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The Entrance Reef Resort

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The Entrance Reef Resort
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Australia
Reviewed yesterday NEW

Left booking accommodation to the last minute and this was the only available option close to family. Arriving at reception I was greeted(?) by a man who was negative and there was no way I would stay here. The reception area was filthy that would obvious reflect the condition of the rooms. Was able to stay with family at another...

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Thank 166Linda
Sydney, Australia
Reviewed 1 week ago

Absolutely disgusting service and filthy rooms, I have worked in motels for a lot of years, and this motel should be closed down. Management was very rude and abusive when asked why the room was in such poor condition.

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Thank becaboorm
Brisbane, Australia
Reviewed 1 week ago

We were met by a lady who was hostile, rude and made rude comments. We did not have a booking, thankfully, so didn't stay. What we saw of the place was disgraceful- filthy and dilapidated. I am surprised that they are still in business, if I had more evidence I would have reported the place.

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Thank Cate B
Reviewed 1 week ago via mobile

horrible stay horrible room you're better off sleeping in your car! Room was very dirty, bed sheets looked unwashed so chose to sleep on beach towels. A/C did not work, didnt even turn on. No fly screens so couldn't keep the windows open to have air circulation.

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1Thank 07MNapa07
Reviewed 2 weeks ago via mobile

My partner and I decided to have a last minute weekend away and stopped here to book our stay. This is the first night here we havent even gone to sleep yet and I am borderline considering leaving and sleeping in our car as it is DISGUSTING. I Also payment was some dodgey cash only , blaming the Eftpos machine...

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3Thank metz_oz
Baulkham Hills, New South Wales, Australia
Reviewed 5 weeks ago

This motel was clean. That is all I can say about it that is good. Very sixties. All the exterior lights, including their sign, are turned off at 9.00pm. The area is very dark with the result I fell. I am disabled and this shook me up very much. I also suffered torn ligaments tn my thumb. Also, their card...

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2Thank Mary M
Parkes, Australia
Reviewed September 26, 2016

Met by a drunk lady, was told a price I'm sure she just plucked out the air, the first room she tried to open was deadlocked from the inside, she insisted no one was in that room, she then stumbled to get the key to the next room, I wish it was deadlocked as well, We went into a smelly...

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11Thank Geoff A
Sydney, Australia
Reviewed September 26, 2016

Initial welcome zero out of 10 because we were 1hr early for check in and sent away. If we hadn't prepaid 2 days before We would have moved on and found somewhere else. We returned at 2.10pm reception exceptionally nice she totally different person. Room very clean, hated the horrible stale smoke smell. No water or milk in fridge. Location...

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Thank Robbie C
Orange, Australia
Reviewed May 18, 2016 via mobile

I Try to be fair in my reviews and most of the time I accept that you get what you pay for..I quite enjoy old style motels for short stays. But they must be Clean... In short ,a pile of dirt sat at my doorstep...A partially renovated room (Tiles & Kitchenette) could have been promising..But was a forgotten project... Still...

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3Thank davidp2800
Reviewed March 26, 2016 via mobile

Here are the photographs not much more to say. Room disgusting, smelled, toilet had faeces (poo) on it. Microwave had food remnants on the buttons & inside was worse. Room was mouldy & dusty. We were booked for 3 nights, left after 1. When I reported & sent photos to booking.com they phoned the "Resort" & the rude, obnoxious lady...

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11Thank Maria M
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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service

Additional Information about The Entrance Reef Resort

Address: 309A The Entrance Road, The Entrance, New South Wales 2261, Australia
Location: Australia > New South Wales > The Entrance
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Entrance Reef Resort 3*
Number of rooms: 20
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from The Entrance Reef Resort staff and other travelers.
1 question
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Questions? Get answers from The Entrance Reef Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Only if there is nothing else available.”
 of 5 bubbles marymD5848KR, 5 weeks ago | Read review
“If you have decided to stay a motel at the last minute check the room out before you pay they can look nice on the outside terrible inside.”
 of 5 bubbles 974LeanneH, Jan 3, 2016 | Read review
“No good room to pick but if you have to pick a spa suite. Seems to be a bit more room..”
 of 5 bubbles Satan1964, Jan 3, 2016 | Read review
“Try to get a room away from the street (and the car parking) and also try to book a first floor room.”
 of 5 bubbles 165warrenw, Oct 26, 2015 | Read review
“Just dont book”
 of 5 bubbles Kjlenn, Jan 4, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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