
I booked and paid for my room through the app. Upon arrival I walked in identified myself and was handed the key to my room and that was it no swiping of cards additional papers to sign or anything that quick that easy I literally asked to concierge "that's it? " They repplied "yup that's up" I was floored and said " that's awesome" and walked away.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2020
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
Helpful
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Response from Joseph Brown, General Manager at Hyatt Place Philadelphia / King of Prussia
Responded Oct 22, 2020
We thank you for for sharing your feedback regarding your recent stay. While we miss the good old days, we want to make sure that we are keeping our guests and our staff safe during these times. We look forward to having you again and wish you safe travels.
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Diggy745 wrote a review Aug 2020
1 contribution
Stayed one evening with wife and 3 children. Our room stunk of cigarettes. Then they refused us snacks. The hotel is located in an industrial park so there is no place safe or nearby to get food or snacks. I had to beg them for just a small bag of pretzels to feed my kids who were starving after a long day of travel. The next morning there was no coffee prepared. And the manager was walking around on her cellphone and barefoot!! Worst hotel experience I ever had.
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Date of stay: August 2020Trip type: Traveled with family
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Response from Joseph Brown, General Manager at Hyatt Place Philadelphia / King of Prussia
Responded Sep 3, 2020
Thank you for sharing your recent experience during your stay at our hotel. I am sorry to hear of the troubles you had during your stay and will be addressing them with my team. At the Hyatt Place we pride ourselves on providing a positive experience for all of our guests, and apologize for falling short. We look forward to serving you again in the future, and delivering a memorable stay.
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bonas227 wrote a review Mar 2020
Lakewood, New York2 contributions1 helpful vote
The rooms were dirty. The manager is rude. The hot tub doesn't work. Every ice machine was broken and the business center computers didn't work. There was no hot water in the shower. The breakfast is terrible. As a party of 8 people we spoke to the staff multiple times and they did nothing to make anything right. We will never stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
Value
ur_question.prompt.11
Location
Cleanliness
Service
userrating.prompt.190
Trip type: Traveled on business
1 Helpful vote
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Response from Joseph Brown, General Manager at Hyatt Place Philadelphia / King of Prussia
Responded Sep 3, 2020
On behalf of the team I would like to extend my deepest apologies for the inconveniences you faced during your stay with us. These items have been addressed and corrected to help ensure a positive experience for our guests. We look forward to serving you again in the future, and wish you safe travels.
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Previous
PRICE RANGE
$105 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place philadelphia / king of prussia hotel king of prussia, mainstay king of prussia, mainstay suites king of prussia
LOCATION
United StatesPennsylvaniaKing of Prussia
NUMBER OF ROOMS
129
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Frequently Asked Questions about Hyatt Place Philadelphia / King of Prussia
Which popular attractions are close to Hyatt Place Philadelphia / King of Prussia?
Nearby attractions include Escape Room Mystery (0.2 miles), iFLY Indoor Skydiving -King of Prussia (0.2 miles), and King of Prussia Mall (0.7 miles).
What are some of the property amenities at Hyatt Place Philadelphia / King of Prussia?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hyatt Place Philadelphia / King of Prussia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Philadelphia / King of Prussia?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Place Philadelphia / King of Prussia?
Conveniently located restaurants include The Capital Grille, Seasons 52, and Maggiano's Little Italy.
Are there opportunities to exercise at Hyatt Place Philadelphia / King of Prussia?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hyatt Place Philadelphia / King of Prussia have an airport shuttle?
Yes, Hyatt Place Philadelphia / King of Prussia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hyatt Place Philadelphia / King of Prussia located near the city center?
Yes, it is 0.7 miles away from the center of King of Prussia.
Are any cleaning services offered at Hyatt Place Philadelphia / King of Prussia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Philadelphia / King of Prussia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Philadelphia / King of Prussia offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.