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Crowne Plaza Hotel Philadelphia - King of Prussia

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Crowne Plaza Hotel Philadelphia - King of Prussia
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328 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Rockville, Maryland
Level Contributor
139 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 8, 2013

The staff was very friendly. The room was clean and nicely appointed. Breakfast buffet was ample and good. It was a lovely place to stay. I would have preferred a room not on the first floor as my window faced the parking lot. Any other floor would have allowed me to open my drapes.

Helpful?
Thank beckiwp
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your comments about your recent stay. It is great to hear that you found my team to be friendly and the hotel to be clean! Those are such basic but critical aspects of a great hotel...I am glad you were happy with our efforts. Sorry you did not get a room on a... More 

New Jersey
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

I have stayed at this hotel several times for a dance competition. The hotel is walking distance to the King of Prussia Mall and there are lots of great restaurants in the area. Hotel room is very clean, rooms are updated and beds and pillows are very comfortable. There is also a refrigerator in the room. Our fridge was not... More 

Helpful?
Thank SpaGirlNewJersey
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I really appreciate the outstanding rating you gave us and, most importantly, that you enjoyed your stay. It is especially rewarding to have you note that you found the hotel very clean and very comfortable. I am sorry about the crush on the restaurant. It happens when groups of guests hit it at... More 

NY
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2013

We stayed here for a dance competition, and that weekend the hotel was pretty much taken over by groups of dancers with performances in the main ballrooms. I wondered what other guests must think, as it was very busy in all the common areas. The breakfast buffet was good, although the hotel restaurant was a bit pricey. This hotel is... More 

Helpful?
Thank Lisa G
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your kind remarks about our staff and the comfort and cleanliness of our guest rooms. Thank you for being a part of the dance competition weekend. We hope to see you again next year for that annual event. Thanks again for taking the time to write. Best regards, Bob McGowan General... More 

California
Level Contributor
525 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 388 helpful votes
3 of 5 stars Reviewed April 30, 2013 via mobile

The hotel's location makes it popular with large groups. One of our nights most of our party was kept up by groups of teens. And mothers talking through the night.. This was especially he problem at breakfast where all 4 days the seemed short staffed and just couldn't handle the volume. The rooms appear to have been recently updated and... More 

Helpful?
Thank Gemma'smum
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to offer your feedback. I am sorry you did not enjoy your stay as much as you would have liked. It was a very busy weekend in the entire area with many different events occurring. While it is true we are a favorite choice for groups, we are actually more often the... More 

Bellingham, Washington
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 30, 2013

I stayed here for three nights with a group. The hotel seemed to manage multiple groups pretty smoothly. Some of our people paid nearly $100 to get a cab from the airport at rush hour, so beware if you are coming without a car. It's fun to cruise the mall, which is directly across the street, and there are several... More 

Helpful?
Thank Fleecelover
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate it a great deal and will share your comments with my team. Thanks for your comment about our handling of multiple groups smoothly. Obviously, you are a seasoned traveller who recognizes the challenges hotels have in accommodating a wide range of guests....it's very nice that you felt we handled the challenges... More 

Harrisburg, Pennsylvania
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 29, 2013

We recently stayed at this lovely hotel for a local basketball tournament. We spend many weekends away at sporting tournaments and this was one of the nicest hotels in the King of Prussia/Valley Forge area we have stayed in. The front desk folks were pleasant and accommodating when I asked to check in early while rushing to our first game.... More 

Helpful?
Thank CindyC77
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write and offering such nice comments. I appreciate the fact that you enjoyed our new bathrooms (and the hair dryer in the bag) not to mention our pleasant and accommodating staff. Sorry to hear about the dining inconveniences. It was an incredibly busy weekend in KOP so it seems most of... More 

Cruz Bay, St. John
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed April 17, 2013

THE GOOD: This hotel was very clean, newer contemporary bathroom with a modern shower and vessel sink, comfortable beds and convenient location just across the street from the mall. NEEDS IMPROVEMENT: If only the details were addressed, it could be a '10'. The little things make all the difference - no jelly or butter provided for our room service breakfast,... More 

Helpful?
Thank CarolJ388
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for you feedback. We appreciate your taking the time to write. Please accept my apologies for the inconveniences you encountered. I will be certain to discuss the oversights related to your meals with my food & beverage team to ensure they eliminate such mistakes. The TV issue you encountered was a temporary satellite issue that was... More 

Jackson, New Jersey, United States
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed April 16, 2013

My dad and I decided to take a trip to King of Prussia for Winter Break since him and I had work off. We booked the Crowne Plaza. Our room was ok. It had nice beds. The lock on the door was loose. The bathroom I was not too satisfied with. It look like a bathroom at a Ritz Carlton,... More 

Helpful?
1 Thank Aaron B
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. I am sorry you didn't entirely enjoy your stay or the hotel overall. I do appreciate all of the aspects of the hotel that you liked such as the nice beds, desk and TV. I was alittle surprised that you didn't like our new bathrooms. Usually, when... More 

Charlotte, NC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 10, 2013

I stay at the Crowne Plaza several times a month on business and they have gained my loyalty based on terrific service. Hotel is very nice, always clean and recent room / bathroom upgrades have made rooms very nice. Rooms are spacious, desk is practical for doing work and beds are comfortable. Complementary access to adjacent full servce LA Fitness... More 

Helpful?
Thank TomBCharlotte_NC
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Tom, Thank you so much for your excellent feedback. I hope you know how much we appreciate you as our guest each and everytime you are here. My team absolutely loves serving you....whatever you might need, they are happy to get! It means a lot when you say we are the very best in King of Prussia....we really appreciate... More 

Jacksonville, Florida
Level Contributor
142 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed for 2 nights while in town to attend a wedding. We had a king room with a pullout sofa. The room was nicely styled and everything was immaculate. The bed was very comfortable. The bathroom had a wonderful lighted mirror which was great for make-up; there was also a walk-in shower with a rainhead; nice fluffy towels. The... More 

Helpful?
Thank maretrek
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for having been our guest. On behalf of my entire team, I want to express our gratitude for your excellent comments. We work very hard to ensure our guests' satisfaction....it is nice to know we delivered on our promises. I hope your travels will bring you back to King of Prussia/ValleyForge some time soon. I would... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406-2902
Location: United States > Pennsylvania > King of Prussia
Price Range: $111 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#4 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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