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We've stayed at this property at least 4-5 times before (which interestingly they never seem to have on record) and always enjoy it. The service is friendly and efficient, the property is decent (yep as a few other reviewers have noted, could do with a...More
1 Thank Sally S
Response from OaksLure, Manager at Oaks LureResponded March 5, 2017
It is wonderful to hear you enjoyed your stay with us. We will look in to having some recycle bins delivered to the property and we are also moving towards refurbishment of furniture in rooms and repainting of our rooms. we look forward to welcoming...More
Unfortunately our experience at this hotel has been ruined by the false assumption of a "king size bed", instead we were given two, rock hard, singles pushed together with a gap between where my partner and I would sink into. We had to sleep on...More
Thank Andrew A
Response from OaksLure, Manager at Oaks LureResponded March 9, 2017
It is disappointing to hear you did not experience the relaxing night you were expecting. We do normally have pillow tops and I apologise that this was missed on this occasion. We will be addressing this with our staff to ensure that the likelihood of...More
Stayed in 2 bedroom apartment, although one of the hottest weeks ever we had a comfortable stay. Air Conditioning struggled but was OK. Basement carpark with all the a/c's running flatout was extremely hot. Love the location, very close to town and shops. Staff helpful...More
2 Thank Italy-Escape
Response from OaksLure, Manager at Oaks LureResponded February 12, 2017
Whilst I am pleased to hear you enjoyed your stay with us I am of course dismayed to hear of your disappointment with the WiFi access. I will forward your comments regarding this on to our exec team for their consideration. Thank you for taking...More
My family recently stayed at the Lure for 4 nights in a 2 bedroom apartment with bay views. We were impressed by this property... just a short stroll down the hill to the shops and Marina, there is also a large Woolworths on the same...More
1 Thank kelveldreaming
Response from OaksLure, Manager at Oaks LureResponded February 5, 2017
Thank you for your kind feedback and it is great to hear you enjoyed your stay. We look forward to welcoming you back to the Oaks Lure in the future.
It is an excellent position situated in the northern part of Nelson Bay just before the main shopping centre. We had a two bedroom apartment with expansive views over Port Stephens so we were very fortunate to have such a view. The staff greeted us...More
1 Thank dapper_jay66
Response from OaksLure, Manager at Oaks LureResponded February 1, 2017
It is fabulous to hear you enjoyed your stay with us. I am pleased to inform that we will be painting our rooms this year as we have identified this as an urgent requirement. We are also hoping to replace our lounges this year as...More
$97 - $265 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Jules4Travelling2 | Reviewed this property |
Hi Luis. I'm sorry to hear about your experience, I really would have thought that management would be on to fixing all rooms with curtains once the issue was highlighted. In fact, one thing I just noticed in the manager's... More
Hi Luis. I'm sorry to hear about your experience, I really would have thought that management would be on to fixing all rooms with curtains once the issue was highlighted. In fact, one thing I just noticed in the manager's response to my review was that there was no acknowledgement about the curtain issue at all.
Whilst I agree that having no curtains can ruin a stay, as lack of sleep doesn't encourage anyone to get into holiday mode, I think everything else at Oaks Lure was well done. I will probably return, but I will be checking for curtains on arrival, and won't be accepting "no" as an option if they are not forthcoming.