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All reviewsa priority club memberquiet zonela fitnessbreakfast buffetclub floorroom servicenice lobbyhotel restaurantnice hotelfront desk staffdance competitionstayed here for one nightdirectly across the streetvalley forgebusiness tripfirst floornice stay
KOP is not a holiday destination, this hotel is fine for a short business stay, but nothing more.
A few yards away from the KOP mall, the hotel has a big parking area. My room was of adequate size ; accommodation is not the most...More
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 25, 2017
Thanks very much for your feedback. I am sorry you were not more pleased with your stay. I do appreciate all of your comments which are positive, just not as positive as we would have liked. We promise to continue to work on...More
This is a typical business hotel located amongst a number of other chains on the same road.
The hotel is ok... nothing wrong with it but it does look a bit dated and tired.
Rooms are adequate and the food is to a good standard....More
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 17, 2017
Thanks very much for your feedback. I appreciate your comments and am happy to know that you enjoyed our food, rooms and especially our location to the King of Prussia Mall. We are disappointed that you were not 100% pleased with your stay...More
My wife and I stayed here several times and always had a good experience. I'm not sure what happened in the past couple of years but the standards have dropped for those hotel. The rooms were OK but cleanliness is an issue with the balance...More
Thank Calvin Y
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 16, 2017
Thanks very much for your feedback. I really appreciate your taking the time to write and to let us know about your stay. I do want to apologize on behalf of my team for not meeting your expectations. I am especially disturbed that...More
We spent the day here for a dance competition. The rooms were clean, spacious, and comfortably furnished. The facilities were well maintained even with the large crowds. And the function rooms were perfectMore
Thank William O
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 15, 2017
Thank you so much for your 5-Star review! We are grateful to you for sharing your experience here. We hope we will have the opportunity of serving you again sometime soon or for the next competition next year.
I stayed in the Crowne Plaza for four days. Everything was ok, there is nothing to complain about maybe except from the harsh tone of some people at the reception desk.
However- this is definitely not a hotel you will remember for a long time....More
Thank Oliver H
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 13, 2017
Thank you for your review. We appreciate your feedback although we are disappointed that you did not enjoy yourself as much as most of our guests do. I hope to connect with you personally to gain a little more insight into your comment...More