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Crowne Plaza Hotel Philadelphia - King of Prussia

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331 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Stratford, Connecticut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel has been updated nicely. My church family traveled to this hotel many times over the last few years, took a break and came back in 2016. The bathrooms and hallways were all refreshed nicely and I did not have any major problems. We used the ballroom and although there were other smaller events taking place at the same... More 

Helpful?
Thank CT_Stephanie
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your very positive review. We appreciate all of your kind words and are very happy that you enjoyed your stay. It was our pleasure having your group as our guests and we hope you will consider staying with us again should your church and family bring you back to King of Prussia. Until... More 

Corvallis, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed there for a convention. The staff bent over backwards to accommodate the large group. The convention had a breakfast meeting every day, and the food was excellent. There were even fresh made smoothies!

Helpful?
Thank stanya22
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your very positive review. We appreciate all of your kind words and are very happy that you enjoyed your stay. We absolutely loved having you and your fellow delegates for the convention and wish we could host you every year!! Please let us know should your travels bring you back to King of... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location and nice rooms. The bathroom was clean and well-equipped Considering the DNC was beginning the next day and the hotel was home to many Bernie supporters, the hotel seemed well-prepared. There is a nice bar in the lobby and breakfast offered a nice variety.

Helpful?
Thank Rachael E
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your positive review. We really appreciate the feedback and are very happy to know you enjoyed your stay. We are especially grateful to you for taking the time to share your experience here. It is rewarding to receive your high recommendation and we appreciate your recognizing the variety we offer at breakfast and... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Huge conference room facilities and spacious rooms. However, limited staff availability both in the front desk and in the bar area. Lovely comfortable bed & spacious rooms, but main corridor on ground floor can be relatively noisy at night. Plenty of choice for restaurants in the local area with hotel shuttle bus available to take you there and pick you... More 

Helpful?
Thank Chris F
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and are very happy to know you enjoyed your stay. We are grateful to you for taking the time to share your experience here. It is nice to know that you found your room spacious and the bed lovely & comfortable. Thank you as well for highlighting our excellent... More 

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Building and grounds were good. Rooms were clean a little dated but ok. Stayed in a 1st floor handicap unit... Ask for extra towels as floor will get soaked. Breakfast was average but plenty. Walking distances to restaurants and next to mall.

Helpful?
Thank sean s
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and are very happy to know you enjoyed your stay. We are grateful to you for taking the time to share your experience here. It is nice to know that you found our rooms clean and our breakfast plentiful. I will be sure to let my team know of... More 

Girardville, Pennsylvania
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 18, 2016

Hotel was very nice. Room was very clean. Staff was nice. Had no issues while I was there. Room was quite. Food at breakfast was good. This is the hotel that our school uses all the time during conferences so I will stay again when in the area.

Helpful?
Thank Bhsach
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for your 5-Star review. We really appreciate the feedback and are very happy to know you enjoyed your stay. It is great to know that you found your room clean and quiet, breakfast to your liking and, most importantly, our staff nice! I will be sure to let them know and recognize them appropriately.... More 

Clarkston, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2016

Lots of shopping and restaurants close by - we walked to the mall for lunch. Room was very nice and clean. We were on the 5th floor - extremely quiet at night. Staff very friendly! Did not eat at the hotel, so I can't rate that.

Helpful?
Thank JoanieB53
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for your very complimentary review. We really appreciate the feedback and are very happy to know you enjoyed your stay. It is also nice to know that you found the guest room very nice, clean and extremely quiet. We are grateful to you for acknowledging our friendly staff as well. I will be sure... More 

Palm City, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

Stayed here for three nights while in town for a lacrosse tournament. Will start with the positives: location is good, close to highways and across the street from KOP Mall. Access to LA Fitness across the street, all be it one of the oldest LA Fitnesses ever. Now the negatives: customer service needs major improvement. Was told upon checking in... More 

Helpful?
1 Thank FireMedic724
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate your comments a great deal but I am very disappointed that you did not enjoy your stay as most guests do. I am sorry that we failed to meet your expectation. I will most definitely review your comments with my team to ensure nothing like this ever recurs. I will try... More 

Yerevan, Armenia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 11, 2016 via mobile

They gave me the nearby room, 102. Supernoisy, you can see people passing by and the thick curtains were not closeable. I complained about it and they gave me another one on the 3rd floor and breakfast coupons as a compensation. Elevators outdated, doors barely open. Plates, forks and knives - dirty, every one. The staff unfriendly, unprofessional, irresponsible. The... More 

Helpful?
Thank Shaun G
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate your comments a great deal but am very disappointed that you did not enjoy your stay as most guests do. I will try to reach you personally to discuss your concerns in more detail. Thanks again for taking the time to let me know about your stay. I look forward to... More 

lawrenceville
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 11, 2016

I'm not sure if the Crowne Plaza was expecting such a large turnout for our family reunion this year, but they handled every aspect of it very well. We had more than a continental breakfast (omelette, waffles, eggs, bacon (pork and turkey), sausage (pork and turkey),yogurt, fresh fruit, oatmeal, bagels, english muffins and cereal). The nice waiters came around to... More 

Helpful?
Thank ingridfisher
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your 5-Star review. We really appreciate all of your feedback and are pleased to receive such a high recommendation. It is great to know how much you enjoyed your stay. Thanks for all of your kind words about our hotel's breakfast buffet, our nice rooms and most importantly our nice staff! We were very fortunate... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406-2902
Location: United States > Pennsylvania > King of Prussia
Price Range: $110 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#4 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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