We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Crowne Plaza Hotel Philadelphia - King of Prussia

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel Philadelphia - King of Prussia
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

333 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Philadelphia - King of Prussia
See the most recent reviews
Showing 325: English reviews
Yerevan, Armenia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 11, 2016 via mobile

They gave me the nearby room, 102. Supernoisy, you can see people passing by and the thick curtains were not closeable. I complained about it and they gave me another one on the 3rd floor and breakfast coupons as a compensation. Elevators outdated, doors barely open. Plates, forks and knives - dirty, every one. The staff unfriendly, unprofessional, irresponsible. The... More 

Helpful?
Thank Shaun G
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate your comments a great deal but am very disappointed that you did not enjoy your stay as most guests do. I will try to reach you personally to discuss your concerns in more detail. Thanks again for taking the time to let me know about your stay. I look forward to... More 

lawrenceville
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 11, 2016

I'm not sure if the Crowne Plaza was expecting such a large turnout for our family reunion this year, but they handled every aspect of it very well. We had more than a continental breakfast (omelette, waffles, eggs, bacon (pork and turkey), sausage (pork and turkey),yogurt, fresh fruit, oatmeal, bagels, english muffins and cereal). The nice waiters came around to... More 

Helpful?
Thank ingridfisher
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your 5-Star review. We really appreciate all of your feedback and are pleased to receive such a high recommendation. It is great to know how much you enjoyed your stay. Thanks for all of your kind words about our hotel's breakfast buffet, our nice rooms and most importantly our nice staff! We were very fortunate... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 4, 2016 via mobile

The highlight of my stay is my family. There were high points with the staff. The server in the restaurant in the morning (unfortunately I didn't get her name) she was excellent! The bartender who made my white Sangria was excellent! There was a banquet server Michelle. She was always on point! We were having the blessings of the food... More 

Helpful?
Thank 758yvem
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We really appreciate the kind words and are very happy to know you enjoyed your stay. Thanks for all of your positive comments about the hotel's staff and especially about our server Michelle. We look forward to serving you again on your next visit to King of Prussia. Sincerely, Bob McGowan General Manager More 

Brooklyn, New York
2 reviews
4 of 5 stars Reviewed July 3, 2016

I stayed there this 4th of July weekend. The staff was friendly. The room was great. Plenty of room. The glass shower was interesting. If you need to go shopping KoP mall is right there. I will definitely stay there again

Helpful?
Thank mylkmann
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your very positive review. We really appreciate the feedback and are very happy to know you enjoyed your stay. Thanks for recognizing our team for their friendliness and for mentioning that you found the room great! We appreciate you as well for mentioning our hotel's convenient location to the King of Prussia Mall as well.... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 26, 2016 via mobile

My room was clean and spacious. Not luxurious but satisfactory. The restaurant frequently had no healthy options at buffet. Meeting rooms worked well. Walking distance to King of Prussia mall. Ample parking. There was a shuttle however they didn't make that known.

Helpful?
Thank Sue F
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear guest, Thank you for your feedback. I appreciate your kind remarks very much. I am happy to know that you found your guest room clean and spacious; that the meeting rooms worked well and that you enjoyed our location to the King of Prussia Mall. We hope to have the opportunity to serve you again very soon. Safe travels!!... More 

Milwaukee, Wisconsin
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 26, 2016

I've stayed in this hotel multiple times. Quality has definitely slipped, with housekeeping on some days being only bed made (no sheets changed, no wastebaskets emptied, no fresh towels, bath mat or wash cloth, no soap, and sink not cleaned - in fact, old coffee dumped in it so that I came back to a heavily spotted brown sink. On... More 

Helpful?
Thank MitchMeg
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review. I appreciate your feedback a great deal and am very sorry you did not enjoy your stay as most guests do. I will be sure to review your comments with my housekeeping team to be certain that we are always delivering on our promise to each guest on every visit! We are never... More 

