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Rydges Thredbo Alpine Hotel

Friday Drive, Thredbo Village, Kosciuszko National Park, New South Wales 2625, Australia
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Rydges Thredbo Alpine Hotel
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224 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I atended a conference in this hotel in February 2016. First impressions were the hotel still resides in the 70's. Its style is so old fashioned and it is a bit of a rabbit warren with lots of stairs, no lifts and timber finishes. The room on the top floor (level 3) was claustrophobic again with timber lining, a small... More 

Helpful?
Thank graham t
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear graham t, Thank you for taking the time to review our hotel. We are very glad to hear that you enjoyed our comfortable beds, convenient location and our teams friendly and professional service. We really are in a stunning part of the Snowy Mountains! We apologise that the rest of your stay did not meet your expectations. We have... More 

neatz
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Ok, well this hotel was disappointing. I must say, we were there the day after the blues festival, so maybe things were not back to normal. The room was fine, very basic. The grounds were a mess, dirty and in disarray. I would not recommend this hotel to my friends and family, we paid $ 189.00 and it did not... More 

Helpful?
Thank neatz
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear neatz, Thank you for taking the time to review our hotel. We value the opinions of our customers and apologise that we did not meet your expectations. Your feedback has been shared with our team and will be used to improve our processes either side of future Thredbo Blues Festivals. We hope that you enjoyed our extremely convenient location... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed Saturday and Sunday night. When we arrived there was a band playing by the pool and it was incredibly loud in our room. That was followed by a wedding in Cascades restaurant that also had a band playing followed by music that blasted into our room until well past midnight (add to that all the conversations we could... More 

Helpful?
Thank Carrie2206
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear Carrie2206, Thank you for your review. We are very glad that you enjoyed our team’s fantastic customer service and Cascades Restaurant's delectable breakfast. We are dedicated to ensuring your Thredbo Alpine Hotel experience is a relaxing one and apologise that you did not have an optimal sleep during your stay. This review has been passed onto the managers to... More 

Travelers are raving about these Thredbo Village hotels

Ipswich, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reception pleasant, comfortable room with bath with handles, such a luxury for the older visitor! Didn't have time to try the great looking pool. Car park was small but we were early so found a space. Because it is so well placed we could walk to bakery, restaurant and chair lift. We were kindly allowed a late check-out on one... More 

Helpful?
Thank Geraldine S
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear Geraldine, Thank you for your wonderful feedback. We are thrilled that you enjoyed our extremely convenient location and comfortable rooms. We love adding to our guests time in Thredbo and are glad that our friendly staff helped to make your stay a memorable one. We look forward to seeing you on your next trip to Thredbo. Best regards, TAH More 

Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 2, 2016

Arrived on New Year's eve with the family and the car park was full with many cars double parked. We also had to double park and leave our keys at reception or park hundreds of meters from the hotel. I found a park that was in the hotel's car park that wasn't a designated parking spot but was out of... More 

Helpful?
2 Thank 2015AJB2015
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear 2015AJB2015, Thank you for taking the time to review our hotel. We value the opinions of our customers and appreciate the feedback. We are glad you enjoyed the fantastic location of the hotel and found our team’s customer service friendly and professional. Best regards, TAH More 

Melbourne, Australia
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

We stayed 4 nights at the hotel. First night the bed was terrible and neither of us got a good night sleep. I called recording and they were very help and friendly and were able to move us to another room. We first tried the bed and it was comfy. Hopefully they have changed the bed in #208. Great location,... More 

Helpful?
2 Thank Peter M
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear Peter, Thank you for your wonderful feedback. We are thrilled that you enjoyed our extremely convenient location and that our friendly staff and facilities helped to make your stay a memorable one. Thank you for alerting us to the issue in your first room, we are glad that we could fix this for you swiftly. We look forward to... More 

melbourne
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

The hotel may look dated but the staff are up to date. Friendly, always smiling and happy to provide assistance. If you want location location then this is right on the spot. Room 314 if you want a balcony and great view. Thanks for a great welcome to the new year.

Helpful?
Thank melbournefans
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear melbournefans, Thank you for choosing to celebrate New Year’s Eve with us! We are very pleased that you enjoyed our fantastic mountain views, extremely convenient location and that our friendly staff helped to make your stay a memorable one. Our staff members take their roles in our industry very seriously and strive to always provide the exceptional customer service... More 

Sydney, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

It's a sad old place that badly needs a refurb. The good news is that we paid summer prices, I would not pay the reputed $450 plus they get in winter. I first came and stayed in the early 80's and it's kinda sad that nothing has changed. Come on Rydges, time to put your Cheque book on table and... More 

Helpful?
1 Thank advrider-ox
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear advrider-ox, Thank you for taking the time to review our hotel. We value the opinions of our customers and hope you enjoyed our team’s friendly and professional service and our amazing location during your stay. Best regards, TAH More 

Canberra
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 1, 2016

- The reception and restaurant staff were friendly and professional - Plenty to choose from in the Cascades brekky - The hotel building feels very tired, out-dated and much in need of tlc....paint peeling off (alpine environment is going to kill that pretty quickly - The room we found stuffy, with no air con, bathroom had rust showing etc -... More 

Helpful?
1 Thank takemebacktotahiti
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear takemebacktotahiti, Thank you for your wonderful feedback. We are very happy to hear that our extremely convenient location, delicious Cascades Restaurant breakfast and friendly staff helped to make your stay a great one. Our staff members take their roles in our industry very seriously and strive to always provide the exceptional customer service our guests deserve. All of your... More 

Sydney, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 31, 2015

After Christmas my wife and I have spent some days at the Alpine Hotel. We have been there many years ago and nothing has really changed. The place has aged badly and it's long overdue for an update. The view alone isn't worth the money we paid. Be aware that when you book via the Thredbo tourism website you get... More 

Helpful?
1 Thank Harald J
ThredboResort, Manager at Rydges Thredbo Alpine Hotel, responded to this review

Dear Harald, Thank you for your feedback. We appreciate the time you have taken and value your input. We hope you enjoyed our friendly team’s excellent customer service and the beautiful Snowy Mountains during your stay. Best regards, TAH More 

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