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Crowne Plaza Hotel Philadelphia - King of Prussia

389 reviews
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Traveler (22)
Room & Suite (32)
Dining (3)
Overview
  • Excellent29%
  • Very good46%
  • Average17%
  • Poor7%
  • Terrible1%
Travelers talk about
“quiet zone”(4 reviews)
“la fitness”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (389)Write a Review
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6
Show reviews that mention
All reviewsa priority club memberquiet zonela fitnessbreakfast buffetclub floorroom servicenice lobbyhotel restaurantnice hotelfront desk staffdance competitionstayed here for one nightdirectly across the streetvalley forgebusiness tripfirst floornice stay
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21 - 25 of 380 reviews
Reviewed May 23, 2017

KOP is not a holiday destination, this hotel is fine for a short business stay, but nothing more. A few yards away from the KOP mall, the hotel has a big parking area. My room was of adequate size ; accommodation is not the most...More

Thank flyingFrenchman29
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 25, 2017

Dear Guest, Thanks very much for your feedback. I am sorry you were not more pleased with your stay. I do appreciate all of your comments which are positive, just not as positive as we would have liked. We promise to continue to work on...More

Reviewed May 15, 2017

This is a typical business hotel located amongst a number of other chains on the same road. The hotel is ok... nothing wrong with it but it does look a bit dated and tired. Rooms are adequate and the food is to a good standard....More

Thank gymjam
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 17, 2017

Dear Guest, Thanks very much for your feedback. I appreciate your comments and am happy to know that you enjoyed our food, rooms and especially our location to the King of Prussia Mall. We are disappointed that you were not 100% pleased with your stay...More

Reviewed May 15, 2017

My wife and I stayed here several times and always had a good experience. I'm not sure what happened in the past couple of years but the standards have dropped for those hotel. The rooms were OK but cleanliness is an issue with the balance...More

Thank Calvin Y
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 16, 2017

Dear Guest, Thanks very much for your feedback. I really appreciate your taking the time to write and to let us know about your stay. I do want to apologize on behalf of my team for not meeting your expectations. I am especially disturbed that...More

Reviewed May 13, 2017 via mobile

We spent the day here for a dance competition. The rooms were clean, spacious, and comfortably furnished. The facilities were well maintained even with the large crowds. And the function rooms were perfectMore

Thank William O
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 15, 2017

Dear Guest, Thank you so much for your 5-Star review! We are grateful to you for sharing your experience here. We hope we will have the opportunity of serving you again sometime soon or for the next competition next year. Thanks again! Sincerely, Bob McGowan...More

Reviewed May 12, 2017 via mobile

I stayed in the Crowne Plaza for four days. Everything was ok, there is nothing to complain about maybe except from the harsh tone of some people at the reception desk. However- this is definitely not a hotel you will remember for a long time....More

Thank Oliver H
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded May 13, 2017

Dear Guest, Thank you for your review. We appreciate your feedback although we are disappointed that you did not enjoy yourself as much as most of our guests do. I hope to connect with you personally to gain a little more insight into your comment...More

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13456776
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
$107 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in King of Prussia
#7 Business Hotel in King of Prussia
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$107 - $223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in King of Prussia
#7 Business Hotel in King of Prussia
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (22)
Room & Suite (32)
Dining (3)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Margaret C
March 11, 2017|
AnswerShow all 4 answers
Response from Bob M | Property representative |
Unfortunately, we do not have a pool and we no longer have the La Fitness facility adjacent to us that we once used. We do have a fitness room for cardio and weight training. Thanks for your inquiry.
0
Votes
Kfrong
October 6, 2016|
AnswerShow all 3 answers
Response from mtnbikem34 | Reviewed this property |
Yes everything you need is available and you will be happy with the accommodations they offer. I have stayed here a number of times over the past 25 years and they have always been a great host.
1
Vote
Travelerbug1214
April 13, 2016|
AnswerShow all 8 answers
Response from HFids | Reviewed this property |
Yes - and there is a 4 way stop with a traffic light for you to cross at.
2
Votes
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12
Room Tips
"Avoid the ground floor"
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"Best not to request 3rd floor.A hub of guests +staff activity +noise. Sleeping becomes difficult or impossible"
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"away from elevators"
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"Interior rooms would be best for quiet"
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