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El Lago Waters Resort

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El Lago Waters Resort
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175 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Great Western, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was comfortable , however we were on a landing (for a balcony ) the outside furniture was dirty and it was surrounded by cigarette ends that people had thrown from their balcony . We had no hot water in the morning and I mean no running water , so cold showers were had . The pool was green... More 

Helpful?
Thank julie b
Corlette, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Totally misleading ! Website pictures definitely Photoshopped to make this place look fresh and inviting. Rooms were clean and tidy BUT.. No hot water and the toilet would Not flush. Had to use the bin like a bucket to flush toilet! Ended up getting a 50% discount after they checked the room and a lot of chatter in their own... More 

Helpful?
Thank Mark D

Travelers are raving about these The Entrance hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Turn hot water tap on, nothing comes out. Toilet doesn't flush. Beds are like laying on concrete. Lights flicker. Not even close to worth the money. Customer service was awful. Very outdated and nothing like it appears to be on the website..

Helpful?
Thank Cody D
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Horrible filthy place should be shut down ! Please go elsewhere don't waste your money on this run down mouldy so called resort ! It had no mattress protectors on mattresses and no aircon working also everything in the room was dusty and filthy . This motel needs authorities to inspect it as it is breaking many hotel regulations and... More 

Helpful?
Thank Peter K
Gosford, Australia
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We had booked into the El Lago Waters Hotel just for an overnight stay.In the car park are 50-60 queen beds and sofas stacked up onto top of one another wet and mouldy.They have been there for months.That was the view from our room.The room was dark and uninviting.I did notice 2 new white towels on the bed though.It was... More 

Helpful?
1 Thank Maureen D
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Wont stay here being swapped rooms to noisy people swearing and smoking in hallways. parking away from doors. the attractions were fine but will research motel better. just could have been more content sleeping in my car. doesnt tell you much in the booklets about local eateries. just so un-happy with everyrhing about this place

Helpful?
Thank Sammii M
Sydney
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 17, 2016

We booked this hotel for 1 night, 14/7/16. While the room was very clean and well appointed, the FREE WiFi was a BIG letdown. We couldn't get a signal to last for more than about 1 minute, then it would quit and we'd have to log in again, AND the modem or router was mounted just outside our door! Either... More 

Helpful?
1 Thank jek1964
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 2, 2016

We were first booked into one of their so called deluxe villas, I would not even let my dogs stay there absolutely filthy. We went and complained and offered js a room in tneir hotel. Upon inspection it was better, at least the beds were made. No doona covers on ghe beds ghe doona was between 2 sheets. Next morning... More 

Helpful?
3 Thank csheean9
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 18, 2016 via mobile

No heating, no duna cover, pool dirty, mattresses and couches outside like a dump, tv only has a few channels NO Hot water. The owners know about all the problems but refuse to fix. The only good is location. This place is more like a back packers. When I stayed the maintenance guy started up his machines at 7 in... More 

Helpful?
1 Thank LondonKatrina
1 review
1 of 5 stars Reviewed June 12, 2016 via mobile

Stayed long weekend. Website photos look fabulous. Don't be fooled!! 1. Pool not usable, green and dirty (under maintenance), 2.room dirty (dead cockroaches, dead ants..obviously not vacuumed thoroughly, cup stains on tables from simply not being wiped down.) 3.Sliding door didnt lock. 4.Electricity testing labels not been checked since 2013. I BELIEVE THIS IS A HAZARD for any business 5.... More 

Helpful?
Thank Cassandra F
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46 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about El Lago Waters Resort

Address: 41 The Entrance Rd, The Entrance, New South Wales 2261, Australia
Location: Australia > New South Wales > The Entrance
Price Range: $74 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — El Lago Waters Resort 2*
Number of rooms: 39
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Also Known As:
El Lago Waters Hotel The Entrance
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