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Crowne Plaza Hotel Philadelphia - King of Prussia

CrownePlaza.com$126*
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GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Philadelphia - King of Prussia
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370 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Philadelphia - King of Prussia
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Showing 361: English reviews
Bainbridge Island WA
Reviewed April 11, 2017 via mobile

Good location near the mall with a ton of acceptable restaurants nearby. Rooms are clean and up to Crowne Plaza Standards. IHG status recognized and got the 5th floor. Decor is getting a little long in the tooth.

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Helpful?
Thank Kat&John
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your kind remarks and are very happy to get your recommendation. Thanks especially for noting that you found the hotel clean and the staff friendly. In addition, thanks for mentioning our excellent location to the King of Prussia Mall and all that it offers in dining and shopping opportunities. Thanks for...

Reviewed April 5, 2017 via mobile

Very moderate experience. On arrival (Sunday) no one at the desk and when the lady arrived service was perfunctory. Hotel is tired once beyond lobby. As a first impression the lifts don't bode well. Room adequate but no more than that (just tired again) and shower weak. Amazed there was no safe in the room. Housekeeping decidedly average. Complained second...

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Helpful?
1Thank Paul M
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your feedback. We appreciate all of your comments but are disappointed to know that you did not enjoy your stay as most guests do. If possible, I would like to reach you out to you directly about your stay in order to get more details. We do offer a very extensive breakfast buffet so...

Raleigh, North Carolina
Reviewed February 26, 2017 via mobile

We stayed at this hotel for a hockey tournament. Very nice hotel but the staff was better. Erica (I'm pretty sure that's right) at the front desk greeted me by name every time I came by. Emile the bartender was amazing. The restaurant/bar was packed every night from hockey parents and kids and he was the only one working. He...

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Helpful?
2Thank Josh L
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your 5-Star review. We really appreciate all of your positive comments, especially about those members of my team that stood out in their efforts. I will be sure to publicly recognize both Erica and Emil for their work. I will also make sure we are better prepared to handle the crowd in the...

Sheffield, United Kingdom
Reviewed February 21, 2017 via mobile

Best thing here was the breakfast, lovely omelette and waffle service, and the rest of breakfast was great too. Room needed more thorough cleaning and there were stains on the carpet which isn't what you want. Simple to fix, just clean the room properly, especially the bathroom.

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Helpful?
1Thank Kingofgeography
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for your review. We appreciate your feedback a great deal and want to thank you for having been our guest. We are grateful to you for your comments about our breakfast buffet and for letting us know about the stain on your guestroom carpet. We apologize for having missed that but did correct it once you brought...

West Chester, Pennsylvania, United States
Reviewed January 30, 2017

The hotel is very nice and clean. I tried to check in early and they were pretty firm on the checkin time. The bed was very comfy and I slept well. I stayed two nights and the maid did not empty the trash can and we had to request extra towels, but that is my harshest review. The breakfast in...

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Helpful?
1Thank Sharon K
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent feedback. We are very pleased to know that you enjoyed your recent stay and are very grateful to you and your fellow scrapbookers for continuing to use and enjoy our facilities. It is always our pleasure to serve you and your group...my team looks forward to your arrival each year! Thank you for...

Mississauga, ON
Reviewed January 20, 2017

The room was clean, check in was easy and quick. The only complaint is the blanket on the bed. It is thickly textured and the texture can be felt through the sheet. We didn't sleep as well as we would have liked because of this. The mini fridge in room was nice. Bathroom had shower only - no bathtub.

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Helpful?
Thank stargazer87
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your feedback. We are grateful to you for sharing your experience here. It is nice to know that you enjoyed your stay especially that the room was clean and check-in was quick and easy. We are happy that you enjoyed the mini-frig as well. I will be sure to let our team know...

Binghamton, New York
Reviewed December 17, 2016

While traveling to The Children's Hospital of Philadelphia with our daughter, we chose to leave a day prior to our 5 day inpatient treatment, and go to King of Prussia to enjoy the mall and ensure an on time arrival to the Hospital the following day. Once arriving to the area, we decided to book our room. We could have...

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Helpful?
Thank jordanpatch
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Mr. Patch, As you know, I have already apologized profusely for the confusion over your preference to be seated at the bar with your child. I have promised to address your concerns with my staff and have done so in order to make sure a situation like this does not recur. Obviously, it is your prerogative to post whatever...

Bethel Park, United States
Reviewed December 9, 2016

The hotel is in King of Prussia Mall and is accessible to the area. The staff was friendly and helpful. Room was comfortable, clean and everything I needed for a two night stay. The buffet breakfast was very good, the fresh made omelet was great the chef was friendly and helpful. The bartender was great. I would recommend the hotel...

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Helpful?
2Thank James S
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We really appreciate your taking the time to write and to share your experience here. Thanks as well for recognizing our staff for being friendly and helpful. I will be sure to pass on your comments to them. I know they will be pleased to know that you enjoyed your stay. We look...

Hagerstown, Maryland
Reviewed December 4, 2016

My husband and I travel to KOP several times a year for conventions. We book on Priceline, so we have stayed at many properties over the years, therefore we have stayed at numerous properties in the area, and none compares to Crowne Plaza . We were so shocked at the professional staff, clean room, and comfortable, relaxing bed. The bar...

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Helpful?
1Thank hamburgk2016
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We really appreciate your 5-Star review and all of your kind remarks. Thanks especially for recognizing our professional staff, the clean and comfortable room and the relaxing bed! We are grateful to you for taking the time to write and to share your experience here. We look forward to serving you again next...

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Reviewed November 30, 2016

Very close to the King of Prussia mall and it's clean but the positive points end here. Walls are not properly noise proof and it can get too noisy in the room. Bathroom quite old style and getting hot water in the shower takes a few minutes Not enough space in cabinet for shirts, trousers and so on... so I...

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Helpful?
Thank PaoloEgomet
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review. I appreciate your feedback very much but am disappointed that you did not enjoy your stay as most guests do. I will attempt to reach you personally to gain more insight into the issues you have described. We would love to have you stay with us again and want to be sure to...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406-2902
Location: United States > Pennsylvania > King of Prussia
Price Range: $127 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travelers.
4 questions
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Philadelphia, Pennsylvania
over a year ago
St Benedict, PA
2 months ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Interior rooms would be best for quiet”
jamessW1255CT, Dec 9, 2016 | Read review
“In this case try to book an other property, not here”
PaoloEgomet, Nov 30, 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
eas1404, Oct 16, 2016 | Read review
“Don't get a room across from the ice machine!”
kjthurston, Aug 24, 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
JoanieB53, Jul 18, 2016 | Read review
5 of 5
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CrownePlaza.com
$126* /night
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TripAdvisor$126
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Hotels.com$126
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Prices are for 1 room, 2 adults
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