Georgetown, Texas
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed June 7, 2016

The hotel staff were happy and accommodating. The bed was super comfortable, the room was clean, quiet and housekeeping were great!! The hospitality suite had a variety of yogurts, juice and fruit. Perfect for breakfast on the go.We stayed on the 5'th floor. We didn't frequent the dining areas due to our business schedule. Would definitely stay here again! Happy... More 

Helpful?
Thank Denise A
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your 5-Star review. I really appreciate that you would take the time to share your experience here. It is great to know how pleased you were with my staff and your accommodations. I will be sure to pass on your feedback to my team. I am certain they will be happy to know... More 

Level Contributor
218 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

Very comfortable, spacious and we'll maintained rooms. Bedding is excellent. Quite soundproof. Expensive, but what isn't in King of Prussia. Prices are relevant to overall amount of hotels lacking in the immediate area. Staff is very accommodating. Will be back.

Helpful?
Thank Roman T
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for your review. We appreciate your comments and are very happy to know that you would stay with us again in the future. We are especially pleased to know that you found our team very accommodating and our bedding excellent. We realize you have many choices in hotels in our area and we want you to know... More 

Huntsville, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2016

I recently had a wonderful experience staying at the Crowne Plaza in King of Prussia, Pennsylvania. I was there to attend one of many events taking place at the hotel over the very busy weekend - in fact the rooms were sold out - but everything seemed to be running smoothly. The hotel overall, as well as my room, were... More 

Helpful?
Thank Rebecca M
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent feedback. We appreciate the 5-Star review and all of your positive comments. Thank you for recognizing my housekeeping team, the restaurant staff and especially Morgan for their efforts. I know they will be thrilled that you enjoyed their services. We hope to have the privilege of serving you again very soon! Sincerely, Bob... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 17, 2016 via mobile

I guess I've gotten used to sub par hotels in Philadelphia even the boutique hotels. I thought I couldn't go wrong with Crowne Plaza since most are great. Except well the Downtown Denver location. Unless they've completed their renovations. Anyway the lobby was good. Older design but looked ok. The hallways leading to the rooms. It looks like the carpets... More 

Helpful?
Thank Joanna D
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and will use them to continue in our ongoing efforts to improve on our product and services. I will be sure to address your concerns with my team, especially at the front desk. We do have a few new associates who are learning their positions. I appreciate your patience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (18)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
3:53
Videos (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Business Center/Function Rooms (8)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (13)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (6)
Viewed
Dining (10)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these King of Prussia hotels
0.5 mi away
BEST WESTERN PLUS The Inn at King of Prussia
BEST WESTERN PLUS The Inn at Kin...
#2 of 16 in King of Prussia
4.5 of 5 stars 788 reviews
0.2 mi away
Hyatt House Philadelphia/King of Prussia
Hyatt House Philadelphia/King of...
#1 of 16 in King of Prussia
4.5 of 5 stars 593 reviews
1.0 mi away
DoubleTree by Hilton Hotel Philadelphia - Valley Forge
DoubleTree by Hilton Hotel Phila...
#3 of 16 in King of Prussia
4.0 of 5 stars 831 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hyatt Place Philadelphia / King of Prussia
Hyatt Place Philadelphia / King ...
#5 of 16 in King of Prussia
4.5 of 5 stars 432 reviews
1.1 mi away
Sheraton Valley Forge Hotel
Sheraton Valley Forge Hotel
#8 of 16 in King of Prussia
4.0 of 5 stars 246 reviews
1.5 mi away
Radisson Hotel Valley Forge
Radisson Hotel Valley Forge
#6 of 16 in King of Prussia
3.5 of 5 stars 1,001 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406-2902
Location: United States > Pennsylvania > King of Prussia
Price Range: $110 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Hotwire, Expedia, Priceline, Odigeo and Travelocity so you can book your Crowne Plaza Hotel Philadelphia - King of Prussia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#4 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay