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Extended Stay America - Philadelphia - King of Prussia

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Traveler (41)
Room & Suite (45)
Dining (1)
About
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Budget
Quiet
HOTEL CLASS
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Location
Full view
50Car recommended
Grade: 50 out of 100
29Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
188Reviews
72Photos
1Q+A
41Room tips
Traveler rating
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Popular mentions
room was decent, but could use updating. Worked for what we needed to have space for our infant's pack and play and still be able to move around. We did not utilize the kitchen part of the suite, but they had dishes etc available. The hallway did smell of weed, but the front
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Response from 00esa, Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 5 days ago
Dear Carrie B, thank you for choosing our hotel for your family's accommodation needs. We are pleased overall you enjoyed our spacious guest suites and had a satisfactory experience. We are, however, so sorry for the inconveniences you experienced due to the smoke smell throughout the hallway areas. We have strict policies where we prohibit smoking so we appreciate you bringing this to our attention so we can address it appropriately. Thank you again for staying with us, and we hope to welcome you once again to our hotel.  Sincerely, Hotel Management
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Hotel's Favorite
I have to share my wonderful experience here at the Extended Stay. I checked in on 2/28/18 for one day and expected to stay with a friend a remaining four days. The G.M., Jay joyfully accomodated my request. I was always greeted with a smile. Another employee Klaliq was also
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Response from 00esa, Manager at Extended Stay America - Philadelphia - King of Prussia
Responded Mar 18, 2018
Sharon, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were benefited with our convenient location. Your praises have been shared with the entire team, especially with Klaliq for a job well-done. It was a pleasure having you as our guest, and we would love to welcome you back to Extended Stay America. Sincerely, Hotel Management
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I stayed at this hotel on 01/11/2019 and it was very clean and friendly. I checked in at 4am after working all night and the night manger allowed me to check out the next day instead of only 6 hours i was offered a whole nother day at no extra cost. This is the type of service
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Response from 00esa, Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 1 week ago
Michael, thank you for your fantastic review of Extended Stay America. Making you happy makes us happy! We are glad everything went well during your stay, and your compliments serve as encouragement to all of us. We look forward to welcoming you back soon! Safe travels. Sincerely, Hotel Management
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Front desk very nice/helpful but this hotel is what it is — cheap. Bed was a ROCK and got a terrible sleep. The hallways smelled bad. If you’re expectations are low and need a quick/easy/cheap place to stay this is it.
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Response from 00esa, Manager at Extended Stay America - Philadelphia - King of Prussia
Responded 1 week ago
Joe, thank you for being our guest and for taking the time to review your experience at our hotel. We want all of our guests to enjoy their stay, and we apologize for the inconveniences you experienced with your sleep. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
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The staff had no clue what they were doing; kept losing what they were doing because of personal conversations while checking-in. Another guest interrupted the check-in to ask for a cutting board and the staff didn't know what that was! The manager was walking around in bedroom
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Response from 00esa, Manager at Extended Stay America - Philadelphia - King of Prussia
Responded Nov 16, 2018
Please accept my sincere apology for the difficulties you encountered in your room and that you were unhappy with our service. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We are sorry if any inconvenience you had while here. We understand the frustration and truly hope you will consider giving us another opportunity to serve you Sincerely, Hotel Management
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All photosTravelerRoom & SuiteDining
Water damage.
Water damage.
Yellow staining on comforter
Urine?/Yellow staining on "clean"/folded towel
Dirty tub/shower
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Can I edit my review?
"I would ask for a room near the end of the floor. Housekeeping is not quiet come the following morning / weekend."
"One visitor was afraid to take the elevator but had to walk to the end of the building to use the staircase."
"i would never recommend this hotel"
"first floor."
"not all rooms have the constant fan option that greatly minimizes any stray background noise."
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PRICE RANGE
$83 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites king of prussia hotel king of prussia
LOCATION
United StatesPennsylvaniaKing of Prussia
NUMBER OF ROOMS
140
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