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Crowne Plaza Hotel Philadelphia - King of Prussia

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Crowne Plaza Hotel Philadelphia - King of Prussia
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358 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Philadelphia - King of Prussia
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Showing 349: English reviews
Cork, Ireland
Reviewed November 9, 2016 via mobile

Excellent hotel ideal for business travel or dedicated shopper who wants to avail of the nearby mall. The rooms are spacious and clean, excellent breakfast and bar area.Ample parking spaces and welcoming staff will assure you have a pleasant day

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Helpful?
Thank conor h
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for writing about your excellent stay. We appreciate that you would share your experience here. Thanks, too, for acknowledging our welcoming staff, spacious and clean accommodations, excellent breakfast and convenient location to the King of Prussia Mall. We are very happy to know that you enjoyed your stay a great deal. My entire team looks forward to...

Punta Cana
Reviewed November 6, 2016

Erica Goddard~Breslin from The Crowne Plaza in King of Prussia is the Fairy Godmother of Wedding Planners. A+++, Perfection, amazing! MAGICAL, is about the only word we can truly use to describe our wedding experience at The Crowne Plaza King of Prussia. When Ray and I started looking for an all-in-one wedding venue for the ceremony, reception, after party and...

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Helpful?
Thank Valerie H
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for taking the time to write such a glowing review of your experience at the Crowne Plaza - King of Prussia. We really appreciate all of your kind words. I could not agree with you more about Erica. She truly is one of those special people that commits to working on her clients' behalf...

Reviewed November 6, 2016 via mobile

I booked this hotel to relax after a medical procedure. Unfortunately I was apparently in the "party " wing because there was a bunch of teenagers being extremely loud & slamming doors until after midnight, and started again before 6am. Then went for the breakfast buffet and the male "hostess" was very rude and seemed like he was very annoyed....

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Helpful?
Thank Tammy5165
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. Please accept my apologies for the trouble you endured. We are very disappointed to know that you did not enjoy your stay as most guests do. We are sorry about that for sure. We will try to contact you directly to better learn of the difficulties you encountered. Thanks again for bringing them...

Reviewed October 16, 2016 via mobile

We stayed for 3 nights. The room, breakfast buffet with omelet station are excellent. It is located across the street from King of Prussia Mall and we walked there daily. We also had dinner in the bar area which was very good.

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Helpful?
Thank John M
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review. We appreciate all of your kind remarks and we are grateful to you for sharing your experience here. We are very happy to know that you found your accommodations and our breakfast buffet & omelet station excellent. Thanks too for recognizing the hotel's convenient location to the King of Prussia Mall. We are...

Pittsburgh, Pennsylvania
Reviewed October 16, 2016

I have stayed at this Crowne Plaza at least five years ago with a stay that was average at best - and I don't know what they did but everything was perfect from start to finish. As a Priority Club member I requested a room in the "Quiet Zone" and knowing most hotel I thought to myself 'how quiet can...

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Helpful?
Thank eas1404
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your 5-Star review! We really appreciate your kind words. It is nice of you to share your experience here. We are especially grateful to you for recognizing our hotel for being very quiet, clean and nicely decorated. We are very pleased to know how much you enjoyed your stay. We look forward to the opportunity...

Reviewed October 10, 2016

Our room was very clean and the breakfast buffet was amazing. I stayed in the hotel with my mother but the bathroom door couldn't shut all the way down. It was awkward to stay in that room with my mother. Thanks to the front desk agent elbatina. He took his time and found us a room where the bathroom shuts...

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Helpful?
Thank mohamad a
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent review! We really appreciate your kind words. It is nice of you to share your experience here. We are especially grateful to you for recognizing our hotel for being very clean and that our breakfast buffet was amazing! Most of all, we are very happy that Elbatina took care of the issue with...

Reviewed October 4, 2016 via mobile

I have stayed in the crown plaza on business trips for over 10 years and it never lets me down. It's a solid 4 star hotel and probably the best in KOP. A lot of the staff have been there for years which is good sign. They also remember you when you return which is nice. Great location for the...

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Helpful?
Thank Conor R
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent feedback! We really appreciate all of your kind words. We are especially grateful to you for returning time and time again over the years. I have been here 11 years myself and have been privileged to work along side all of those excellent associates that you referred to in your note. I know...

Pine Grove, Pennsylvania
Reviewed October 3, 2016

I stayed here about a year ago and had a mixed experience. I recently stayed again at this hotel on a Saturday night and was pleasantly surprised. The front desk was pleasant in and out, and the room was absolutely gorgeous. The Sunday breakfast was SUPERB! The young lady who takes care of made to order omelette was pleasant and...

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Helpful?
Thank lee88psu
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your very positive review! We appreciate that you would take the time to write and share your experience here. We are grateful to you for returning and giving us another opportunity to impress you. We are also very happy to know how much you enjoyed your stay, especially that you found your room so nice...

Washington, Pennsylvania
Reviewed October 2, 2016

If you are coming to the King of Prussia Mall, this is a good bet for your night stay. You can walk to the mall as well as several dining options. The hotel itself is average. The breakfast was mediocre at best. There is a bar but it seemed small. Rooms were a bit outdated, but still comfortable.

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Thank ozdess9
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate that you would take the time to write and share your experience here. We are very happy to know that you enjoyed your stay. We are especially pleased to know that you found the hotel's location to the King of Prussia Mall appealing. We are sorry that you didn't enjoy our...

Reviewed September 28, 2016 via mobile

I spent the last weekend at this hotel. Unfortunately, the room that I stayed in was not very clean. It was evident that the air filter in the air-conditioning unit had not been cleaned in quite some time and the room smelled bad. The room was very small and the bathroom did not have a bath tub. Maid service did...

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Helpful?
Thank Sally H
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback! We appreciate that you would take the time to write and share your experience here. We are very sorry to hear that you did not enjoy your stay as most guests do. We certainly will follow up to make sure the security key access to the side entrance is functioning properly. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406
Location: United States > Pennsylvania > King of Prussia
Price Range: $107 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travelers.
3 questions
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Philadelphia, Pennsylvania
10 months ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Interior rooms would be best for quiet”
 of 5 bubbles jamessW1255CT, Dec 9, 2016 | Read review
“In this case try to book an other property, not here”
 of 5 bubbles PaoloEgomet, Nov 30, 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
 of 5 bubbles eas1404, Oct 16, 2016 | Read review
“Don't get a room across from the ice machine!”
 of 5 bubbles kjthurston, Aug 24, 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
 of 5 bubbles JoanieB53, Jul 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question