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El Lago Waters Resort

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169 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Sydney
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel for 1 night, 14/7/16. While the room was very clean and well appointed, the FREE WiFi was a BIG letdown. We couldn't get a signal to last for more than about 1 minute, then it would quit and we'd have to log in again, AND the modem or router was mounted just outside our door! Either... More 

Helpful?
Thank jek1964
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were first booked into one of their so called deluxe villas, I would not even let my dogs stay there absolutely filthy. We went and complained and offered js a room in tneir hotel. Upon inspection it was better, at least the beds were made. No doona covers on ghe beds ghe doona was between 2 sheets. Next morning... More 

Helpful?
1 Thank csheean9

Travelers are raving about these The Entrance hotels

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2016 via mobile

No heating, no duna cover, pool dirty, mattresses and couches outside like a dump, tv only has a few channels NO Hot water. The owners know about all the problems but refuse to fix. The only good is location. This place is more like a back packers. When I stayed the maintenance guy started up his machines at 7 in... More 

Helpful?
1 Thank LondonKatrina
1 review
1 of 5 stars Reviewed June 12, 2016 via mobile

Stayed long weekend. Website photos look fabulous. Don't be fooled!! 1. Pool not usable, green and dirty (under maintenance), 2.room dirty (dead cockroaches, dead ants..obviously not vacuumed thoroughly, cup stains on tables from simply not being wiped down.) 3.Sliding door didnt lock. 4.Electricity testing labels not been checked since 2013. I BELIEVE THIS IS A HAZARD for any business 5.... More 

Helpful?
Thank Cassandra F
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 3, 2016 via mobile

On check in can't complain, friendly staff. But they didn't tell us there was no hot water, so of course no hot shower that night. Complain next day and they gave us a $20 discount, not good enough, left next day and went to another motel much better

Helpful?
Thank Di P
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2016

I booked weeks in advance of travelling . When my husband and i entered the room it was terrible. mould on verticals , ripped carpet. insects everywhere .broken bathroom door handle. We had to find accommodation elsewhere as we did not want to stay here. Would not recommend this motel to anyone

Helpful?
1 Thank michellelarge45
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 8, 2016

They call it a "Resort" , it is far from it. Arrived on a Sunday and decide to have a nice warm shower to freshen up. I freshened up with an ice cold shower , no hot water! Day 2 another cold shower , no hot water! I thought I was in a Gulag camp . I then decided to... More 

Helpful?
1 Thank JH8552
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 7, 2016 via mobile

Was a good place to stay. The lady at the desk was friendly and helpful. Did run out of hot water though. Which didn't even come back in the morning. But other then that was a nice place to stay. Beds were comfy. Room was tidy. Also could only find one Foxtel channel. Which wasn't too bad because we went... More 

Helpful?
Thank Monkey-legend
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 26, 2016

Disgusting! Mold on the curtains, terrible mattresses, terrible pillows, no hot water, air conditioning didn't work, will never stay there again! There were smells everywhere, carpets ripped out in hallways. Very poor, the parking had huge potholes

Helpful?
1 Thank sooshi461
Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 3, 2016 via mobile

Stayed for one night, myself and my young son Positives: They let me check in early. Lovely service at reception. The room was clean and the bed was very comfortable with nice clean linen. I couldn't find my key and the night manager responded very fast to my call for help. Hot water worked fine. Tv worked fine. Small air... More 

Helpful?
1 Thank Sam E
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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about El Lago Waters Resort

Address: 41 The Entrance Road, The Entrance, New South Wales 2261, Australia
Location: Australia > New South Wales > The Entrance
Price Range: $71 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Lago Waters Resort 3.5*
Number of rooms: 39
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Also Known As:
El Lago Waters Hotel The Entrance
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