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Extended Stay America - Philadelphia - King of Prussia

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Room & Suite (25)
Dining (1)
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Overview
  • Excellent21%
  • Very good20%
  • Average13%
  • Poor14%
  • Terrible32%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Reviews (155)
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All reviewsdog showfront desk staffthe general managerking of prussia mallwould stay againpa turnpikevalley forgeesatiffanymicrowavephiladelphiahighway
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1 - 5 of 154 reviews
Reviewed 3 weeks ago via mobile

We had stayed here in past years when staying in town. The facility has steadily gone downhill. Looking all the worse for wear. No maintenance being done. Flooring at elevator exits is peeling up. Stair edging half damaged, half gone. A liability lawsuit waiting to...More

Thank caracolpaul
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 3 weeks ago

Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

Reviewed April 25, 2018

Dirty, dusty, water damage is just part of the current condition of this hotel. As soon as you step into a hallway you will see dust piled in the corners that has not been vacuumed in some time. The bedrooms don't have the dust piled...More

Thank 4Flynfish
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded April 25, 2018

Thank you for your stay and for taking the time to post your review. On behalf of our entire staff, we sincerely apologize for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where...More

Reviewed April 22, 2018 via mobile

Booked this hotel for a one night stay. We were attending a wedding at the nearby Valley Forge Casino. Upon arrival we waited at a front desk ,that was unattended, for five minutes. We finally called (from the lobby) and someone came out to check...More

Thank jerzeezgirl4ever
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded April 22, 2018

It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

Reviewed April 6, 2018

Was moving to area and needed a place to stay before home was ready, very good service, had a no smoking room, was clean and did not smell of smoke. Staff very nice and accommodating. No issues with check-in or check-out as I needed to...More

Thank van533
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded April 6, 2018

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with our service and facilities. It was a pleasure serving you, and we look forward to welcoming you back...More

Reviewed March 17, 2018

I have to share my wonderful experience here at the Extended Stay. I checked in on 2/28/18 for one day and expected to stay with a friend a remaining four days. The G.M., Jay joyfully accomodated my request. I was always greeted with a smile....More

Thank Sharon D
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded March 18, 2018

Sharon, thanks for reviewing your stay and for the feedback. We are pleased to know you received an excellent customer service from our staff and that you were benefited with our convenient location. Your praises have been shared with the entire team, especially with Klaliq...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$101 - $141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$101 - $141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (38)
Room & Suite (25)
Dining (1)
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Room Tips
"If you don't mind pets and dust you can stay here. It suited our purpose."
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"The property is tucked in a nice spot, away from noise. I'd imagine it is quiet in all the rooms."
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"Go to another hotel"
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"Stay someplace else!!"
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